Introduction |
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xxi | |
Assessment Test |
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xliii | |
Part I Computing Fundamentals |
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1 | (160) |
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Chapter 1 Understanding Operating Systems |
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3 | (52) |
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Operating Systems and Their Roles When Using Computers and Devices |
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5 | (12) |
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5 | (1) |
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6 | (1) |
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What Is an Operating System? |
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6 | (1) |
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How Do They All Work Together? |
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7 | (2) |
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Accessing and Locking the Operating System |
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9 | (3) |
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Software and System Updates |
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12 | (5) |
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Working with Files, Folders, and Libraries |
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17 | (15) |
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Accessing Your Files and Folders |
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18 | (4) |
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22 | (2) |
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Managing Your Files and Folders |
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24 | (8) |
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Customizing Your Computer |
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32 | (19) |
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32 | (13) |
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Understanding User Accounts |
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45 | (6) |
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51 | (1) |
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52 | (1) |
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52 | (1) |
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53 | (2) |
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Chapter 2 Understanding Hardware |
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55 | (22) |
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The Internal Hardware Components of a Computer |
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57 | (2) |
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Peripheral Devices That Can Be Connected to a Computer |
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59 | (3) |
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The Most Common Types of Computers and Devices |
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62 | (3) |
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How Information Is Transmitted inside a Computer |
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65 | (1) |
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How to Evaluate the Performance of a Computer or Device |
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66 | (5) |
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71 | (1) |
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72 | (1) |
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72 | (2) |
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74 | (3) |
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Chapter 3 Understanding Software |
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77 | (38) |
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The Dependencies between Hardware and Software |
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79 | (2) |
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Installing, Removing, or Reinstalling Software |
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81 | (10) |
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Software Licensing and Its Implications |
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91 | (5) |
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The Most Common Types of Office Applications |
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96 | (2) |
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Using Templates to Get Started with an Application |
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98 | (3) |
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Personal Entertainment Applications |
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101 | (1) |
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Compressing Files to Save Space |
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101 | (2) |
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Optimizing Your Computer's Hard Disk Performance |
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103 | (5) |
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Protecting Yourself from Malware |
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108 | (1) |
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109 | (1) |
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110 | (1) |
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111 | (1) |
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112 | (3) |
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Chapter 4 Troubleshooting Problems with Your Computer |
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115 | (46) |
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Dealing with Problems Caused by Software |
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117 | (15) |
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Dealing with Incompatibilities between the Operating System Version and Your Applications |
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118 | (3) |
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Dealing with Unresponsive Applications |
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121 | (3) |
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Dealing with Applications That Consume Too Many Resources |
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124 | (2) |
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Dealing with Malware Infections |
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126 | (3) |
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Using Safe Mode to Fix Problems with Windows |
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129 | (2) |
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131 | (1) |
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Dealing with Problems Caused by Hardware |
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132 | (8) |
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Dealing with Problems Caused by Cables and Connectors |
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132 | (1) |
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Upgrading the Firmware for Your Computer's Components and Peripherals |
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133 | (2) |
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Dealing with Drivers for Your Computer's Hardware |
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135 | (5) |
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Creating Your Own Backup System |
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140 | (16) |
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Backing Up Your Data with Backup and Restore |
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140 | (5) |
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Restoring Your Data with Backup and Restore |
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145 | (5) |
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Backing Up Your Data to the Cloud with OneDrive |
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150 | (6) |
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156 | (1) |
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156 | (1) |
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157 | (1) |
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158 | (3) |
Part II Key Applications |
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161 | (244) |
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Chapter 5 Exploring Common Application Features in Microsoft Office |
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163 | (74) |
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Creating New Empty Documents with Microsoft Office |
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166 | (14) |
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Starting and Closing Microsoft Office Applications |
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167 | (1) |
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Opening and Closing Microsoft Office Files |
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168 | (1) |
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Creating New Empty Files with Microsoft Office |
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169 | (2) |
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Saving Your Microsoft Office Files |
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171 | (4) |
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Working with Several Windows at the Same Time |
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175 | (5) |
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The Basics of Using Microsoft Office Applications |
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180 | (37) |
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Keyboard Shortcuts for Using the Ribbon Productively |
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180 | (4) |
