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E-raamat: Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Sixth Edition (Exams 220-1001 & 220-1002)

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  • Formaat: EPUB+DRM
  • Ilmumisaeg: 10-May-2019
  • Kirjastus: McGraw-Hill Education
  • Keel: eng
  • ISBN-13: 9781260455076
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  • Formaat: EPUB+DRM
  • Ilmumisaeg: 10-May-2019
  • Kirjastus: McGraw-Hill Education
  • Keel: eng
  • ISBN-13: 9781260455076
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Fully Updated for Core 1 and Core 2 Exams—Essential Skills for a Successful IT Career

Written by the leading authority on CompTIA A+ certification and training, this four-color guide will help you pass CompTIA A+ exams 220-1001 and 220-1002 and become a certified IT professional with proven expertise in hardware and software. Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs, Sixth Edition offers complete coverage of the latest exam objectives. You’ll get on-the-job tips, end-of-chapter review questions, and hundreds of photographs and illustrations. Note: this textbook is intended for classroom use and answers to the end of chapter sections are only available to adopting instructors—please contact your McGraw-Hill Education sales representative.

Learn how to:

• Work with CPUs, RAM, BIOS, motherboards, power supplies, and other personal computer components
• Install, configure, and maintain hard drives
• Manage input devices and removable media
• Set up, upgrade, and maintain all versions of Windows
• Troubleshoot and fix computer problems
• Establish users and groups
• Set up video and multimedia cards
• Administer smartphones, tablets, and other mobile devices
• Set up wired and wireless networks
• Connect to the Internet
• Protect your personal computer and your network
• Install printers and other peripherals
• Implement virtualization and cloud-based technologies
• Understand safety and environmental issues

Online content includes:

• Practice exams for 1001 & 1002
• One hour+ of free video training from Mike Meyers
• TotalSim online simulations of performance-based questions
• A list of free networking utilities

Introduction xviii
Instructor Web Site xxxiii
Chapter 1 Safety and Professionalism
1(23)
1002
1(1)
The Professional Tech
1(3)
Appearance
1(1)
The Traits of a Tech
1(3)
Effective Communication
4(4)
Assertive Communication
4(1)
Respectful Communication
5(1)
Getting Answers
6(1)
Expectations and Follow-up
7(1)
Be Prepared!
8(11)
Electrostatic Discharge (ESD)
9(1)
Antistatic Tools
9(2)
Electromagnetic Interference (EMI)
11(1)
Radio Frequency Interference (RFI)
11(1)
Physical Tools
11(1)
Personal Safety
12(2)
Troubleshooting Methodology
14(5)
Chapter 1 Review
19(5)
Chapter 2 The Visible Computer
24(36)
Historical /Conceptual
25(1)
The Computing Process
25(4)
The Computing Parts
26(1)
Stages
27(1)
Why the Process Matters to Techs
28(1)
Breaking It Down
29(1)
1001
29(1)
Computing Hardware
29(3)
1002
32(1)
Computing Software
32(24)
Common Operating System Functions
32(1)
User Interfaces
33(10)
File Structures and Paths
43(2)
The Tech Launch Points
45(11)
Chapter 2 Review
56(4)
Chapter 3 CPUs
60(42)
Historical/Conceptual
61(1)
CPU Core Components
61(7)
The Man in the Box
61(2)
Registers
63(2)
Clock
65(3)
Back to the External Data Bus
68(1)
Memory
68(6)
Memory and RAM
69(1)
Address Bus
70(4)
1001
74(1)
Modern CPUs
74(12)
Developers
74(3)
Technology
77(9)
Selecting and Installing CPUs
86(8)
Selecting a CPU
86(2)
Installation Issues
88(6)
Troubleshooting CPUs
94(2)
Symptoms of Overheating
94(1)
Catastrophic Failure
95(1)
Beyond A+
96(1)
Intel Core M
96(1)
Chapter 3 Review
97(5)
Chapter 4 RAM
102(30)
Historical/Conceptual
103(1)
Understanding DRAM
103(5)
Organizing DRAM
104(1)
Practical DRAM
105(1)
DRAM Sticks
106(1)
Consumer RAM
107(1)
Types of RAM
108(1)
SDRAM
108(1)
RDRAM
109(1)
1001
109(6)
DDR SDRAM
109(2)
DDR2
111(1)
DDR3
111(1)
DDR3L/DDR3U
112(1)
DDR4
112(1)
RAM Variations
113(2)
Working with RAM
115(9)
Do You Need More RAM?
