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E-raamat: Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Fifth Edition (Exams 220-901 & 220-902)

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  • Formaat: EPUB+DRM
  • Ilmumisaeg: 29-Apr-2016
  • Kirjastus: McGraw-Hill Education
  • Keel: eng
  • ISBN-13: 9781259589553
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Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Fifth Edition (Exams 220-901 & 220-902)Suurem pilt
  • Formaat: EPUB+DRM
  • Ilmumisaeg: 29-Apr-2016
  • Kirjastus: McGraw-Hill Education
  • Keel: eng
  • ISBN-13: 9781259589553
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Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Essential Skills for a Successful IT CareerWritten by the leading authority on CompTIA A+ certification and training, this four-color guide will help you become a certified IT professional with proven expertise in hardware and software, and help you pass CompTIA A+ exams 220-901 and 220-902. Mike Meyers CompTIA A+ Guide to Managing and Troubleshooting PCs, Fifth Edition offers complete coverage of the latest exam objectives. Youll get on-the-job tips, end-of-chapter review questions, and hundreds of color photographs and illustrations. The book also includes a coupon for 10% off of the exam feea $37 value.

Learn how to:





Work with CPUs, RAM, microprocessors, BIOS, motherboards, power supplies, and other PC components Install, configure, and troubleshoot hard drives Manage peripheral devices and removable media Install, upgrade, and maintain operating systems, including Windows, Mac OS X, and Linux Troubleshoot common computer problems Establish users and groups Set up video and multimedia cards Administer smartphones, tablets, and other mobile devices Install and configure wired and wireless networks Connect to the Internet Secure your PC and your network Install, configure, and manage printers and multifunction devices Work with the latest virtualization technologies Understand safety and environmental issues

Electronic content includes:





Practice exams for 901 & 902 One hour+ of free video training from Mike Meyers TotalSim simulations of performance-based questions Mike's favorite free PC tools and utilities A complete PDF copy of the book

Instructor resources available:





Instructor's Manual Power Point slides for each chapter with photographs and illustrations from the book Test Bank cartridges with hundreds of questions for use as quizzes and exams Answers to the end of chapter sections are not included in the book and are only available to adopting instructors
Preface xx
Instructor Web Site xxi
Chapter 1 The Path of the PC Tech
2(16)
CompTIA A+ Certification
2(2)
Who Is CompTIA?
2(1)
The Path to Other Certifications
3(1)
CompTIA A+ Objectives
4(4)
Windows-Centric
5(1)
Windows 10
5(1)
Exam 220-901
6(1)
Exam 220-902
7(1)
The Path to Certification
8(3)
Finding a Testing Center
8(1)
Exam Costs
9(1)
How to Pass the CompTIA A+ Exams
9(2)
Historical/Conceptual
11(7)
Chapter 2 Operational Procedures
18(24)
902
19(1)
The Professional Tech
19(4)
Appearance
19(1)
The Traits of a Tech
19(4)
Effective Communication
23(4)
Assertive Communication
23(1)
Respectful Communication
24(1)
Eliciting Answers
25(1)
Expectations and Follow-Up
26(1)
Tools of the Trade and Personal Safety
27(15)
Electrostatic Discharge (ESD)
27(1)
Antistatic Tools
28(1)
Electromagnetic Interference (EMI)
29(1)
Radio Frequency Interference (RFI)
30(1)
Personal Safety
30(1)
Physical Tools
31(1)
Software Tools
32(1)
Troubleshooting Theory
32(10)
Chapter 3 The Visible Computer
42(38)
Historical/Conceptual
43(1)
The Computing Process
43(5)
The Computing Parts
44(2)
Stages
46(1)
Why the Process Matters to Techs
47(1)
Breaking It Down
47(1)
901
48(1)
Computing Hardware
48(3)
902
51(1)
Computing Software
51(29)
Common Operating System Functions
52(1)
User Interfaces
52(10)
File Structures and Paths
62(4)
The Tech Launch Points
66(14)
Chapter 4 Microprocessors
80(42)
Historical/Conceptual
81(1)
CPU Core Components
81(8)
The Man in the Box
81(4)
Clock
85(3)
Back to the External Data Bus
88(1)
Memory
89(5)
Memory and RAM
89(2)
Address Bus
91(3)
901
94(1)
Modern CPUs
94(13)
Developers
94(3)
Technology
97(10)
Selecting and Installing CPUs
107(7)
Selecting a CPU
107(1)
Installation Issues
108(6)
Troubleshooting CPUs
114(2)
Symptoms of Overheating
114(1)
Catastrophic Failure
115(1)
Beyond A+
116(6)
Intel Core M
116(6)
Chapter 5 RAM
122(32)
Historical/Conceptual
123(1)
Understanding DRAM
123(5)
Organizing DRAM
124(1)
Practical DRAM
125(1)
DRAM Sticks
126(1)
Consumer RAM
127(1)
Types of RAM
128(1)
SDRAM
128(1)
RDRAM
129(1)
901
129(7)
DDR SDRAM
129(2)
DDR2
131(1)
DDR3
131(1)
DDR3L/DDR3U
132(1)
DDR4
132(1)
RAM Variations
133(3)
Working with RAM
136(9)
Do You Need More RAM?
