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E-raamat: Managerial Leadership for Librarians: Thriving in the Public and Nonprofit World

(Flagstaff, AZ, USA),
  • Formaat: 398 pages
  • Ilmumisaeg: 11-Oct-2017
  • Kirjastus: Libraries Unlimited Inc
  • Keel: eng
  • ISBN-13: 9781440841712
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  • Formaat: 398 pages
  • Ilmumisaeg: 11-Oct-2017
  • Kirjastus: Libraries Unlimited Inc
  • Keel: eng
  • ISBN-13: 9781440841712

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Putting library management into the unique context of the not-for-profit world, this work offers you invaluable guidance on how to manage your library effectively.

Managing a library presents a significantly different challenge than managing a small business, a corporation, or even a school or charity organization. To be effective managers and excel in their careers, librarians must understand their unique position in the social landscape and leverage that role to become influential leaders. This guide shows librarians how to make the most of their inherent skills and develop new leadership strengths in order to become better library managers, advance their careers, and sustain their librariesin spite of changing environments and shrinking budgets.

The book examines many facets of managerial leadership, defines what managerial leadership is, and describes how to assess and increase leadership skills. The chapters also identify the constraints unique to libraries and explain how you can develop positive relationships with government boards, turn a vision into a practical strategic plan, and exercise fiscal control. You will gain invaluable knowledge about fund raising, developing political skills, advocacy and lobbying, and legal and ethical concerns, specifically in the library environment. The final section of the book is devoted to people skillsunderstanding yourself and others, developing staff, collaboration, negotiation, meetings and presentations, and creating future success.

Arvustused

This is a great book for those wanting to jump-start or enhance various aspects of their managerial leadership skills. * ARBA *

