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  • Ilmumisaeg: 19-Sep-2017
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Get to grips with Office 365 through in-depth tutorials and insights from leading experts. Topics covered include Exchange Online, SharePoint Online, Skype Online, and more. This deeply technical book tackles key aspects of online collaboration and business productivity within Office 365.

Expert Office 365 is written by a dedicated team of Microsoft Premier Field Engineers (PFEs), and captures advice, best practices, and insights from their experience in the field.

What You’ll Learn
  • Develop client Web Parts with the new SharePoint Framework
  • Create a recovery plan for SharePoint Online
  • Configure SharePoint Online Hybrid Search and Portals
  • Configure and optimize Exchange Online
  • Optimize collaboration in your organization through analytics insights
Who This Book Is For
iv
Senior I
T pros and developers who wish to master business productivity within Office 365. This book is aimed at organizations that are already on Office 365 or that are currently planning their migration to the cloud.
A Word from the Editor xv
About the Contributors xvii
Acknowledgments xxi
Chapter 1 Records Management in SharePoint Online
1(32)
Sample Scenario
3(1)
Records Management System Design
3(6)
Who?
4(1)
What?
5(1)
How?
6(2)
Where?
8(1)
Other Things to Keep in Mind
9(1)
Records Management System Implementation
9(22)
Solution Elements
10(1)
Create Records Center
10(2)
Configure "Send To" Location
12(2)
Create Content Types
14(4)
Create Information Management Policies
18(4)
Publish Content Types
22(2)
Create and Configure Collaboration Libraries
24(1)
Configure In-Place Records Management
25(4)
Configure Content Organizer Rules in Records Center
29(2)
Solution Overview
31(1)
Challenges
32(1)
What's Next for Office 365 Data Governance
32(1)
Summary
32(1)
Chapter 2 Skype for Business Online
33(38)
Overview
33(2)
Skype for Business Online Overview
35(6)
Skype for Business Core Modalities: On-Premises vs. Office 365
35(6)
Skype for Business Hybrid
41(15)
Topology Considerations
43(7)
Configuration Tips and Best Practices
50(6)
Overview of Cloud Voice vs. Hybrid Voice
56(6)
Topology Considerations and PSTN Connectivity
56(6)
Migrating Enterprise Voice Users
62(4)
Enable Users for Enterprise Voice On-Premises
63(1)
Dial-in Conferencing Considerations
63(1)
Voice Mail Considerations
63(1)
The Move-CsUser cmdlet
63(2)
Web Conferencing and Dial-in Conferencing ID Changes
65(1)
Post-Move Commands and Configuration
65(1)
Voice Policy vs. Voice Routing Policy
65(1)
Service Administration
66(4)
User Provisioning and Migration Tips
66(4)
Summary
70(1)
Chapter 3 Introducing and Preparing for Exchange Hybrid
71(16)
Introduction
71(1)
Planning and Preparations
72(13)
Directory Synchronization
72(3)
Verify Domain Ownership
75(1)
Determine Migration Method
76(2)
What Servers Will Provide Hybrid Services
78(1)
CAS Namespace Planning
79(1)
Network Prerequisites
80(2)
Exchange Hybrid Deployment
82(2)
Exchange Server Hybrid Deployments
84(1)
Summary
85(2)
Chapter 4 SharePoint Hybrid Team Sites
87(30)
Getting Started
87(4)
Exploring Office Graph
87(1)
How Can You Use Graph?
88(1)
What Syntax Do I Use?
89(1)
How Do I Query for Specific Actions?
89(2)
So, What Does All of This Have to Do with SharePoint Hybrid Sites?
91(1)
Getting Back to SharePoint Hybrid Sites
91(24)
Before You Get Started
92(1)
Familiarizing Yourself with Hybrid Picker
93(1)
Installing Hybrid Picker
93(2)
Execution of Hybrid Picker
95(11)
Validating Extensible App Launcher, SharePoint Hybrid Sites, and Hybrid OneDrive Configuration
106(9)
Summary
115(2)
Chapter 5 Hybrid Search
117(22)
Prerequisites
118(1)
Query-Based Hybrid
118(20)
Outbound Hybrid Search