116(5)
Getting the Right RAM
121(2)
Installing DIMMs
123(1)
Installing SO-DIMMs in Laptops
124(1)
Troubleshooting RAM
124(3)
Chapter 4 Review
127(5)
Chapter 5 Firmware
132(32)
1001
133(1)
We Need to Talk
133(6)
Talking to the Keyboard
135(1)
BIOS
136(3)
CMOS and RTC
139(9)
Typical System Setup Utility
139(1)
Graphical UEFI System Setup Utility
139(4)
Text-Based UEFI Intel-Based Setup Utility
143(3)
Other BIOS Security Settings
146(1)
Exiting and Saving Settings
147(1)
Option ROM and Device Drivers
148(2)
Option ROM
148(1)
Device Drivers
149(1)
BIOS, BIOS, Everywhere!
150(1)
Power-On Self Test (POST)
150(3)
Before and During the Video Test: The Beep Codes
150(1)
Text Errors
151(1)
POST Cards
151(1)
The Boot Process
151(2)
Care and Feeding of BIOS/UEFI and CMOS
153(5)
Default/Optimized Settings
153(1)
Clearing CMOS RTC RAM
154(1)
Losing CMOS RTC Settings
155(1)
Flashing the ROM
156(2)
Chapter 5 Review
158(6)
Chapter 6 Motherboards
164(36)
Historical/Conceptual
165(1)
How Motherboards Work
165(2)
Form Factors
165(2)
1001
167(7)
Chipset
170(2)
Standard Components
172(1)
Additional Components
172(2)
Expansion Bus
174(11)
Structure and Function of the Expansion Bus
174(1)
PCI
175(1)
Mini-PCI
176(1)
PCI Express
176(1)
Installing Expansion Cards
177(6)
Troubleshooting Expansion Cards
183(2)
Upgrading and Installing Motherboards
185(5)
Choosing the Motherboard and Case
185(3)
Installing the Motherboard
188(2)
Troubleshooting Motherboards
190(4)
Symptoms
190(1)
Techniques
191(1)
Options
192(2)
Chapter 6 Review
194(6)
Chapter 7 Power Supplies
200(34)
Historical/Conceptual
201(1)
Understanding Electricity
201(2)
1001
203(1)
Powering the PC
203(4)
Supplying AC
203(4)
1002
207(4)
Supplying DC
211(8)
Installing and Maintaining Power Supplies
219(4)
Installing
219(1)
Cooling
220(3)
Troubleshooting Power Supplies
223(2)
No Motherboard
224(1)
Switches
224(1)
When Power Supplies Die Slowly
224(1)
Fuses and Fire
225(1)
Beyond A+
225(1)
Modular Power Supplies
226(1)
Temperature and Efficiency
226(1)
Chapter 7 Review
227(7)
Chapter 8 Mass Storage Technologies
234(28)
Historical/Conceptual
235(1)
How Hard Drives Work
235(1)
Magnetic Hard Drives
235(1)
1001
235(4)
Solid-State Drives
236(3)
Hybrid Hard Drives
239(1)
Connecting Mass Storage
239(6)
PATA
240(1)
SATA
241(2)
eSATA and Other External Drives
243(1)
Refining Mass Storage Communication
243(2)
Protecting Data with RAID
245(4)
RAID
247(1)
Implementing RAID
248(1)
Software Versus Hardware
248(1)
Dedicated RAID Boxes
249(1)
Installing Drives
249(7)
Choosing Your Drive
250(1)
PATA Drive Installation
250(1)
Cabling SATA Drives
251(1)
Connecting Solid-State Drives
252(1)
BIOS Support: Configuring CMOS and Installing Drivers
253(2)
Troubleshooting Hard Drive Installation
255(1)
Chapter 8 Review
256(6)
Chapter 9 Implementing Mass Storage
262(56)
Historical/Conceptual
263(1)
Hard Drive Partitions
263(2)
1002
265(6)
Master Boot Record
265(2)
Dynamic Disks
267(1)
GUID Partition Table
268(1)
Other Partition Types
268(1)
When to Partition
269(1)
Partition Naming Problems
270(1)
