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E-raamat: Psychology of Influence: Theory, research and practice

(University of Amsterdam, the Netherlands), (Uinversity of Amsterdam, the Netherlands)
  • Formaat: 268 pages
  • Ilmumisaeg: 04-Oct-2016
  • Kirjastus: Routledge
  • Keel: eng
  • ISBN-13: 9781317212348
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  • Formaat: 268 pages
  • Ilmumisaeg: 04-Oct-2016
  • Kirjastus: Routledge
  • Keel: eng
  • ISBN-13: 9781317212348

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Whether it’s our choice of a new car or what we think about our neighbours, our opinions and attitudes are a way of negotiating the world around us. The Psychology of Influence explores how these preferences and behaviors are influenced and affected by the messages we receive in daily life. From consumer choices to political, lifestyle and financial decisions, the book examines how and why we may be influenced by a range of sources, from written text and television to social media and interpersonal communication.

In a field that has fascinated scholars since Plato, the book addresses the key questions across cognitive, social and emotional domains:

- When do arguments become persuasive?

- What influence do role models have?

- What role do simple rules of thumb, social norms or emotions play?

- Which behaviors are difficult to influence, and why?

Covering topics from attraction, prejudice and discrimination to reward, punishment and unconscious bias, The Psychology of Influence will be invaluable reading for students and researchers across a range of areas within applied and social psychology, as well as those in political science, communications, marketing and business and management.

List of figures
xi
List of tables
xiii
List of boxes
xiv
Preface xvii
1 Influence: definition, history and a model
1(16)
Introduction
1(4)
A brief history of influence research
5(4)
Attitudes
5(3)
Advertising and influence
8(1)
Influence and ethics
9(3)
Content of this book
12(5)
Overview of the chapters
12(3)
Pedagogic features: boxes, connections and epilogues
15(2)
2 Attitudes and behaviour
17(22)
Introduction
17(1)
Attitudes, attitude formation and behaviour
18(5)
Reasoned and intuitive attitudes
23(4)
Measuring attitudes and behaviour
27(7)
Likert method of summated rating
28(1)
Semantic differential
28(1)
Measuring reasoned attitudes and behavioural preferences
29(2)
Implicit attitude measures
31(2)
Measuring behaviour
33(1)
Conclusions
34(1)
Epilogue
35(1)
Recommended reading
35(4)
3 Persuasion through argumentation
39(19)
Introduction
39(1)
Argument and persuasion
40(2)
Dual-process models and persuasion
42(4)
The positioning of arguments
44(1)
Source effects in arguments
45(1)
Figures of speech as persuasive tools in argumentation
46(5)
Value-expectancy models and influence
51(3)
Conclusions
54(1)
Epilogue
54(1)
Recommended reading
55(3)
4 Cognitive heuristics
58(19)
Introduction
58(3)
Cognitive heuristics in decision making
61(1)
The representativeness heuristic
62(2)
The availability heuristic
64(2)
Framing effects
66(2)
The anchoring and adjustment heuristic
68(1)
The affect heuristic
69(1)
The more-is-better heuristic
70(2)
Conclusions
72(1)
Epilogue
73(1)
Recommended reading
73(4)
5 Social heuristics
77(23)
Introduction
77(3)
The authority heuristic
80(2)
Expertise
82(1)
The likeability heuristic
82(3)
Four factors that foster likeability
83(2)
The consistency heuristic
85(4)
The foot-in-the-door technique
88(1)
Labelling and low-balling
88(1)
The reciprocity heuristic
89(3)
The door-in-the-face technique
91(1)
The that's-not-all technique
91(1)
The scarcity heuristic
92(2)
Conclusions
94(1)
Epilogue
95(1)
Recommended reading
95(5)
6 Emotions and influence
100(28)
Introduction
100(1)
Mood and influence
101(1)
From general mood to specific emotions
102(1)
Positive emotions
103(7)
Happiness
103(2)
Contentment
105(1)
Nostalgia
106(1)
Hope
106(1)
Pride
107(1)
Trust
108(2)
Negative emotions
110(11)
Fear
110(4)
Worry
114(1)
Regret
114(2)
Guilt and shame
116(2)
Contempt, disgust and anger
118(3)
Conclusions
121(1)
Epilogue
122(1)
Recommended reading
123(5)
7 Punishment and reward
128(22)
Introduction
128(1)
Reward, punishment and the brain
129(3)
Reward versus punishment
132(10)
Punishment
132(5)
Reward
137(4)
Pros and cons
141(1)
Social punishment and reward
142(4)
Naming and shaming
143(1)
Naming and praising
144(2)
Conclusions
146(1)
Epilogue
147(1)
Recommended reading
147(3)
8 Automatic influences on attitudes and behaviour
150(25)
Introduction
150(1)
Influence: unconscious versus automatic
151(1)
Evaluative conditioning
152(3)
Mere exposure effect
155(2)
Priming
157(4)
Subliminal influence
159(2)
Contrast effect
161(3)
Smells and music
164(2)
The physical environment
166(4)
Conclusions
170(1)
Epilogue
171(1)
Recommended reading
171(4)
9 Social norms and social comparison
175(28)
Introduction
175(3)
The development of norms
178(3)
Descriptive norms
181(5)
Descriptive norms are subjective
183(3)
Injunctive norms
186(7)
Descriptive and injunctive norms combined
186(5)
Social norms as a campaign tool
191(2)
The influence of role models
193(4)
Conclusions
197(2)
Epilogue
199(1)
Recommended reading
199(4)
10 Modification of complex behaviour: from intentions to action
203(17)
Introduction
203(1)
Intervention mapping
204(3)
Implementation intentions
207(3)
Ability and behavioural change
210(2)
Tailored interventions
212(3)
Conclusions
215(1)
Epilogue
216(1)
Recommended reading
217(3)
11 Back to the future
220(7)
Introduction
220(1)
Influence and ethics
221(1)
Growth and diversity
222(1)
Research: effectiveness and durability
223(1)
Social media and serious gaming
223(1)
Conclusions
224(3)
Glossary 227(10)
Index 237
Joop van der Pligt was a Professor in Social Psychology at the University of Amsterdam. His research interests pertained to attitudes, perceived risk and affect in relation to decision making. He died in 2015, when this book was almost complete.

Michael Vliek is Assistant Professor of Psychology at the University of Amsterdam. His current research interests lie on the intersection of group behaviour and emotions.