|
|
xiii | |
|
|
xv | |
Preface |
|
xvi | |
Acknowledgments |
|
xxiv | |
About the Author |
|
xxv | |
|
Chapter 1 The E-Interview Research Framework |
|
|
1 | (13) |
|
Interview Research: A Window Into the Lived Experience |
|
|
1 | (2) |
|
Online Interview Research |
|
|
2 | (1) |
|
Online Interviews and Multimethod Research |
|
|
2 | (1) |
|
A Conceptual Framework for E-Interview Research |
|
|
3 | (10) |
|
Aligning Purpose and Design |
|
|
5 | (2) |
|
Choosing Online Data Collection Method for the Study |
|
|
7 | (1) |
|
Taking a Position as a Researcher |
|
|
8 | (1) |
|
Determining E-Interview or Observation Style(s) |
|
|
9 | (2) |
|
|
11 | (1) |
|
Using Visual Research in Online Interviews and Observations |
|
|
11 | (1) |
|
Handling Sampling and Recruiting |
|
|
12 | (1) |
|
Addressing Ethical Issues |
|
|
12 | (1) |
|
|
13 | (1) |
|
|
13 | (1) |
|
Chapter 2 Aligning Purpose and Design |
|
|
14 | (23) |
|
Research: New Knowledge and Understandings |
|
|
14 | (2) |
|
Understanding the “r;Research Interview”r; |
|
|
16 | (3) |
|
What Is an In-Depth Research Interview? |
|
|
16 | (2) |
|
Interviews in an Interview Society |
|
|
18 | (1) |
|
Research Epistemologies, Methodologies, and Methods |
|
|
19 | (12) |
|
Theories and Research Design |
|
|
20 | (1) |
|
Epistemologies Influence Design Choices |
|
|
21 | (2) |
|
Mixed Methods, Multimethods, and Mixed Epistemologies |
|
|
23 | (1) |
|
Methodologies and Methods: Key Principles and Distinctions |
|
|
24 | (1) |
|
Interviews and Observations in Qualitative and Mixed-Methods Studies |
|
|
25 | (6) |
|
|
31 | (1) |
|
|
31 | (5) |
|
The E-Interview Research Framework: Creating a Coherent Design |
|
|
31 | (3) |
|
Aligning Purpose and Design Across Qualitative Methodologies |
|
|
34 | (2) |
|
|
36 | (1) |
|
Discussions and Assignments |
|
|
36 | (1) |
|
|
36 | (1) |
|
Chapter 3 Choosing Online Data Collection Method and Taking a Position as a Researcher |
|
|
37 | (17) |
|
Choosing to Collect Data with ICTs Based on Medium, Setting, or Phenomenon |
|
|
39 | (3) |
|
Taking a Position as a Researcher |
|
|
42 | (3) |
|
Insider (Emic) or Outsider (Etic) E-Research Positions |
|
|
43 | (2) |
|
Rethinking Research Metaphors: Travelers, Gardeners, or Miners? |
|
|
45 | (1) |
|
Positions, Power, and Symmetry in Interviews |
|
|
46 | (1) |
|
Reflexivity and the Researcher's Position |
|
|
47 | (1) |
|
|
48 | (1) |
|
|
49 | (4) |
|
The E-Interview Research Framework: Choosing E-Interviews and Positions |
|
|
49 | (2) |
|
Stories of Online Inquiry |
|
|
51 | (2) |
|
|
53 | (1) |
|
Discussions and Assignments |
|
|
53 | (1) |
|
|
53 | (1) |
|
Chapter 4 Determining E-Interview or Observation Styles |
|
|
54 | (19) |
|
Structure and the Online Interview |
|
|
55 | (2) |
|
Typology of E-Interview Structures |
|
|
57 | (4) |
|
|
58 | (1) |
|
Semistructured Interviews |
|
|
59 | (1) |
|
|
59 | (1) |
|
Life Story or Oral History Interviews |
|
|
60 | (1) |
|
|
60 | (1) |
|
Co-Constructed Narratives |
|
|
60 | (1) |
|
|
61 | (1) |
|
|
61 | (2) |
|
|
61 | (1) |
|
Semistructured Interviews |
|
|
62 | (1) |
|
|
63 | (1) |
|
Motivations for Online Interviews and the Typology of E-Interview Structures |
|
|
63 | (2) |
|
The Researcher's Position and the Typology of E-Interview Structures |
|
|
63 | (2) |
|
Interviews in Qualitative, Mixed-Methods, and Multimethod Studies |
|
|
65 | (2) |
|
|
67 | (1) |
|
|
68 | (3) |
|
The E-Interview Research Framework: Determining Styles for Online Interviews |
|
|
68 | (1) |
|
Stories of Online Inquiry |
|
|
69 | (2) |
|
|
71 | (1) |
|
Discussions and Assignments |
|
|
72 | (1) |
|
|
72 | (1) |
|
Chapter 5 Selecting Information and Communications Technologies and Research Setting Milieu |
|
|