136(6)
Getting the Right RAM
142(1)
Installing DIMMs
143(1)
Installing SO-DIMMs in Laptops
144(1)
Troubleshooting RAM
145(9)
Testing RAM
146(8)
Chapter 6 BIOS
154(36)
901
155(1)
We Need to Talk
155(6)
Talking to the Keyboard
156(2)
BIOS
158(3)
CMOS
161(13)
Modify CMOS: The Setup Program
162(4)
Typical CMOS Setup Programs
166(8)
Option ROM and Device Drivers
174(2)
Option ROM
174(1)
Device Drivers
175(1)
BIOS, BIOS, Everywhere!
176(1)
POST
176(3)
Before and During the Video Test: The Beep Codes
176(1)
Text Errors
177(1)
POST Cards
177(1)
The Boot Process
177(2)
Care and Feeding of BIOS and CMOS
179(11)
Default/Optimized Settings
179(1)
Clearing CMOS
180(1)
Losing CMOS Settings
180(1)
Flashing the ROM
181(9)
Chapter 7 Motherboards
190(40)
Historical/Conceptual
191(1)
How Motherboards Work
191(2)
Form Factors
191(2)
901
193(8)
Chipset
197(1)
Motherboard Components
198(3)
Expansion Bus
201(13)
Structure and Function of
the Expansion Bus
201(2)
PCI
203(1)
AGP
204(1)
PCI-X
204(1)
Mini-PCI
204(1)
PCI Express
204(2)
Installing Expansion Cards
206(7)
Troubleshooting Expansion Cards
213(1)
Upgrading and Installing Motherboards
214(5)
Choosing the Motherboard and Case
215(2)
Installing the Motherboard
217(2)
Troubleshooting Motherboards
219(11)
Symptoms
220(1)
Techniques
221(1)
Options
221(9)
Chapter 8 Power Supplies
230(32)
Historical/Conceptual
231(1)
Understanding Electricity
231(1)
901
232(1)
Powering the PC
232(4)
Supplying AC
233(3)
902
236(3)
901
239(8)
Supplying DC
239(8)
Installing and Maintaining Power Supplies
247(4)
Installing
247(1)
Cooling
248(3)
Troubleshooting Power Supplies
251(2)
No Motherboard
252(1)
Switches
252(1)
When Power Supplies Die Slowly
252(1)
Fuses and Fire
253(1)
Beyond A+
253(9)
It Glows!
