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E-raamat: Leading Organizational Learning: Harnessing the Power of Knowledge

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Goldsmith, a consultant who has written previous books on management, brings together top thinkers and practitioners in organizational learning to help business, government, and nonprofit leaders understand how to master learning and knowledge sharing within their organizations. Contributors directly address the most current ideas and practices in organizational learning, outlining principles that facilitate knowledge management and offering guidelines to help key employees and knowledge workers influence upper management. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)

Leading Organizational Learning brings together today’s top thinkers in organizational learning—including Jon Katzenbach, Margaret J. Wheatley, Dave Ulrich, Calhoun W. Wick, Beverly Kaye, and other thought and industry leaders. This handbook helps business, government, and nonprofit leaders understand how to master learning and knowledge sharing within their organizations.  This one-of-a-kind volume is filled with chapters that directly address the most current ideas, concepts, and practices on the topic of organizational learning. Acclaimed authors, world-renowned thought, global, and industry leaders, managing directors, and presidents of leading organizations have contributed their original essays to this provocative collection. Leading Organizational Learning
  • Offers ten guidelines to help key employees and knowledge workers do a better job of influencing upper management
  • Demonstrates the best way to move ideas through an organization
  • Outlines the principles that facilitate knowledge management
  • Explains how people learn on the job
  • Discusses how larger organizations can leverage their “bigness”
  • Proposes a method of knowledge mapping to effectively organize and use knowledge in decisionmaking
  • Outlines the knowledge and attributes integral to the success of today’s executives
  • Discusses passing knowledge from person to person
  • Explains how consultants can help organizations develop ideas
  • Debunks the myths and explores the realities of knowledge management
Figures and Exhibits
xi
Foreword xiii
Niall FitzGerald
Foreword xv
Frances Hesselbein
Preface xvii
Acknowledgments xxiii
Part One: Challenges and Dilemmas
1(50)
Why Aren't Those Specials Selling Today?
3(10)
Elliott Masie
Five Dilemmas of Knowledge Management
13(6)
Fons Trompenaars
Charles Hampden-Turner
Effectively Influencing Up: Ensuring That Your Knowledge Makes a Difference
19(8)
Marshall Goldsmith
Where ``Managing Knowledge'' Goes Wrong and What to Do Instead
27(12)
Niko Canner
Jon R. Katzenbach
Knowledge Management Involves Neither Knowledge nor Management
39(12)
Marc S. Effron
Part Two: Processes That Work
51(82)
The Real Work of Knowledge Management
53(12)
Margaret J. Wheatley
Tangling with Learning Intangibles
65(14)
Dave Ulrich
Norm Smallwood
When Transferring Trapped Corporate Knowledge to Suppliers Is a Winning Strategy
79(12)
Larraine Segil
Informal Learning: Developing a Value for Discovery
91(12)
Marcia L. Conner
The Company as a Marketplace for Ideas: Simple but Not Easy
103(10)
Alexander J. Ogg
Thomas Cummings
Knowledge Mapping: An Application Model for Organizations
113(8)
Spencer Clark
Richard Mirabile
Just-in-Time Guidance
121(12)
Calhoun W. Wick
Roy V. H. Pollock
Part Three: Leaders Who Make a Difference
133(76)
What Leading Executives Know---and You Need to Learn
135(12)
Howard J. Morgan
Rethinking Our Leadership Thinking: Choosing a More Authentic Path
147(14)
Gary Heil
Linda Alepin
Learning at the Top: How CEOs Set the Tone for the Knowledge Organization
161(14)
James F. Bolt
Charles Brassard
Unleash the Learning Epidemic
175(10)
James Belasco
Leading: A Performing Learning Art
185(10)
Alexander B. Horniman
What's the Big Idea? The ``Little Things'' That Build Great Leadership in Organizations
195(14)
Lauren A. Cantlon
Robert P. Gandossy
Part Four: Changes for the Future
209(58)
Learning Stored Forward: A Priceless Legacy
211(8)
Betsy Jacobson
Beverly Kaye
Developing New Ideas for Your Clients---and Convincing Them to Act
219(12)
Andrew Sobel
Making Knowledge Move
231(10)
Jon L. Powell
The Role of Change Management in Knowledge Management
241(14)
Marc J. Rosenberg
Building Social Connections to Gain the Knowledge Advantage
255(12)
Susan E. Jackson
Niclas L. Erhardt
Part Five: Case Studies and Examples
267(66)
Some Key Examples of Knowledge Management
269(12)
W. Warner Burke
Leadership and Access to Ideas
281(10)
Allan R. Cohen
Capturing Ideas, Creating Information, and Liberating Knowledge
291(10)
Peter Drummond-Hay
Barbara G. Saidel
Learning at the Speed of Flight
301(8)
Fred Harburg
The Audacity of Imagination: How Lilly Is Creating ``Research Without Walls''
309(8)
Sharon Sullivan
Bryan Dunnivant
Laurie Sachtleben
Developing a Learning Culture on Wall Street: One Firm's Experience
317(16)
Steffen Landauer
Steve Kerr
Notes 333(14)
Index 347


Marshall Goldsmith has been named by the American Management Association as one of the top 50 thought leaders in business over the past 80 years. This is his 18th book. He is widely recognized as a world authority in helping successful leaders achieve positive change in behavior for themselves, their people, and their teams. Howard Morgan is an executive coach who has led major organizational change initiatives in partnership with top leaders and executives at numerous international organizations. Alexander J. Ogg is senior vice president of the Foods Division at Unilever. He is responsible for leadership, learning, and performance within the organization.