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E-raamat: Qualitative Online Interviews: Strategies, Design, and Skills

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  • Ilmumisaeg: 27-Jan-2022
  • Kirjastus: SAGE Publications Inc
  • Keel: eng
  • ISBN-13: 9781483355245
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  • Formaat: EPUB+DRM
  • Ilmumisaeg: 27-Jan-2022
  • Kirjastus: SAGE Publications Inc
  • Keel: eng
  • ISBN-13: 9781483355245
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The internet has revolutionized countless activities and research is not exempt. The use of online interviews and online observations of posts can extend the reach of studies beyond physical boundaries. This book helps make this type of interview accessible to researchers everywhere by covering topics such as online data collection, e-interview styles, online qualitative data, recruitment, and ethical considerations. Clear sections and tables make this an ongoing reference that can be consulted throughout a study. The second edition uses the e-interview research framework as an organization structure, introduces more options for online interviews, and has a new chapter on research quality. The companion website has helpful templates, learning activities, and examples. Annotation ©2014 Ringgold, Inc., Portland, OR (protoview.com)

Arvustused

"The text is an excellent example for providing effective and efficient instruction. Learners can easily navigate the various components, and it can be used for self-study. . . . Marvelous depth of coverage on the online interview process. It is at the leading edge of thinking in the field of e-research." -- Anne-Marie Armstrong, Colorado Technical University "[ This book] presents a clear, research-based conceptual framework to understand both the process of qualitative data collection using interviews, as well as ethical and practical considerations associated with design and implementation. This is a most comprehensive book addressing the concepts and protocol of qualitative research methods with particular consideration for computer-mediated thinking, connecting, interviewing, and data collection and analysis. . . . This text is more than a "how-to" volume on qualitative interviewing. This book is rich with the organizational structure of the process of qualitative methodology that enhances the methods!" -- Sally R. Beisser, Drake University "The new edition is timely, and covers relevant areas of using available online media to collect qualitative interviews. Particularly useful as a text to help those who want to do research on global/international participants without being limited by availability of funding for travelling abroad." -- Faith Wambura Ngunjiri, Eastern University "[ This is] a very thoughtful and engaged text on very important 21st century issues. Concepts, even very difficult ones, are explained clearly and gracefully." -- Laura J. Hatcher, Southern Illinois University, Carbondale "It provides a one-stop shop for conducting interviews." -- Debra Borie-Holtz, Rutgers, The State University of New Jersey "This book is ahead of its time.  It tackles the complicated matter of merging technology with research in a rather lucid manner." -- David Lee Carlson, Arizona State University "The text provides excellent coverage of up-to-date alternatives to the face-to-face interview. . . . It provides a framework for learning and thinking about online methods, and it provides tools for designing and conducting online interviews.  It is honest and practical.  It sits on the top of the new directions in research in the ever growing digital arena." -- Sherri Oden, Oakland University Janet Salmons has remarkably managed to produce a comprehensive guidance manual for new researchers in todays digital age, which will also appeal to, and be useful for, experienced researchers. She takes qualitative research thoroughly and imaginatively forward into the totally new world where information technology must feature prominently in our researching. In so doing, she builds upon established traditions and practices, and extends and enhances them to exploit the resources of the present day. She has been aided in this by a publisher who has produced an intensely readable book, in which the creative use of splendidly explanatory diagrams, fonts, colours, boxes, headings, structuring, and signposting makes it generally delightfully easy for the reader to assimilate and navigate. -- John Cowan, Doctoral Supervisor, The Business School, Edinburgh Napier University, Scotland I found the practical tips extremely helpful, and I see that not only students or new researchers, but also more experienced scholars, could benefit from it. The author offers recommendations that cover all stages of the research process described in the book, which help one to execute a study. -- Antonina Bauman, Hawaii Pacific University I found the books format user-friendly. Each element of the framework has a dedicated chapter and, at the end of each chapter, there is a checklist of questions to consider when putting the element into practice... I have developed my face-to-face interviewing skills through experience and reflection, and I am looking to develop my online interviewing skills in the same way. Salmons offers a constructive and thoughtful way to do so. -- Celia Netana, research assistant, University of South Wales

