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E-raamat: Handbook of Research on Tacit Knowledge Management for Organizational Success

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"This book presents the importance of discussing the tacit knowledge management into the business field while presenting the overall objectives and motivations and giving an overview on each. This book also analyzes the recent developments of analysis methods of the tacit knowledge while integrating it into the frame of main concepts as the knowledge process, BA concept"--

Researchers integrate theoretical fundamentals and methods of managing tacit knowledge in such areas of business as marketing, management, human resources, design, thinking, and design research theory. Their topics include explicating tacit knowledge: exploring an uncharted path for a questionable trip, institutionalizing informal learning behaviors for effective tacit knowledge management, total quality management and knowledge management: an integrated approach towards tacit knowledge management, sharing managerial tacit knowledge: a case study of managers working in Malaysia's local government, and managing tacit knowledge and the empowerment of patients and stakeholders in the health care sector. Annotation ©2017 Ringgold, Inc., Portland, OR (protoview.com)
Preface xviii
Acknowledgment xxiii
Section 1 A Word From the Editors
1(53)
Chapter 1 The Tacit Knowledge Through the Customer Experience: Conceptualization, Externalization Methods, and Use Application to Tunisian Thalassotherapy Centers
1(29)
Dhouha Jaziri-Bouagina
Chapter 2 Expliciting Tacit Knowledge: Exploring an Uncharted Path for a Questionable Trip
30(24)
George Leal Jamil
Angela Do Carmo Carvalho Jamil
Section 2 Theoretical Studies
Chapter 3 Knowledge Management Cycle
54(22)
Badar Alam Iqbal
Chapter 4 Organizational Social Context: The Foundation of Tacit Knowledge Management
76(51)
Albert J. Simard
Chapter 5 The Marketing of Information and Knowledge Management
127(30)
Jose Pocas Rascao
Section 3 Tacit Knowledge Management Methods
Chapter 6 Institutionalization of Informal Learning Behaviors for Effective Tacit Knowledge Management
157(19)
Jieun You
Chapter 7 Personal Interaction Drives Innovation: Instrumental Guanxi-Based Knowledge Cafe Approach
176(25)
Muhammad Waseem Bari
Meng Fanchen
Chapter 8 The Tacit Knowledge and the Knowledge Management Processes: Developing a Relationship-Based Knowledge Matrix Using Simulation to Improve Performance
201(35)
Florea Nicoleta Valentino
Chapter 9 TQM and Knowledge Management: An Integrated Approach Towards Tacit Knowledge Management
236(28)
Luis Mendes
Chapter 10 Can Tacit Knowledge be Shared on Cloud? An Opportunity for Viability From PBL
264(33)
Sara Fazzin
Chapter 11 Tacit Knowledge in Maker Spaces and Fab Labs: From Do It Yourself (DIY) to Do It With Others (DIWO)
297(21)
Sergio Maravilhas
Joberto S. B. Martins
Section 4 Applied Case Studies
Chapter 12 Tacit Knowledge as a Driver for Competitiveness
318(17)
Maria Jose Sousa
Chapter 13 Sharing Managerial Tacit Knowledge: A Case Study of Managers Working in Malaysia's Local Government
335(29)
Halimah Abdul Manaf
William S. Harvey
Chapter 14 The Role of Human Resources (HR) in Tacit Knowledge Sharing
364(23)
Kimiz Dalkir
Chapter 15 Relationship Between the Motivational Language of School Administrators and Tacit Knowledge Sharing of Teachers
387(31)
Serdar Yener
Aykut Arslan
Chapter 16 Understanding Tacit Knowledge in Decision Making
418(18)
Terry Mortier
David Anderson
Chapter 17 Management of Tacit Knowledge and the Issue of Empowerment of Patients and Stakeholders in the Health Care Sector
436(25)
Marc Jacquinet
Henrique Curado
Angela Lacerda Nobre
Maria Jose Sousa
Marco Arraya
Rui Pimenta
Antonio Eduardo Martins
Compilation of References 461(72)
About the Contributors 533(6)
Index 539
George Leal Jamil, Informações em Rede Consultoria e Treinamento Ltda, Portugal.

Dhouha Jaziri-Bouagina, FSEG-Sousse, University of Sousse, Tunisia.