Presents 152 model speeches designed to be applicable (with slight modifications) to a wide range of situations that may be encountered in the business world. Each speech is presented with information on its key use, style, intended audience, and length. The speeches are organized into sections on explanations of events, awards and congratulations, chairing a meeting, competition, farewells, financial reports, funerals, corporate goals, government regulation, employee motivation, policies, and other categories. Annotation c. by Book News, Inc., Portland, Or.
About the Author v(2) Acknowledgments vii(2) What This Book Will Do for You ix Announcements, Explanations of Events 1(42) 001 Change in Location Inform employees of impending move 3(2) 002 Change in Medical Benefits Explain changes in medical benefits and reinforce the idea of common cause 5(4) 003 Change in Retirement Benefits Emphasize important changes in retirement benefits 9(3) 004 Change to Outsourcing (also see Model Speech 048) Justify the need to outsource a function formerly performed in house 12(2) 005 Departure of Employee (also see Model Speech 045) Express gratitude to a departing employee and reinforce team cohesiveness 14(3) 006 Downsizing (also see Model Speech 133) Explain a corporate downsize, address rumors, and put the event in perspective 17(4) 007 Introduction of New Sales Campaign Generate excitement about a new sales campaign 21(4) 008 Loss of a Major Customer Avoid panic or loss of morale 25(2) 009 Mergers and Acquisitions (also see Model Speech 137) Focus on the future 27(2) 010 New Major Customer Explain significance of new customer 29(2) 011 New Plant or Facility (also see Model Speech 025) Proclaim the construction of a new plant 31(2) 012 Reaction to a Crisis/Emergency Establish leadership in a time of crisis 33(2) EXAMPLE: CRISIS MANAGEMENT: PREVENTION AND PREPARATION, 35(6) JAMES N. SULLIVAN, VICE CHAIRMAN OF THE BOARD, CHEVRON CORPORATION 013 Reorganization Explain and instill enthusiasm in the reorganization 41(2) Awards, Congratulations 43(22) 014 Academic Distinction Acknowledge employee achievement 45(2) 015 Civic Achievement Award Present an award on behalf of the company 47(3) 016 Cost-Saving Suggestion Thank an employee for a cost-saving suggestion 50(2) 017 Employee Achievement Award Explain the significance of the honorees achievement 52(2) 018 Exceptional Employee Performance (also see Model Speech 084) Congratulate an employee 54(3) 019 Meeting or Exceeding Production Goals Congratulate a team or department for meeting production goals 57(2) 020 Meeting or Exceeding Sales Goals Congratulate a team or department for meeting sales goals 59(2) 021 Meeting or Exceeding Other Goals Congratulate a team or department for meeting a significant goal 61(2) 022 Safety Improvement Suggestion (also see Model Speech 102) Congratulate a safety improvement suggestion and encourage safety awareness 63(2) Celebrations (also see Commemorations) 65(8) 023 Citizenship Recognize the naturalization of a citizen 67(2) 024 Engagement/Wedding Celebrate the announcement of an employees engagement 69(2) 025 Opening of New Facility (also see Model Speech 011) Celebrate the opening of a new corporate facility 71(2) Chairperson 73(6) 026 Announcement of Program Schedule Provide focus when setting the agenda 75(2) 027 Introduction of Speaker(s) Compliment a speaker briefly 77(1) 028 Recognition of Distinguished Guest(s) Introduce a distinguished guest and significance to the occasion 78(1) Commemorations (also see Celebrations) 79(28) 029 Anniversary of Company Praise an anniversary milestone and avoid tedious details 81(3) 030 Birthday of Colleague or Employee Express good wishes 84(2) 031 Employment Anniversary Pay tribute to an employment anniversary 86(3) 032 Historical Building Enliven a commemorative speech that celebrates a historical building 89(2) 033 Significant Event in the Past Create shared corporate myths and traditions 91(2) 034 Tragedy in the Past Remember a tragic death of an employee 93(3) 035 Gift/Endowment Celebrate a corporate gift to an educational institution and present challenges 96(5) 036 Scholarship Program Inagurate, express pride, and stress benefits in the scholarship program 101(4) 037 Memorial Express grief for the tragedy 105(2) Competition 107(12) 038 Domestic, How to Exceed Encourage competition by looking within the organization 109(4) 039 Foreign, How to Exceed Outline a program for competitiveness in the world marketplace 113(3) 040 New Product as a Means to Beat Competition (also see