List of Figures
xiii
List of Tables
xv
Preface xvi
Acknowledgments xxiv
About the Author xxv
Chapter 1 The E-Interview Research Framework
1(13)
Interview Research: A Window Into the Lived Experience
1(2)
Online Interview Research
2(1)
Online Interviews and Multimethod Research
2(1)
A Conceptual Framework for E-Interview Research
3(10)
Aligning Purpose and Design
5(2)
Choosing Online Data Collection Method for the Study
7(1)
Taking a Position as a Researcher
8(1)
Determining E-Interview or Observation Style(s)
9(2)
Selecting ICT and Milieu
11(1)
Using Visual Research in Online Interviews and Observations
11(1)
Handling Sampling and Recruiting
12(1)
Addressing Ethical Issues
12(1)
Collecting the Data
13(1)
Closing Thoughts
13(1)
Chapter 2 Aligning Purpose and Design
14(23)
Research: New Knowledge and Understandings
14(2)
Understanding the “r;Research Interview”r;
16(3)
What Is an In-Depth Research Interview?
16(2)
Interviews in an Interview Society
18(1)
Research Epistemologies, Methodologies, and Methods
19(12)
Theories and Research Design
20(1)
Epistemologies Influence Design Choices
21(2)
Mixed Methods, Multimethods, and Mixed Epistemologies
23(1)
Methodologies and Methods: Key Principles and Distinctions
24(1)
Interviews and Observations in Qualitative and Mixed-Methods Studies
25(6)
Closing Thoughts
31(1)
Researcher's Notebook
31(5)
The E-Interview Research Framework: Creating a Coherent Design
31(3)
Aligning Purpose and Design Across Qualitative Methodologies
34(2)
Key Concepts
36(1)
Discussions and Assignments
36(1)
On the Web
36(1)
Chapter 3 Choosing Online Data Collection Method and Taking a Position as a Researcher
37(17)
Choosing to Collect Data with ICTs Based on Medium, Setting, or Phenomenon
39(3)
Taking a Position as a Researcher
42(3)
Insider (Emic) or Outsider (Etic) E-Research Positions
43(2)
Rethinking Research Metaphors: Travelers, Gardeners, or Miners?
45(1)
Positions, Power, and Symmetry in Interviews
46(1)
Reflexivity and the Researcher's Position
47(1)
Closing Thoughts
48(1)
Researcher's Notebook
49(4)
The E-Interview Research Framework: Choosing E-Interviews and Positions
49(2)
Stories of Online Inquiry
51(2)
Key Concepts
53(1)
Discussions and Assignments
53(1)
On the Web
53(1)
Chapter 4 Determining E-Interview or Observation Styles
54(19)
Structure and the Online Interview
55(2)
Typology of E-Interview Structures
57(4)
Structured Interviews
58(1)
Semistructured Interviews
59(1)
Unstructured Interviews
59(1)
Life Story or Oral History Interviews
60(1)
Postmodern Interviews
60(1)
Co-Constructed Narratives
60(1)
Creative Interviews
61(1)
Structure and Technology
61(2)
Structured Interviews
61(1)
Semistructured Interviews
62(1)
Unstructured Interviews
63(1)
Motivations for Online Interviews and the Typology of E-Interview Structures
63(2)
The Researcher's Position and the Typology of E-Interview Structures
63(2)
Interviews in Qualitative, Mixed-Methods, and Multimethod Studies
65(2)
Closing Thoughts
67(1)
Researcher's Notebook
68(3)
The E-Interview Research Framework: Determining Styles for Online Interviews
68(1)
Stories of Online Inquiry
69(2)
Key Concepts
71(1)
Discussions and Assignments
72(1)
On the Web
72(1)
Chapter 5 Selecting Information and Communications Technologies and Research Setting Milieu
73(20)
Technology Equals Change
74(1)
Forces for Change
75(5)
The Internet: The Medium Warms
75(2)
Technology Convergence: “r;Technologies Are Crashing Together”r;
77(1)
Interactivity and Collaboration
78(1)
Communication Richness
78(2)
Nonverbal Communications and Online Interviews
80(2)
Synchronous, Near-Synchronous, and Asynchronous Communication
82(2)
