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E-raamat: Human Resource Management in Today's Academic Library: Meeting Challenges and Creating Opportunities

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Provides a comprehensive look at issues that shape the nature of Human Resources in academic libraries.

This book provides a comprehensive look at issues that shape the nature of Human Resources in academic libraries. Libraries in varying academic environments have undergone tremendous change during the last two decades of the 20th century as they have sought redefinition as learning organizations. As organizations they have experienced significant changes in the role and definition of professionalism, along with challenges from such shifting workplace demographics as age and ethnicity and technological issues, which have also had direct impact on the recruitment and retention of staff. Much of the attention of human resources administrators in academic libraries has focused on an array of issues that mirrors concerns across campuses: affirmative action and diversity, the rights of employees with disabilities under the Americans with Disabilities Act, the impact of the Family Medical Leave Act and other directives on employee benefits, salary equity, and a desire among employees for flexible work schedules.

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Provides a comprehensive look at issues that shape the nature of Human Resources in academic libraries.
Acknowledgments ix
Introduction xi
College and University Context for Library Human Resource Management
1(8)
William C. Welburn
Different Characteristics, Different Environments, Different Cultures
2(3)
Implications for Academic Libraries
5(1)
Conclusion
6(1)
Notes
6(1)
References
7(2)
Creating and Sustaining a Diverse Workplace
9(10)
Janice Simmons-Welburn
What Is Diversity?
10(1)
Is Affirmative Action Diversity?
11(1)
Workforce 2000
12(1)
Different Voices, Shared Minds
13(1)
Next Steps for Library Human Resource Administrators
14(2)
Notes
16(1)
References
16(3)
New Hires in Research Libraries: Demographic Trends and Hiring Priorities
19(8)
Stanley J. Wilder
New Hires
19(1)
Number
20(1)
Hiring Priorities for New Hires
20(1)
Library Degree
21(1)
Minorities
21(1)
New Professionals
22(1)
Movement Between Libraries
23(1)
Hiring Priorities for New Professionals
24(1)
Two Futures
24(2)
Notes
26(1)
References
26(1)
Recruitment and Selection in Academic Libraries
27(10)
Laine Stambaugh
The Current Library Recruitment Crisis
27(1)
Systematic Recruitment Efforts in Academic Libraries
28(2)
The New Career Contract
30(1)
Selection: A New Look at Screening for Tomorrow's Academic Librarians
31(2)
The Role of the Interview: The Most Critical Element
33(1)
Conclusion
34(1)
Notes
35(1)
References
35(2)
Current Issues in Staff Development
37(10)
Luisa R. Paster
Keeping Current with Continuous Changes in Information Technology and with Information Itself
38(1)
Strengthening of Customer Service Orientation
38(1)
Development of a Teamwork Orientation
39(1)
Coordination of Technical Training and Finding the Expertise to Provide It to Staff
40(1)
Support for New and Experienced Supervisors
41(1)
Support for the Increased Teaching Role of Academic Librarians
41(1)
Staff Development for Retention and Morale
42(1)
Providing Individualized Opportunities by Integrating Learning into the Culture of the Organization
43(1)
Conclusion and Additional Resources
44(1)
References
45(2)
Assisting Employees
47(10)
Julie Brewer
Employee Assistance Programs (EAPs)
48(1)
Managing Crises
49(1)
Performance Management
50(2)
Confidentiality
52(1)
Staff Awareness
53(1)
Work/Life Programs
54(1)
Conclusion
55(1)
References
55(2)
Managing Work Performance and Career Development
57(14)
Beth McNeil
Performance Management
58(1)
Orientation and Training
59(1)
Performance: Evaluation, Assessment, or Appraisal?
60(3)
Career Development
63(3)
Motivation and Performance
66(1)
Rewarding Performance
67(1)
Conclusion
68(1)
References
68(3)
Recent Labor Relations Activity and Academic Libraries
71(12)
Lila Fredenburg
Students in Support of Other Workers
72(1)
Students Organizing Themselves
72(1)
Origins of the Student--Labor Alliance
73(2)
Lasting Effects
75(1)
Future Student Activity in University Labor Matters
76(1)
Unionization in Academic Libraries
77(1)
Measures for Library Administrators
77(1)
References
78(5)
Compensation Management in the Academic Library
83(16)
Teri R. Switzer
Compensation Overview
83(1)
Compensation Trends
84(3)
Strategies for Higher Salaries
87(2)
Benefits Overview
89(6)
Conclusion
95(1)
References
96(3)
Academic Library Leadership: Meeting the Reality of the Twenty-First Century
99(18)
Sheila D. Creth
Leadership: Myths and Reality
99(5)
Changing Expectations for Leadership
104(1)
Leadership Capacity in the Organization
105(5)
Organizing for Effective Leadership
110(5)
References
115(2)
Changing Roles of Academic Librarians
117(8)
Janice Simmons-Welburn
Background
117(2)
Academic Librarians and the Sociology of Professions
119(1)
Patterns in Changing Responsibilities
120(1)
Implications for Human Resources
121(1)
References
122(3)
Educating Leaders
125(16)
Mark Winston
Introduction
125(1)
Human Resources in Academic Libraries
126(1)
Analytical Skills and Decision Making
127(2)
Ethics
129(1)
Diversity and Organizational Success
130(3)
Graduate Education
133(2)
Further Preparation in HR Management
135(1)
Conclusion
136(1)
References
137(4)
Ethics and Human Resource Management in Academic Libraries
141(8)
William C. Welburn
Durkheim's Dilemma
142(2)
Some Examples
144(2)
Conclusion
146(1)
Notes
147(1)
References
147(2)
Conversations with Our Leaders
149(16)
Conclusion
164(1)
Selected Readings 165(6)
Index 171(8)
About the Editors and Contributors 179
JANICE SIMMONS-WELBURN is Director for Central Public Services and Facilities at the University of Iowa Libraries. She has 24 years of experience in librarianship including extensive background in academic libraries. She has developed a comprehensive staff technnology education training series, expanded the libraries staff development program to include offerings for all levels of staff, and conducted a needs assessment to ascertain current and future developmental and training needs of the staff. She has taught numerous in-house workshops including management training, customer service training, and Internet skills. She has a vast array of experience in the area of delivery of information services and end user training. She is an active member of ALA, having served as a comittee member with RASD, LAMA, ACRL. She has also presented papers and published articles on the topic of Reference Services, Diversity, and Human Resources.

BETH MCNEIL is Assistant Dean of Libraries at the University of Nebraska, Lincoln. She has 15 years of experience in academic librarianship, in both public and technical services. As Assistant Dean, she has direct responsibility for the overall management of technical services operations, coordinates the staff development program, coordinates library-wide statistics efforts, and manages library-wide special projects. While at UNL, she has led the effort to develop and implement core competencies for library staff and faculty, and develop an incentive program for library staff. McNeil has taught Library Administration for graduate students in the University of Nebraska's media specialist program. She is an active member of the American Library Association, having served on comittees within LAMA and ACRL.