Introduction |
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xvii | |
Acknowledgements |
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xxi | |
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1 | (22) |
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1 | (1) |
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1 | (1) |
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1 | (1) |
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1 | (2) |
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2 Preparing for a networking event |
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3 | (3) |
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6 | (13) |
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6 | (2) |
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Starting a conversation with small talk |
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8 | (4) |
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12 | (3) |
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Bringing others into a conversation |
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15 | (1) |
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16 | (1) |
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17 | (2) |
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4 Following up after an event |
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19 | (2) |
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21 | (1) |
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21 | (2) |
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2 Telephoning and conference calls |
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23 | (14) |
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23 | (1) |
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23 | (1) |
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23 | (1) |
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23 | (1) |
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2 Making and answering telephone calls |
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24 | (3) |
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Expressions for making and answering telephone calls |
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24 | (1) |
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Recording and leaving voicemail messages |
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25 | (1) |
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Practise making and answering telephone calls |
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26 | (1) |
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3 Preparing for a telephone call |
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27 | (3) |
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27 | (1) |
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Dealing with problems on a call |
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28 | (2) |
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4 Participating in conference calls |
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30 | (6) |
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Different types of conference calls |
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30 | (1) |
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31 | (1) |
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32 | (2) |
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Conference call expressions |
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34 | (1) |
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Practise participating in a conference call |
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35 | (1) |
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36 | (1) |
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36 | (1) |
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37 | (16) |
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37 | (1) |
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37 | (1) |
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37 | (1) |
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37 | (1) |
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2 A first meeting with a client |
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38 | (11) |
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Before meeting a client for the first time |
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38 | (1) |
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39 | (1) |
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40 | (1) |
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41 | (2) |
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43 | (3) |
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46 | (1) |
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Practise a first meeting with a client |
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47 | (2) |
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3 Explaining a legal procedure |
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49 | (2) |
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51 | (2) |
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53 | (22) |
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53 | (1) |
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53 | (1) |
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53 | (1) |
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53 | (1) |
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54 | (7) |
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54 | (1) |
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54 | (1) |
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Starting and ending emails |
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54 | (2) |
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56 | (3) |
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59 | (1) |
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Practise writing short emails |
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60 | (1) |
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3 Five key skills for legal writing |
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61 | (13) |
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Introduction to legal writing skills |
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62 | (1) |
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Skill 1 Plan and organise your content |
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62 | (3) |
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Skill 2 Help your reader navigate your document |
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65 | (1) |
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66 | (1) |
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67 | (1) |
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68 | (1) |
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Skill 3 Improve your sentences |
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68 | (1) |
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69 | (1) |
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70 | (1) |
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Keep the subject, verb and object together |
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71 | (1) |
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Practise improving your sentences |
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72 | (1) |
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Skill 4 Use plain English |
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72 | (1) |
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Skill 5 Review your writing |
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73 | (1) |
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74 | (1) |
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74 | (1) |
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75 | (12) |
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75 | (1) |
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75 | (1) |
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75 | (1) |
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75 | (1) |
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2 Preparing a presentation |
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76 | (9) |
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76 | (1) |
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77 | (3) |
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80 | (1) |
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Signalling your main points |
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80 | (1) |
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80 | (2) |
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82 | (1) |
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83 | (1) |
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83 | (1) |
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84 | (1) |
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3 Delivering a presentation |
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85 | (1) |
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86 | (1) |
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86 | (1) |
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87 | (22) |
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87 | (1) |
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87 | (1) |
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87 | (1) |
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87 | (1) |
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2 Creating your profile and building your network |
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88 | (10) |
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88 | (1) |
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Different profile sections |
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89 | (1) |
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Making your profile stand out |
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89 | (1) |
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90 | (1) |
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91 | (1) |
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92 | (1) |
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93 | (2) |
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Skills & endorsements section |
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95 | (1) |
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95 | (1) |
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Sending a connection request |
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96 | (1) |
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Other social media profiles |
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96 | (1) |
