"[ This book] is an easily applied model for team performance in the clinical setting. The four core skills introduced in this book are well-defined and doable for all team members. If you want to improve your care of patients, this book will give you practical examples and direct suggestions to get you there!"Elizabeth Elliott, MS, PA-CAssociate Professor, School of Health Professions, Baylor College of Medicine, USA"If crew resource management has loomed before you like an imposing monolith, this book is your guide to conquering it. The authors' brilliant tone lends toward a conversation between old colleagues rather than an instruction manual, making this a quintessential read for clinical leaders, new or old."Dexter Buelow, RRT-NPSRespiratory Therapy Clinical Coordinator, Texas Children's Hospital "[ The book] delivers an invaluable guide for today's complex and increasingly interdisciplinary healthcare systems. Bite-size lessons combined with a concise chapter framework using real-life scenarios provided by physician co-authors will foster learning for healthcare teams, trainees, and organizations, creating a team environment and culture which is adaptable across many scenarios including the intermingling of team members which undoubtedly occurs in healthcare settings."Ruth L. Bush, MD, JD, MPH Professor of Vascular Surgery, University of Houston "[ This is] required reading for any debriefing facilitator. Clear examples illustrate essential team dynamics required in the complex milieu of healthcare. Practical scenarios, tabular examples and summary boxes are perfect 'just in time' references."Jeanine Graf, MD, ProfessorPediatric Intensive Care, Chief Medical Officer, Texas Children's Hospital West Campus"Read this superb, comprehensive book if you've experienced a near miss or serious adverse event; your hospital is considering CRM; or already has CRM but wants more from it!"Andrew Gaffney, MDProfessor of Medicine (Emeritus), Vanderbilt University, USA"[ The book] is a wonderfully practical resource that covers the fundamentals of CRM for healthcare. Packed with clear examples, useful tips, and valuable tools, this book will be an essential tool to any individual or organization looking to improve safety and quality in healthcare delivery."David Michael Musson, MD, PhDAssistant Professor, Department of Anesthesiology, McMaster University, Canada"If you want to learn how to apply the wealth of knowledge on how to deliver effective CRM training to your organization--this is the book you must have and need. [ It] will provide all the practical and insightful guidance you must follow. Get it! A gem of a book written by experienced CRM scientists and practitioners."Eduardo Salas, Ph.D.Allyn R. and Gladys M. Cline Professor of Psychology, Rice University, USA