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E-raamat: Integrating Human Aspects in Production Management: IFIP TC5 / WG5.7 Proceedings of the International Conference on Human Aspects in Production Management 5-9 October 2003, Karlsruhe, Germany

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In recent years the situation of production enterprises has been aggravated by the change from a vendors' market to a buyers' market, the globaHsation of competition, a severe market segmentation and rapid progress in product and process technologies. Beside cost and quality, time has taken on an increasingly important role, forcing enterprises to become ever more dynamic and versatile. Therefore, in all areas of production management, novel, effective concepts, procedures and tools have been developed in order to meet these new requirements. But beyond these more technical, organisational and information technology related aspects there is certainly another one which has to be considered more closely than ever before, namely that of human resources. Is not group technology also related to group work? Do partners in a global network only operate according to predefined process schemes with no personal contact? Are the mental process models of the programmers of ERP-systems the same as those of the users? What is the impact of human behaviour and what consequences are to be expected if organisational and individual objectives are separated? And finally, how do necessary technological changes affect the workforce and the individual needs and wishes of the employees.
Preface ix
PART ONE -- Human Resource Planning
Modelling Human Systems in Support of Process Engineering
3(14)
Joseph O. Ajaefobi
Richard H. Weston
Human Aspects of IT-Supported Performance Measurement System
17(14)
Sai S. Nudurupati
Umit S. Bititci
Competence and Preference-based Workplace Assignment
31(14)
Malte L. Peters
Stephan Zelewski
Personnel Development and Assignment Based upon the Technology Calendar Concept
45(12)
Sven Rottinger
Gert Zulch
Reorganising the Working Time System of a Call-Center with Personnel-oriented Simulation
57(16)
Patricia Stock
Gert Zulch
PART TWO -- Human Aspects in the Digital Factory
Impact of the Digital Factory on the Production Planning Process
73(12)
Eberhard Haller
Emmerich F. Schiller
Ingo Hartel
Integrating Human Aspects into the Digital Factory
85(16)
Gert Zulch
Human Aspects in Manufacturing Process Management
101(12)
Manuel Geyer
Stefan Linner
PART THREE -- Human Aspects in Production Planning & Control
Human Factors in Production Planning and Control
113(14)
Hans-Peter Wiendahl
Gregor von Cieminski
Carsten Begemann
Rouven Nickel
Human Factors Aspects in Set-Up Time Reduction
127(10)
Dirk Van Goubergen
Thurmon E. Lockhart
Influences of Human Operators on the Logistics of Manufacturing Cells
137(10)
Gregor von Cieminski
Peter Nyhuis
Simulation of Disassembly and Re-assembly Processes with Beta-distributed operation Times
147(10)
Jorg Fischer
Patricia Stock
Gert Zulch
Strategic Analysis of Products Related to the Integration of Human Judgement into Demand Forecasting
157(16)
Severine Meunier Martins
Naoufel Cheikhrouhou
Remy Glardon
Workplace Injury Risk Prediction and Risk Reduction Tools for Electronics Assembly Work
173(14)
Leonard O'Sullivan
Timothy Gallwey
PART FOUR -- Knowledge Management
Effectiveness of Knowledge Management
187(16)
Jurgen Fleischer
Andreas Stepping
Practical Knowledge and Collaboration in Engineering
203(14)
Paivi Poyry
Markus Makela
Jouni Meriluoto
Marju Luoma
Work Process Knowledge
217(12)
Thomas Scheib
Knowledge Management Issues For Maintenance of Automated Production Systems
229(10)
Jacek Reiner
Jan Koch
Irene Krebs
Stefan Schnabel
Thomas Siech
Factory Planning Modules for Knowledge Sharing among Different Locations
239(14)
Michael F. Zaeh
Wolfgang Wagner
A Competence Approach in the Experience Feedback Process
253(16)
Jorge Hermosillo Worley
Holitiana Rakoto
Bernard Grabot
Laurent Geneste
PART FIVE -- Management of Distributed Work
Learning for an Agile Manufacturing
269(12)
Heinz-Hermann Erbe
Competency Development in Distributed Work Environments
281(14)
Pamela Meil
Eckhard Heidling
New Approach for Global Education - Simulating Supply Chains by Applying World Wide Web
295(12)
Karl-Robert Graf
Siegfried Augustin
Konstantinos Terzidis
Overcoming Cultural Barriers in Distributed Work Environments
307(12)
Ralf Lossack
Matthias Sander
Developing a Web Enabled Gaming Approach to Mediate Performance Skills in Interorganisational Learning and Collaboration to Engineers
319(12)
Klaus D. Thoben
Max Schwesig
A Platform for Technical Consultation of Service Providers in Rapid Prototyping
331(12)
Claus Aumund-Kopp
Frank Ellebrecht
Holger Fricke
Holm Gottschalch
Christian Panse
The Evolution of Outsourced Operations - A Five-Phase Model
343(16)
Kimmo Pekkola
Riitta Smeds
Heli Syvaoja
Pekka Turunen
PART SIX -- Service Engineering
Implementing the Service Concept through Value Engineering
359(16)
Alastair Nicholson
Katarzyna Zdunczyk
Service Management in Production Companies
375
Alexander Karapidis