253(1)
Modular Power Supplies
254(1)
Temperature and Efficiency
254(8)
Chapter 9 Hard Drive Technologies
262(26)
Historical/Conceptual
263(1)
How Hard Drives Work
263(1)
Magnetic Hard Drives
263(1)
901
263(2)
Solid-State Drives
264(1)
Hybrid Hard Drives
265(1)
Parallel and Serial ATA
265(5)
PATA
266(1)
SATA
267(3)
Protecting Data with RAID
270(5)
RAID
272(1)
Implementing RAID
273(1)
Software Versus Hardware
273(2)
Installing Drives
275(13)
Choosing Your Drive
275(1)
Jumpers and Cabling on PATA Drives
276(1)
Cabling SATA Drives
277(1)
Connecting Solid-State Drives
278(1)
BIOS Support: Configuring CMOS and Installing Drivers
278(3)
Troubleshooting Hard Drive Installation
281(7)
Chapter 10 Implementing Hard Drives
288(56)
Historical/Conceptual
289(1)
Hard Drive Partitions
289(1)
902
289(7)
Master Boot Record
290(2)
Dynamic Disks
292(1)
GUID Partition Table
293(1)
Other Partition Types
293(1)
When to Partition
294(1)
Partition Naming Problems
295(1)
Hard Drive Formatting
296(9)
File Systems in Windows
296(1)
FAT
296(5)
FAT32
301(1)
NTFS
302(2)
FAT64
304(1)
File Systems in Mac OS X
305(1)
File Systems in Linux
305(1)
The Partitioning, Formatting, and Pooling Process
305(18)
Bootable Media
305(1)
Partitioning and Formatting with the Installation Media
306(2)
Disk Management
308(12)
Formatting a Partition
320(1)
Storage Spaces
321(2)
Maintaining and Troubleshooting Hard Drives
323(5)
Maintenance
323(5)
901
328(5)
Troubleshooting Hard Drive Implementation
328(5)
Beyond A+
333(11)
Third-Party Partition Tools
334(10)
Chapter 11 Essential Peripherals
344(50)
901
345(1)
Supporting Common Ports
345(8)
USB Ports
345(5)
FireWire Ports
350(2)
Thunderbolt Ports
352(1)
General Port Issues
352(1)
Common Peripherals
353(22)
Keyboards
353(2)
Pointing Devices
355(1)
Biometric Devices
356(1)
Smart Card Readers
356(1)
Bar Code Readers
357(1)
Touch Screens
357(1)
Motion Sensors
358(1)
KVM Switches
358(1)
Gamepads and Joysticks
359(1)
Digitizers
360(1)
Multimedia Devices
361(10)
Video Capture
371(3)
TV Tuners
374(1)
Smart TV and Set-Top Boxes
375(1)
Storage Devices
375(19)
Flash Memory
376(3)
Optical Drives
379(15)
Chapter 12 Building a PC
394(42)
901
395(1)
Specialized Custom PCs
395(12)
Evaluating Parts
395(1)
Workstation PCs
395(4)
Specialized Consumer PCs
399(8)
902
407(1)
Installing and Upgrading Windows
407(16)
Media Sources
407(1)
Types of Installation
408(2)
The Installation and Upgrade Process
410(11)
Troubleshooting Installation Problems
421(2)
Post-Installation Tasks
423(5)
Patches, Service Packs, and Updates
423(1)
Upgrading Drivers
423(1)
Restoring User Data Files (If Applicable)
423(1)
Migrating and Retiring Systems
424(3)
No Installation Is Perfect
427(1)
Beyond A+
428(1)
Installing Windows 10
428(8)
Chapter 13 Windows Under the Hood
436(34)
902
437(1)
Registry
437(4)
Accessing the Registry
437(1)
Registry Components
437(1)
Talkin' Registry
438(2)
Manual Registry Edits
440(1)
Command-Line Registry Editing Tools
440(1)
The Boot Process
441(1)
Processes, Services, and Threads
442(20)
Task Manager
442(15)
Performance Tools
457(5)
Tools for Programmers
462(8)
Component Services
462(1)
Data Sources
463(7)
Chapter 14 Users, Groups, and Permissions
470(44)
902
471(1)
Authentication with Users and Groups
471(13)
User Accounts
471(1)
Passwords
471(2)
Groups
473(1)
Configuring Users and Groups
474(7)
Local Users and Groups
481(3)
Authorization Through NTFS
484(7)
NTFS Permissions
484(3)
Inheritance
487(1)
Permission Propagation
488(1)
Techs and Permissions
489(1)
Permissions in Linux and Mac OS X
489(2)
Sharing Resources Securely
491(7)
Sharing a Folder
492(1)
Add/Edit Users and/or Groups
493(1)
Administrative Shares
494(1)
Protecting Data with Encryption
