Preface: A Word of Caution |
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xv | |
Acknowledgments |
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xix | |
Introduction to the Revised Edition: A Word of Hope |
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xxiii | |
Part I The Broader Context |
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1 The Evolution of Information Technology |
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3 | (16) |
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Origins of Library Information Systems |
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3 | (1) |
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4 | (5) |
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Developments Impacting Library Information Systems |
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9 | (7) |
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Hardware: From Mainframes to Ubiquitous Computing |
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10 | (1) |
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11 | (2) |
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Software Ranging from Proprietary to Open Systems |
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13 | (1) |
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Telecommunication Developments |
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14 | (1) |
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15 | (1) |
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16 | (1) |
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17 | (1) |
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17 | (2) |
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2 The Library Information Systems Marketplace |
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19 | (10) |
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19 | (2) |
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Complexity of Commercial Software |
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21 | (1) |
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Size of the Commercial Library Automation Marketplace |
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21 | (1) |
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The Integrated Library Systems Marketplace |
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21 | (1) |
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22 | (2) |
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22 | (1) |
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Current System Architectures |
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23 | (1) |
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24 | (1) |
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24 | (1) |
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24 | (1) |
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25 | (1) |
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25 | (4) |
Part II The Technologies |
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3 Standards and Standards Organizations |
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29 | (26) |
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29 | (2) |
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Official Standards Organizations |
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31 | (2) |
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Standards Important to Libraries |
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33 | (6) |
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33 | (3) |
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36 | (1) |
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36 | (1) |
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37 | (1) |
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37 | (2) |
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Hypertext Markup Language (HTML) |
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39 | (12) |
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Extensible Markup Language (XML) |
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45 | (2) |
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47 | (3) |
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50 | (1) |
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50 | (1) |
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51 | (1) |
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51 | (1) |
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52 | (1) |
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52 | (1) |
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53 | (2) |
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4 Telecommunications and Networks |
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55 | (12) |
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55 | (1) |
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56 | (1) |
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57 | (5) |
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57 | (1) |
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57 | (1) |
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58 | (1) |
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59 | (1) |
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60 | (1) |
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61 | (1) |
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61 | (1) |
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62 | (1) |
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Optical Fiber Connections |
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62 | (1) |
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63 | (1) |
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Infrastructure Implications |
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64 | (1) |
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65 | (1) |
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65 | (1) |
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65 | (2) |
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5 Proprietary Library Systems |
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67 | (10) |
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Integrated Library Systems |
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67 | (3) |
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68 | (2) |
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Library Services Platforms |
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70 | (3) |
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73 | (1) |
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73 | (2) |
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75 | (1) |
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75 | (1) |
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75 | (2) |
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77 | (20) |
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78 | (9) |
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Factors Influencing Open Source Software |
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83 | (1) |
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For-Profit Firms Support Open Source Software |
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84 | (2) |
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86 | (1) |
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Size of Open Source Marketplace |
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87 | (1) |
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Open Source Library Systems |
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87 | (5) |
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Kuali Open Library Environment Project |
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89 | (1) |
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The Future of Libraries Is Open (FOLIO) |
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90 | (1) |
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91 | (1) |
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Comparing Proprietary and Open Source ILS |
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92 | (1) |
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92 | (1) |
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92 | (1) |
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93 | (1) |
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93 | (1) |
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93 | (1) |
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94 | (3) |
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97 | (18) |
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Electronic Resource Management System |
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97 | (5) |
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Standards Pertaining to Electronic Resources |
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99 | (1) |
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Electronic Resource Management Systems |
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100 | (1) |
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100 | (2) |
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102 | (1) |
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102 | (3) |
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105 | (1) |
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105 | (1) |
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105 | (1) |
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106 | (3) |
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107 | (1) |
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Non-Library Discovery Service |
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108 | (1) |
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Discovery System Challenges |
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109 | (1) |
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109 | (3) |
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110 | (1) |
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Open Access eBook Platforms |
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111 | (1) |
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111 | (1) |
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111 | (1) |
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112 | (1) |
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112 | (1) |
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112 | (3) |
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8 Electronic Resource Management |
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115 | (10) |
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116 | (1) |
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117 | (2) |
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119 | (1) |
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119 | (1) |
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Electronic Reference Materials |
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119 | (1) |
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119 | (1) |
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120 | (1) |
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120 | (1) |
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121 | (4) |
Part III Management Issues |
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9 Planning for Information Technology |
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125 | (18) |
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125 | (6) |
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131 | (1) |
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132 | (4) |
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Outline of a Technology Plan |
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136 | (1) |
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136 | (2) |
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138 | (1) |
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139 | (2) |
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140 | (1) |
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141 | (1) |
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141 | (1) |
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141 | (1) |
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141 | (2) |
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10 The Impact of Technology on Library Services |
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143 | (24) |
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143 | (2) |
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Impacts on Library Catalogs |
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145 | (6) |
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146 | (5) |
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151 | (2) |
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Discovery System Problems |
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153 | (1) |
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153 | (1) |
