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E-raamat: Quality and Safety in Pharmacy Practice

  • Formaat: 292 pages
  • Ilmumisaeg: 01-May-2010
  • Kirjastus: McGraw-Hill Medical
  • Keel: eng
  • ISBN-13: 9780071603867
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  • Formaat: 292 pages
  • Ilmumisaeg: 01-May-2010
  • Kirjastus: McGraw-Hill Medical
  • Keel: eng
  • ISBN-13: 9780071603867
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Gain a complete understanding of the principles of quality improvement and their application to present and future pharmacy practice

"This is a nice introduction to the concepts of continuous quality improvement.It is a comfortable read and is written at an elementary level in comparison to other textbooks in the pharmacy curriculum. This may be necessary, since the authors rightly conclude there is a lack of discussion of quality improvement in the pharmacy curriculum. 3 Stars."--Doody's Review Service

"This book is a great resource for pharmacists and pharmacy students who want to learn about safety and quality in pharmacy practice."--Laura Cranston, RPh, Executive Director, The Pharmacy Quality Alliance

Quality and Safety in Pharmacy Practice details the principles, approaches, strategies, and actions necessary to improve the overall safety and effectiveness of pharmacy services. Although one of the books primary goals is to enhance the quality of future health care, you will find guidelines that can be implemented immediately to improve todays pharmacy practice. This comprehensive text offers a complete overview of quality in general, the reasons for improving practice, and actual day-to-day changes and approaches that will positively impact the patient.

Quality and Safety in Pharmacy Practice is divided into five parts, covering:







The current and future landscape of health care quality and the business case for quality improvement and value-driven health care Quality improvement concepts and tools, including statistical process control Quality and safety measurement, including mechanisms for gathering consumer feedback Incentives and other drivers of quality improvement Application of the principles of quality improvement to pharmacy practice -- complete with case examples
Contributors xi
Foreword xiii
J. Lyle Bootman
Preface xv
Acknowledgments xvii
PART I Status of Quality Improvement and Reporting in the U.S. Health Care System
Chapter 1 Quality and the Future of Health Care
3(6)
David P. Nau
Chapter 2 Understanding Problems in the Use of Medications
9(16)
David P. Nau
Duane M. Kirking
Chapter 3 The Business Case for Pharmacy Quality
25(12)
David A. Holdford
Chapter 4 Health Care Organizations Involved in Quality Improvement
37(18)
Donna West-Strum
PART II Quality Improvement Concepts
Chapter 5 Health Care Quality Improvement
55(16)
Terri L. Warholak
Ginger G. Scott
Debra Legner
Chapter 6 Recognizing and Defining Quality Problems
71(10)
David A. Holdford
Chapter 7 Identifying Causes of Quality Problems
81(18)
Terri L. Warholak
Ana Hincapie
Chapter 8 Statistical Process Control
99(16)
Leticia R. Moczygemba
David A. Holdford
PART III Quality Measurement
Chapter 9 Measuring Medication Safety and Quality
115(28)
Susan J. Skledar
Robert J. Weber
Chapter 10 Consumer Assessment of Pharmacy Quality
143(26)
Susan J. Blalock
San Keller
Chapter 11 Risk Management
169(26)
Kenneth Baker
PART IV Quality-based Interventions and Incentives
Chapter 12 Implementing Change to Enhance Quality
195(16)
Ana C. Quinones-Boex
Thomas J. Reutzel
Chapter 13 Using Technology in the Quality Improvement Process
211(10)
Elizabeth A. Flynn
Chapter 14 Reporting on Health Care Quality
221(8)
Terri Moore
David P. Nau
Chapter 15 Aligning Financial Incentives for Quality
229(14)
David P. Nau
PART V Application of Quality Improvement to the Pharmacy Practice Setting
Chapter 16 Responding to an Outside Assessment of Pharmacy Quality
243(8)
Julie Kuhle
Lynne Schifreen
Chapter 17 Implementing Your Own Pharmacy Quality Improvement Program
251(12)
Terri L. Warholak
Mi Chi Song
Index 263
About the Authors

Terri L. Warholak, PhD, RPh

Assistant Professor

Department of Pharmacy Practice and Science

The University of Arizona College of Pharmacy

Tucson, AZ





David P. Nau, PhD, RPh, CPHQ

Senior Director

Research & Performance Measurement

Pharmacy Quality Alliance

Lexington, KY