Foreword |
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xi | |
Preface |
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xiii | |
Editors |
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xvii | |
Contributors |
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xix | |
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SECTION I Background and Overview |
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Chapter 1 Historical Overview of Human Factors and Ergonomics |
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3 | (10) |
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Chapter 2 A Brief History of Computers and the Internet |
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13 | (22) |
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Chapter 3 Human-Computer Interaction |
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35 | (30) |
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SECTION II Human Factors and Ergonomics |
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Chapter 4 Physical Ergonomics and the Web |
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65 | (20) |
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Chapter 5 Cognitive Ergonomics |
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85 | (22) |
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Chapter 6 Human Factor Aspects of Team Cognition |
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107 | (20) |
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SECTION III Interface Design and Presentation of Information |
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Chapter 7 Multimodal User Interfaces: Designing Media for the Auditory and Tactile Channels |
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127 | (26) |
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Chapter 8 Presentation of Information |
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153 | (38) |
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Chapter 9 Developing Adaptive Interfaces for the Web |
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191 | (20) |
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SECTION IV Organization of Information for the Web |
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Chapter 10 Applications of Concept Maps to Web Design and Web Work |
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211 | (20) |
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Chapter 11 Organization and Structure of Information Using Semantic Web Technologies |
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231 | (18) |
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Chapter 12 Organization of Information for Concept Sharing and Web Collaboration |
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249 | (14) |
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Chapter 13 Web-Based Organization Models |
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SECTION V Information Retrieval and Sharing: Search Engines, Portals, and Intranets |
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263 | (96) |
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Chapter 14 Searching and Evaluating Information on the WWW: Cognitive Processes and User Support |
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283 | (20) |
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Chapter 15 Design of Portals |
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303 | (26) |
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Chapter 16 Intranets and Intra-Organizational Communication |
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329 | (30) |
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SECTION VI Accessibility and Universal Access |
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Chapter 17 A Design Code of Practice for Universal Access: Methods and Techniques |
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359 | (12) |
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Chapter 18 Access to Web Content by Those with Disabilities and Others Operating under Constrained Conditions |
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371 | (32) |
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Chapter 19 International Standards for Accessibility in Web Design and the Technical Challenges in Meeting Them |
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403 | (14) |
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SECTION VII Web Usability Engineering |
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Chapter 20 User Research: User-Centered Methods for Designing Web Interfaces |
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417 | (22) |
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Chapter 21 Evaluating Web Usability |
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439 | (22) |
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Chapter 22 The Web UX Design Process---A Case Study |
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461 | (22) |
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SECTION VIII Task Analysis and Performance Modeling |
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Chapter 23 Task Analysis Methods and Tools for Developing Web Applications |
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483 | (26) |
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Chapter 24 An Ecological Perspective to Meaning Processing: The Dynamics of Abductive Systems |
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509 | (18) |
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Chapter 25 Cognitive User Modeling |
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527 | (18) |
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SECTION IX Specific Web Applications |
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Chapter 26 E-Learning 2.0 |
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545 | (18) |
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Chapter 27 Behavioral Research and Data Collection via the Internet |
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563 | (24) |
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Chapter 28 Designing E-Commerce User Interfaces |
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587 | (12) |
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Chapter 29 E-Health in Health Care |
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599 | (26) |
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SECTION X User Behavior and Cultural Influences |
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Chapter 30 Human Factors in Online Consumer Behavior |
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625 | (20) |
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Chapter 31 Analyzing and Modeling User Activity for Web Interactions |
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645 | (18) |
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Chapter 32 Web Security, Privacy, and Usability |
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663 | (14) |
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Chapter 33 Cross-Cultural Web Design |
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677 | (24) |
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SECTION XI Emerging Technologies |
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Chapter 34 Mobile Interface Design for M-Commerce |
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701 | (24) |
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Chapter 35 Human Factors in the Evaluation and Testing of Online Games |
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725 | (14) |
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Chapter 36 What Is in an Avatar? Identity, Behavior, and Integrity in Virtual Worlds for Educational and Business Communications |
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739 | (14) |
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SECTION XII Return on Investment for the Web |
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Chapter 37 Determining the Value of Usability in Web Design |
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753 | (12) |
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Index |
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765 | |