495(3)
Beyond Sharing Users and Groups
498(16)
Security Policies
498(1)
User Account Control
499(3)
How UAC Works
502(2)
How to Turn Off UAC
504(1)
UAC in Modern Windows
505(9)
Chapter 15 Maintaining and Optimizing Operating Systems
514(36)
902
515(1)
Maintaining Operating Systems
515(13)
Windows Patch Management
515(2)
Patch Management in Mac OS X and Linux
517(1)
Managing Temporary Files in Windows
518(1)
Registry Maintenance
519(1)
Disk Maintenance Utilities
520(1)
Scheduling Maintenance
521(2)
Controlling Autostarting Software
523(2)
System Information
525(1)
Microsoft Management Console
526(2)
Optimizing Operating Systems
528(7)
Installing and Removing Software
528(4)
Installing/Optimizing a Device
532(2)
Performance Options
534(1)
Preparing for Problems
535(15)
Backing Up Personal Data
536(6)
System Restore in Windows
542(8)
Chapter 16 Working with the Command-Line Interface
550(48)
902
551(1)
Deciphering the Command-Line Interface
551(6)
Shells
552(1)
Accessing the Command-Line Interface in Windows
552(1)
Accessing the Command-Line Interface in Mac OS X and Linux
553(1)
The Command Prompt
554(1)
Closing the Terminal
555(1)
Filenames and File Formats
555(1)
Drives and Folders
555(2)
Mastering Fundamental Commands
557(11)
Structure: Syntax and Switches
558(1)
Viewing Directory Contents: dir and ls
558(2)
Changing Directory Focus: The cd Command
560(2)
Moving Between Drives
562(1)
Making Directories: The md/mkdir Command
563(1)
Removing Directories: The rd/rmdir Command
564(1)
Running a Program in Windows
565(1)
Running a Program in Mac OS X and Linux
566(2)
Working with Files
568(7)
Using Wildcards to Locate Files
569(1)
Deleting Files
570(1)
Copying and Moving Files
571(2)
Pruning and Grafting Folder Trees
573(2)
Assorted Windows Commands
575(4)
chkdsk (/f /r)
575(1)
format
575(1)
hostname
576(1)
gpupdate
576(1)
gpresult
577(1)
sfc
577(1)
shutdown
578(1)
Using Special Keys in Windows
578(1)
Beyond A+
579(3)
The compact and cipher Commands
579(3)
902
582(1)
PowerShell
582(1)
Assorted Mac OS X and Linux Commands
583(15)
ifconfig
584(1)
iwconfig
584(1)
ps
585(1)
grep
586(1)
apt-get
587(1)
vi
588(1)
dd
589(1)
shutdown
590(1)
passwd
590(8)
Chapter 17 Troubleshooting Operating Systems
598(50)
902
599(1)
Failure to Boot
599(22)
Failure to Boot: Hardware or Configuration
600(1)
Failure to Boot: Windows XP (A CompTIA Retro Moment)
601(4)
Failure to Boot: Modern Windows
605(16)
Failure to Boot: Linux
621(1)
Failure to Start Normally
621(15)
Device Drivers
622(1)
Registry
623(1)
Advanced Startup Options
624(3)
Troubleshooting Tools
627(5)
More Control Panel Tools
632(4)
Application Problems
636(12)
Application Installation Problems
636(1)
Problems with Uninstalling
637(1)
Compatibility
637(3)
Missing File or Incorrect File Version
640(1)
Crashing Programs
640(1)
Volume Shadow Copy Service and System Protection
640(8)
Chapter 18 Virtualization
648(34)
902
649(1)
Benefits of Virtualization
649(2)
Power Saving
649(1)
Hardware Consolidation
650(1)
System Management and Security
650(1)
Research
651(1)
Implementing Virtualization
651(17)
Meet the Hypervisor
652(2)
Emulation Versus Virtualization
654(1)
Client-Side Virtualization
655(11)
Server-Side Virtualization
666(2)
To the Cloud
668(14)
The Service-Layer Cake
670(3)
Ownership and Access
673(2)
Why We Cloud
675(7)
Chapter 19 Display Technologies
682(48)
Video Displays
683(1)
Historical/Conceptual
683(2)
CRT Monitors
683(2)
901
685(12)
LCD Monitors
686(7)
Projectors
693(1)
Plasma Displays
694(1)
Common Features
695(2)
Display Adapters
697(1)
Historical/Conceptual
697(3)
Modes
697(3)
901
700(6)
Motherboard Slot
700(1)
Graphics Processor
701(1)
Video Memory
702(1)
Integrated GPUs
703(1)
