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E-raamat: Libraries, Digital Information, and COVID: Practical Applications and Approaches to Challenge and Change

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Libraries, Digital Information, and COVID: Practical Applications and Approaches to Challenge and ChangeSuurem pilt
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COVID-19 is profoundly affecting the ways in which we live, learn, plan, and develop. What does COVID-19 mean for the future of digital information use and delivery, and for more traditional forms of library provision? Libraries, Digital Information, and COVID gives immediate and long-term solutions for librarians responding to the challenge of COVID-19. The book helps library leaders prepare for a post-COVID-19 world, giving guidance on developing sustainable solutions. The need for sustainable digital access has now become acute, and while offering a physical space will remain important, current events are likely to trigger a shift toward off-site working and study, making online access to information more crucial. Libraries have already been providing access to digital information as a premium service. New forms and use of materials all serve to eliminate the need for direct contact in a physical space. Such spaces will come to be predicated on evolving systems of digital information, as critical needs are met by remote delivery of goods and services. Intensified financial pressure will also shape the future, with a reassessment of information and its commercial value. In response, there will be a massification of provision through increased cooperation and collaboration. These significant transitions are driving professionals to rethink and question their identities, values, and purpose. This book responds to these issues by examining the practicalities of running a library during and after the pandemic, answering questions such as: What do we know so far? How are institutions coping? Where are providers placing themselves on the digital/print and the remote/face-to-face continuums? This edited volume gives analysis and examples from around the globe on how libraries are managing to deliver access and services during COVID-19. This practical and thoughtful book provides a framework within which library directors and their staff can plan sustainable services and collections for an uncertain future.

  • Focuses on the immediate practicalities of service provision under COVID-19
  • Considers longer-term strategic responses to emerging challenges
  • Identifies key concerns and problems for librarians and library leaders
  • Analyzes approaches to COVID-19 planning
  • Presents and examines exemplars of best practice from around the world
  • Offers practical models and a useful framework for the future

Arvustused

different sectors responded to the challenges of COVID; their views are presented in Chapters 1 and 31. These two chapters also report the results of a Delphi exercise involving 23 panellists from the Asia-Pacific region. The 11 questions they answered (Appendix A) covered the main themes of the book. Thus the 31 chapters give a multinational perspective on the constraints and challenges of COVID responses. Chapters 2 to 30 consist of case studies and thought pieces presented in three parts: immediate challenges of the pandemic; analysis and opportunities for new behaviours; and re-shaping society and the future. These chapters are a rich resource of information and for reflection The detailed Contents list is helpful to the reader this is a valuable collection of essays which documents how our profession responded to the pandemic, analyses what was learned, and considers change and future opportunities. This book is recommended for readers interested in crisis management and who wish to investigate what we learned from the pandemic and how it might affect our future practices and services.” --Sherrey Quin, Journal of the Australian Library and Information Association