Hard Drive Formatting
271(9)
File Systems in Windows
272(1)
FAT32
272(5)
NTFS
277(2)
exFAT
279(1)
File Systems in macOS
279(1)
File Systems in Linux
279(1)
The Partitioning, Formatting, and Pooling Process
280(19)
Bootable Media
280(1)
Partitioning and Formatting with the Installation Media
281(2)
Disk Management
283(13)
Formatting a Partition
296(1)
Storage Spaces
297(2)
Maintaining and Troubleshooting Hard Drives
299(4)
Maintenance
299(4)
1001
303(5)
Troubleshooting Hard Drive Implementation
303(5)
Beyond A+
308(3)
Third-Party Partition Tools
308(3)
Chapter 9 Review
311(7)
Chapter 10 Essential Peripherals
318(40)
1001
319(1)
Supporting Common Ports
319(7)
Serial Ports
319(1)
USB Ports
319(6)
FireWire Ports
325(1)
Thunderbolt Ports
325(1)
General Port Issues
325(1)
Common Peripherals
326(17)
Keyboards
327(2)
Pointing Devices
329(1)
Biometric Devices
330(1)
Smart Card Readers
331(1)
Barcode/QR Scanners
331(1)
Touch Screens
332(1)
KVM Switches
333(1)
Game Controllers and Joysticks
334(1)
Digitizers
335(1)
Multimedia Devices and Formats
336(7)
Storage Devices
343(9)
Flash Memory
344(3)
Optical Media
347(5)
Chapter 10 Review
352(6)
Chapter 11 Building a PC
358(38)
1001
359(1)
Specialized PCs
359(11)
Prerequisites to Building
359(1)
Custom PCs for Specific Jobs
360(1)
Standard Thick Clients
360(2)
Thin Clients
362(1)
Virtualization Workstation
363(1)
Gaming PC
364(1)
Graphics/CAD/CAM Design Workstation
364(1)
Audio/Video Editing Workstation
365(1)
Network Attached Storage Devices
366(4)
1002
370(1)
Installing and Upgrading Windows
370(15)
Media Sources
370(1)
Types of Installation
371(3)
The OS Installation Process
374(9)
Troubleshooting Installation Problems
383(2)
Post-Installation Tasks
385(5)
Patches, Service Packs, and Updates
385(1)
Upgrading Drivers
385(1)
Restoring User Data Files (If Applicable)
386(1)
Install Essential Software
386(1)
Migrating and Retiring Systems
386(3)
No Installation Is Perfect
389(1)
Beyond A+
390(1)
Privacy Concerns with Windows 10
390(1)
Chapter 11 Review
391(5)
Chapter 12 Windows Under the Hood
396(32)
1002
397(1)
Registry
397(4)
Accessing the Registry
397(1)
Registry Components
397(2)
Talkin' Registry
399(1)
Manual Registry Edits
400(1)
Command-Line Registry Editing Tools
401(1)
The Boot Process
401(1)
Applications, Processes, and Services
402(19)
Task Manager
403(14)
Resource Monitor
417(1)
Performance Tools
418(3)
Tools for Programmers
421(2)
Component Services
421(1)
Data Sources
422(1)
Chapter 12 Review
423(5)
Chapter 13 Users, Groups, and Permissions
428(42)
1002
429(1)
Authentication with Users and Groups
429(13)
User Accounts
429(1)
Passwords
430(1)
Groups
431(1)
Standard User and Elevated Privileges
432(1)
Configuring Users and Groups in Windows
433(9)
Authorization Through NTFS
442(7)
NTFS Permissions
442(2)
Inheritance
444(1)
Permission Propagation
445(1)
Techs and Permissions
446(1)
Permissions in Linux and macOS
447(2)
Sharing Resources Securely
449(7)
Sharing Folders and Files
449(4)
Locating Shared Folders
453(1)
Administrative Shares
453(1)
Protecting Data with Encryption
