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E-raamat: Information Technology Project Management: Providing Measurable Organizational Value

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  • Formaat: EPUB+DRM
  • Ilmumisaeg: 06-Aug-2015
  • Kirjastus: John Wiley & Sons Inc
  • Keel: eng
  • ISBN-13: 9781119128441
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Information Technology Project Management: Providing Measurable Organizational ValueSuurem pilt
  • Formaat: EPUB+DRM
  • Ilmumisaeg: 06-Aug-2015
  • Kirjastus: John Wiley & Sons Inc
  • Keel: eng
  • ISBN-13: 9781119128441
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"The new edition of Marchewa's Information Technology Project Management focuses on more simplified chapters, practical examples and the addition of small case studies to every chapter. The text contains the same level of depth and brevity that's simply written and easy to understand as previous issues. Marchewka continues to focus on how to create measurable organizational value (MOV) to create a solid foundation for making decisions throughout the project's lifecycle as well as for integrating project management and IT concepts, tools, and techniques"--

The 5th Edition of Jack Marchewka's Information Technology Project Management focuses on how to create measurable organizational value (MOV) through IT projects. The author uses the concept of MOV, combined with his own research, to create a solid foundation for making decisions throughout the project's lifecycle.

The book's integration of project management and IT concepts provides students with the tools and techniques they need to develop in this field.

Preface xiii
About The Author xviii
Chapter 1 The Nature of Information Technology Projects
1(23)
Introduction
1(1)
What Is a Project?
2(2)
Project Attributes
2(2)
What Is Project Management?
4(3)
Projects, Programs, and Portfolios
4(1)
Project Management and Information Technology
5(2)
The State of IT Project Management
7(5)
Why Many Projects Fail
8(2)
Improving the Likelihood of Success
10(2)
The Purpose of this Book
12(1)
Chapter Summary
12(1)
Review Questions
13(1)
Husky Air---Pilot Angels
14(1)
Husky Air Assignment
15(1)
The Martial Arts Academy---School Management System
16(3)
Quick Thinking---Involving the User
19(1)
Quick Thinking---FAA Nextgen Air-Traffic Control Project
20(1)
Case Studies
20(3)
Bibliography
23(1)
Chapter 2 Project Methodologies and Processes
24(35)
Introduction
24(1)
The Project Life Cycle
25(2)
The Project Management Body of Knowledge (PMBOK®)
27(1)
Project Management Knowledge Areas
27(1)
Project Processes
28(3)
Project Management Process Groups
29(2)
PRINCE2®
31(3)
PRINCE2® Processes
31(1)
PRINCE2® Themes
32(1)
PRINCE2® Principles
33(1)
The Systems Development Life Cycle (SDLC)
34(8)
The PLC and the SDLC
35(1)
Implementing the SDLC
35(1)
Waterfall
36(2)
Agile Systems Development
38(1)
What Is Agile?
38(2)
Some Commonly Used Agile Methods
40(1)
Waterfall versus Agile?
41(1)
Learning Cycles and Lessons Learned
42(4)
Chapter Summary
46(2)
Review Questions
48(2)
Husky Air---Pilot Angels Assignment
50(1)
Martial Arts Academy (MAA) Assignment
51(2)
Quick Thinking---Learning from Failure
53(1)
Quick Thinking---Doing Agile or Being Agile?
54(1)
Case Studies
55(3)
Bibliography
58(1)
Chapter 3 Measurable Organizational Value and the Business Case
59(32)
Introduction
59(1)
Measurable Organizational Value (MOV)
60(7)
The MOV and Project Objectives
61(1)
Developing the MOV
62(5)
The Business Case
67(9)
What Is a Business Case?
67(1)
Developing the Business Case
68(8)
Project Selection and Approval
76(1)
The IT Project Selection Process
76(1)
The Project Selection Decision
76(1)
Chapter Summary
77(1)
Review Questions
77(1)
Husky Air Assignment---Pilot Angels
78(2)
The Martial Arts Academy (MAA)---School Management System
80(3)
Quick Thinking---Measuring the Immeasurable
83(1)
Quick Thinking---The Elevator Pitch
83(1)
Case Studies
84(5)
Bibliography
89(2)
Chapter 4 Project Planning: The Project Infrastructure
91(29)
Introduction
91(1)
Project Governance
92(2)
The Project Team
94(2)
The Project Manager
94(1)
The Project Team
95(1)
The Organization and Project Planning
96(5)
The Functional Organization
96(3)
The Project Organization
99(1)
The Matrix Organization
100(1)
Procuring External Project Resources
101(4)
Procurement Planning
102(1)
Contracts Between Sellers and Buyers
103(2)
The Project Environment
105(1)
The Project Charter
105(5)
What Should Be in a Project Charter?
