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E-raamat: How People Learn: A New Model of Learning and Cognition to Improve Performance and Education

  • Formaat: 312 pages
  • Ilmumisaeg: 03-Jan-2023
  • Kirjastus: Kogan Page Ltd
  • Keel: eng
  • ISBN-13: 9781398607200
  • Formaat - PDF+DRM
  • Hind: 37,04 €*
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  • Formaat: 312 pages
  • Ilmumisaeg: 03-Jan-2023
  • Kirjastus: Kogan Page Ltd
  • Keel: eng
  • ISBN-13: 9781398607200

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Design training and educational programmes to improve learning, engagement and skills development for office based and remote workers.

How can I design training so that it makes a real difference to employees' skills and development? This book gives L&D professionals everything they need to build effective learning experiences.

How People Learn
provides L&D professionals a new way of thinking about learning by exploring what happens when we learn. It shows how to apply insights from neuroscience, human behaviour and artificial intelligence (AI) to learning design including tips on how to interest, excite and engage staff in training. Using the author's '5Di model', this book demonstrates how to define, design and deploy training into existing workflows so it works both for and with employees. It also explores how simulations can be used to replicate a real-world challenge as closely as possible.

The second edition features new material on learning in a hybrid world, and how to manage skills development and performance now that work, workplaces and workers have changed. It includes more practical guidance on building programmes with user-centred design and covers developments in the connection between learning and cognition, alongside case studies and examples from companies such as BP and the BBC.

Arvustused

"Nick's book starts in the right place: he sees the world through the lens of a psychologist rather than a pusher of e-learning (from the previous edition)." * Roger Schank, John Evans Professor Emeritus, Northwestern University, CEO, Socratic Arts * "How People Learn will show you how to adopt new ways of thinking about learning that will help you design resources and experiences to support real learning. This is an important book for anyone who teaches others (from the previous edition)." * Colin Steed, co-founder and former chief executive, Learning & Performance Institute * "Nick does a tremendous job, starting off with how we learn, and then, deriving from it, best ways to design education and training - a formula for success. The book is fascinating and a must-read for anyone who wants to be knowledgeable in this area (from the previous edition)." * Dr Itiel Dror, Cognitive Neuroscience Researcher, University College London *

About this book x
Preface xi
1 Cognition
1(17)
The storytelling ape
4(2)
`System 2': imagination
6(3)
The affective context model
9(8)
Endnotes
17(1)
2 Learning
18(34)
Where did we go wrong?
22(4)
Remembering versus memorization
26(5)
So how does the affective context model explain this?
31(3)
Putting this into practice
34(5)
What are you concerned about?
39(3)
The rationalizing animal
42(2)
What makes the affective context model the best theory?
44(2)
Gamification and why people cheat
46(4)
Endnotes
50(2)
3 Education
52(33)
How did education get in such a muddle?
56(8)
Education from a commercial standpoint
64(2)
How should education work?
66(9)
From educational institutions to learning organizations
75(4)
Individual differences and the role of badges
79(5)
Endnotes
84(1)
4 Language and learning
85(16)
So... where's my robot?
86(2)
So how do human beings use words, and why is this important?
88(4)
The role of words in learning
92(8)
Endnotes
100(1)
5 Learning design
101(38)
`Push' approaches to learning
106(19)
`Pull' approaches to learning (elimination)
125(12)
Endnotes
137(2)
6 Learning elimination (performance consulting)
139(13)
Performance consulting
143(3)
The dangers of focusing on tasks alone
146(5)
Endnotes
151(1)
7 Defining experiences
152(28)
Individual differences
153(2)
Applications of the affective context model
155(3)
Memes or femes? From big experiences to small nudges
158(4)
Learning design as designed experience
162(11)
The process of experience design
173(6)
Endnotes
179(1)
8 Human-centred learning design
180(34)
The 5Di learning design model
181(23)
Experience design
204(2)
How do you evaluate learning?
206(2)
Four approaches to learning evaluation
208(5)
Endnotes
213(1)
9 Bringing about change
214(26)
A learning design maturity model
216(6)
Performance support versus experience design
222(1)
Beyond maturity: the path to automation
223(4)
How Covid changed learning and education
227(4)
Learning beyond PowerPoint
231(8)
Endnotes
239(1)
10 Ethics and AI in learning
240(14)
Ethical progressions
241(3)
AI and learning
244(3)
Future applications of technology to learning
247(5)
Endnotes
252(2)
11 How to change someone's mind
254(22)
Conformity
254(1)
Emotion at heart
255(4)
The world as sentiment
259(4)
Anchoring
263(1)
The halo effect
264(2)
Changing your mind
266(2)
The substitution effect
268(2)
Cognitive dissonance
270(1)
Behaviourism requires affective states
271(2)
Episodic versus semantic memory
273(2)
Endnotes
275(1)
12 The future
276(12)
What Plato and Socrates can teach us
277(3)
What does technology take from us?
280(1)
Performance guidance systems
281(2)
A little time travel
283(3)
In closing
286(1)
Endnotes
287(1)
Index 288
Nick Shackleton-Jones is HR Director, Talent & Learning at Deloitte, UK. His work focuses on building a better experience for employees and improving organizational performance. He was previously the Director of Learning and Performance Innovation at PA Consulting Group and Director of Learning Innovation and Technology at BP. He has also held senior roles in L&D at Siemens Communications and the BBC. Based in Reading, UK.