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E-raamat: Executing Data Quality Projects: Ten Steps to Quality Data and Trusted InformationTM

(President and Principle, Granite Falls Consulting, Inc., UT, USA)
  • Formaat: EPUB+DRM
  • Ilmumisaeg: 01-Sep-2008
  • Kirjastus: Morgan Kaufmann Publishers In
  • Keel: eng
  • ISBN-13: 9780080558394
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  • Formaat: EPUB+DRM
  • Ilmumisaeg: 01-Sep-2008
  • Kirjastus: Morgan Kaufmann Publishers In
  • Keel: eng
  • ISBN-13: 9780080558394
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Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information (TM) presents a systematic, proven approach to improving and creating data and information quality within the enterprise.

Recent studies show that data quality problems are costing businesses billions of dollars each year, with poor data linked to waste and inefficiency, damaged credibility among customers and suppliers, and an organizational inability to make sound decisions.

This book describes a Ten Step approach that combines a conceptual framework for understanding information quality with the tools, techniques, and instructions for improving and creating information quality. It includes numerous templates, detailed examples, and practical advice for executing every step of the approach. It allows for quick reference with an easy-to-use format highlighting key concepts and definitions, important checkpoints, communication activities, and best practices.

The author's trademarked approach, in which she has trained Fortune 500 clients and hundreds of workshop attendees, applies to all types of data and all types of organizations.

Arvustused

"My esteemed colleague describes a practical approach for planning and managing information quality. I recommend you read, understand, and apply the learnings found here." --Larry P. English, President and Principal, Information Impact International, creator of the TIQM Quality System. Conceiver and co-Founder of the International Association for Information and Data Quality"In a subject that is long on talk and short on practical advice for implementation, Danette McGilvray is a refreshing exception. If you want to know HOW to execute data quality projects, read this book -- everything you need to know is in here." --David Plotkin, Data Quality Manager, California State Automobile Association"This book is a gem. Tested, validated and polished over a distinguished career as a practitioner and consultant, Danette's Ten Steps methodology shines as a unique and much needed contribution to the information quality discipline. This practical and insightful book will quickly become the reference of choice for all those leading or participating in information quality improvement projects. Experienced project managers will use it to update and deepen their knowledge, new ones will use it as a roadmap to quickly become effective. Managers in organizations that have embraced generic improvement methodologies such as six sigma, lean or have developed internal ones would be wise to hand this book to their Black Belts and other improvement leaders." --C. Lwanga Yonke, Information Quality Practitioner."Danettes book takes a pragmatic and practical approach to achieving the desired state of data quality within an organization. It is a "must-read" for any organization starting out on the road to data quality." --Susan Stewart Goubeaux, Director, Business Intelligence, FHLBanks Office of Finance"Data quality" has become one of those hackneyed phrases in our industry that everyone supports, but only a few organizations have achieved to the degree they need to move forward in their industries. What is required is a guide to explain to the business people who want better data just how to get it. This book is just such a guide. While the individual steps should not be a great surprise, her organization makes them immediately actionable to a degree previous books have not. In short, this is definitely required reading for anyone embarking on a data quality project." --David Hay, President, Essential Strategies"Danette has taken what has previously been presented in the abstract and made an excellent, concrete guide toward improving data quality." --John Ladley, President of IMCue Solutions"Using this methodology, you will never lose your way on your data quality project! This book is peppered with tips, guidelines, templates, cross-references, and call-out icons. Plus, there are many easy-to-follow examples for the most common types of data quality projects." --Larissa T. Moss, President, Method Focus Inc."This book presents a valuable reference for not just data professionals, but also project managers and business representatives interested in or responsible for establishing, maintaining, and/or improving data and information quality. What sets this book apart from others in the field is the business impact-driven approach to assessing and improving data quality, and the specific steps and techniques it provides every step of the way." --Mehmet Orun, Senior Manager / Principal Architect, Data Services CoE, Fortune 250 Company"Comprehensive" is the first word I would use to describe this book. It addresses so many nuances of every aspect of data quality assessment and improvement-things that would go unmentioned by more superficial treatments. Bravo!" --Michael Scofield, Manager, Data Asset Development, ESRI, Inc.