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Impacts on Document Delivery |
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154 | (1) |
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Impacts on Interlibrary Loan |
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155 | (1) |
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156 | (1) |
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157 | (1) |
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157 | (1) |
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158 | (1) |
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159 | (1) |
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160 | (1) |
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160 | (7) |
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167 | (22) |
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167 | (3) |
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Technical Services Functions |
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167 | (2) |
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169 | (1) |
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Administrative Planning and Decision-Making |
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170 | (1) |
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171 | (1) |
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Identify a Library's Needs |
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171 | (2) |
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Document the Library's Needs |
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173 | (1) |
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174 | (3) |
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174 | (1) |
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174 | (2) |
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176 | (1) |
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176 | (1) |
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177 | (5) |
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179 | (2) |
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181 | (1) |
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182 | (3) |
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Exhibit - Service-Level Agreement |
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183 | (2) |
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185 | (1) |
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186 | (1) |
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186 | (1) |
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187 | (2) |
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12 System Migration and Implementation |
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189 | (14) |
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190 | (1) |
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191 | (1) |
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191 | (1) |
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192 | (1) |
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193 | (1) |
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How Much Testing Should Be Done? |
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194 | (1) |
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How to Best Phase in a Migration |
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194 | (1) |
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195 | (2) |
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195 | (1) |
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195 | (1) |
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195 | (1) |
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196 | (1) |
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197 | (3) |
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Adapting Procedures, Forms, and Workflow |
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199 | (1) |
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Typical Implementation Schedule |
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199 | (1) |
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199 | (1) |
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200 | (1) |
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201 | (1) |
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201 | (1) |
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201 | (2) |
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13 Managing Library Information Systems |
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203 | (22) |
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System Manager Characteristics |
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204 | (1) |
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205 | (1) |
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206 | (1) |
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207 | (5) |
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212 | (1) |
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Management of Infrastructure |
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212 | (1) |
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212 | (1) |
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213 | (1) |
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The Rule of Three (or 3-2-1) |
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213 | (1) |
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Managing Applications and Licenses |
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214 | (1) |
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Emergency/Recovery Support |
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215 | (1) |
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216 | (3) |
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219 | (1) |
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220 | (1) |
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220 | (1) |
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221 | (1) |
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221 | (4) |
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14 Usability and User Experience |
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225 | (20) |
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228 | (4) |
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Browser and Device Neutrality |
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229 | (1) |
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229 | (1) |
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230 | (1) |
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230 | (1) |
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231 | (1) |
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231 | (1) |
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232 | (1) |
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232 | (2) |
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234 | (2) |
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Content Management System |
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236 | (1) |
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236 | (2) |
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Google Analytics-A Two-Edged Sword |
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237 | (1) |
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238 | (1) |
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239 | (1) |
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239 | (1) |
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239 | (1) |
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240 | (5) |
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15 Basic Technology Axioms |
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245 | (10) |
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Axiom 1: Standards Are Critical; Recommended Practices Are Vital |
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246 | (1) |
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Axiom 2: The Converted Data Are an Important Asset-If You Make Them Work Hard |
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246 | (1) |
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Axiom 3: Conversion, Maintenance, and Training Are Always Underestimated |
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247 | (2) |
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Axiom 4: Use of Technology Will Grow to Fill the Available Capacity |
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249 | (1) |
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Axiom 5: Information Technology Is the Central Nervous System of Strategy |
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250 | (1) |
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Axiom 6: You Need Sociable Network Bandwidth |
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250 | (1) |
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Axiom 7: Support Costs for Technology Sources and Services Are a Significant Part of a Library's Budget, Whether This Is Recognized or Not |
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250 | (1) |
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Axiom 8: APIs Are Playing an Increasingly Important Role as Libraries Move to Embrace Web-Based Services |
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251 | (1) |
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Axiom 9: We Live in a Network-Centric World |
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251 | (1) |
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Axiom 10: A Library's Information Technology Budget Should Be Sizable |
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251 | (1) |
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252 | (1) |
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252 | (1) |
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252 | (3) |
Part IV Future Considerations |
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16 Evolving Technology Trends |
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255 | (14) |
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256 | (1) |
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256 | (9) |
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258 | (1) |
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258 | (1) |
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The Death of Moore's Law? |
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259 | (1) |
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259 | (3) |
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262 | (1) |
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263 | (1) |
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263 | (1) |
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264 | (1) |
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264 | (1) |
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265 | (1) |
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265 | (1) |
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266 | (1) |
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266 | (1) |
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267 | (2) |
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269 | (10) |
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270 | (1) |
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270 | (6) |
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271 | (1) |
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272 | (3) |
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275 | (1) |
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275 | (1) |
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275 | (1) |
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276 | (1) |
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276 | (1) |
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276 | (1) |
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277 | (2) |
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279 | (12) |
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Digital Asset Management System |
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279 | (4) |
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280 | (2) |
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Digital Asset Management System Challenges |
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282 | (1) |
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Institutional Repositories |
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283 | (2) |
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285 | (1) |
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286 | (2) |
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288 | (1) |
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289 | (1) |
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289 | (2) |
Glossary |
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291 | (24) |
Index |
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315 | |