List of figures and tables xiii
Forewords xv
Preface-What is in this book xxv
Contributors xxix
Author biographies xxxiii
Acknowledgements xlv
Abbreviations xlvii
1 Libraries, digital information, and COVID: Practical applications and approaches to challenge and change
1(14)
David Baker
Lucy Ellis
1 Introduction
1(1)
2 Immediate operational responses
2(3)
3 New operating models
5(2)
4 Digital developments: From place to space
7(1)
5 Acceleration
8(2)
6 The human dimension
10(2)
7 Conclusion
12(3)
Part One Immediate challenges
2 Working towards a "new normal": HKUST's innovations and adaptations in response to COVID-19
15(6)
Diana L.H. Chan
Victoria F. Caplan
1 Introduction
15(1)
2 Local context
15(1)
3 The Library's immediate response
16(1)
4 Physical protection and hygiene for users and staff
16(1)
5 Social distancing for users and staff
17(1)
6 Virtual access
17(1)
7 New and special services for users
18(1)
8 User education and library events go online
18(1)
9 Innovations become the "new normal": What we expect in the future
19(1)
References
19(2)
3 Back to the future? Practical consequences and strategic implications of a UK academic library's COVID response
21(10)
Tim Wales
1 Introduction
21(1)
2 Exit the hybrid library, enter the lockdown library
21(1)
3 A new library operating model
22(4)
4 New library policies
26(1)
5 Conclusion
27(1)
Acknowledgment
28(1)
References
28(1)
Further reading
28(3)
4 Teaching librarians' experiences in the first months of system change
31(12)
Amanda Glimstedt
David Kjellin
Katarina Michnik
1 Introduction
31(1)
2 The Gothenburg University Social Sciences Libraries teaching team
31(1)
3 Moving library teaching online: Three cases
32(4)
4 Reasoning
36(2)
5 Our concluding thoughts
38(2)
References
40(3)
5 How the Corona pandemic influenced public libraries in Denmark
43(6)
Carl Gustav Johannsen
1 Introduction
43(1)
2 Reports by the Danish Library Association
43(1)
3 Economic challenges
44(1)
4 Moos Bjerre's 2020 survey for the Danish Library Association
45(1)
5 The sociologists' survey: COVID-19 has magnified existing inequalities
45(1)
6 Libraries compared with other cultural institutions
46(1)
7 Perspectives and lessons learned
46(1)
References
47(2)
6 Digital information services provided by libraries during the COVID-19 pandemic: Case studies from the viewpoint of supply chain management
49(10)
Bulcsu Szekely
1 Introduction
49(1)
2 Definitions
50(1)
3 Lessons from the past-Digital information services for mitigating supply chain emergency
50(1)
4 Case studies: Reflections upon current practices
51(3)
5 Conclusions
54(1)
References
55(4)
7 COVID-19: Libraries' responses to the global health emergency
59(6)
Valentini Moniarou-Papaconstantinou
Evgenia Vassilakaki
1 Introduction
59(1)
2 Libraries' responses to the pandemic
60(2)
3 Challenges for information organizations
62(1)
4 Conclusion
63(1)
References
64(1)
8 The role of research libraries in promoting open-access resources and maintaining online community
65(6)
Jane Winters
1 Introduction
65(1)
2 The central importance of books in the Humanities
65(1)
3 The challenge of maintaining business as usual
66(1)
4 British History Online (BHO) and the removal of paywalls
66(1)
5 Discoverability
67(1)
6 Maximizing awareness
67(2)
7 Specialist libraries
69(1)
8 Community building
69(1)
9 Virtual communities
69(1)
10 Conclusion
70(1)
Reference
70(1)
9 Project and programme delivery in a pandemic setting
71(8)
Scott Henderson
1 Childhood chapters
71(1)
2 COVID challenge
71(1)
3 Opportunities on offer
72(2)
4 Leveraging leamings
74(5)
Part Two Analysis and opportunities for new behaviours
Section A How we learn?
10 Acceleration of digital learning and what it means for libraries
79(12)
Sam Brenton
Sandra Tury
1 The times they are a-changin'
79(1)
2 COVID and a paradigm shift in library services
80(1)