Model Speech 127) Build excitement about a new product 116(3) Dedications 119(8) 041 Dedication of New Facility Point out benefits of the new building and express gratitude to employees 121(3) 042 Dedication of Memorial Express significance, pride, and bring the subject of the memorial to life 124(3) Farewells 127(20) 043 Benediction Wish those you are leaving well 129(1) 044 Company Moving Out of Town Recount positive things company has done for the community 130(2) 045 Employee Leaving on Favorable Note (also see Model Speech 005) Express best wishes to a departing employee 132(7) EXAMPLE: PRESIDENT CLINTONS SPEECH ON THE RESIGNATION OF WARREN CHRISTOPHER 134(3) EXAMPLE: SECRETARY OF STATE WARREN CHRISTOPHERS RESIGNATION SPEECH 137(2) 046 Retirement Thank employees and comment on future plans in a positive manner 139(2) EXAMPLE: REFLECTIONS ON RETIREMENT, 141(6) WARREN BENNIS, DISTINGUISHED PROFESSOR OF BUSINESS, UNIVERSITY OF SOUTHERN CALIFORNIA Financial Reports, Meeting About 147(10) 047 Financial Report to Executives and Managers Outline performance 149(2) 048 Financial Report to Financial Analysts (also see Model Speech 004) Emphasize the future 151(3) 049 Financial Report to Stockholders Review the years highlights and plans for next year 154(3) Funerals 157(4) 050 Eulogy Amplify the unique qualities of the deceased 159(2) Gifts 161(4) 051 Appreciation of Gift Received Express sincere gratitude for a gift 163(1) 052 Presentation of Gift Present a gift to an employee for an achievement 164(1) Goals, Corporate (also see Model Speeches 090, 091) 165(12) 053 Plans to Expand in an Expanding Economy (also see Model Speech 135) Present a plan for growth in good times 167(3) 054 Plans to Ride Through Recession Present a plan for operating in a poor economy 170(4) 055 Plan to Ensure Quality (also see Model Speech 099) Present a quality-control program 174(3) Government Regulation 177(18) 056 Bureaucratic Overkill Appeal to community organizations for a reform in government bureaucracy 179(3) 057 Environmental Regulation: The Good and the Ridiculous (also see Model Speech 106) Appeal to community organizations for a balance in environmental regulation 182(4) 058 Market Price, Regulation Communicate to industry leaders an unpopular viewpoint 186(2) 059 Product Safety Regulation Promote product safety regulation 188(5) 060 Work-site Safety Regulation Convey to employees full support of safety regulations 193(2) Graduation 195(16) 061 Academic Graduation Congratulate and inspire a graduation class 197(4) 062 Employee Training Program Express the value the company places on those employees who graduated from the corporate training program 201(10) EXAMPLE: THE ULTIMATE KNOWLEDGE-BASED PRODUCT--YOU: DEVELOPING QUALITIES TO DRIVE YOUR OWN CAREER 203(8) DOMINIC TARANTINO, FORMER CHAIRMAN, PRICE WATERHOUSE WORLD FIRM History of Company 211(10) 063 Products and Services Give historical perspective of the company 213(4) 064 People and Labor Relations Give historical perspective in relation to the companys employees 217(4) Holiday Celebrations 221(12) 065 New Years Day Reflect on the successes of the past year and express warm wishes for the new year 223(1) 066 Memorial Day Celebrate the seriousness of this holiday 224(2) 067 Fourth of July Describe how this holiday is significant to the individual 226(2) 068 Veterans Day Give additional meaning to this holiday 228(3) 069 Thanksgiving Acknowledge the importance of this holiday 231(1) 070 Christmas and Chanukah Express warm and sincere wishes for the season 232(1) Informal Events 233(4) 071 Company Picnic/Sports Event Impart the reason for holding an annual event 235(1) 072 Holiday Season Give a warm and friendly toast 236(1) Introductions 237(6) 073 New Employee Introduce and welcome a new employee 239(2) 074 New Executive Manager Introduce and welcome a new manager 241(2) Legislative Affairs 243(10) 075 Testimony Before Investigation Committee Present formal testimony covering a company pilot program 245(4) 076 Testimony in Support of a Bill Present formal testimony that could impact the future of an industry 249(4) Media 253(10) 077 Interview, Print Provide direct, informative statements when interviewed for a publication 255(3) 078 Interview, TV or Radio Create a suitable interview for broadcast 258(2) 079 News Conference Make a clear, unmistakable statement for a news conference 260(3) Motivating Employees 263(86) 080 Call to Action Communicate a clear, desired, and specific action 265(8) EXAMPLE: THE QUALITIES OF SUCCESS: LEADERSHIP, DIVERSITY, COMMUNITY