Dedication |
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v | |
Acknowledgments |
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ix | |
About the Author |
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xi | |
Foreword |
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xiii | |
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Introduction |
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xv | |
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Chapter 1 Providing Leadership |
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1 | (20) |
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3 | (2) |
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Forming the Vision Statement |
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5 | (2) |
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Creating the Mission Statement |
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7 | (1) |
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8 | (2) |
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10 | (2) |
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12 | (2) |
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14 | (2) |
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16 | (5) |
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Chapter 2 Understanding Organizational Behavior |
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21 | (18) |
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Incorporating Organizational Structure |
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23 | (3) |
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Optimizing Organizational Culture |
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26 | (2) |
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Comprehending Supervisory Philosophies |
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28 | (2) |
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Appreciating Subordinate Styles |
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30 | (3) |
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Navigating Company Dynamics |
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33 | (6) |
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Chapter 3 Maximizing Human Resources |
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39 | (18) |
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Finding the Right Applicants |
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41 | (3) |
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44 | (2) |
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Training the Human Resources |
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46 | (2) |
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Retaining and Evaluating the Talent |
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48 | (4) |
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Retraining and Releasing Employees |
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52 | (1) |
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Appreciating Special Human Resource Topics |
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53 | (4) |
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Chapter 4 Optimizing Operations |
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57 | (14) |
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Understanding Process Types |
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59 | (2) |
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Implementing Process Development |
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61 | (3) |
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Incorporating Evaluation and Metrics |
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64 | (3) |
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Identifying Problems and Improving Processes |
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67 | (4) |
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Chapter 5 Applying Economics |
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71 | (14) |
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Understanding Micro- and Macroeconomics |
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73 | (1) |
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Appreciating Supply and Demand |
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74 | (3) |
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77 | (2) |
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79 | (2) |
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81 | (4) |
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Chapter 6 Sharpening Negotiations |
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85 | (14) |
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87 | (2) |
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Considering Issues and Interests |
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89 | (1) |
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Establishing Target and Reservation Points |
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90 | (2) |
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Strengthening Alternatives |
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92 | (2) |
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Applying Negotiation Skills |
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94 | (5) |
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Chapter 7 Enhancing Marketing |
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99 | (16) |
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Understanding Marketing Basics |
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101 | (2) |
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Developing Marketing Plans |
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103 | (2) |
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105 | (1) |
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106 | (2) |
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108 | (4) |
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Using the Physical Office |
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112 | (3) |
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Chapter 8 Integrating Information Technology |
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115 | (16) |
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Comprehending Information Technology Basics |
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117 | (2) |
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Assessing Electronic Health Record Selection |
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119 | (2) |
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Optimizing Electronic Health Record Implementation |
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121 | (3) |
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Ensuring Electronic Health Record Privacy |
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124 | (2) |
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Utilizing Electronic Health Record for Government Regulations |
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126 | (5) |
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Chapter 9 Comprehending Business Finance |
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131 | (20) |
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133 | (3) |
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Appreciating the Balance Sheet Statement |
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136 | (4) |
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Understanding the Income Statement |
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140 | (3) |
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Following the Cash Flow Statement |
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143 | (3) |
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146 | (5) |
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Chapter 10 Complementing Personal Finance |
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151 | (16) |
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153 | (2) |
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155 | (3) |
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158 | (2) |
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Anticipating Special Circumstances |
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160 | (2) |
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Appreciating Business Structures |
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162 | (5) |
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Chapter 11 Utilizing Statistics |
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167 | (12) |
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Understanding Basic Statistics |
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169 | (3) |
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172 | (2) |
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Identifying Non-Parametric Testing |
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174 | (1) |
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Applying Regression Analysis |
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175 | (4) |
Glossary |
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179 | (24) |
Index |
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203 | |