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Selecting, Copying, and Moving Data When Using Microsoft Office Applications |
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184 | (9) |
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Dragging and Dropping Data When Using Microsoft Office Applications |
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193 | (1) |
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Finding and Replacing Data in Your Microsoft Office Documents |
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194 | (3) |
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Checking the Spelling of Your Microsoft Office Documents |
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197 | (3) |
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Undoing Your Changes and Mistakes When Working with Microsoft Office Documents |
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200 | (1) |
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Hiding Your Data from Tables and Charts |
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201 | (2) |
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Selecting Non-adjacent Cells in Microsoft Excel Tables |
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203 | (2) |
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Sorting Data When Working with Microsoft Excel Files |
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205 | (2) |
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Adjusting the Way You View Microsoft Office Files |
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207 | (4) |
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Adjusting the Size and the Orientation of Your Microsoft Office Files |
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211 | (2) |
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Printing Your Documents from Microsoft Office |
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213 | (1) |
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Where to Get Help with Using Microsoft Office |
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214 | (3) |
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The Basics of Formatting Your Microsoft Office Files |
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217 | (7) |
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Formatting the Text in Your Documents |
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217 | (3) |
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Using Styles to Format Your Documents |
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220 | (4) |
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Working with Multimedia Files in Microsoft Office |
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224 | (7) |
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Adding Multimedia Files to Your Presentations |
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224 | (4) |
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Adjusting the Pictures Used in Your Presentations |
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228 | (3) |
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231 | (1) |
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232 | (1) |
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233 | (1) |
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234 | (3) |
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Chapter 6 Using Microsoft Word |
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237 | (40) |
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Configuring the Layout of Your Documents |
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238 | (20) |
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Adjusting Line and Paragraph Spacing in Your Documents |
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238 | (3) |
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Aligning the Text in Your Documents |
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241 | (4) |
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Organizing Your Documents into Columns |
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245 | (1) |
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Setting the Margins of Your Documents |
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246 | (3) |
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Displaying the Ruler When Editing Documents |
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249 | (1) |
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Indenting the Text in Your Documents |
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250 | (4) |
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Using Tabs to Control Where the Text Is Placed in Your Documents |
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254 | (4) |
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Organizing the Data in Your Documents |
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258 | (15) |
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Creating Bulleted and Numbered Lists |
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259 | (1) |
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Sorting Single-Level Lists |
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260 | (2) |
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262 | (3) |
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Adding or Removing Rows and Columns in Your Tables |
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265 | (1) |
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Merging and Splitting Cells in Your Tables |
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266 | (3) |
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Adding Page Numbers to Your Documents |
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269 | (4) |
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273 | (1) |
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273 | (1) |
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273 | (1) |
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274 | (3) |
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Chapter 7 Using Microsoft Excel |
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277 | (48) |
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Navigating among Worksheets, Workbooks, and Cells |
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278 | (6) |
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Navigating between Worksheets |
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279 | (1) |
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280 | (4) |
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Changing the Alignment and the Positioning of Cells |
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284 | (3) |
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Changing the Size of Cells |
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287 | (3) |
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Formatting How Cells Are Displayed |
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290 | (2) |
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Adding and Removing Rows and Columns |
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292 | (3) |
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Merging or Unmerging Cells |
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295 | (2) |
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Using Number Formats in Microsoft Excel Workbooks |
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297 | (2) |
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Sorting and Filtering Data |
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299 | (5) |
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300 | (2) |
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302 | (2) |
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Using Common Formulas and Functions |
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304 | (9) |
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Using Mathematical Operators |
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305 | (2) |
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Using Relative and Absolute References |
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307 | (3) |
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310 | (3) |
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313 | (8) |
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315 | (2) |
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317 | (2) |
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319 | (2) |
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321 | (1) |
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321 | (1) |
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322 | (1) |
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323 | (2) |
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Chapter 8 Using Microsoft PowerPoint |
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325 | (36) |
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Adding and Removing Slides When Creating Presentations |
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327 | (3) |
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Changing the Order of Your Slides |
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330 | (1) |
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Changing the Design and the Background of Your Presentations |
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331 | (3) |
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Adding and Formatting the Text in Your Presentations |
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334 | (3) |
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Changing the Layout of Your Slides |
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337 | (2) |
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Adding Shapes and Pictures to Your Slides |
