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E-raamat: Front-Line Librarianship: Life on the Job for Today's Librarians

(Justice Institute of British Columbia, Canada; Adjunct professor, University of British Columbia; Senior instructor, Langara College)
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Front-Line Librarianship: Life on the Job for Librarians presents a diverse range of observations, viewpoints and useful commentary on the current workplace experiences of librarians and their associates. The book's author presents an unrivalled portrait of front-line librarianship that is based upon his unique experience and voice. Chapters consider workplace matters, the fate of hardcopy books, speechmaking at conferences, the effects of recessions on libraries, continuing education, and corporate gift-giving programs. This book will make an excellent and useful addition to library collections in library science.

  • Tells stories and presents interviews, bringing color and texture to library experience
  • Shows librarianship from the perspective of a long-term practitioner
  • Gives different approaches to a great range of real-life workplace issues

Arvustused

"What Robertson writes is well worth reading." --Ian McCallum, The Australian Library Journal

"interesting stories, hidden gems, and thought-provoking points." --Alison Fields, New Zealand Library and Information Management Journal

Acknowledgments xv
Introduction xvii
Section A By Popular Demand: Various Genres and Tastes
1(40)
1 Reading in season: how the yearly cycle affects your choice of books
3(6)
1.1 Cottage and campground
3(1)
1.2 Dickensian alternatives
4(1)
1.3 On the road
5(1)
1.4 Innocent?
6(1)
1.5 Jack comes back
6(3)
2 Mystery madness: understanding the demand for crime fiction in libraries
9(4)
2.1 Death by demand
9(1)
2.2 What the professor wants
10(1)
2.3 Selection tools
10(1)
2.4 Death on order
11(1)
2.5 Matters of taste
12(1)
3 Reaching the outer limits: science fiction in the library
13(4)
3.1 Hugo's achievement
13(1)
3.2 Monsters and young men
13(1)
3.3 Atwood's handmaid
14(1)
3.4 Fear of Goths
14(1)
3.5 Safeway neuromancer
15(1)
3.6 Rowling power
15(1)
3.7 Join the club
16(1)
4 Life enjoyed: the appeal of biography collections
17(4)
4.1 Why so popular?
17(1)
4.2 Imagining the life
18(1)
4.3 Paris Hilton and Co.
19(1)
4.4 Living collections
20(1)
5 Travel collections: off the shelf, on the road
21(4)
5.1 What guidebooks give
21(1)
5.2 Atlases
22(1)
5.3 Early travel literature
22(1)
5.4 Enter the British
23(1)
5.5 Not so painful
23(1)
5.6 Rick does Europe
24(1)
6 Blankets will not protect you! an overview of horror fiction
25(4)
6.1 Older English horror
25(1)
6.2 Victorian shivers
26(1)
6.3 American classic
27(1)
6.4 King of the genre
28(1)
7 Making the Penguins fly: classics collections in public libraries
29(6)
7.1 Broad interests
29(1)
7.2 Life without Freud
30(1)
7.3 Tapestry of wisdom
31(1)
7.4 Questions and decisions
32(1)
7.5 The politics of shelving
32(3)
8 First love, printed and bound
35(6)
8.1 Going Hobbit
35(1)
8.2 Magic Kingdom
36(1)
8.3 You can be a librarian
37(1)
8.4 Personal passion in the workplace
38(1)
8.5 Reading for eternity
39(2)
Section B Social Studies
41(70)
9 Alternative librarianship: voices from the field
43(4)
10 Life at the cellular level: dealing with wireless communications in libraries
47(4)
10.1 Kids and parents
47(1)
10.2 A cell-free zone
48(3)
11 Moonlight sonata: librarians discuss their work after work
51(4)
11.1 Debt management and fitness
51(1)
11.2 The rotten nest egg
52(1)
11.3 Food for thought
52(1)
11.4 Beethoven for adult amateurs
53(1)
11.5 Getting sweaty for fun and profit
53(2)
12 Manual matters: developing successful guidelines and losing priceless boredom
55(4)
13 Keeping up appearances: looking like a librarian in an age of paranoia
59(4)
13.1 The customs of the country
59(1)
13.2 Helpful dandruff
60(1)