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96 | (2) |
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Discovering people and content |
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98 | (1) |
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3 Engaging with your connections |
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98 | (10) |
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98 | (1) |
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99 | (1) |
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99 | (2) |
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101 | (1) |
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102 | (1) |
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103 | (1) |
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103 | (2) |
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105 | (1) |
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Planning your social media activity |
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106 | (2) |
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108 | (1) |
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108 | (1) |
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7 Job applications and interviews |
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109 | (20) |
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109 | (1) |
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109 | (1) |
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109 | (1) |
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109 | (3) |
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2 The recruitment process |
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112 | (2) |
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The skills that recruiters are looking for |
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112 | (1) |
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The different stages in the recruitment process |
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113 | (1) |
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3 Applying for a job in the legal sector |
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114 | (9) |
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Writing a covering letter |
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115 | (4) |
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119 | (4) |
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4 Preparing for a job interview with a law firm |
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123 | (4) |
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124 | (1) |
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125 | (1) |
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125 | (2) |
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127 | (2) |
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8 Contract drafting and review |
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129 | (22) |
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129 | (1) |
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129 | (1) |
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129 | (1) |
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129 | (3) |
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Common types of commercial contracts |
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130 | (2) |
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132 | (2) |
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134 | (7) |
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134 | (2) |
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136 | (2) |
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138 | (2) |
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140 | (1) |
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141 | (2) |
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Absolute and qualified obligations |
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142 | (1) |
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Explaining contract clauses to a client |
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142 | (1) |
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5 The future of contracts |
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143 | (3) |
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143 | (1) |
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144 | (2) |
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146 | (1) |
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146 | (4) |
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150 | (1) |
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151 | (26) |
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151 | (1) |
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151 | (1) |
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151 | (1) |
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151 | (2) |
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2 Preparing for contract negotiations |
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153 | (6) |
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153 | (2) |
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155 | (1) |
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Understand what your client wants, needs, and why |
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156 | (1) |
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Prioritise which terms to negotiate |
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157 | (2) |
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159 | (11) |
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Structure of negotiations |
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159 | (1) |
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Opening and making proposals |
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159 | (2) |
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Clarifying, explaining, and summarising |
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161 | (1) |
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Making counterproposals and accepting |
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162 | (1) |
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163 | (1) |
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164 | (2) |
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166 | (2) |
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Finding a win-win solution |
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168 | (1) |
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169 | (1) |
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4 A negotiation role-play |
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170 | (6) |
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176 | (1) |
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176 | (1) |
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10 Alternative dispute resolution |
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177 | (30) |
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177 | (1) |
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177 | (1) |
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177 | (1) |
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177 | (3) |
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180 | (9) |
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180 | (8) |
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Multi-tiered dispute resolution |
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188 | (1) |
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Technology and Al in arbitration |
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189 | (1) |
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189 | (16) |
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189 | (1) |
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189 | (1) |
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190 | (3) |
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193 | (1) |
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194 | (1) |
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194 | (4) |
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198 | (2) |
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200 | (2) |
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202 | (3) |
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205 | (1) |
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205 | (2) |
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207 | (30) |
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207 | (1) |
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207 | (1) |
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207 | (1) |
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207 | (2) |
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209 | (13) |
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209 | (9) |
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218 | (1) |
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Persuading with character |
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219 | (1) |
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219 | (2) |
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221 | (1) |
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222 | (14) |
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222 | (1) |
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222 | (1) |
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223 | (2) |
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225 | (1) |
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Following rules of etiquette |
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225 | (1) |
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225 | (1) |
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226 | (1) |
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Introducing and addressing people in court |
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227 | (2) |
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229 | (1) |
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230 | (1) |
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231 | (2) |
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Cross-examination role-play |
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233 | (3) |
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236 | (1) |
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236 | (1) |
Appendices |
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237 | (2) |
Transcripts |
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239 | (44) |
Answer key |
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283 | (58) |
Glossary |
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341 | |