3 What is a digital library?
81(1)
4 The successful digital library
81(2)
5 Digital infrastructure
83(2)
6 Collection development
85(2)
7 Supporting library users (e-reference service)
87(1)
8 Information literacy
88(1)
9 Conclusion
88(1)
References
89(1)
Further reading
90(1)
11 Libraries, learning, and porous boundaries: Reimagining the library landscape and its inhabitants
91(12)
Ellen Buck
Anna Nunn
1 Introduction
91(1)
2 Learning through the pandemic: Creating the porous learning environment at the University of Suffolk
92(2)
3 Recreating the university library as space and place in the blended HE environment
94(2)
4 The role and professional identity of the librarian as gatekeeper to information
96(2)
5 Conclusion
98(1)
References
99(4)
12 Digital-first approaches and the library brand in a post-pandemic world
103(8)
Richard Maidment-Otlet
1 Introduction
103(1)
2 Mediating frameworks and a digital information environment
103(2)
3 Frameworks
105(2)
4 Key issues
107(1)
5 Digital-first approaches, increasing visibility, and developing a global brand
108(1)
6 Conclusion
109(1)
References
110(1)
13 During COVID-19: Emerging themes in higher education
111(8)
Sayeda Zain
1 Introduction
111(1)
2 Educational disparity
111(1)
3 Social and emotional needs
112(1)
4 Students with special needs
113(1)
5 Digital learning platforms
114(1)
6 Effective remote teaching
115(1)
7 Professional development strategies
115(1)
8 Conclusion
116(1)
References
117(1)
Further reading
118(1)
14 Student satisfaction with library resources in the COVID-19 era: A case study of Portuguese academic libraries
119(16)
Maria Luz Antunes
Carlos Lopes
Tatiana Sanches
1 Introduction
119(2)
2 Methods
121(1)
3 Results
122(6)
4 Discussion
128(2)
5 Conclusion
130(1)
Appendix
131(2)
References
133(2)
15 No one left behind
135(14)
Rob May
1 Introduction
135(2)
2 The scale of the learning losses
137(2)
3 Disparity in the adoption of online teaching and learning
139(2)
4 The impact of school closures on developing countries
141(3)
5 Conclusion
144(2)
References
146(3)
16 COVID-19 and the digital divide in higher education: A Commonwealth perspective
149(12)
Lucy Shackleton
Rosanna Mann
1 The Association of Commonwealth Universities
149(1)
2 Context
149(1)
3 Survey design and methodology
150(1)
4 The "great pivot online"
150(2)
5 Opportunities and challenges
152(2)
6 A lasting legacy for the pandemic?
154(2)
7 Recommendations
156(2)
References
158(3)
Section B Supply of information
17 The use of data in publishing and library acquisition strategies
161(8)
Melissa Fulkerson
1 Introduction
161(1)
2 Data and its role in publishing strategy
161(4)
3 Data and its role in library acquisition strategy
165(3)
4 Value chain implications of going digital 167
Disclosure statement
168(1)
References
168(1)
18 Trustworthy or not? Research data on COVID-19 in data repositories
169(14)
Otmane Azeroual
Joachim Schopfel
1 Acceleration, quality, and trust
169(2)
2 Control and assessment of data deposits
171(2)
3 What makes data trustworthy?
173(3)
4 How to improve data quality
176(3)
5 Conclusion
179(1)
References
180(3)
19 Impact of the COVID-19 pandemic on scientific production
183(18)
Juan D. Machin-Mastromatteo
Javier Tarango
Jose Refugio Romo-Gonzalez
1 Introduction
183(1)
2 The challenges of scientific production during the pandemic
184(11)
3 Conclusion
195(1)
References
195(6)
Section C Psychological effects-Adjustment or radical alteration?
20 Something old, something new
201(6)
Rick Rylance
21 Library space and COVID-19: Re-thinking of place and re-designing of digital space
207(8)
Evgenia Vassilakaki
Valentini Moniarou-Papaconstantinou
1 Introduction
207(1)
2 From space to place: An evolution
208(1)
3 Library space and COVID-19: Place versus digital space
209(2)
4 Conclusion
211(1)
References
212(3)
22 Online misinformation, its influence on the student body, and institutional responsibilities
215(12)
Andy Phippen
Emma Bond
1 Introduction
215(2)
2 Higher education and misinformation
217(3)
3 Misinformation and the academy
220(3)
4 Conclusion
223(1)
References
224(3)
23 Crowdsourcing COVID-19: A brief analysis of librarian posts on Reddit
227(12)
Daniella Smith
1 Introduction
227(1)
2 Literature review
227(2)
3 Problem statement
229(1)
4 Data collection
229(1)
5 Findings
230(3)
6 Discussion
233(4)
7 Conclusion
237(1)
References
237(2)