73 | (20) |
|
|
74 | (1) |
|
|
75 | (5) |
|
The Internet: The Medium Warms |
|
|
75 | (2) |
|
Technology Convergence: “r;Technologies Are Crashing Together”r; |
|
|
77 | (1) |
|
Interactivity and Collaboration |
|
|
78 | (1) |
|
|
78 | (2) |
|
Nonverbal Communications and Online Interviews |
|
|
80 | (2) |
|
Synchronous, Near-Synchronous, and Asynchronous Communication |
|
|
82 | (2) |
|
Tools and Features for Online Interview Research |
|
|
84 | (1) |
|
Aligning Features With Research Purposes |
|
|
84 | (4) |
|
Choosing, Finding, or Creating a Conducive Meeting Space |
|
|
87 | (1) |
|
|
88 | (1) |
|
|
89 | (2) |
|
The E-Interview Research Framework: Selecting ICTs and Milieu |
|
|
89 | (1) |
|
Stories of Online Inquiry |
|
|
90 | (1) |
|
|
91 | (1) |
|
Discussions and Assignments |
|
|
92 | (1) |
|
|
92 | (1) |
|
Chapter 6 Visual Research and The Online Qualitative Interview |
|
|
93 | (22) |
|
Seeing the Interview: Visual Questions, Visual Answers |
|
|
94 | (2) |
|
Multimodal Communication in a Multilingual World |
|
|
96 | (2) |
|
Visual Literacy and Spatial Intelligence |
|
|
97 | (1) |
|
Typology of Online Visual Interview Methods |
|
|
98 | (3) |
|
Visual Methods in Online Interviews |
|
|
101 | (5) |
|
|
101 | (1) |
|
Video Conference, Video Call, or Video Chat |
|
|
102 | (1) |
|
Multichannel Web Conference Meeting Spaces |
|
|
103 | (1) |
|
Immersive Virtual Environments |
|
|
104 | (2) |
|
Using Visual Methods to Enrich Online Interview Data |
|
|
106 | (1) |
|
Issues in Online Visual Research |
|
|
107 | (2) |
|
|
107 | (1) |
|
|
108 | (1) |
|
|
109 | (1) |
|
|
109 | (4) |
|
Stories of Online Inquiry |
|
|
109 | (1) |
|
Structured Visual Online Interviews |
|
|
109 | (2) |
|
Semistructured and Unstructured Visual Online Interviews |
|
|
111 | (2) |
|
|
113 | (1) |
|
Discussions and Assignments |
|
|
114 | (1) |
|
|
114 | (1) |
|
Chapter 7 Handling Sampling and Recruiting: Selecting Participants for Online Interviews |
|
|
115 | (31) |
|
A Critical Decision: Whom to Interview? |
|
|
115 | (2) |
|
Sampling in Qualitative Research |
|
|
117 | (3) |
|
|
120 | (1) |
|
|
120 | (5) |
|
|
125 | (1) |
|
Sampling and Recruiting for Online Interview Research |
|
|
126 | (15) |
|
Design Decisions Influence Sampling and Recruiting |
|
|
126 | (3) |
|
Sampling Approaches Appropriate for Online Interview Research |
|
|
129 | (3) |
|
Communicating With Potential Participants |
|
|
132 | (3) |
|
Ensuring That Participants Are Credible |
|
|
135 | (1) |
|
Participants Are Nominated by Trustworthy Third Party |
|
|
135 | (2) |
|
Participants Are Pulled From Existing Sample Frames |
|
|
137 | (1) |
|
Ensuring Research Participants That Researchers Are Credible |
|
|
138 | (2) |
|
Getting Out the Recruitment Message |
|
|
140 | (1) |
|
|
141 | (1) |
|
|
141 | (3) |
|
The E-Interview Research Framework: Handling Sampling and Recruiting |
|
|
141 | (1) |
|
Stories of Online Inquiry |
|
|
141 | (3) |
|
|
144 | (1) |
|
Discussions and Assignments |
|
|
145 | (1) |
|
|
145 | (1) |
|
Chapter 8 Addressing Ethical Issues in Online Interview Research |
|
|
146 | (27) |
|
Ethical Research Design and Online Interviews |
|
|
146 | (2) |
|
Ethical Research Design Fundamentals |
|
|
148 | (1) |
|
|
148 | (2) |
|
Informed Consent and Online Research |
|
|
150 | (8) |
|
Informed Consent in Online Interview Research |
|
|
151 | (1) |
|
Informed Consent in Online Observation Research |
|
|
152 | (6) |
|
|
158 | (2) |
|
Withdrawal From the Online Study |
|
|
160 | (1) |
|
|
161 | (2) |
|
|
163 | (2) |
|
The Deontological Approach |
|
|
163 | (1) |
|
The Consequentialist or Utilitarian Approach |
|
|
164 | (1) |
|
The Virtue Ethics Approach |
|
|
164 | (1) |
|