454(2)
Beyond Sharing Resources
456(8)
Security Policies
456(1)
User Account Control
457(3)
How UAC Works
460(1)
UAC in Modern Windows
460(4)
Chapter 13 Review
464(6)
Chapter 14 Maintaining and Optimizing Operating Systems
470(46)
1002
471(1)
Maintaining Operating Systems
471(20)
Patch Management
471(7)
Managing Temporary Files in Windows
478(1)
Registry Maintenance
478(1)
Disk Maintenance Utilities
479(2)
Scheduling Maintenance
481(3)
Controlling Auto starting Software
484(4)
Handy Windows Administration Tools
488(3)
Optimizing Operating Systems
491(11)
Installing and Removing Software
491(7)
Installing and Optimizing a Device
498(1)
Performance Options
499(3)
Preparing for Problems
502(8)
Backing Up Personal Data
502(5)
System Restore in Windows
507(3)
Chapter 14 Review
510(6)
Chapter 15 Working with the Command-Line Interface
516(52)
1002
517(1)
Deciphering the Command-Line Interface
517(7)
Sheik
518(1)
Accessing the Command-Line Interface in Windows
518(1)
Accessing the Command-Line Interface in macOS and Linux
519(2)
The Command Prompt
521(1)
Closing the Terminal
521(1)
File Formats and Filenames
521(1)
Drives and Folders
522(2)
Mastering Fundamental Commands
524(11)
Structure: Syntax and Switches
524(1)
Viewing Directory Contents: dir and is
525(2)
Changing Directory Focus: The cd Command
527(1)
Moving Between Drives
528(1)
Making Directories: The md/mkdir Command
529(2)
Removing Directories: The rd/rmdir Command
531(1)
Running a Program in Windows
532(1)
Running a Program in macOS and Linux
533(2)
Working with Files
535(6)
Using Wildcards to Locate Files
535(2)
Deleting Files
537(1)
Copying and Moving Files
538(1)
Pruning and Grafting Folder Trees
539(2)
Assorted Windows Commands
541(5)
Chkdsk (/f/r)
541(1)
format
542(1)
hostname
543(1)
gpupdate
543(1)
gpresult
543(1)
sfc
544(1)
shutdown
545(1)
Using Special Keys in Windows
545(1)
PowerShell
545(1)
Assorted macOS and Linux Commands
546(8)
ifconfig
547(1)
iwconfig
547(1)
ps
548(1)
grep
549(1)
apt-get/APT
550(1)
vi
551(1)
dd
552(1)
shutdown
553(1)
passwd
554(1)
Scripting
554(7)
Script Types and Languages
555(1)
Anatomy of a Script
555(4)
Environment Variables
559(2)
Chapter 15 Review
561(7)
Chapter 16 Troubleshooting Operating Systems
568(48)
1002
569(1)
Failure to Boot
569(18)
Failure to Boot: Hardware or Configuration
570(1)
Failure to Boot: Windows
571(15)
Failure to Boot: Linux
586(1)
Failure to Start Normally
587(15)
Device Drivers
587(1)
Registry
588(1)
Advanced Startup Options
589(3)
Rebuild Windows Profiles
592(2)
Troubleshooting Tools
594(5)
More Control Panel Tools
599(3)
Application Problems
602(8)
Application Installation Problems
603(1)
Problems with Uninstalling
604(1)
Compatibility
604(2)
Missing File or Incorrect File Version
606(1)
Unresponsive Apps
606(1)
Application Crashes
607(1)
Volume Shadow Copy Service and System Protection
608(2)
Chapter 16 Review
610(6)
Chapter 17 Display Technologies
616(50)
Video Displays
617(1)
LCD Monitors
617(1)
Historical/Conceptual
617(2)
1001
619(12)
Projectors
625(2)
VR Headsets
627(1)
