Acknowledgments |
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xv | |
Introduction |
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xvii | |
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Section A By Popular Demand: Various Genres and Tastes |
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1 | (40) |
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1 Reading in season: how the yearly cycle affects your choice of books |
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3 | (6) |
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1.1 Cottage and campground |
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3 | (1) |
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1.2 Dickensian alternatives |
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4 | (1) |
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5 | (1) |
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6 | (1) |
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6 | (3) |
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2 Mystery madness: understanding the demand for crime fiction in libraries |
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9 | (4) |
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9 | (1) |
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2.2 What the professor wants |
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10 | (1) |
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10 | (1) |
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11 | (1) |
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12 | (1) |
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3 Reaching the outer limits: science fiction in the library |
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13 | (4) |
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13 | (1) |
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3.2 Monsters and young men |
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13 | (1) |
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14 | (1) |
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14 | (1) |
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15 | (1) |
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15 | (1) |
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16 | (1) |
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4 Life enjoyed: the appeal of biography collections |
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17 | (4) |
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17 | (1) |
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18 | (1) |
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19 | (1) |
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20 | (1) |
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5 Travel collections: off the shelf, on the road |
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21 | (4) |
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21 | (1) |
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22 | (1) |
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5.3 Early travel literature |
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22 | (1) |
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23 | (1) |
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23 | (1) |
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24 | (1) |
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6 Blankets will not protect you! an overview of horror fiction |
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25 | (4) |
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25 | (1) |
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26 | (1) |
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27 | (1) |
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28 | (1) |
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7 Making the Penguins fly: classics collections in public libraries |
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29 | (6) |
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29 | (1) |
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30 | (1) |
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31 | (1) |
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7.4 Questions and decisions |
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32 | (1) |
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7.5 The politics of shelving |
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32 | (3) |
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8 First love, printed and bound |
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35 | (6) |
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35 | (1) |
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36 | (1) |
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8.3 You can be a librarian |
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37 | (1) |
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8.4 Personal passion in the workplace |
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38 | (1) |
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39 | (2) |
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41 | (70) |
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9 Alternative librarianship: voices from the field |
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43 | (4) |
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10 Life at the cellular level: dealing with wireless communications in libraries |
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47 | (4) |
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47 | (1) |
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48 | (3) |
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11 Moonlight sonata: librarians discuss their work after work |
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51 | (4) |
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11.1 Debt management and fitness |
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51 | (1) |
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52 | (1) |
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52 | (1) |
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11.4 Beethoven for adult amateurs |
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53 | (1) |
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11.5 Getting sweaty for fun and profit |
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53 | (2) |
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12 Manual matters: developing successful guidelines and losing priceless boredom |
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55 | (4) |
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13 Keeping up appearances: looking like a librarian in an age of paranoia |
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59 | (4) |
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13.1 The customs of the country |
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59 | (1) |
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60 | (1) |
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13.3 Librarians, beards, etc. |
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61 | (1) |
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61 | (2) |
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14 Surviving hard times: how libraries can deal with recessions |
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63 | (4) |
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63 | (1) |
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64 | (1) |
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14.3 More management and why not |
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64 | (1) |
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65 | (1) |
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65 | (1) |
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66 | (1) |
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14.7 Recovery, eventually |
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66 | (1) |
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15 What goes down: library experiences of the urban poor |
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67 | (4) |
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15.1 Sleeping in the streets |
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67 | (1) |
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68 | (1) |
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69 | (1) |
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70 | (1) |
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16 Keynoting: an honest overview |
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71 | (4) |
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71 | (1) |
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72 | (1) |
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72 | (1) |
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73 | (1) |
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74 | (1) |
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74 | (1) |
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17 Quote us freely: British librarians speak out about recent cutbacks |
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75 | (6) |
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17.1 Cooking with new technology |
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75 | (1) |
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76 | (1) |
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17.3 The rebellious spirit |
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77 | (1) |
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77 | (1) |
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78 | (1) |
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79 | (1) |
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79 | (2) |
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18 For your eyes only: love and disorder in our domestic libraries |
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81 | (6) |
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18.1 The lure of the sofa |
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81 | (1) |
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82 | (1) |
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82 | (1) |
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18.4 He came in through the bedroom window |
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83 | (1) |
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84 | (3) |
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19 Who's next door? Living with your library's neighbors |
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87 | (6) |
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19.1 Something in the air |
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87 | (1) |
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88 | (1) |
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89 | (1) |