118(12)
Crawl-Based Hybrid
130(8)
Summary
138(1)
Chapter 6 SharePoint Recovery
139(26)
Infrastructure
139(1)
Content
140(1)
Content Recovery
141(13)
Point-in-Time Recovery
142(2)
14-Day SharePoint Online
144(1)
Alternatives on the Cloud
144(1)
Limitations
145(1)
Site Reconstruction/Reorganization
145(1)
Content Categorization
145(7)
Recycle Bin and Versioning
152(2)
Web Applications
154(1)
Service Applications
155(4)
Services That Fit a Database Strategy
155(1)
Additional Steps for Some Services
156(3)
Services That Do Not Have a Database
159(1)
Search
159(1)
Server
159(4)
Farm
163(1)
Configuration Database
163(1)
SharePoint Farm Backup
163(1)
Summary
163(2)
Chapter 7 Azure Rights Management for SharePoint
165(28)
What Is Azure RMS?
165(1)
How Do I Control Access to This Data?
166(7)
How Does It Work?
166(7)
How Do I Control How They Are Used?
173(18)
Activating RMS
174(2)
RMS Activation for Office 365
176(2)
RMS Activation for SharePoint Online
178(4)
RMS Activation for Exchange Online
182(1)
Protecting Your Files
183(3)
Azure RMS Templates
186(5)
Summary
191(2)
Chapter 8 Introduction to the SharePoint Framework
193(32)
History of SharePoint Development
193(1)
New Framework
194(2)
An Evolutive Process
196(1)
Major Components of the Framework
197(27)
Node.js
197(5)
Node Package Manager (NPM)
202(1)
Yeoman
203(7)
Gulp
210(5)
SharePoint Framework Workbench
215(1)
Client-Side Web Parts
216(4)
Testing Your Web Part
220(4)
What's Next
224(1)
Summary
224(1)
Chapter 9 Understanding and Troubleshooting Protection in Office 365
225(22)
Header Analysis
225(5)
X-Forefront-Antispam-Report
226(1)
X-Forefront-Antispam-Report-Untrusted
226(1)
X-Microsoft-Antispam
226(1)
X-Original-Forefront-Antispam-Report
227(1)
X-Original-Microsoft-Antispam
227(1)
Authentication-Results
227(1)
X-CustomSpam
228(2)
Best Practices for Configuring Protection Features
230(1)
Advanced Threat Protection
230(1)
Safe Attachments
230(1)
Safe Links
230(1)
Identifying Spoofing Attacks and Technologies That Can Protect Your Domain
231(5)
Header Terminology
231(2)
Spoofing Methods
233(2)
Anti-Spoofing Technologies
235(1)
User Education
235(1)
Advanced Troubleshooting and Tips
236(8)
Extended Message Trace
236(7)
Which Transport Rule Triggered on My Message?
243(1)
Reporting
244(1)
Additional Resources
245(1)
Summary
245(2)
Chapter 10 Understanding and Troubleshooting Office 365 Mail Flow
247(20)
Office 365 Mail-Flow Architectural Overview
247(2)
How Does the Service Know If a Message Is Being Sent to or from a Customer?
249(1)
Common Mail-Flow Deployment Styles
249(5)
Filtering Only
250(1)
Fully Hosted
251(3)
Common Troubleshooting Techniques
254(6)
Reading NDRs
256(3)
Reading Headers
259(1)
Available Logging and Usage
260(6)
Seven Days or Fewer
261(3)
Greater Than Seven Days to Ninety Days
264(2)
Additional Resources
266(1)
Miscellaneous
266(1)
PowerShell Cmdlets
266(1)
Summary
266(1)
Chapter 11 Final Thoughts
267(4)
The New World
267(1)
"Keeping the Lights on" vs. Productivity-Focused IT
268(1)
Cloud Isn't Replacing IT People, Not If They Evolve
268(1)
Staying Relevant
268(1)
Don't Fight It, Embrace It; It Is Here to Stay
268(1)
Expand Your Technology Breadth
269(1)
Know the Business, Expand Industry Knowledge
269(1)
This Is Just the Beginning, After All...
269(2)
Index 271
Nikolas Charlebois-Laprade is a Senior Technical Advisor working in Gatineau, Canada. His background as a Software Engineer and as a Technical Program Manager makes him a well-rounded web technologies expert. Having worked with several government departments and agencies, he has worked on various large scale SharePoint deployments. Nik is the founder and president of IgniteSoft, a consulting company specializing in small and medium SharePoint deployments for regional businesses. 