106(1)
Project Identification
106(1)
Project Stakeholders
107(1)
Project Description
107(1)
Measurable Organizational Value (MOV)
107(1)
Project Scope
107(1)
Project Schedule
107(1)
Project Budget
108(1)
Quality Standards
108(1)
Resources
108(1)
Assumptions and Risks
108(1)
Project Administration
108(1)
Acceptance and Approval
109(1)
References
109(1)
Terminology
109(1)
Chapter Summary
110(1)
Review Questions
111(1)
Husky Air Assignment---Pilot Angels
112(1)
The Martial Arts Academy (MAA)---School Management System
113(1)
Quick Thinking---The Project Sponsor
114(1)
Quick Thinking---Projects as Social Networks
114(1)
Case Studies
115(4)
Bibliography
119(1)
Chapter 5 Project Planning: Scope and the Work Breakdown Structure
120(29)
Introduction
120(1)
The Triple Constraint
121(1)
Defining and Managing Project Scope
122(6)
Plan Scope Management
123(1)
Collect Requirements
123(1)
Define Scope
123(1)
The Scope Boundary
123(1)
The Statement of Work (SOW)
124(1)
The Scope Statement
124(1)
Project-Oriented Scope
125(1)
Product-Oriented Scope
125(3)
Validate Scope
128(1)
Control Scope
128(2)
Scope Change Control Procedures
129(1)
The Work Breakdown Structure (WBS)
130(4)
Work Packages
131(1)
Deliverables and Milestones
131(1)
Developing the WBS
132(2)
Project Estimation
134(4)
Guesstimating
134(1)
Delphi Technique
134(1)
Time Boxing
135(1)
Top-Down Estimating
135(1)
Bottom-Up Estimating
136(1)
Poker Planning
136(2)
Chapter Summary
138(1)
Review Questions
139(1)
Husky Air Assignment---Pilot Angels
140(1)
The Martial Arts Academy (MAA)---School Management System
141(1)
Quick Thinking---Sinking a Project
142(1)
Quick Thinking---More People = More Problems
143(1)
Quick Thinking---Politics and Estimates
143(1)
Case Studies
144(3)
Bibliography
147(2)
Chapter 6 Project Planning: The Schedule and Budget
149(24)
Introduction
149(2)
Developing the Project Schedule
151(8)
Gantt Charts
151(2)
Project Network Diagrams
153(4)
Critical Chain Project Management (CCPM)
157(2)
Project Management Software Tools
159(2)
Developing the Project Budget
161(2)
The Baseline Plan
163(1)
The Kick-Off Meeting
164(1)
Chapter Summary
164(2)
Review Questions
166(1)
Husky Air Assignment---Pilot Angels
166(1)
The Martial Arts Academy (MAA)---School Management System
167(1)
Quick Thinking---Planning versus the Plan
168(1)
Quick Thinking---The Map is Not the Territory
168(1)
Case Studies
169(3)
Bibliography
172(1)
Chapter 7 Managing Project Risk
173(32)
Introduction
173(3)
Create a Risk Plan
176(1)
Identify Risks
176(6)
A Project Risk Identification Framework
176(2)
Applying the Project Risk Identification Framework
178(1)
Other Tools and Techniques
179(3)
Analyze Risk
182(9)
Qualitative Approaches
183(3)
Quantitative Approaches
186(1)
Discrete Probability Distributions
186(1)
Continuous Probability Distributions
186(5)
Develop Risk Strategies
191(2)
Monitor and Control Risk
193(1)
Respond and Evaluate Response to Risk
193(1)
Chapter Summary
194(2)
Review Questions
196(1)
Husky Air Assignment---Pilot Angels
197(1)
The Martial Arts Academy (MAA)---School Management System
197(1)
Quick Thinking---Send in the Reserves
198(1)
Quick Thinking---Risky Management
199(1)
Case Studies
200(4)
Bibliography
204(1)
Chapter 8 Managing Project Stakeholders and Communciation
205(29)
Introduction
205(1)
Stakeholder Analysis
206(1)
The Informal Organization
206(1)
Stakeholders
206(1)
Stakeholder Analysis
206(1)
Monitoring and Controlling the Project
207(2)
The Project Communications Plan
209(2)
Project Metrics
211(11)
Burn-Down Chart
213(1)
Earned Value
213(3)
Analyzing Current Performance
216(2)
Forecasting Project Performance
218(4)
Reporting Performance and Progress
222(1)
Information Distribution
222(1)
Chapter Summary
223(1)
Review Questions
224(1)
Husky Air Assignment---Pilot Angels
225(2)
The Martial Arts Academy (MAA)---School Management System
227(1)
Quick Thinking---Projects as Social Networks
228(1)
Quick Thinking---Communication and Mentoring
229(1)
Case Studies
230(3)
Bibliography
233(1)
Chapter 9 Managing Project Quality
234(26)
Introduction
234(3)
Quality Philosophies
237(3)
Craftsmanship
237(1)
Scientific Management
238(1)
The Total Quality Management (TQM) Gurus
238(2)
Process Capability and Maturity
240(2)
The Project Quality Management Plan
242(9)
Quality Philosophies and Principles
242(2)
Quality Standards, Processes, and Metrics
244(1)
Quality Assurance
245(2)
Quality Control
247(4)
Continuous Improvement: Learn, Mature, and Improve
251(1)
Chapter Summary
251(1)
Review Questions
252(1)
Husky Air Assignment---Pilot Angels
253(1)
The Martial Arts Academy (MAA)---School Management System
253(1)
Quick Thinking---Why Do We Accept Low-Quality Software?
