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E-raamat: IT Business Partnerships: A Field Guide

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  • Formaat: EPUB+DRM
  • Ilmumisaeg: 25-Feb-2014
  • Kirjastus: CIO Mentor
  • Keel: eng
  • ISBN-13: 9781626527997
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IT Business Partnerships: A Field GuideSuurem pilt
  • Formaat: EPUB+DRM
  • Ilmumisaeg: 25-Feb-2014
  • Kirjastus: CIO Mentor
  • Keel: eng
  • ISBN-13: 9781626527997
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As a career CIO and founder of CIOMentor, Joseph Topinka draws on his own experiences implementing IT Business Partnership Programs to present an actionable, how-to field guide to true business technology convergence. IT Business Partners: A Field Guide will help you execute what many business leaders only buzz about.Within this guide you will learn the argument for business technology convergence via IT Business Partnerships, as well as the essential principles and strategies behind successful Partnership Programs. Insightful stories and real-life examples of what works and what doesn't are woven throughout, as are proven methods, tools, and templates to help you through the entire process.IT Business Partners: A Field Guide provides an actionable plan for you to implement an IT Business Partnership Program in your organization so that you, too, can achieve business technology convergence.

With this guide you will learn the argument for business technology convergence via IT Business Partnerships, as well as the essential principles and strategies behind successful Partnership Programs.
Chapter One Why IT Business Partnerships Matter
1(14)
The Key Functions of an IT Business Partner
3(2)
Overcoming Unhealthy IT Perceptions
5(1)
Getting the Program Right Drives Bottom-Line Results
6(1)
The Pitfalls of Alignment
7(1)
The Roots of the IT Business Partner Program
8(1)
Handoffs Are Not Enough
9(2)
The Power of Business and Technology Convergence
11(4)
Chapter Two Legitimizing the Role of IT Business Partner
15(12)
IT Business Partner Strengths
15(8)
Instituting the IT Business Partner Role
23(4)
Chapter Three Structuring the IT Business Partner Function
27(12)
Classic Business Unit Alignment
28(1)
Supply Chain Alignment
29(1)
Front-to-Back Office Alignment
30(1)
The Sales and Marketing Challenge
31(1)
Matching IT Business Partner and Business Unit Leadership Styles
32(7)
Chapter Four Obstacles to Implementing IT Business Partnerships
39(6)
Reliance on Outsourcing
39(1)
Conflicting Roles
40(1)
IT: Its Own Worst Enemy
41(1)
The Only Voice of the Customer is the Customers Voice
42(3)
Chapter Five Seeing Is Believing: The Importance of Field Research
45(8)
Hide the Technology, Surface the Work
46(2)
Lessons from the Field
48(5)
Chapter Six Field Research Example: A "Day in the Life"
53(14)
Growth Brings Challenges
54(1)
Quotes from the Field
55(1)
Pictures Tell the Story
56(11)
Chapter Seven Words Matter: The Power of Language
67(10)
IT Catch Phrases
68(1)
Saying Yes to Projects
69(3)
Changing the "IT Is a Bottomless Pit" Perspective
72(2)
Supply Chain and IT Parallels
74(3)
Chapter Eight The IT Business Partner's Role in Governance and Strategy
77(14)
Business Investment Governance
78(3)
Investment Stage Gates
81(2)
Size Matters: Tailoring Your Governance Process
83(1)
Operational Projects and Governance
83(3)
Completed Projects: Value Delivered
86(1)
When to Use Policies to Manage the Governance Process
87(4)
Chapter Nine IT Business Partners and the Project Management Office
91(14)
Determining Areas of Responsibility
91(3)
Building an Intake Process Framework
94(1)
Operational Projects Dominate Time and Attention
95(6)
Quarterly Sprint Tools
101(4)
Chapter Ten IT Business Partner Tools
105(12)
Driving Market Value
106(1)
The Capability Plan (a.k.a. The Product Plan)
107(4)
The Release Plan
111(3)
The Capabilities Roadmap Tool
114(3)
Chapter Eleven Building a Business Case
117(16)
The Written Business Case
117(5)
The Financial Model
122(7)
Leveraging the Finance Team
129(1)
Pre-selling: An Effective Way to Garner Support and Overcome Obstacles
130(3)
Chapter Twelve Understanding How Your Company Competes
133(8)
How Does Your Company Make Money?
133(4)
What Does Your Company Value?
137(4)
Chapter Thirteen Managing Inside Your Company
141(8)
Embrace Office Politics
141(1)
IT Business Partners Must Be Visible
142(4)
The Importance of Face Time
146(3)
Chapter Fourteen Collaboration and Teams
149(12)
A Model for High-Performing Teams
149(4)
Fight or Flight
153(1)
Self Assessment
154(3)
Lessons from the World of Improv
157(4)
Chapter Fifteen Selling IT Internally
161(20)
Idea One: Business Technology Investment Sessions
162(4)
Idea Two: Your Company Intranet and the PMO
166(5)
Idea Three: The Project Condition (PROCON) Model
171(4)
Idea Four: IT Annual Reports
175(6)
Chapter Sixteen Connecting and Networking
181(6)
Formalize Your Networking Program
182(1)
Leverage Social Media
182(1)
Join Professional Organizations
183(1)
Attend Industry Conferences
183(1)
Capitalize on Personal Networking Opportunities
184(3)
Chapter Seventeen Hype and the Marketplace
187(8)
Hyper-Changing Markets
187(1)
Journey Mapping
188(4)
Cloud Computing and IT Business Partners
192(3)
Afterword 195(3)
Bibliography 198(1)
Index 199
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