13.3 Librarians, beards, etc.
61(1)
13.4 Star power
61(2)
14 Surviving hard times: how libraries can deal with recessions
63(4)
14.1 Balance required
63(1)
14.2 ERM
64(1)
14.3 More management and why not
64(1)
14.4 If it ain't broke
65(1)
14.5 Boxes of bargains
65(1)
14.6 What we fear most
66(1)
14.7 Recovery, eventually
66(1)
15 What goes down: library experiences of the urban poor
67(4)
15.1 Sleeping in the streets
67(1)
15.2 A couple of users
68(1)
15.3 A former colleague
69(1)
15.4 What's in the bag
70(1)
16 Keynoting: an honest overview
71(4)
16.1 The gang's all here
71(1)
16.2 The winning smile
72(1)
16.3 For the camera
72(1)
16.4 Fly for cover
73(1)
16.5 Please drop in
74(1)
16.6 Moment of truth
74(1)
17 Quote us freely: British librarians speak out about recent cutbacks
75(6)
17.1 Cooking with new technology
75(1)
17.2 Grime
76(1)
17.3 The rebellious spirit
77(1)
17.4 Caveat: maggie
77(1)
17.5 Angry students
78(1)
17.6 Perseverance
79(1)
17.7 Damn the pigeons
79(2)
18 For your eyes only: love and disorder in our domestic libraries
81(6)
18.1 The lure of the sofa
81(1)
18.2 Serendipity
82(1)
18.3 Swedish equipment
82(1)
18.4 He came in through the bedroom window
83(1)
18.5 Neurosis
84(3)
19 Who's next door? Living with your library's neighbors
87(6)
19.1 Something in the air
87(1)
19.2 Good woman
88(1)
19.3 Unhappy hour
89(1)
19.4 Banking on cooperation
90(1)
19.5 The pain of divorce, the pleasures of chai
91(2)
20 Worldwide weeding: when books no longer furnish a room
93(6)
20.1 Manner of disposal
93(1)
20.2 More fiction than ever
94(1)
20.3 Dinosaurs choose Proust
95(1)
20.4 New uses for space
96(1)
20.5 Back to 007
96(3)
21 What care ye for raiment? Dress codes and styles in our libraries
99(6)
21.1 Slob alert
99(1)
21.2 First the shirts, and then...
100(1)
21.3 Hair off the spectrum
100(1)
21.4 High-altitude footwear
101(1)
21.5 Footwear, cont
102(1)
21.6 Watch for icicles
102(3)
22 Circulation counter service in public and academic libraries: dealing face-to-face with patrons
105(6)
22.1 Bronzino
105(1)
22.2 Put on hold
106(1)
22.3 In the wet
107(1)
22.4 A matter of qualifications
107(1)
22.5 Security
108(1)
22.6 The case of the missing molars, conl.
109(2)
Section C Visiting the Library: People and Programs
111(58)
23 Gold, Frankincense, and Murder: the wise bookseller's guide to corporate gifts
113(4)
24 "It's not just the books!" Wheelchair patrons speak out
117(4)
24.1 Safe spots
117(1)
24.2 Library attitudes
118(1)
24.3 Independence on wheels
119(1)
24.4 When to ignore the rules
119(1)
24.5 Individual respect
120(1)
25 What's cooking at your library: a special event
121(6)
25.1 Getting stalled
121(1)
25.2 Cook it and they will come
121(1)
25.3 Finding a presenter
122(1)
25.4 Setting a date
122(1)
25.5 Getting the word out
122(1)
25.6 Signing up
123(1)
25.7 Final preparations
123(1)
25.8 Signage
123(1)
25.9 Day of reckoning
124(1)
25.10 Troubleshooting
124(1)
25.11 A savory conclusion
125(2)
26 Abroad in your library: what tourists want, what they get
127(4)
27 Here's looking at you, kid: what special visitors want when they tour your library
131(4)
27.1 The vision
131(1)
27.2 Location, location
132(1)
27.3 On the outside
132(1)
27.4 Staff workspace
132(1)
27.5 For the public
133(1)
27.6 Shelving
133(1)
27.7 Your influence
134(1)
28 Discover your inner elf: Christmas programs for public libraries
135(10)
28.1 Deck the hall
135(1)