Connector Types and Associated Cables
703(3)
Installing and Configuring Video
706(2)
Software
707(1)
902
708(12)
Working with Drivers
715(1)
3-D Graphics
715(5)
Troubleshooting Video
720(3)
Troubleshooting Video Cards/Drivers
720(1)
Troubleshooting Monitors
721(2)
Beyond A+
723(1)
Changing Technologies
723(7)
Chapter 20 Essentials of Networking
730(26)
902
731(1)
Roles Hosts Play in Networks
731(2)
Historical/Conceptual
733(1)
Networking Technologies
733(1)
901
734(8)
Frames and NICs
734(2)
Ethernet
736(3)
Ethernet with Twisted Pair
739(1)
Ethernet with Alternative Connections
740(2)
Implementing Ethernet
742(14)
The Typical LAN
742(1)
Structured Cabling
743(8)
Going Wide
751(5)
Chapter 21 Local Area Networking
756(40)
901/902
757(1)
TCP/IP
757(14)
Network Addressing with IPv4
757(10)
Network Addressing with IPv6
767(4)
Installing and Configuring a Wired Network
771(14)
Installing a NIC
772(2)
Configuring a Network Client
774(1)
Sharing and Security
774(1)
Network Shares
775(1)
Network Organization
775(10)
Troubleshooting Networks
785(11)
Repairing Physical Cabling
785(3)
Fixing Common Problems
788(8)
Chapter 22 Wireless Networking
796(34)
Historical/Conceptual
797(1)
Wireless Networking Components
797(1)
901
798(3)
Wireless Networking Software
799(1)
Wireless Network Modes
800(1)
902
801(3)
Wireless Networking Security
801(3)
901
804(1)
Speed and Range Issues
804(1)
Wireless Networking Standards
805(5)
IEEE 802.11-Based Wireless Networking
805(3)
Other Wireless Standards
808(2)
902
810(1)
Installing and Configuring Wireless Networking
810(9)
Wi-Fi Configuration
810(6)
Bluetooth Configuration
816(2)
Cellular Configuration
818(1)
Troubleshooting Wi-Fi
819(11)
Hardware Troubleshooting
820(1)
Software Troubleshooting
820(1)
Connectivity Troubleshooting
821(1)
Configuration Troubleshooting
821(9)
Chapter 23 The Internet
830(52)
Historical/Conceptual
831(1)
How the Internet Works
831(3)
Internet Tiers
831(1)
TCP/IP-The Common Language of the Internet
832(1)
Internet Service Providers
833(1)
Connection Concepts
833(1)
901
834(1)
Connecting to the Internet
834(12)
Dial-Up
835(3)
DSL
838(1)
Cable
839(1)
Fiber
839(1)
Wi-Fi
840(1)
Cellular
840(1)
Satellite
841(1)
Connection to the Internet
842(4)
Internet Application Protocols
846(2)
902
848(20)
The World Wide Web
848(5)
E-mail
853(6)
File Transfer Protocol (FTP)
859(1)
Telnet and SSH
859(1)
SFTP
860(1)
Voice over IP
860(1)
Remote Desktop
861(3)
Virtual Private Networks
864(3)
Support Applications (Internet Utilities)
867(1)
901
868(1)
Internet Troubleshooting
868(4)
No Connectivity
869(1)
Limited Connectivity
870(1)
Local Connectivity
870(1)
Slow Transfer Speeds
871(1)
Beyond A+
872(10)
Online Gaming
872(1)
Chat
873(1)
File Sharing
874(8)
Chapter 24 Portable Computing
882(48)
Historical/Conceptual
883(1)
Portable Computing Devices
883(4)
Taxonomy
883(4)
901
887(3)
Input Devices
887(2)
Display Types
889(1)
Extending Portable Computers
890(5)
Single-Function Ports
890(2)
Networking Options
892(1)
Portable-Specific Expansion Slots
893(1)
Storage Card Slots
894(1)
General-Purpose Ports
894(1)
Managing and Maintaining Portable Computers
895(11)
Batteries
896(1)
Power Management
896(6)
Cleaning
902(2)
Heat
904(1)
Protecting the Machine
905(1)
Upgrading and Repairing Laptop Computers
906(10)
Disassembly Process
907(2)
Standard Upgrades
909(3)
Hardware Replacement
912(4)
Troubleshooting Portable Computers
916(14)
Power and Performance
916(2)
Components
918(12)
Chapter 25 Understanding Mobile Devices
930(36)
901
931(1)
Mobile Computing Devices
931(7)
Device Variants
931(4)
Mobile Hardware Features
935(3)
902
938(1)
Meet the Big Three Mobile OSs
938(9)
Development Models
938(2)
Apple iOS
940(1)
Google Android
940(1)