Muu info

Concrete instructions for executing information and data quality improvement projects.
Acknowledgments xi
Introduction xiii
The Reason for This Book xiii
Intended Audiences xiv
Structure of This Book xv
How to Use This Book xvii
Overview
2(12)
The Impact of Information and Data Quality
4(2)
About the Methodology: Concepts and Steps
6(3)
Approaches to Data Quality in Projects
9(3)
Engaging Management
12(2)
Key Concepts
14(48)
Introduction
16(1)
The Framework for Information Quality
16(7)
The Information Life Cycle
23(7)
Data Quality Dimensions
30(5)
Business Impact Techniques
35(4)
Data Categories
39(6)
Data Specifications
45(7)
Data Governance and Data Stewardship
52(2)
The Information and Data Quality Improvement Cycle
54(3)
The Ten Steps Process
57(2)
Best Practices and Guidelines
59(3)
The Ten Steps Process
62(176)
Introduction
64(2)
Define Business Need and Approach
66(6)
Introduction
66(3)
Prioritize the Business Issue
69(3)
Plan the Project
72(36)
Analyze Information Environment
76(1)
Introduction
76(6)
Understand Relevant Requirements
82(2)
Understand Relevant Data and Specifications
84(6)
Understand Relevant Technology
90(3)
Understand Relevant Processes
93(5)
Understand Relevant People/Organizations
98(4)
Define the Information Life Cycle
102(3)
Design Data Capture and Assessment Plan
105(3)
Assess Data Quality
108(55)
Introduction
108(6)
Data Specifications
114(4)
Data Integrity Fundamentals
118(10)
Duplication
128(6)
Accuracy
134(6)
Consistency and Synchronization
140(3)
Timeliness and Availability
143(4)
Ease of Use and Maintainability
147(2)
Data Coverage
149(2)
Presentation Quality
151(4)
Perception, Relevance, and Trust
155(4)
Data Decay
159(2)
Transactability
161(2)
Assess Business Impact
163(35)
Introduction
163(4)
Anecdotes
167(6)
Usage
173(2)
Five ``Whys'' for Business Impact
175(2)
Benefit versus Cost Matrix
177(4)
Ranking and Prioritization
181(5)
Process Impact
186(3)
Cost of Low-Quality Data
189(6)
Cost-Benefit Analysis
195(3)
Identify Root Causes
198(10)
Introduction
198(3)
Five ``Whys'' for Root Cause
201(2)
Track and Trace
203(1)
Cause-and-Effect/Fishbone Diagram
204(4)
Develop Improvement Plans
208(5)
Prevent Future Data Errors
213(5)
Correct Current Data Errors
218(4)
Implement Controls
222(5)
Communicate Actions and Results
227(11)
The Ten Steps Process Summary
233(5)
Structuring Your Project
238(18)
Projects and The Ten Steps
240(12)
Data Quality Project Roles
252(1)
Project Timing
253(3)
Other Techniques and Tools
256(22)
Introduction
258(1)
Information Life Cycle Approaches
258(5)
Capture Data
263(1)
Analyze and Document Results
263(6)
Metrics
269(2)
Data Quality Tools
271(6)
The Ten Steps and Six Sigma
277(1)
A Few Final Words
278(4)
Appendix Quick References
282(13)
The Framework for Information Quality
284(2)
The POSMAD Interaction Matrix in Detail
286(2)
POSMAD Phases and Activities
288(1)
Data Quality Dimensions
289(1)
Business Impact Techniques
290(1)
Overview of The Ten Steps Process
291(2)
Definitions of Data Categories
293(2)
Glossary 295(8)
Bibliography 303(4)
List of Figures, Tables, and Templates 307(4)
Index 311(23)
About The Author 334
Danette McGilvray has devoted more than 25 years to helping people around the world enhance the value of the information assets on which their organizations depend. Focusing on bottom-line results, she helps them manage the quality of their most important data, so the resulting information can be trusted and used with confidencea necessity in todays data-dependent world.

Her company, Granite Falls Consulting, excels in bridging the gap between an organizations strategies, goals, issues, and opportunities and the practical steps necessary to ensure the right-level” quality of the data and information needed to provide products and services to their customers. They specialize in data quality management to support key business processes, such as analytics, supply chain management, and operational excellence. Communication, change management, and human factors are also emphasized because they affect the trust in and use of data and information. Granite Falls teach-a-person-how-to-fish” approach helps organizations meet their business objectives while enhancing skills and knowledge that can be used to benefit the organization for years to come. Client needs are met through a combination of consulting, training, one-on-one mentoring, and executive workshops, tailored to fit any situation where data is a component.

Danette first shared her extensive experience in her 2008 book, Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information (Morgan Kaufmann), which has become a classic in the data quality field. Her Ten Steps methodology is a structured yet flexible approach to creating, assessing, improving, and sustaining data quality. It can be applied to any type of organization (for profit, government, education, healthcare, non-profit, etc.), and regardless of country, culture, or language. Her book is used as a textbook in university graduate programs. The Chinese translation was the first data quality book available in that language. The 2021 second edition (Elsevier/Academic Press) updates how-to details, examples, and templates, while keeping the basic Ten Steps, which have held the test of time. With her holistic view of data and information quality, she truly believes that data quality can save the world. She hopes that this edition can help a new generation of data professionals, in addition to inspiring those who already care about or have been responsible for data and information over the years.

You can reach Danette at danette@gfalls.com. Connect with her on LinkedIn and follow her on Twitter at Danette_McG. To see how Granite Falls can help on your journey to quality data and trusted information, and for free downloads of key ideas and tem¬plates from the book, see www.gfalls.com.