Common Monitor Features
627(4)
Display Adapters
631(4)
Motherboard Slot
631(1)
Graphics Processor
632(1)
Video Memory
633(1)
Integrated GPUs
634(1)
Connector Types and Associated Cables
635(1)
Installing and Configuring Video
635(2)
Software
636(1)
1002
637(10)
Working with Drivers
645(2)
Historical/Conceptual
647(3)
3-D Graphics
647(3)
1002
650(1)
Troubleshooting Video
651(5)
Troubleshooting Video Cards and Drivers
651(1)
Troubleshooting Monitors
652(3)
Troubleshooting Projectors
655(1)
Beyond A+
656(1)
Additional Display Topics
656(3)
MicroLED
656(1)
High Dynamic Range
656(1)
Adaptive Sync
657(1)
Video Modes
657(1)
eGPUs
658(1)
Chapter 17 Review
659(7)
Chapter 18 Essentials of Networking
666(28)
1000
667(1)
Roles Hosts Play in Networks
667(2)
Historical/Conceptual
669(1)
Networking Technologies
669(1)
1001
670(8)
Frames and NICs
670(2)
Ethernet
672(3)
Ethernet with Twisted Pair
675(1)
Ethernet with Alternative Connections
676(2)
Implementing Ethernet
678(11)
The Typical LAN
678(1)
Structured Cabling
679(8)
Going Wide
687(2)
Chapter 18 Review
689(5)
Chapter 19 Local Area Networking
694(48)
1001/1002
695(1)
TCP/IP
695(15)
Network Addressing with IPv4
695(5)
TCP/UDP
700(6)
Network Addressing with IPv6
706(4)
Installing and Configuring a Wired Network
710(19)
Installing a NIC
710(3)
Configuring IP Addressing
713(1)
Connecting to a Switch
713(1)
Sharing and Security
713(1)
Network Shares
714(1)
Network Organization
715(14)
Troubleshooting Networks
729(7)
Repairing Physical Cabling
730(3)
Fixing Common Problems
733(3)
Chapter 19 Review
736(6)
Chapter 20 Wireless Networking
742(36)
Historical/Conceptual
743(1)
Wireless Networking Components
743(1)
1001
744(3)
Wireless Networking Software
745(1)
Wireless Network Modes
745(2)
1002
747(3)
Wireless Networking Security
747(3)
1001
750(1)
Speed and Range Issues
750(1)
Wireless Networking Standards
751(5)
IEEE 802.11-Based Wireless Networking
751(3)
Other Wireless Standards
754(2)
1002
756(1)
Installing and Configuring Wireless Networking
756(9)
Wi-Fi Configuration
756(8)
Bluetooth Configuration
764(1)
Cellular Configuration
764(1)
Troubleshooting Wi-Fi
765(5)
Hardware Troubleshooting
767(1)
Software Troubleshooting
767(1)
Connectivity Troubleshooting
767(1)
Configuration Troubleshooting
768(2)
Chapter 20 Review
770(8)
Chapter 21 The Internet
778(52)
Historical/Conceptual
779(1)
How the Internet Works
779(3)
Internet Tiers
779(1)
TCP/IP: The Common Language of the Internet
780(1)
Internet Service Providers
781(1)
Connection Concepts
782(1)
1001
782(1)
Connecting to the Internet
782(13)
Dial-Up
783(4)
DSL
787(1)
Cable
788(1)
Fiber
788(1)
Wi-Fi
789(1)
Line-of-Sight Wireless
789(1)
Cellular
789(2)
Satellite
791(1)
Connection to the Internet
791(4)
Internet Application Protocols
795(3)
1002
798(17)
The World Wide Web
798(5)
E-mail
803(2)
File Transfer Protocol (FTP)
805(1)
Telnet and SSH
806(1)
SFTP
806(1)
Voice over IP
807(1)
Remote Desktop
808(2)
Virtual Private Networks
810(2)
File Sharing
812(2)
Internet Utility Protocols
814(1)
1001
815(2)
The Internet of Things
815(2)
