Recent years have seen varying workplace trends, changes in approaches to work, from both employers and employees, changes in the nature of work and types of employment; and a particular phenomenon that has altered is workplace loyalty and commitment.
This topic is examined by offering insights on the macro (context), meso (organizational) levels and micro level (individuals) factors that drive public employees to engage differently within the public sector. There are unique factors of the public sector that are examined here in detail related to workplace loyalty and commitment. The chapters provide a closer look to the different macro-areas/dimensions, contexts, or institutional factors affecting employee loyalties in the public sector. Specifically, the following lenses will be used: institutional; public policy domain; public professions; and organization type.
The authors conclude with a reflection on the future of employee loyalty at work. This in a context of technological evolutions (AI), gig work, and agile organizational structures. It offers key implications for theory, practice, and policy-making accounting for public employees' multiple loyalties.
Introduction: Why is it Important to Deal with Public Servants
Loyalties?; Armand Brice Kouadio and David Giauque
Section
1. Value Congruence and Role Conception under Political and
Organizational Pressure
Chapter
1. Implementation of International Instruments: How do Public
Employees Navigate Multiple Loyalties?; Matthieu Niederhauser
Chapter
2. Work Engagement Among Street-level Bureaucrats: Identifying
Factors that Make a Difference; Maeva Sanchez
Chapter
3. How Public Employees Deal with Organizational Misalignment and
Abusive Supervision in the Workplace; Mariana Costa Silveira
Section
2. Leadership and Organizational Transformation
Chapter
4. Atmospheric Leadership: A Leadership Approach for New Work?;
Emamdeen Fohim and Claus D. Jacobs
Section
3. Sector- and Profession-Specific Commitment Dynamics
Chapter
5. Dirty work, Organisational Commitment, and Work Engagement: The
Case of Prison Officers; Stéphanie Hannart, Rafaël Weissbrodt, David Giauque,
Vanessa Bernel, Sarah Böhlen, Valérie De Luca, and Elsa Quaratiello
Chapter
6. Understanding Workplace Commitment among Child Protection Workers:
Insights and Implications; Owen Boukamel
Chapter
7. Women in the Military: Deciding to Leave while Still Committed to
the Organization; Isabelle Caron
Section
4. Job Design, Work Characteristics, and Work-Life Balance
Chapter
8. The Importance of the Design of Government Jobs: Work Design and
Organizational Commitment; Jessica E. Sowa
Chapter
9. Untangling the Yarn of Organizational Commitment and
Organizational Identification: A Comprehensive Study Across Private, Public
and Semi-public Organizations; Lorenza Micacchi, Adrian Ritz, Adrian Blum,
and Adrian Krummenacher
Chapter
10. Towards a Win-Win Situation? Work-life Balance and Affective
Commitment in Dutch Public Sector Organizations; Brenda Vermeeren, Joëlle van
der Meer, Samantha Metselaar, and Laura den Dulk
Section
5. Digitalization and Emerging Technological Risks
Chapter
11. Does Artificial Intelligence influence Job Insecurity and
Disengagement at Work within the Human Resources Function? Empirical
Evidences from Swiss Organizations; Guillaume Revillod
The Loyalties and Engagement of Public Employees Under Scrutiny: Concluding
Thoughts; David Giauque and Armand Brice Kouadio
Armand Brice Kouadio is Professor of HR management in the Business Management department of the University of applied science of Western Switzerland (HES-SO). He holds a PHD in Public administration from the University of Lausanne (Switzerland). Armands research interests include public employee workplace commitment, personnel management and policies, and strategic HRM.
David Giauque is a Full Professor of Human Resource Management and Public Management at the Swiss Graduate School of Public Administration (IDHEAP), University of Lausanne. He is a political scientist by training and obtained a PhD in public administration (2003) from the IDHEAP (University of Lausanne). His research interests focus on HRM and management issues within public administrations.
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