Microsoft Windows Phone
941(1)
Mobile OS Features
941(6)
Configuring a Mobile Device
947(19)
Enhancing Hardware
947(2)
Adding Apps
949(2)
Network Connectivity
951(1)
Data
952(1)
E-mail
953(2)
Synchronization
955(2)
Mobile Device Communication and Ports
957(9)
Chapter 26 Care and Feeding of Mobile Devices
966(38)
901/902
967(1)
Troubleshooting Mobile Device Issues
967(14)
Troubleshooting Tools
967(3)
Touchscreen and Display Issues
970(2)
App Not Loading
972(1)
Overheating
973(1)
Slow Performance
973(1)
Battery Life
974(2)
Swollen Battery
976(1)
Frozen System
977(1)
Cannot Broadcast to an External Monitor
977(1)
No Sound from Speakers
978(1)
Connectivity and Data Usage Issues
978(1)
GPS and Location Services Problems
979(1)
System Lockout
980(1)
Encryption Problems
981(1)
Securing Mobile Devices
981(8)
BY OD versus Corporate-Owned Devices
981(1)
Profile Security Requirements
982(1)
Preventing Physical Damage
983(1)
Combating Malware
984(1)
Dealing with Loss
984(1)
Recovering from Theft
985(1)
Securing Your Data
986(3)
Mobile OS and Application Security Issues
989(15)
Troubleshooting Tools
989(2)
Risks, Symptoms, and Clues
991(13)
Chapter 27 Printers and Multifunction Devices
1004(50)
901
1005(1)
Printer and Multifunction Device Components and Technologies
1005(16)
Printers
1005(11)
Scanners
1016(4)
Copy and Fax Components
1020(1)
Connectivity
1020(1)
The Laser Printing Process
1021(4)
Processing
1022(1)
Charging
1023(1)
Exposing
1023(1)
Developing
1023(1)
Transferring
1023(1)
Fusing
1024(1)
Cleaning
1024(1)
Installing a Multifunction Device
1025(8)
Setting Up Printers in Windows
1025(5)
Configuring Print Settings
1030(1)
Optimizing Print Performance
1031(1)
Managing Shared/Public/Networked
Devices
1032(1)
Troubleshooting Printers
1033(21)
Troubleshooting General Issues
1033(3)
Troubleshooting Impact Printers
1036(1)
Troubleshooting Thermal Printers
1037(1)
Troubleshooting Inkjet Printers
1038(2)
Troubleshooting Laser Printers
1040(14)
Chapter 28 Securing Computers
1054(56)
902
1055(1)
Analyzing Threats
1055(6)
Unauthorized Access
1055(1)
Social Engineering
1056(1)
Data Destruction
1057(1)
Administrative Access
1058(1)
System Crash/Hardware Failure
1058(1)
Physical Theft
1058(1)
Malware
1059(1)
Environmental Threats
1059(2)
Security Concepts and Technologies
1061(12)
Access Control
1061(7)
Data Classification and Compliance
1068(1)
Licensing
1069(1)
Reporting
1070(3)
Network Security
1073(83)
Malicious Software
1073(7)
Malware Signs and Symptoms
1080(1)
Malware Prevention and Recovery
1081(7)
Firewalls
1088(8)
Internet Appliances
1096(1)
Authentication and Encryption
1096(4)
Wireless Issues
1100(10)
Appendix A Mapping to the CompTIA A+ Objectives 1110(44)
220-901 Exam Objectives
1110(21)
220-902 Exam Objectives
1131(23)
Appendix B About the CD-ROM 1154(4)
Playing the Mike Meyers Introduction Video
1154(1)
System Requirements
1154(1)
Total Tester Exam Software
1155(1)
Pre-assessment Test
1155(1)
TotalSims for CompTIA A+
1155(1)
Mike's Video Training
1155(1)
Mike's Cool Tools
1156(1)
PDF Copy of the Book
1156(1)
Technical Support
1156(2)
Total Seminars Technical Support
1156(1)
McGraw-Hill Education Content Support
1157(1)
Glossary 1158(60)
Index 1218
Michael Meyers, MCP, CompTIA A+, CompTIA Network+, CompTIA Security+ (Houston, TX), is one of the industry's leading authorities on CompTIA certification. He is the president and founder and Total Seminars, LLC, a major provider of PC and network repair seminars for thousands of organizations including IBM, Lucent Technologies, GE, the FBI, the FAA and the United Nations. Mike is the best-selling author of the A+ Certification All-in-One Exam Guide.
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