Internet Troubleshooting
817(5)
No Connectivity
818(1)
Limited Connectivity
819(1)
Local Connectivity
819(1)
Slow Transfer Speeds
820(2)
Beyond A+
822(2)
Online Gaming
822(2)
Chapter 21 Review
824(6)
Chapter 22 Visualization
830(34)
1001
831(1)
Benefits of Virtualization
831(2)
Power Saving
831(1)
Hardware Consolidation
832(1)
System Management and Security
832(1)
Research
833(1)
Implementing Virtualization
833(15)
Meet the Hypervisor
834(3)
Emulation Versus Virtualization
837(1)
Client-Side Virtualization
837(8)
Server-Side Virtualization
845(3)
To the Cloud
848(10)
The Service-Layer Cake
849(4)
Ownership and Access
853(2)
Why We Cloud
855(3)
Chapter 22 Review
858(6)
Chapter 23 Portable Computing
864(44)
Historical/Conceptual
865(1)
Portable Computing Devices
865(2)
Taxonomy
865(2)
1001
867(3)
Input Devices
867(2)
Display Types
869(1)
Extending Portable Computers
870(6)
Single-Function Ports
870(2)
Networking Options
872(1)
Portable-Specific Expansion Slots
873(1)
Storage Card Slots
874(1)
General-Purpose Ports
874(2)
Managing and Maintaining Portable Computers
876(9)
Batteries
876(1)
Power Management
877(5)
Cleaning
882(1)
Heat
883(1)
Protecting the Machine
883(2)
Upgrading and Repairing Laptop Computers
885(10)
Disassembly Process
886(2)
Standard Upgrades
888(3)
Hardware/Device Replacement
891(4)
Troubleshooting Portable Computers
895(6)
Power and Performance
895(2)
Components
897(4)
Chapter 23 Review
901(7)
Chapter 24 Understanding Mobile Devices
908(38)
1001
909(1)
Mobile Computing Devices
909(7)
Device Variants
909(4)
Mobile Hardware Features
913(3)
1002
916(1)
Mobile Operating Systems
916(8)
Development Models
916(2)
Apple iOS
918(1)
Google Android
918(1)
Mobile OS Features
918(6)
Configuring a Mobile Device
924(16)
Enhancing Hardware
924(3)
Installing and Configuring Apps
927(2)
Network Connectivity
929(1)
Data
930(1)
E-mail
930(2)
Synchronization
932(3)
Mobile Device Communication and Ports
935(5)
Chapter 24 Review
940(6)
Chapter 25 Care and Feeding of Mobile Devices
946(38)
1001/1002
947(1)
Troubleshooting Mobile Device Issues
947(14)
Troubleshooting Tools
947(3)
Touchscreen and Display Issues
950(2)
App Not Loading
952(1)
Overheating
953(1)
Slow Performance
953(1)
Battery Life
954(2)
Swollen Battery
956(1)
Frozen System
957(1)
Cannot Broadcast to an External Monitor
957(1)
No Sound from Speakers
958(1)
Connectivity and Data Usage Issues
958(1)
GPS and Location Services Problems
959(1)
System Lockout
960(1)
Encryption Problems
961(1)
Securing Mobile Devices
961(8)
BYOD Versus Corporate-Owned Devices
962(1)
Profile Security Requirements
962(2)
Preventing Physical Damage
964(1)
Combating Malware
964(1)
Dealing with Loss
964(2)
Recovering from Theft
966(1)
Securing Your Data
966(3)
Mobile OS and Application Security Issues
969(8)
Troubleshooting Tools
969(2)
Risks, Symptoms, and Clues
971(6)
Chapter 25 Review
977(7)
Chapter 26 Printers and Multifunction Devices
984(52)
1001
985(1)
Printer and Multifunction Device Components and Technologies
985(17)
Printers
985(12)
Scanners
997(3)
Copy and Fax Components