28.2 Scrooge, etc.
136(1)
28.3 Annually, or else
137(1)
28.4 Facilities management
137(2)
29 Boo! Halloween in our libraries
139(1)
29.1 Plastic bats
139(1)
29.2 Storytime
140(1)
29.3 Adult fiction
141(1)
29.4 Costumes will be worn
142(1)
29.5 Ghoulish Donald
142(1)
29.6 Off the wall
143(2)
30 Confessions of a library Santa
145(4)
31 November memories: librarians and patrons observe Remembrance Day
149(4)
31.1 Blazers and berets
149(1)
31.2 Photos and their contexts
150(1)
31.3 Not on display
151(1)
31.4 Year-round circulation
151(1)
31.5 Accommodating veterans
152(1)
31.6 Snipers
152(1)
32 Gone astray: an exploration of library lost-and-founds
153(4)
32.1 Contents of the drawer
153(1)
32.2 The wandering wallet
154(1)
32.3 Lottery winner
154(1)
32.4 Emotional response
155(1)
32.5 For the love of a plastic duck
155(1)
32.6 Police matters
156(1)
33 Cat care programs in public libraries: providing essential information to owners
157(6)
33.1 One reason why
157(1)
33.2 Nutrition
158(1)
33.3 The unhappy question
159(1)
33.4 On the prowl
160(1)
33.5 Q&Q&Q&A
160(1)
33.6 Fame
161(2)
34 Serving the solitary: librarians demonstrate "in-reach"
163(6)
34.1 Various reasons
163(1)
34.2 Excruciating
164(1)
34.3 In-reach defined
164(1)
34.4 A common need
165(1)
34.5 A common service experience
166(1)
34.6 Shiny brogues
166(3)
Section D Senior Moments
169(24)
35 Seniors: what they want and what they get in Canada's public libraries
171(4)
36 Leisure reading for seniors: sorting out tastes and topics
175(4)
36.1 Solve for X
175(1)
36.2 TV tie-ins
176(1)
36.3 Club talk
176(1)
36.4 Romance and children's treasures
177(1)
36.5 Other formats
177(2)
37 Finance, felines, and figuring It all out: utilitarian reading for seniors
179(4)
37.1 Seniors need books and more
179(1)
37.2 A matter of health
180(1)
37.3 Ending up without fear
180(1)
37.4 Life is a garden
180(1)
37.5 Pet care
181(1)
37.6 Financial concerns
181(1)
37.7 Life goes on
182(1)
38 Tis the season: Christmas programs for seniors
183(4)
38.1 Aptly nicknamed
183(1)
38.2 Storytime
184(1)
38.3 By oneself
185(1)
38.4 Perfect for table or tree
185(1)
38.5 Limited seating
186(1)
39 It's never too late to Tolstoy: adventures of a seniors' reading club
187(6)
39.1 Blithe spirits
188(1)
39.2 What it takes
188(1)
39.3 Convoy formation
189(1)
39.4 Bathtub risk
190(1)
39.5 Biblical visuals
190(3)
Section E Library Technicians
193(10)
40 Training techs: preparing library technicians for an evolving job market
195(4)
41 File under tango: lifelong learning for library technicians
199(4)
41.1 Love and technology
199(1)
41.2 Cerebral workout
200(1)