Toward an Understanding of Internet Research Ethics |
|
|
165 | (1) |
|
Research Design, Ethics, and Review Boards |
|
|
165 | (4) |
|
|
165 | (1) |
|
Review Issues for Informed Consent |
|
|
166 | (2) |
|
Review Issues for Privacy and Confidentiality |
|
|
168 | (1) |
|
|
169 | (1) |
|
|
169 | (3) |
|
The E-Interview Research Framework: Addressing Ethical Issues |
|
|
169 | (1) |
|
Stories of Online Inquiry: Three Researchers---Ethical or Not? |
|
|
170 | (2) |
|
|
172 | (1) |
|
Discussions and Assignments |
|
|
172 | (1) |
|
|
172 | (1) |
|
Chapter 9 Preparing for an Online Interview |
|
|
173 | (21) |
|
|
173 | (1) |
|
|
174 | (3) |
|
Communications Technologies and Online Interview Preparation |
|
|
177 | (2) |
|
Considerations for ICT Selection |
|
|
177 | (1) |
|
|
177 | (2) |
|
Interview Preparation by ICT Type |
|
|
179 | (10) |
|
Preparing for Any Online Interview |
|
|
179 | (1) |
|
Preparing for a Text-Based Interview |
|
|
179 | (4) |
|
Preparing for a Video Interview |
|
|
183 | (1) |
|
Preparing to Interview in a Web Conferencing Meeting Space |
|
|
184 | (3) |
|
Preparing to Interview in an Immersive Virtual Environment |
|
|
187 | (2) |
|
Getting Ready to Interview |
|
|
189 | (1) |
|
|
189 | (1) |
|
Epoche, Self-Reflection, and Preparing to Listen |
|
|
189 | (1) |
|
|
190 | (1) |
|
|
191 | (1) |
|
Stories of Online Inquiry |
|
|
191 | (1) |
|
|
192 | (1) |
|
Discussions and Assignments |
|
|
192 | (1) |
|
|
193 | (1) |
|
Chapter 10 Conducting The Online Interview |
|
|
194 | (26) |
|
The Interviewer and the Interview |
|
|
195 | (7) |
|
Conducting a Research Interview |
|
|
202 | (3) |
|
|
202 | (1) |
|
|
203 | (1) |
|
|
204 | (1) |
|
|
205 | (1) |
|
Conducting a Research Interview Using Synchronous Technologies |
|
|
205 | (10) |
|
|
206 | (1) |
|
Video Conference Interview |
|
|
207 | (4) |
|
Interviews in Multichannel Web Conferencing Meeting Spaces |
|
|
211 | (2) |
|
Interviews in Immersive Virtual Environments |
|
|
213 | (2) |
|
|
215 | (1) |
|
|
215 | (3) |
|
The E-Interview Research Framework: Conducting the Study |
|
|
215 | (1) |
|
Stories of Online Inquiry |
|
|
216 | (2) |
|
|
218 | (1) |
|
Discussions and Assignments |
|
|
218 | (1) |
|
|
219 | (1) |
|
Chapter 11 Contributing Quality E-Research to The Literature |
|
|
220 | (23) |
|
Using the E-Interview Research Framework to Assess Design and Research Quality |
|
|
221 | (1) |
|
Aligning Purpose and Design |
|
|
222 | (4) |
|
Coherent but Flexible Design |
|
|
223 | (3) |
|
Choosing Online Data Collection Method for the Study |
|
|
226 | (1) |
|
Taking a Position as a Researcher |
|
|
227 | (3) |
|
Insider--Outsider Perspectives and Interpretations |
|
|
227 | (1) |
|
|
228 | (1) |
|
|
228 | (2) |
|
Determining E-Interview or Observation Style(s) |
|
|
230 | (1) |
|
|
231 | (2) |
|
Handling Sampling and Recruiting |
|
|
233 | (2) |
|
Addressing Ethical Issues |
|
|
235 | (1) |
|
|
236 | (3) |
|
|
239 | (1) |
|
|
239 | (3) |
|
Stories of Online Inquiry |
|
|
239 | (3) |
|
Discussions and Assignments |
|
|
242 | (1) |
|
Chapter 12 Online Communications and Online Interviews: Trends and Influences |
|
|
243 | (9) |
|
Online Communications and Online Interviews |
|
|
244 | (6) |
|
Anywhere, Anytime Communication |
|
|
244 | (1) |
|
Online Collaboration and Social Literacies |
|
|
244 | (2) |
|
Disintermediation and Apomediation |
|
|
246 | (2) |
|
Privacy in Online Milieus |
|
|
248 | (1) |
|
ICT Trends and Implications for Researchers |
|
|
249 | (1) |
|
Closing Thoughts and Recommendations for Further Research |
|
|
250 | (1) |
|
Discussions and Assignments |
|
|
251 | (1) |
Appendix: Qualitative Data Analysis |
|
252 | (5) |
Glossary of Terms |
|
257 | (11) |
References |
|
268 | (17) |
Index |
|
285 | |