254(1)
Quick Thinking---OPM3®
254(1)
Case Studies
255(4)
Bibliography
259(1)
Chapter 10 Leading the Project Team
260(22)
Introduction
260(1)
Project Leadership
261(4)
Some Modern Approaches to Leadership
261(2)
Leadership Styles
263(1)
Emotional Intelligence
264(1)
Ethics and Leadership
265(5)
Ethical Leadership
266(2)
Some Common Ethical Dilemmas in Projects
268(1)
Making Sound Ethical Decisions
269(1)
Teams and Leadership
270(2)
Multicultural Projects
272(2)
The Challenges of International Projects
272(1)
Understanding Diversity
273(1)
Chapter Summary
274(1)
Review Questions
275(1)
Husky Air---Pilot Angels
275(1)
The Martial Arts Academy (MAA)---School Management System
276(1)
Quick Thinking---Leadership and Listening
277(1)
Quick Thinking---Sitting Ducks
277(1)
Case Studies
278(3)
Bibliography
281(1)
Chapter 11 Managing Organizational Change, Resistance, and Conflict
282(24)
Introduction
282(2)
The Nature of Change
284(3)
Change Has an Impact
284(1)
Change Is a Process
285(1)
Change Can Be Emotional
286(1)
The Change Management Plan
287(5)
Assess Willingness, Readiness, and Ability to Change
287(2)
Develop or Adopt a Strategy for Change
289(1)
Rational-Empirical Approach
289(1)
Normative-Reeducation Approach
290(1)
Power-Coercive Approach
290(1)
Environmental-Adaptive Approach
291(1)
Implement the Change Management Plan and Track Progress
291(1)
Evaluate Experience and Develop Lessons Learned
292(1)
Dealing with Resistance and Conflict
292(3)
Resistance
292(1)
Conflict
293(2)
Chapter Summary
295(1)
Review Questions
295(2)
Husky Air Assignment---Pilot Angels
297(1)
The Martial Arts Academy (MAA)---School Management System
298(1)
Quick Thinking---It's Not Easy Going Green
299(1)
Quick Thinking---Cross-Functional and Multicultural Teams
299(1)
Case Studies
300(5)
Bibliography
305(1)
Chapter 12 Project Completion
306(19)
Introduction
306(1)
Product Release or System Implementation
307(3)
Direct Cutover
307(1)
Parallel
308(1)
Phased
308(2)
Project Closure
310(4)
Project Sponsor Acceptance
312(1)
The Final Project Report
312(1)
The Final Meeting and Presentation
313(1)
Administrative Closure
313(1)
Project Evaluation
314(3)
Individual Performance Review
314(1)
Project Close-Out (Postmortem) Review
315(1)
Project Audit
316(1)
Evaluating Project Success---The MOV
316(1)
Chapter Summary
317(1)
Review Questions
318(1)
Husky Air Assignment---Pilot Angels
319(1)
The Martial Arts Academy (MAA)---School Management System
319(1)
Quick Thinking---Killing a Project
320(1)
Quick Thinking---The Post-Implementation Audit
320(1)
Case Studies
321(3)
Bibliography
324(1)
Index 325
Jack T. Marchewka is an associate professor, the Barsema Professor of Management Information Systems, and the director of the Business Information Technology Transfer Center (BITTC) at Northern Illinois University. He received his Ph.D. from Georgia State University's department of Computer Information Systems in 1994 and was a former faculty member at Kennesaw State University. Prior to entering academia, Dr. Marchewka was a vice president of MIS for a healthcare company in Atlanta, Georgia. Dr. Marchewka has taught a number of courses at both the undergraduate and graduate levels and has been a guest lecturer at the Rotterdam School of Management, Erasmus University in the Netherlands. His articles have appeared in journals such as Information Resources Management Journal, Information Technology & People, Journal of International Information Management, and Journal of Informatics Education and Research.
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