24 No child ignored
239(10)
Sarah Mears
1 Introduction
239(1)
2 Public libraries and community engagement
239(1)
3 Continuation of digital services
240(1)
4 Poverty and digital exclusion
240(1)
5 The impact of COVID on children
241(1)
6 A refocus on learning
241(1)
7 The role of public libraries in children's lives
242(2)
References
244
Part Three Re-shaping society and the future
25 "Normalizing" the online/blended delivery method into a lasting cultural shift
249(16)
Paul Kirkham
1 Introduction: About ICMP
249(1)
2 Change management and risk evaluation
249(2)
3 Governments and epidemics
251(1)
4 COVID and higher education: ICMP's approach
251(5)
5 Opportunities and developments arising from crises
256(1)
6 Lessons for the future
257(6)
7 Conclusion
263(1)
References
264(1)
26 The battered library-Navigating the future in a new reality
265(16)
Stephen Akintunde
1 Introduction
265(2)
2 Theoretical perspective
267(1)
3 Methodology
268(1)
4 Results
269(6)
5 Discussion
275(2)
6 Practical approaches to challenge and change
277(1)
7 Strategic approaches to challenge and change
278(1)
8 Conclusion
278(1)
References
278(3)
27 Look to the future now, it's only just begun. The changing role of libraries during and after COVID-19
281(10)
Martin Hamilton
1 Introduction
281(1)
2 COVID-19: What comes after?
281(2)
3 Public libraries after COVID-19-The great reset?
283(1)
4 All universities are the Open University
284(3)
5 Conclusion
287(1)
References
287(4)
28 After COVID? Classical mechanics
291(12)
Graeme Hawley
1 Introduction
291(1)
2 Accelerative change
292(1)
3 De-massification
293(1)
4 The library context
293(1)
5 Initial response to the lockdown
293(1)
6 Acceleration in online output
294(1)
7 Defining the COVID-19 collection
295(1)
8 More generates more
296(1)
9 Agreed facts and shared experiences
296(1)
10 Collection development and digital publishing
297(1)
11 Accelerative language
298(1)
12 The binary bind
299(1)
13 Interpreting accelerative change
299(1)
14 Conclusions
300(2)
References
302(1)
29 The times they are a-changin': But how fundamentally and how rapidly? Academic library services post-pandemic
303(14)
Jeremy Atkinson
1 Introduction
303(1)
2 Questionnaire responses
304(9)
3 Discussions and conclusions
313(2)
References
315(2)
30 Envisioning opportunities and movement for the future of academic libraries
317(4)
Yi Shen
1 Introduction
317(1)
2 Opportunities and movement
317(1)
3 Conclusion
318(1)
References
319(2)
31 A framework for sustainable success
321(16)
David Baker
Lucy Ellis
1 Introduction
321(2)
2 Moving toward a "new normal" and digital shift
323(4)
3 Place versus space
327(5)
4 Redefining libraries and librarians
332(3)
5 Conclusion
335(2)
Appendix A: Delphi questions 337(4)
Index 341
David Baker has published widely in the field of Library and Information Studies, with 19 monographs and over 100 articles to his credit. He has spoken worldwide at numerous conferences and led workshops and seminars. His other key professional interest and expertise has been in the field of human resources, where he has also been active in major national projects. He has held senior positions at several institutions, including as Principal and Chief Executive of Plymouth Marjon University, and Emeritus Professor of Strategic Information Management. He has also been Deputy Chair of the Joint Information Systems Committee (Jisc). Until recently he was a member of the Board of Governors of the Universities of Northampton and South Wales. He is Chair of the Board of the Institute of Contemporary Music Performance. He is a leader in the field of library and information science. Dr Lucy Ellis is Senior Associate of David Baker Consulting and Honorary Research Fellow at the University of Exeter, UK. She is currently working as a consultant with a number of HE and FE institutions to transform their governance, research and scholarly activity. Along with David Baker she is Editor-in-Chief of the Elsevier Major Reference Work Encyclopedia of Libraries, Librarianship and Information Science (Elseiver, 2025) and Series Editor for two Elsevier book series dealing with information structures in HE titled Digital Information Reviews and Advances in Information. Her background is as a lecturer, research scientist and project development consultant
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