SERVICE, AND CAREER DEVELOPMENT, 268(5) RICHARD LIDSTAD, VICE PRESIDENT FOR HUMAN RESOURCES, MINNESOTA MINING AND MANUFACTURING COMPANY 081 Challenges to Meet Inspire employees to meet a difficult challenge 273(10) EXAMPLE: INTEGRATED HEALTH CARE: THE PATIENT IS WAITING, 275(8) LODEWIJK J.R. DE VINK, PRESIDENT AND CHIEF OPERATING OFFICER, WARNER-LAMBERT COMPANY 082 Collaboration and Cooperation Between Departments Express the necessity of teamwork between departments 283(3) 083 Employee Commitment Encourage employees to excel and solve problems creatively 286(5) 084 Customer Service Importance (also see Model Speech 018) Explain and define the role of customer service in the next millennium 291(4) 085 Decision-Making Skills (also see Model Speech 134) Enhance and improve decision-making skills 295(3) 086 Determination and Perseverance Encourage and inspire all employees to persevere 298(2) 087 Education Encourage employees to take advantage of corporate educational development programs 300(10) EXAMPLE: WORKING IN INTERESTING TIMES, 303(7) THOMAS W. WHITE, PRESIDENT, GTE TELEPHONE OPERATIONS 088 Ethics Avoid preaching but communicate the companys view on values and integrity 310(3) 089 Excellence Inspire excellence, with emphasis on research and development 313(2) 090 Goal Attainment (also see Goals, Corporate) Define goals and inspire employees to achieve them 315(2) 091 Goal Setting (also see Goals, Corporate) Plan your work, and work your plan 317(2) 092 Imagination and Creativity Encourage brainstorming and using imagination constructively and productively 319(4) 093 Increase Productivity Motivate and illustrate ways to be more productive 323(5) 094 Leadership Define your meaning of leadership to managers/supervisors 328(4) 095 Mission of Company Communicate to employees your companys mission 332(1) 096 Optimism Is Contagious Encourage managers/supervisors to be positive 333(2) 097 Procrastination Avoidance Motivate employees to get things done 335(3) 098 Public Image Improvement Motivate employees to think of ways to improve a companys image 338(2) 099 Quality Improvement Set quality improvement goals 340(2) 100 Risk Taking Inspire managers to take risks 342(2) 101 Safety Inform employees that practicing safety is good business 344(2) 102 Teamwork (also see Model Speech 022) Urge employees to solve problems as a team 346(3) Policies 349(36) 103 Affirmative Action and EEO Explain the companys policy on affirmative action and EEO 351(2) 104 Employee Development Persuade employees to take advantage of the firms policy on employee development 353(2) 105 Employee Empowerment Urge employees to become more involved 355(2) 106 Environmental Protection (also see Model Speech 057) Enlighten employees on the companys environmental policy 357(9) EXAMPLE: STANDING AT THE EDGE OF HISTORY: SUSTAINABLE DEVELOPMENT AND THE CHEMICAL INDUSTRY, 361(5) EARNEST W. DEAVENPORT, JR., CHAIRMAN AND CEO, EASTMAN CHEMICAL COMPANY 107 Foreign Manufacturing Facility Formalize company policy for establishing foreign facilities 366(4) 108 Free Speech Explain corporate policy on public statements 370(2) 109 Growth Lay a foundation for the companys policy on growth 372(2) 110 Labor Contracts Announce and define new policy on contract labor 374(2) 111 Outsourcing (also see Model Speech 004) Announce and define new policy on outsourcing 376(2) 112 Promotion Motivate managers to develop and promote staff 378(5) 113 Recycling Inform employees and managers of corporate policy on recycling 383(2) Political Affairs 385(6) 114 Support of Political Candidate Introduce a political candidate 387(1) 115 Support of a Single Referendum Seek support of a referendum important to an industry 388(3) Public Relations 391(34) 116 Business Associations or Chambers of Commerce Enlighten and inform a business association or chamber of commerce about the challenge of change 393(4) 117 Civic Associations Take a leadership role over a community issue 397(4) 118 Service Clubs Prevail upon a civic group on a critical matter affecting business 401(4) 119 Trade Associations (Customers) Create goodwill when asked to speak to a customers trade association 405(3) 120 Trade Associations (Suppliers) Create goodwill when asked to speak to a suppliers trade association 408(4) 121 Trade Associations (Industry Competitors) Create goodwill when asked to speak to a trade association made up of industry competitors 412(13) EXAMPLE: FINDING SOMEONE TO SUE: REGAINING CONTROL OF THE TORT LAW,
Roger Shelby
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