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xi | |
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xiii | |
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xiv | |
Preface |
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xvii | |
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1 Influence: definition, history and a model |
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1 | (16) |
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1 | (4) |
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A brief history of influence research |
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5 | (4) |
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5 | (3) |
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Advertising and influence |
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8 | (1) |
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9 | (3) |
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12 | (5) |
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12 | (3) |
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Pedagogic features: boxes, connections and epilogues |
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15 | (2) |
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2 Attitudes and behaviour |
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17 | (22) |
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17 | (1) |
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Attitudes, attitude formation and behaviour |
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18 | (5) |
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Reasoned and intuitive attitudes |
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23 | (4) |
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Measuring attitudes and behaviour |
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27 | (7) |
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Likert method of summated rating |
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28 | (1) |
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28 | (1) |
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Measuring reasoned attitudes and behavioural preferences |
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29 | (2) |
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Implicit attitude measures |
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31 | (2) |
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33 | (1) |
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34 | (1) |
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35 | (1) |
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35 | (4) |
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3 Persuasion through argumentation |
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39 | (19) |
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39 | (1) |
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40 | (2) |
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Dual-process models and persuasion |
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42 | (4) |
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The positioning of arguments |
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44 | (1) |
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Source effects in arguments |
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45 | (1) |
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Figures of speech as persuasive tools in argumentation |
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46 | (5) |
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Value-expectancy models and influence |
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51 | (3) |
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54 | (1) |
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54 | (1) |
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55 | (3) |
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58 | (19) |
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58 | (3) |
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Cognitive heuristics in decision making |
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61 | (1) |
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The representativeness heuristic |
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62 | (2) |
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The availability heuristic |
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64 | (2) |
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66 | (2) |
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The anchoring and adjustment heuristic |
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68 | (1) |
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69 | (1) |
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The more-is-better heuristic |
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70 | (2) |
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72 | (1) |
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73 | (1) |
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73 | (4) |
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77 | (23) |
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77 | (3) |
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80 | (2) |
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82 | (1) |
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The likeability heuristic |
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82 | (3) |
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Four factors that foster likeability |
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83 | (2) |
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The consistency heuristic |
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85 | (4) |
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The foot-in-the-door technique |
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88 | (1) |
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Labelling and low-balling |
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88 | (1) |
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The reciprocity heuristic |
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89 | (3) |
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The door-in-the-face technique |
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91 | (1) |
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The that's-not-all technique |
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91 | (1) |
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92 | (2) |
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94 | (1) |
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95 | (1) |
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95 | (5) |
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100 | (28) |
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100 | (1) |
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101 | (1) |
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From general mood to specific emotions |
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102 | (1) |
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103 | (7) |
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103 | (2) |
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105 | (1) |
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106 | (1) |
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106 | (1) |
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107 | (1) |
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108 | (2) |
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110 | (11) |
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110 | (4) |
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114 | (1) |
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114 | (2) |
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116 | (2) |
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Contempt, disgust and anger |
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118 | (3) |
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121 | (1) |
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122 | (1) |
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123 | (5) |
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128 | (22) |
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128 | (1) |
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Reward, punishment and the brain |
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129 | (3) |
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132 | (10) |
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132 | (5) |
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137 | (4) |
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141 | (1) |
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Social punishment and reward |
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142 | (4) |
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143 | (1) |
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144 | (2) |
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146 | (1) |
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147 | (1) |
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147 | (3) |
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8 Automatic influences on attitudes and behaviour |
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150 | (25) |
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150 | (1) |
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Influence: unconscious versus automatic |
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151 | (1) |
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152 | (3) |
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155 | (2) |
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157 | (4) |
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159 | (2) |
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161 | (3) |
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164 | (2) |
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166 | (4) |
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170 | (1) |
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171 | (1) |
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171 | (4) |
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9 Social norms and social comparison |
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175 | (28) |
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175 | (3) |
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178 | (3) |
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181 | (5) |
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Descriptive norms are subjective |
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183 | (3) |
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186 | (7) |
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Descriptive and injunctive norms combined |
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186 | (5) |
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Social norms as a campaign tool |
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191 | (2) |
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The influence of role models |
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193 | (4) |
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197 | (2) |
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199 | (1) |
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199 | (4) |
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10 Modification of complex behaviour: from intentions to action |
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203 | (17) |
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203 | (1) |
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204 | (3) |
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Implementation intentions |
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207 | (3) |
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Ability and behavioural change |
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210 | (2) |
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212 | (3) |
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215 | (1) |
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216 | (1) |
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217 | (3) |
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220 | (7) |
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220 | (1) |
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221 | (1) |
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222 | (1) |
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Research: effectiveness and durability |
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223 | (1) |
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Social media and serious gaming |
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223 | (1) |
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224 | (3) |
Glossary |
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227 | (10) |
Index |
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237 | |