41.3 Do you copy?
200(1)
41.4 First and last tango in tech services
201(1)
41.5 Reference greens and browns
201(2)
Section F For the Record
203(16)
42 Paper crazy no more: records management for library chaos junkies
205(6)
42.1 Step one: getting past denial
205(1)
42.2 Step two: assigning records management responsibilities
206(1)
42.3 Step three: compiling the records inventory
206(1)
42.4 Step four: retention scheduling
207(1)
42.5 Step five: establishing confidentiality levels and organizing document destruction
208(1)
42.6 Step six: preventing data loss
208(1)
42.7 Step seven: developing the library archives
209(1)
42.8 Step eight: sustaining the records management process
209(1)
42.9 Sources: the author's choice
210(1)
43 CIA for beginners: records management training for library technicians
211(4)
44 Records management for office managers: a special librarian's clip `N share
215(4)
44.1 A list of what you have
216(1)
44.2 What you keep, what you shred
216(1)
44.3 Archival treasures
217(1)
44.4 Storage here, storage there
217(1)
44.5 Available expertise
217(2)
Section G Rare Books and Other Rubbish
219(10)
45 Gold in the garbage: making the most from the treasure in your trash
221(4)
45.1 Nobody bought it
221(1)
45.2 An expert eye
222(1)
45.3 A win-win scenario
223(2)
46 One for the books: lectures on collecting from coast to coast
225(4)
46.1 The bard's Rotarians
225(1)
46.2 Tribes
226(1)
46.3 High spots, high prices
226(1)
46.4 Mississauga romantic
227(1)
46.5 Restoration costs
227(1)
46.6 Biblio-survival
228(1)
Section H English Hours
229(34)
47 Librarian's London: visiting the city of readers
231(4)
48 Under the bridge with Margaret and Charles: browsing in London's South Bank Book Market
235(4)
49 Spirited business: styles of bookselling in Piccadilly
239(4)
49.1 Park your steed outside
239(1)
49.2 Grave matters of privacy
240(1)
49.3 Aboveground marketing and sales
240(1)
49.4 Parenting
241(1)
49.5 The sound of popping corks
241(2)
50 Here be dragons: continuing education in library history
243(4)
50.1 On the road
243(1)
50.2 Age is relative
244(1)
50.3 Calfskin cartography
244(1)
50.4 Medieval zoology
245(1)
50.5 Textual meditation
245(1)
50.6 Special patrons
246(1)
51 Finding Mr. Perfect: WH Smith in Paddington Station
247(4)
51.1 Impulse
247(1)
51.2 Oxford men
248(1)
51.3 Diverting material
248(1)
51.4 One-stop shopping
249(1)
51.5 Profit from reading
249(2)
52 Visiting Oxford: lifelong memories from one day on the move
251(6)
53 Perfect for your wall or shelf: shopping at London's popular tourist attractions
257(6)
53.1 Office decoration made easy
257(1)
53.2 The real thing
258(1)
53.3 A matter of taste
258(1)
53.4 Ophelia
259(1)
53.5 Making the connection
259(1)
53.6 Rosetta Stone
260(1)
53.7 The Abbey
260(1)
53.8 The grave matter of lunch
261(2)
Section I Corporate concerns
263(14)
54 Confidentiality at risk: how the info-thief threatens your corporate information
265(4)
55 E-pest alert
269(4)
56 Data on the road: keeping portable IT safe while you travel
273(4)
Index 277
Based in Vancouver, Canada, Guy Robertson is a senior instructor at Langara College, where he teaches library history, reference and readers advisory services, and records management. He is also an instructor in information security and risk management at the Justice Institute of British Columbia. He works as a consultant to organizations across North America, and has provided advice and services to libraries, archives, records centers, and museums in Europe and Asia. Mr. Robertson is noted for his research into book and manuscript theft, data loss and protection, and financial fraud and forgery. He has delivered keynote speeches, seminars, and workshops at conferences not only for librarians and archivists, but also for other professional and technical groups.