Tools and Features for Online Interview Research
84(1)
Aligning Features With Research Purposes
84(4)
Choosing, Finding, or Creating a Conducive Meeting Space
87(1)
Closing Thoughts
88(1)
Researcher's Notebook
89(2)
The E-Interview Research Framework: Selecting ICTs and Milieu
89(1)
Stories of Online Inquiry
90(1)
Key Concepts
91(1)
Discussions and Assignments
92(1)
On the Web
92(1)
Chapter 6 Visual Research and The Online Qualitative Interview
93(22)
Seeing the Interview: Visual Questions, Visual Answers
94(2)
Multimodal Communication in a Multilingual World
96(2)
Visual Literacy and Spatial Intelligence
97(1)
Typology of Online Visual Interview Methods
98(3)
Visual Methods in Online Interviews
101(5)
Text-Based Interviews
101(1)
Video Conference, Video Call, or Video Chat
102(1)
Multichannel Web Conference Meeting Spaces
103(1)
Immersive Virtual Environments
104(2)
Using Visual Methods to Enrich Online Interview Data
106(1)
Issues in Online Visual Research
107(2)
Perceptual Issues
107(1)
Ethical Issues
108(1)
Closing Thoughts
109(1)
Researcher's Notebook
109(4)
Stories of Online Inquiry
109(1)
Structured Visual Online Interviews
109(2)
Semistructured and Unstructured Visual Online Interviews
111(2)
Key Concepts
113(1)
Discussions and Assignments
114(1)
On the Web
114(1)
Chapter 7 Handling Sampling and Recruiting: Selecting Participants for Online Interviews
115(31)
A Critical Decision: Whom to Interview?
115(2)
Sampling in Qualitative Research
117(3)
Types of Sampling
120(1)
Size of Sample
120(5)
Sample Frames
125(1)
Sampling and Recruiting for Online Interview Research
126(15)
Design Decisions Influence Sampling and Recruiting
126(3)
Sampling Approaches Appropriate for Online Interview Research
129(3)
Communicating With Potential Participants
132(3)
Ensuring That Participants Are Credible
135(1)
Participants Are Nominated by Trustworthy Third Party
135(2)
Participants Are Pulled From Existing Sample Frames
137(1)
Ensuring Research Participants That Researchers Are Credible
138(2)
Getting Out the Recruitment Message
140(1)
Closing Thoughts
141(1)
Researcher's Notebook
141(3)
The E-Interview Research Framework: Handling Sampling and Recruiting
141(1)
Stories of Online Inquiry
141(3)
Key Concepts
144(1)
Discussions and Assignments
145(1)
On the Web
145(1)
Chapter 8 Addressing Ethical Issues in Online Interview Research
146(27)
Ethical Research Design and Online Interviews
146(2)
Ethical Research Design Fundamentals
148(1)
Informed Consent
148(2)
Informed Consent and Online Research
150(8)
Informed Consent in Online Interview Research
151(1)
Informed Consent in Online Observation Research
152(6)
Identity and Privacy
158(2)
Withdrawal From the Online Study
160(1)
Protection of Data
161(2)
Ethical Frameworks
163(2)
The Deontological Approach
163(1)
The Consequentialist or Utilitarian Approach
164(1)
The Virtue Ethics Approach
164(1)
Toward an Understanding of Internet Research Ethics
165(1)
Research Design, Ethics, and Review Boards
165(4)
Risk/Benefit Analysis
165(1)
Review Issues for Informed Consent
166(2)
Review Issues for Privacy and Confidentiality
168(1)
Closing Thoughts
169(1)
Researcher's Notebook
169(3)
The E-Interview Research Framework: Addressing Ethical Issues
169(1)
Stories of Online Inquiry: Three Researchers---Ethical or Not?
170(2)
Key Concepts
172(1)
Discussions and Assignments
172(1)
On the Web
172(1)
Chapter 9 Preparing for an Online Interview
173(21)
Planning to Interview
173(1)
Preparing the Questions
174(3)
Communications Technologies and Online Interview Preparation
177(2)
Considerations for ICT Selection
177(1)
Learning the ICT
177(2)
Interview Preparation by ICT Type
179(10)