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19.4 Banking on cooperation |
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90 | (1) |
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19.5 The pain of divorce, the pleasures of chai |
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91 | (2) |
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20 Worldwide weeding: when books no longer furnish a room |
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93 | (6) |
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93 | (1) |
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20.2 More fiction than ever |
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94 | (1) |
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20.3 Dinosaurs choose Proust |
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95 | (1) |
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96 | (1) |
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96 | (3) |
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21 What care ye for raiment? Dress codes and styles in our libraries |
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99 | (6) |
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99 | (1) |
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21.2 First the shirts, and then... |
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100 | (1) |
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21.3 Hair off the spectrum |
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100 | (1) |
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21.4 High-altitude footwear |
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101 | (1) |
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102 | (1) |
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102 | (3) |
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22 Circulation counter service in public and academic libraries: dealing face-to-face with patrons |
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105 | (6) |
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105 | (1) |
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106 | (1) |
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107 | (1) |
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22.4 A matter of qualifications |
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107 | (1) |
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108 | (1) |
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22.6 The case of the missing molars, conl. |
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109 | (2) |
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Section C Visiting the Library: People and Programs |
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111 | (58) |
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23 Gold, Frankincense, and Murder: the wise bookseller's guide to corporate gifts |
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113 | (4) |
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24 "It's not just the books!" Wheelchair patrons speak out |
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117 | (4) |
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117 | (1) |
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118 | (1) |
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24.3 Independence on wheels |
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119 | (1) |
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24.4 When to ignore the rules |
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119 | (1) |
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120 | (1) |
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25 What's cooking at your library: a special event |
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121 | (6) |
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121 | (1) |
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25.2 Cook it and they will come |
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121 | (1) |
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122 | (1) |
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122 | (1) |
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25.5 Getting the word out |
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122 | (1) |
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123 | (1) |
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123 | (1) |
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123 | (1) |
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124 | (1) |
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124 | (1) |
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25.11 A savory conclusion |
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125 | (2) |
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26 Abroad in your library: what tourists want, what they get |
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127 | (4) |
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27 Here's looking at you, kid: what special visitors want when they tour your library |
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131 | (4) |
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131 | (1) |
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132 | (1) |
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132 | (1) |
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132 | (1) |
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133 | (1) |
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133 | (1) |
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134 | (1) |
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28 Discover your inner elf: Christmas programs for public libraries |
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135 | (10) |
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135 | (1) |
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136 | (1) |
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137 | (1) |
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28.4 Facilities management |
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137 | (2) |
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29 Boo! Halloween in our libraries |
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139 | (1) |
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139 | (1) |
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140 | (1) |
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141 | (1) |
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29.4 Costumes will be worn |
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142 | (1) |
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142 | (1) |
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143 | (2) |
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30 Confessions of a library Santa |
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145 | (4) |
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31 November memories: librarians and patrons observe Remembrance Day |
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149 | (4) |
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149 | (1) |
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31.2 Photos and their contexts |
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150 | (1) |
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151 | (1) |
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31.4 Year-round circulation |
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151 | (1) |
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31.5 Accommodating veterans |
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152 | (1) |
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152 | (1) |
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32 Gone astray: an exploration of library lost-and-founds |
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153 | (4) |
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32.1 Contents of the drawer |
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153 | (1) |
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32.2 The wandering wallet |
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154 | (1) |
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154 | (1) |
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155 | (1) |
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32.5 For the love of a plastic duck |
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155 | (1) |
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156 | (1) |
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33 Cat care programs in public libraries: providing essential information to owners |
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157 | (6) |
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157 | (1) |
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158 | (1) |
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33.3 The unhappy question |
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159 | (1) |
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160 | (1) |
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160 | (1) |
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161 | (2) |
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34 Serving the solitary: librarians demonstrate "in-reach" |
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163 | (6) |
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163 | (1) |
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164 | (1) |
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164 | (1) |
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165 | (1) |
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34.5 A common service experience |
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166 | (1) |
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166 | (3) |
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169 | (24) |
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35 Seniors: what they want and what they get in Canada's public libraries |
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171 | (4) |
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36 Leisure reading for seniors: sorting out tastes and topics |
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175 | (4) |
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175 | (1) |
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176 | (1) |
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176 | (1) |
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36.4 Romance and children's treasures |
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177 | (1) |
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177 | (2) |
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37 Finance, felines, and figuring It all out: utilitarian reading for seniors |
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179 | (4) |
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37.1 Seniors need books and more |
