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E-raamat: Handbook of Public Information Systems

Edited by (North Carolina State University, Raleigh, USA), Edited by (University of North Carolina at Chapel Hill, USA)
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Delivering IT projects on time and within budget, while maintaining privacy, security, and accountability, remains one of the major public challenges of our time. In the four short years since the publication of the second edition of the Handbook of Public Information Systems, the field of public information systems has continued to evolve. This evolution has elucidated many issues that public sector managers face as they wrestle with the information age. Completely revised and updated, the third edition addresses all aspects of public IT projects while emphasizing a common theme: Information technology initiatives are neither simple nor routine. These initiatives carry substantial implications for democratic values, policy development, strategic planning, and the mobilization of human capital.

The third edition provides further insight into significant issues such as:











Network governance Cross organizational integration and operability Enterprise architecture design, development, and management The impact of information technology on government service delivery

With articles contributed by experts in the field, the coverage includes 21st century public information systems, modern IT needs, and the development of e-governments. The book examines the growth and use of information technology within and among government agencies and organizations. It examines current policy issues, offers case studies, and demonstrates successful public sector applications. Each section leads to a holistic approach that emphasizes communication, understanding, and participation from top management, technology teams, and end users.

The more we learn about e-government and e-governance issues, the more it becomes apparent that the interrelationships between political environments, organizational environments, and technological capabilities are often difficult to summarize and predict. As the field advances, our understanding of the complexity of the relevant issues increases, and more guidance becomes available to administrators. This book puts you on the path to a better understanding of the issues and successful implementation of IT projects.
Preface xi
Editors xiii
Contributors xv
PART I INTRODUCTION
An Introduction to Public Information Systems
3(4)
Christopher M. Shea
Public Information Technology and E-Government: A Historical Timeline
7(22)
G. David Garson
PART II POLICY ENVIRONMENTS AND ISSUES
Tide of Security Secrecy, Tide of Transparency: The G.W. Bush and Obama Administrations, 2001-2009
29(22)
Jeremy R. T. Lewis
From Electronic FOIA (EFOIA) to E-Government: The Development of Online Official Information Services, 1985-2009
51(16)
Jeremy R. T. Lewis
Citizen Participation and Direct Democracy through Computer Networking: Possibilities and Experience
67(22)
Carmine Scavo
Younhee Kim
Revenge of the Pajama Surfers: The Inevitable Clash of E-Governance and Informational Privacy over Online Court Records
89(14)
Charles N. Davis
Intellectual Property for Public Managers
103(18)
Roland J. Cole
Mary Jane Frisby
When Public Information Systems Become a Crime Scene: An Overview of Forensic Considerations in Incident Response
121(12)
Philip C. Christian
The Development of Electronic Journal Infrastructure
133(16)
Peter M. Webster
Managing IT in Florida: Consequences and Aftermath of the Bush Era
149(22)
David H. Coursey
Jennifer Killingsworth
PART III POLICY RESEARCH
E-Government as a Public Management Reform: The Experience in the United States
171(16)
Gregory Streib
Katherine G. Willoughby
An Assessment of the Value of County Web Sites in New York State
187(24)
Ed Downey
Advancing E-Governance at the Community Level: Creating an Information Chain Reaction with Neighborhood Information Systems
211(22)
Sungsoo Hwang
Mark Curtis Hoffman
PART IV ORGANIZATIONAL ISSUES AND MANAGEMENT APPLICATIONS
The State of Federal Information Technology Management Literature: Is Public Administration Relevant?
233(16)
Stephen H. Holden
Electronic Data Sharing in Public Sector Agencies
249(12)
Irvin B. Vann
Time and Technology: Addressing Changing Demands
261(12)
Douglas Carr
Understanding Large-Scale Project Failure: The Contribution of Organizational Change, Collaboration, and Leadership
273(16)
Marilu Goodyear
Mark R. Nelson
Linda Williams
Strategies for Managing Health Information Technology Projects
289(16)
Michael Stonis
Management Applications of Statistical Analysis Software
305(14)
T. R. Carr
Public Safety Information Systems at Work: A Case Study of the Capital Wireless Integrated Network
319(22)
Shaoming Cheng
Marc A. Thibault
Roger R. Stough
PART V ORGANIZATIONAL RESEARCH
Implementing Virtual Collaboration at the Environmental Protection Agency
341(12)
Julianne Mahler
Priscilla M. Regan
E-Government Competencies: Looking beyond Technology
353(18)
Tino Schuppan
Electronic Governance: Virtual Locals and Cosmopolitans and the Social Production of Segregated Academic Community
371(16)
Lynn M. Mulkey
William L. Dougan
PART VI PERFORMANCE REPORTING
Transparency and Analysis in Pubic Budgeting
387(26)
Carl Grafton
Anne Permaloff
Performance Reporting Requirements for Information Technology and E-Government Initiatives
413(1)
Patrick R. Mullen
Information Technology and Public Performance Management: Examining Municipal E-Reporting
413(30)
Alicia Schatteman
The Challenges of Integrating Disparate Performance Data on a Governmental Web Site
443(12)
Thomas J. Greitens
Lee Roberson
Information Systems, Accountability, and Performance in the Public Sector: A Cross-Country Comparison
455(28)
Rebecca L. Orelli
Emanuele Padovani
Eric Scorsone
PART VII CONCLUSION
Advancing Public Information Systems Research: Clarifying Concepts and Testing Models
483(6)
Christopher M. Shea
Index 489
Judith Graham, Alison Kelly, Christopher M Shea, G. David Garson