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339 | (3) |
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Adding Tables to Your Presentations |
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342 | (3) |
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Formatting the Tables in Your Presentations |
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345 | (3) |
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Adding Charts to Your Presentations |
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348 | (2) |
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Adding Video and Other Multimedia Files to Your Presentations |
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350 | (2) |
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Adding Animations to Your Presentation |
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352 | (3) |
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Setting Transitions between Slides and Viewing Your Presentations |
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355 | (2) |
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357 | (1) |
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358 | (1) |
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358 | (1) |
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359 | (2) |
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Chapter 9 Using Microsoft Access |
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361 | (22) |
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Adding, Modifying, and Removing Data in a Microsoft Access Database |
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362 | (5) |
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Using Search in a Microsoft Access Database |
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367 | (3) |
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Using Stored Queries in a Microsoft Access Database |
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370 | (2) |
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Running Predefined Reports in a Microsoft Access Database |
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372 | (1) |
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Creating Simple Reports in a Microsoft Access Database |
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373 | (6) |
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379 | (1) |
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380 | (1) |
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380 | (1) |
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381 | (2) |
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Chapter 10 Collaborating with Others When Working in Microsoft Office |
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383 | (22) |
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Adding Comments to Your Microsoft Office Files |
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384 | (3) |
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Reviewing the Comments That Were Added to a Document |
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387 | (1) |
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Tracking Changes in a Microsoft Word Document |
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388 | (2) |
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Reviewing Changes in a Microsoft Word Document |
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390 | (3) |
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Sharing Your Work Files Using Email |
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393 | (3) |
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Storing Documents Using Network Attached Storage Solutions |
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396 | (2) |
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Storing Documents Using Cloud Storage Solutions |
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398 | (2) |
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400 | (1) |
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400 | (1) |
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401 | (1) |
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402 | (3) |
Part III Living Online |
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405 | (150) |
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Chapter 11 Using the Internet |
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407 | (34) |
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Understanding the Terminology about the Internet and the WWW |
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408 | (2) |
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Understanding the World Wide Web |
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410 | (2) |
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410 | (1) |
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411 | (1) |
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411 | (1) |
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Browsing the Web with a Web Browser |
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412 | (5) |
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Using Multiple Tabs While Browsing the Web |
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417 | (2) |
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Downloading and Uploading Files on the Web |
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419 | (1) |
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Setting a Homepage in Your Web Browser |
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420 | (3) |
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Using and Clearing Your Browsing History |
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423 | (5) |
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Using Favorites or Bookmarks in Your Web Browser |
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428 | (5) |
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Searching for Text in a Web Page from Your Web Browser |
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433 | (2) |
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Using Plug-ins, Add-ons, and Extensions in Your Web Browser |
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435 | (1) |
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436 | (1) |
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436 | (1) |
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437 | (1) |
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438 | (3) |
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Chapter 12 Understanding Networking and Its Most Important Concepts |
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441 | (38) |
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Understanding Networks: LAN vs. WAN |
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442 | (3) |
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Understanding Network Addressing |
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445 | (4) |
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445 | (1) |
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446 | (2) |
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Private IPv4 Address Ranges |
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448 | (1) |
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Using and Securing Wireless Networks |
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449 | (3) |
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Changing How You Authenticate to Wireless Access Points |
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450 | (1) |
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Setting the Encryption for Your Wireless Network |
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451 | (1) |
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Security Networks with Firewalls and Gateways |
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452 | (3) |
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453 | (2) |
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Understanding the Gateway Concept |
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455 | (1) |
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Measuring the Speed of Your Internet Connection |
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455 | (4) |
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Factors Limiting the Speed of Your Internet Connection |
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457 | (1) |
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Wireless Networking Standards and Speeds |
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458 | (1) |
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Understanding the Different Types of Internet Connections |
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459 | (3) |
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460 | (1) |
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Broadband Internet Access |
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461 | (1) |
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462 | (2) |
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Principles for Troubleshooting Networking Problems |
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464 | (1) |
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Troubleshooting Network Problems with the Help of Windows Troubleshooting Tools |
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465 | (6) |
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Troubleshooting Network Problems from the Command Prompt |
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471 | (4) |
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471 | (2) |
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473 | (1) |
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473 | (2) |
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475 | (1) |
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475 | (1) |