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179 | (1) |
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180 | (1) |
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37.3 Ending up without fear |
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180 | (1) |
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180 | (1) |
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181 | (1) |
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181 | (1) |
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182 | (1) |
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38 Tis the season: Christmas programs for seniors |
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183 | (4) |
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183 | (1) |
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184 | (1) |
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185 | (1) |
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38.4 Perfect for table or tree |
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185 | (1) |
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186 | (1) |
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39 It's never too late to Tolstoy: adventures of a seniors' reading club |
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187 | (6) |
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188 | (1) |
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188 | (1) |
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189 | (1) |
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190 | (1) |
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190 | (3) |
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Section E Library Technicians |
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193 | (10) |
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40 Training techs: preparing library technicians for an evolving job market |
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195 | (4) |
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41 File under tango: lifelong learning for library technicians |
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199 | (4) |
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199 | (1) |
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200 | (1) |
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200 | (1) |
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41.4 First and last tango in tech services |
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201 | (1) |
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41.5 Reference greens and browns |
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201 | (2) |
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203 | (16) |
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42 Paper crazy no more: records management for library chaos junkies |
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205 | (6) |
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42.1 Step one: getting past denial |
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205 | (1) |
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42.2 Step two: assigning records management responsibilities |
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206 | (1) |
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42.3 Step three: compiling the records inventory |
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206 | (1) |
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42.4 Step four: retention scheduling |
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207 | (1) |
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42.5 Step five: establishing confidentiality levels and organizing document destruction |
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208 | (1) |
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42.6 Step six: preventing data loss |
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208 | (1) |
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42.7 Step seven: developing the library archives |
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209 | (1) |
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42.8 Step eight: sustaining the records management process |
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209 | (1) |
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42.9 Sources: the author's choice |
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210 | (1) |
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43 CIA for beginners: records management training for library technicians |
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211 | (4) |
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44 Records management for office managers: a special librarian's clip `N share |
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215 | (4) |
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44.1 A list of what you have |
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216 | (1) |
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44.2 What you keep, what you shred |
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216 | (1) |
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217 | (1) |
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44.4 Storage here, storage there |
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217 | (1) |
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217 | (2) |
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Section G Rare Books and Other Rubbish |
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219 | (10) |
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45 Gold in the garbage: making the most from the treasure in your trash |
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221 | (4) |
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221 | (1) |
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222 | (1) |
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223 | (2) |
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46 One for the books: lectures on collecting from coast to coast |
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225 | (4) |
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46.1 The bard's Rotarians |
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225 | (1) |
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226 | (1) |
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46.3 High spots, high prices |
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226 | (1) |
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46.4 Mississauga romantic |
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227 | (1) |
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227 | (1) |
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228 | (1) |
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229 | (34) |
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47 Librarian's London: visiting the city of readers |
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231 | (4) |
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48 Under the bridge with Margaret and Charles: browsing in London's South Bank Book Market |
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235 | (4) |
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49 Spirited business: styles of bookselling in Piccadilly |
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239 | (4) |
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49.1 Park your steed outside |
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239 | (1) |
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49.2 Grave matters of privacy |
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240 | (1) |
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49.3 Aboveground marketing and sales |
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240 | (1) |
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241 | (1) |
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49.5 The sound of popping corks |
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241 | (2) |
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50 Here be dragons: continuing education in library history |
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243 | (4) |
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243 | (1) |
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244 | (1) |
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50.3 Calfskin cartography |
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244 | (1) |
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245 | (1) |
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245 | (1) |
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246 | (1) |
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51 Finding Mr. Perfect: WH Smith in Paddington Station |
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247 | (4) |
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247 | (1) |
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248 | (1) |
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248 | (1) |
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249 | (1) |
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249 | (2) |
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52 Visiting Oxford: lifelong memories from one day on the move |
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251 | (6) |
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53 Perfect for your wall or shelf: shopping at London's popular tourist attractions |
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257 | (6) |
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53.1 Office decoration made easy |
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257 | (1) |
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258 | (1) |
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258 | (1) |
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259 | (1) |
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53.5 Making the connection |
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259 | (1) |
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260 | (1) |
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260 | (1) |
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53.8 The grave matter of lunch |
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261 | (2) |
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Section I Corporate concerns |
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263 | (14) |
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54 Confidentiality at risk: how the info-thief threatens your corporate information |
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265 | (4) |
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269 | (4) |
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56 Data on the road: keeping portable IT safe while you travel |
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273 | (4) |
Index |
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277 | |