1000(1)
Automatic Document Feeders
1000(1)
Connectivity
1000(2)
The Laser Printing Process
1002(4)
Processing
1002(2)
Charging
1004(1)
Exposing
1004(1)
Developing
1004(1)
Transferring
1004(1)
Fusing
1005(1)
Cleaning
1005(1)
Installing a Multifunction Device
1006(4)
Setting Up Printers in Windows
1006(4)
1002
1010(1)
1001
1011(3)
Configuring Print Settings
1011(1)
Optimizing Print Performance
1012(1)
Managing Public/Shared/Networked Devices
1013(1)
Troubleshooting Printers
1014(13)
Troubleshooting General Issues
1014(4)
Troubleshooting Impact Printers
1018(1)
Troubleshooting Thermal Printers
1019(1)
Troubleshooting Inkjet Printers
1019(2)
Troubleshooting Laser Printers
1021(5)
Troubleshooting 3-D Printers
1026(1)
Chapter 26 Review
1027(9)
Chapter 27 Securing Computers
1036(58)
1002
1037(1)
Analyzing Threats
1037(6)
Unauthorized Access
1037(1)
Social Engineering
1038(1)
Denial of Service
1039(1)
Data Destruction
1039(1)
Administrative Access
1040(1)
System Crash/Hardware Failure
1040(1)
Physical Theft
1040(1)
Malware
1041(1)
Environmental Threats
1041(2)
Security Concepts and Technologies
1043(14)
Access Control
1043(9)
Data Classification and Compliance
1052(1)
Licensing
1052(2)
Incident Response
1054(3)
Network Security
1057(28)
Malicious Software
1057(7)
Malware Signs and Symptoms
1064(2)
Malware Prevention and Recovery
1066(6)
Firewalls
1072(8)
Internet Appliances
1080(1)
Authentication and Encryption
1080(3)
Wireless Issues
1083(2)
Chapter 27 Review
1085(9)
Chapter 28 Operational Procedures
1094(18)
1002
1095(1)
Documentation Best Practices
1095(3)
Network Documentation
1095(1)
Company Policies
1096(1)
Inventory Management
1097(1)
Managing Change Management
1098(2)
Change Management Processes
1098(1)
Implementing Change (Scenario)
1098(2)
Disaster Prevention and Recovery
1100(7)
Power Protection
1100(1)
Backup and Recovery Procedures
1101(5)
Account Recovery
1106(1)
Beyond A+
1107(1)
Chapter 28 Review
1108(4)
Appendix A Mapping to the CompTIA A+ Objectives
1112(42)
220-1001 Exam Objectives
1112(21)
220-1002 Exam Objectives
1133(21)
Appendix B About the Online Content
1154(4)
System Requirements
1154(1)
Your Total Seminars Training Hub Account
1154(1)
Privacy Notice
1154(1)
Single User License Terms and Conditions
1155(1)
Total Tester Online
1156(1)
Pre-Assessment Test
1156(1)
Other Online Book Resources
1157(1)
Total Sims for A+
1157(1)
Mike's Video Training
1157(1)
Playing the Mike Meyers Introduction Video
1157(1)
Mike's Cool Tools
1157(1)
Technical Support
1157(1)
Glossary 1158(59)
Index 1217
Michael Meyers, MCP, CompTIA A+, CompTIA Network+, CompTIA Security+ (Houston, TX), is one of the industry's leading authorities on CompTIA certification. He is the president and founder and Total Seminars, LLC, a major provider of PC and network repair seminars for thousands of organizations including IBM, Lucent Technologies, GE, the FBI, the FAA and the United Nations. Mike is the best-selling author of the A+ Certification All-in-One Exam Guide.
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