Preparing for Any Online Interview
179(1)
Preparing for a Text-Based Interview
179(4)
Preparing for a Video Interview
183(1)
Preparing to Interview in a Web Conferencing Meeting Space
184(3)
Preparing to Interview in an Immersive Virtual Environment
187(2)
Getting Ready to Interview
189(1)
Defining Roles
189(1)
Epoche, Self-Reflection, and Preparing to Listen
189(1)
Closing Thoughts
190(1)
Researcher's Notebook
191(1)
Stories of Online Inquiry
191(1)
Key Concepts
192(1)
Discussions and Assignments
192(1)
On the Web
193(1)
Chapter 10 Conducting The Online Interview
194(26)
The Interviewer and the Interview
195(7)
Conducting a Research Interview
202(3)
Opening the Interview
202(1)
Questioning and Guiding
203(1)
Closing the Interview
204(1)
Post-Interview Follow-Up
205(1)
Conducting a Research Interview Using Synchronous Technologies
205(10)
Text-Based Interview
206(1)
Video Conference Interview
207(4)
Interviews in Multichannel Web Conferencing Meeting Spaces
211(2)
Interviews in Immersive Virtual Environments
213(2)
Closing Thoughts
215(1)
Researcher's Notebook
215(3)
The E-Interview Research Framework: Conducting the Study
215(1)
Stories of Online Inquiry
216(2)
Key Concepts
218(1)
Discussions and Assignments
218(1)
On the Web
219(1)
Chapter 11 Contributing Quality E-Research to The Literature
220(23)
Using the E-Interview Research Framework to Assess Design and Research Quality
221(1)
Aligning Purpose and Design
222(4)
Coherent but Flexible Design
223(3)
Choosing Online Data Collection Method for the Study
226(1)
Taking a Position as a Researcher
227(3)
Insider--Outsider Perspectives and Interpretations
227(1)
Power Dynamics
228(1)
Reflexivity
228(2)
Determining E-Interview or Observation Style(s)
230(1)
Selecting ICT and Milieu
231(2)
Handling Sampling and Recruiting
233(2)
Addressing Ethical Issues
235(1)
Conducting the Interview
236(3)
Closing Thoughts
239(1)
Researcher's Notebook
239(3)
Stories of Online Inquiry
239(3)
Discussions and Assignments
242(1)
Chapter 12 Online Communications and Online Interviews: Trends and Influences
243(9)
Online Communications and Online Interviews
244(6)
Anywhere, Anytime Communication
244(1)
Online Collaboration and Social Literacies
244(2)
Disintermediation and Apomediation
246(2)
Privacy in Online Milieus
248(1)
ICT Trends and Implications for Researchers
249(1)
Closing Thoughts and Recommendations for Further Research
250(1)
Discussions and Assignments
251(1)
Appendix: Qualitative Data Analysis 252(5)
Glossary of Terms 257(11)
References 268(17)
Index 285
Dr. Janet Salmons is a qualitative scholar and methodologist. She is a Fellow at the Center for Advanced Internet Studies and edits the newsletter, When the Field is Online.  

Recent books include: Doing Qualitative Research Online 2nd edition (2022), What Kind of Researcher Are You? (2021), Reframing and Rethinking Collaboration in Higher Education and Beyond: A Practical Guide for Doctoral Students and Early Career Researchers with Narelle Lemon (2021), Publishing from your Doctoral Research: Create and Use a Publication Strategy with Helen Kara (2020), Learning to Collaborate, Collaborating to Learn (2019), Find the Theory in Your Research (2019), and Getting Data Online (2019). She previously managed the Sage Research Methods Community (formerly known as Methodspace).  

Dr. Salmons received a B.S. in Adult and Community Education from Cornell University, an M.A. in Social Policy Studies from the SUNY Empire State College, and a Ph.D. in Interdisciplinary Studies and Educational Leadership at the Union Institute & University. She lives and works in Boulder, Colorado.

Website link: www.salmons.blog