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476 | (1) |
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477 | (2) |
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Chapter 13 Communicating Online with Others |
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479 | (30) |
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Creating and Securing Email Accounts |
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480 | (2) |
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482 | (6) |
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Attaching Files to Email Massages |
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484 | (1) |
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485 | (3) |
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Replying to and Forwarding Email Messages |
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488 | (2) |
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Automating Your Email Account |
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490 | (1) |
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Organizing and Archiving Your Inbox |
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491 | (2) |
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Communicating through Text Messages |
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493 | (3) |
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Communicating through Multimedia |
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496 | (2) |
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Using Social Media and Social Networks |
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498 | (4) |
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498 | (4) |
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502 | (1) |
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Increasing the Privacy of Your Social Networking Activity |
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502 | (3) |
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505 | (1) |
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505 | (1) |
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506 | (1) |
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507 | (2) |
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Chapter 14 Being a Responsible Digital Citizen |
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509 | (14) |
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Personal vs. Professional Communication |
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510 | (2) |
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Verbal vs. Written Communication |
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512 | (1) |
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Inappropriate Ways of Communicating Online |
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512 | (2) |
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Censorship and Filters in the Digital World |
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514 | (2) |
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Intellectual Property, Copyright, Licensing, and Piracy |
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516 | (3) |
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517 | (1) |
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Creative Commons: A Less Restrictive Form of Licensing |
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518 | (1) |
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519 | (1) |
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519 | (1) |
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520 | (1) |
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521 | (2) |
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Chapter 15 Maintaining Your Health and Safety While Using Computers |
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523 | (14) |
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Protecting Your Identity and Your Data |
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524 | (2) |
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Removing Data from Your Computer |
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526 | (4) |
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Keeping Your Computer Safe from Threats and Malware |
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530 | (1) |
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The Ergonomics of Using the Computer in a Healthy Way |
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531 | (2) |
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Common Problems That Are Generated by Incorrect Computer Use and Posture |
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533 | (1) |
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534 | (1) |
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534 | (1) |
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534 | (1) |
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535 | (2) |
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Chapter 16 Searching the World Wide Web |
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537 | (18) |
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Using Search Engines to Find Information Online |
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538 | (4) |
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Performing Advanced Searches Using Symbols and Search Operators |
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542 | (1) |
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Searching for Files Online |
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543 | (3) |
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Dealing with Online Advertisements |
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546 | (1) |
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Finding Valuable Information on Internet Forums and Knowledge Bases |
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547 | (2) |
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Evaluating the Information That You Find on the Web |
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549 | (1) |
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550 | (1) |
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550 | (1) |
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551 | (1) |
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552 | (3) |
Appendixes |
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555 | (20) |
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Appendix A Answers to Review Questions |
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557 | (14) |
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Chapter 1: Understanding Operating Systems |
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558 | (1) |
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Chapter 2: Understanding Hardware |
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559 | (1) |
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Chapter 3: Understanding Software |
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559 | (1) |
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Chapter 4: Troubleshooting Problems with Your Computer |
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560 | (1) |
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Chapter 5: Exploring Common Application Features in Microsoft Office |
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561 | (1) |
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Chapter 6: Using Microsoft Word |
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562 | (1) |
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Chapter 7: Using Microsoft Excel |
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562 | (1) |
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Chapter 8: Using Microsoft PowerPoint |
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563 | (1) |
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Chapter 9: Using Microsoft Access |
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564 | (1) |
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Chapter 10: Collaborating with Others When Working in Microsoft Office |
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564 | (1) |
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Chapter 11: Using the Internet |
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565 | (1) |
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Chapter 12: Understanding Networking and Its Most Important Concepts |
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566 | (1) |
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Chapter 13: Communicating Online with Others |
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567 | (1) |
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Chapter 14: Being a Responsible Digital Citizen |
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568 | (1) |
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Chapter 15: Maintaining Your Health and Safety While Using Computers |
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569 | (1) |
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Chapter 16: Searching the World Wide Web |
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570 | (1) |
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Appendix B Using the Practice Files |
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571 | (4) |
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IC3—Module 1: Computing Fundamentals |
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572 | (1) |
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IC3—Module 2: Key Applications |
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573 | (1) |
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IC3—Module 3: Living Online |
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574 | (1) |
Index |
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575 | |