Proud French Montrealer Daniel Brunet has been highly focused in his career on content management. After 10 years at a law firm managing many flavors of ECM, he fell in love with all its challenges when SharePoint 2007 came out. It was only natural for him to join Microsoft and work with this product for the following 10 years. Today, Daniel is still at home coaching customers on content management strategies, of which recovery is a big part. 





Shawn Cathcart has spent 20 years excelling with the architecture, implementation, and operational management of Microsoft technologies. While he has covered a wide array of the Microsoft product stack, his primary focus has been with Universal Communications and Messaging. That mix of operational management and project implementation experience gives Shawn a very honest and practical approach to the utilization of Microsoft technologies. Shawn has been a Microsoft Premier Field Engineer since 2014 and prior to that worked for a Microsoft Gold Partner for 10 years as a consultant. 





Roger Cormier has been working with SharePoint since March of 2004 and has been learning about SharePoint since that day. He enjoys working with people and leveraging technology to deliver business solutions. 







Mike Farran has been in the IT industry for over 20 years. He likes to say his focus is on learning and helping others learn

to improve their skills and knowledge. This pursuit of knowledge has lead Mike through a Help Desk for an Oil & Gas company, various consulting companies, programming, managing a data center and then finding his second love, SharePoint, in 2006. Microsoft boosted his ego six years ago by hiring him as a Premier Field Engineer where his thirst for knowledge never goes unquenched. 





Colin Hughes-Jones started providing support for SharePoint at Microsoft in December 2005 as a contractor. He joined Microsoft in Texas as a Support Escalation Engineer in June 2007. In November 2007, he moved back to Canada and started his role as a Premier Field Engineer. He recently celebrated his 10-year anniversary working with Microsoft. 



Kip Ng has over 20 years of working experience in IT consulting, IT delivery, and IT technical leadership. Kip has strong global exposure. He can speak four languages and has worked with hundreds of organizations world

wide. Kip currently manages and runs the Business Productivity delivery team in Microsoft Canada, focusing on driving digital transformation and leading the cloud strategy and delivery.





Rhoderick Milne is currently a Senior Premier Field Engineer with Microsoft, based out of Mississauga in Ontario, Canada. With over 15 years of IT experience, his specialties are in the realms of Cloud, Messaging, and Virtualization. Prior to moving to Canada, Rhoderick worked in the UKs largest financial institutions and has a proven track record in consulting and training. Rhoderick is a charter Microsoft Certified Solutions Master (MCSM) in Exchange 2013, and a Microsoft Certified Master (MCM) in Exchange 2007 & 2010 in addition to holding regular MCSE+I and MCITP credentials.



Andrew Stobart is currently a Support Escalation Engineer for Exchange Online and lives with his family in Winnipeg, Manitoba, Canada. He is a dedicated and passionate professional with

over 20 years of experience in ITconsulting, support, and operations. Andrew has expertise and an in-depth technical skill set in Windows client and server, Active Directory, Microsoft SQL, Exchange, Office 365, MySQL, IIS, SCCM, SCOM, Hyper-V, Visual Studio (C#), PowerShell, and many others. Recognized for strong client relationships and exceptional communication abilities with diverse audiences, Andrew has been with Microsoft since 2011.





Since early 2000, Bruce Wilson has been supporting customers with troubleshooting various technical issues. After joining Microsoft in 2007, he has supported each of the mail filtering cloud offerings provided by Microsoft. Over the years, he has developed multiple techniques to identify where breakdowns and failures occur during mail flow.