Muu info

Putting library management into the unique context of the not-for-profit world, this work offers you invaluable guidance on how to manage your library effectively.
Tables xiii
Preface xv
Chapter 1 Why Nonprofit and Public Sectors Matter for Library Information Service Managers 1(10)
General Sector Differences
2(6)
Public Sector Organizations
3(3)
Nonprofit Organizations
6(2)
What Works and What Does Not?
8(3)
Chapter 2 Leading 11(22)
Basic Leadership Theories
13(2)
Leadership Skills
15(3)
Assessing Your Interest in Being a Leader-Manager
18(2)
You Can Develop Leadership Skills That May Not Be Natural for You
20(2)
Pitfalls for Leader-Managers
22(1)
Leadership Constraints
23(2)
Common Managerial Challenges
25(5)
Managing and Implementing Change
26(1)
Training and Developing Staff
26(1)
Being an Attorney of Sorts
27(1)
Doing More with Less
27(1)
Moving Ahead in Management
28(1)
Time Management
29(1)
Conceptual Skills
30(1)
Keys to a Successful Career
30(3)
Chapter 3 Communication and Persuasion 33(26)
Essential for Personal and Organizational Success
34(2)
Power of Persuasion
35(1)
Oral and Written Communication
36(3)
Communication Groups
36(2)
Communicating with Staff
38(1)
Communicating Outside Your Unit
39(9)
Vendors and Suppliers
40(1)
Governing and Advisory Boards
40(1)
Maintenance and Service Personnel
41(1)
Professional Colleagues Elsewhere
42(1)
Parent Organization Staff
42(1)
Service Users
43(3)
Funding Bodies
46(1)
Granting Agencies
46(1)
Donor Groups
47(1)
Society at Large and Taxpayers
47(1)
Listening-Key to Successful Communication
48(2)
Barriers to Effective Listening
49(1)
Nonverbal Communication
50(2)
E-Communication
52(3)
Email
52(1)
Websites
53(1)
Blogs
54(1)
Facebook
54(1)
Thoughts on the Power of Persuasion
55(4)
Chapter 4 Authority, Influence, and Power 59(16)
Authority
60(2)
Power
62(6)
Who Has the Power?
66(2)
Accountability and Responsibility
68(3)
Importance of Empowerment
71(4)
Chapter 5 Advisory and Governing Boards 75(22)
Role of Boards
76(3)
Board Responsibilities
79(9)
Fiscal Responsibilities
80(3)
Policy Setting
83(2)
Meetings
85(3)
Understanding Board Relationships
88(5)
Senior Manager Relationships
88(2)
Relationships with Library Staff
90(1)
Relationships beyond the Library
91(2)
Assessment
93(4)
Chapter 6 Vision, Mission, Planning, and Strategy 97(18)
Vision Statements
101(3)
Strategy and Planning
104(6)
Goals
106(1)
Objectives
107(1)
Priorities
108(2)
Strategic Management
110(5)
Chapter 7 Changing Environment-Why It Matters 115(18)
Managing Change
117(3)
Environment
120(9)
Inner Sphere
120(3)
Outer Sphere
123(2)
Learning about the Service Community
125(2)
Methods for Assessing Demographics
127(2)
Creating a Scanning Program
129(4)
Chapter 8 Assessment, Coordination, and Quality 133(20)
Assessment
135(1)
Engaging Stakeholders in Assessment Projects
136(1)
Assessment, Outcomes, and Control
137(3)
Outcomes and Meaningful Measures
140(3)
Cost Analysis
140(2)
Work Analysis
142(1)
Tools for Assessing Performance
143(4)
Benchmarking
143(1)
User Surveys
144(1)
Six Sigma
145(1)
Balanced Scorecard
146(1)
Quality Service
146(1)
Why Outcomes Assessment?
147(6)
Chapter 9 Fiscal Matters 153(18)
Public and Nonprofit Budgeting versus For-Profit
154(4)
Basic Budgetary Process
158(3)
Managerial Leadership in Budgeting
161(3)
Budget Leadership
163(1)
Assessing and Setting Realistic Financial Needs
164(3)
Budgeting Politics
167(1)
Budgeting in Multijurisdictional Environments
168(3)
Chapter 10 Fundraising 171(16)
Fundraising Basics
173(8)
Who Gives?
174(1)
Why They Give
175(1)
When Do People Give?
176(3)
Donor Relations
179(1)
Fundraising Ethics
180(1)
Grants
181(3)
Managerial Leadership Challenges and Referenda Issues
184(3)
Chapter 11 Managing Projects 187(16)
Projects in the Public Sector
189(1)
Managerial Skills and Projects
189(2)
Projects Methodologies
191(1)
Traditional Method
191(4)
Initiation
191(1)
Planning
192(1)
Implementing
193(1)
Control
194(1)
Closing
195(1)
PRINCE2*
195(2)
Directing
196(1)
Initiating
197(1)
Planning, Controlling, Monitoring, Closing
197(1)
Projects Do Fail
197(2)
Project Management Software
199(4)
Chapter 12 Advocacy, Lobbying, Marketing, and Public Relations 203(16)
Advocacy
205(3)
Just What Is Advocacy?
205(1)
Planning for Advocacy
206(2)
Lobbying
208(1)
What Is Legal Lobbying for Libraries?
208(2)
Marketing
210(3)
Branding
212(1)
Public Relations
213(1)
Social Media
214(5)
Policy Issues
215(4)
Chapter 13 Political Skills 219(14)
Personal Political Skills
220(3)
Organizational Politics
223(5)
Why Not Try to Control Office Politics?
225(1)
Reducing or Controlling Office Politics
226(1)
Good Organizational Politics
227(1)
Partisan Politics
228(5)
Intra-Staff Partisan Politics
230(3)
Chapter 14 Legal Aspects 233(22)
Forming a Library
234(3)
Impact on Services
237(1)
Impact on Operations
238(3)
Impact on Users
241(5)
Service Animals
242(1)
Disruptive Behavior
242(1)
User Privacy and Confidentiality
243(3)
Impact on Staff
246(4)
Progressive Discipline
247(1)
Sexual Harassment
248(1)
Substance Abuse and More
249(1)
Impact on Collaboration
250(1)
Liability
251(4)
Malpractice
252(3)
Chapter 15 Ethics in the Workplace 255(14)
More Nuanced Than You Might Think
256(1)
Personal Value System
257(1)
Ethical Concepts
258(2)
Professional Ethics Codes
260(2)
Workplace Ethics and Values
262(7)
Chapter 16 Understanding Oneself and Others 269(22)
Emotional Intelligence
271(1)
Staffing Differences across Sectors
272(3)
Workplace Behavior, Staffing, and Managers
275(5)
Labor Union and Collective Bargaining Issues
280(2)
Motivating Staff
282(4)
Motivation and Retention
285(1)
When and How to Delegate
286(5)
Chapter 17 Training and Developing Staff 291(18)
Differences between Training, Coaching, and Developing
292(1)
Identifying Current Training Needs
293(4)
General Training Needs
294(1)
Ongoing Training
295(1)
Coaching and Monitoring
296(1)
Staff Development
297(4)
Learning Organizations
301(3)
Creating a Continuous Learning Environment
302(2)
Options for Saving Limited Training and Development Funds
304(1)
Mentoring
304(3)
Teams
307(2)
Chapter 18 Collaboration 309(16)
Why Collaboration Is a Necessity in Today's World
311(14)
Creating a Collaborative Environment
312(2)
Barriers to Collaboration
314(1)
Collaborating in Your Library
315(1)
Cross-Sector Collaboration
316(2)
E-Collaboration
318(1)
Collaborating via Social Media
319(6)
Chapter 19 Negotiation 325(16)
Conflict Management
326(7)
Mediation
333(2)
Negotiation Skills and Their Value
335(6)
Chapter 20 Long-Term Career Success 341(22)
Common Areas for Improvement
343(3)
Meetings-The Seeming Life Blood of Organizations
346(3)
Formal Presentations
349(10)
The Pesky Ps
350(2)
Visual Aids
352(1)
Practice Is the Key
353(1)
Written Presentations
354(1)
Writing for Non-Work Audiences
355(1)
Professional Publishing
356(3)
Social Media as Presentation
359(1)
Time to Say Goodbye
359(4)
Index 363
G. Edward Evans is an award-winning author and Fulbright Scholar who has been an administrator, researcher, teacher, and writer. He formerly taught at the Graduate School of Librarianship and Information Science at the University of California, Los Angeles.

Holland Christie, MLS, is the public services manager at the Flagstaff City-Coconino County Public Library, where she supervises the reference, circulation, and youth services departments.