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E-raamat: Safety Management: A Comprehensive Approach to Developing a Sustainable System

(University of Trinidad and Tobago, Piarco), (Dubai, United Arab Emirates), (President and CEO, OEMS Erudite Corp. Texas)
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  • Ilmumisaeg: 19-Apr-2016
  • Kirjastus: CRC Press Inc
  • Keel: eng
  • ISBN-13: 9781040162859
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  • Formaat: EPUB+DRM
  • Ilmumisaeg: 19-Apr-2016
  • Kirjastus: CRC Press Inc
  • Keel: eng
  • ISBN-13: 9781040162859
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With annual cost in excess of $150 billion from workplace related illnesses and injuries, any knowledge that can reduce this burden contributes to the overall welfare of the work force and business performance. Yet, there are many key areas of opportunities that have not yet been discussed in the literature, such as approaches to improving contractor safety management and innovative approaches to shared learning in health and safety. Until now.

Built upon practical principles and knowledge derived from the authors’ field experience, Safety Management: A Comprehensive Approach to Developing a Sustainable System provides recommendations and practical solutions for improving health and safety in the workplace. The authors recognize and promote workplace health and safety as essential for sustained long-term profitability of all organizations, regardless of the industry. The book emphasizes the potential for sustained improvements in workplace health and safety from understanding:

  • How business environment trends can guide approaches to managing health and safety in the workplace
  • The importance of safety management systems (SMS)
  • The benefits of integrating process safety management (PSM) into your business practices
  • How leadership commitment and shared learning in health and safety can improve the workplace and that leveraging shared learning in safety helps you avoid repeat and similar incidents
  • The importance of leveraging contractor safety management to generate real improvements in workplace safety
  • Proactively identifying gaps in organizational SMS and addressing them by using audits as a collaborative process

The authors explore different leadership styles and detail their pros and cons in the workplace. Compiling this wealth of knowledge into a single book provides a holistic approach to upgrading the way health and safety is managed in the workplace. It shows you how to take your organization from ordinary to world-class safety performance.

Foreword xv
Preface xvii
Acknowledgments xix
Authors xxi
1 Introduction
1(8)
2 Trends in Safety
9(22)
Global and Regional Trends in Employment
10(2)
Trends in Injuries and Fatalities
12(19)
Injuries and Fatality Trends: Canada
13(4)
Injuries and Fatality Trends: United States
17(4)
Generation Y and the Workforce
21(1)
Challenges for Workplace Safety
22(2)
How We Retain Them
24(1)
Women in the Workforce
24(1)
Roles of Unions and Union Membership
25(1)
Shorter Work Tenure among Men
25(2)
A More Educated and Knowledgeable Workforce
27(1)
Changing Leadership Environment
28(3)
3 World Class in Safety
31(10)
Defining World-Class Safety Performance or Status
31(2)
Are World-Class Performance and Status Achievable?
33(3)
Setting the Safety Vision
36(5)
4 Have a Safety Management System
41(24)
Is a Safety Management System Required?
41(1)
Good Business Sense
41(2)
Legal Compliance and Due Diligence
43(2)
The Road Map for Improving Safety Performance
45(1)
Elements of a Safety Management System
46(2)
Implementing a Safety Management System
48(1)
Implementing an SMS in an Organization Where One Does Not Exist
48(2)
Establish the Safety Culture Vision
50(1)
All Element Standards Clearly Defined
50(1)
Responsibilities and Resources Allocated
50(1)
Training Provided to All Personnel
51(1)
Activities Documented
52(1)
Internal Controls Developed and Activated
53(4)
Sustainment Process Developed and Activated
57(1)
Performance Management
58(1)
Upgrading an SMS in an Organization Where One Already Exists
59(4)
Gap Analysis Completed (New vs. Existing Standards)
63(1)
Gap Closure Strategies Developed
63(1)
Execution and Rollout
64(1)
5 An Incident Management System
65(8)
Design of an Incident Management System
65(3)
Using an IMS for Short-Term Tactical Safety Responses
68(2)
Using an IMS for Long-Term Strategic Safety Management Decisions
70(3)
6 Leadership and Organizational Safety
73(32)
The Role of Leadership
74(11)
Leadership and Direction
75(2)
Prioritization and Sufficient Resources
77(1)
Written Standards and Supporting Procedures
78(3)
Set Goals, Objectives, and Expectations for Worker Performance
81(2)
Establish Accountability for Performance against Goals and Objectives
83(1)
Establish and Steward Safety Performance KPIs
83(1)
Audit the Environment, Health, and Safety Management System
84(1)
Oversight and Supervision of Work and Performance
85(1)
Leadership Styles and Behaviors: Impact on Safety
85(6)
Autocratic Leadership Style and Behaviors
86(1)
Democratic Leadership Styles and Behaviors
87(1)
Servant Leadership Styles and Behaviors
87(1)
Situational Leadership Styles and Behaviors
88(1)
Transformational Leadership Styles and Behaviors
89(1)
Situ-Transformational Leadership Behaviors: Application in Safety Management
90(1)
The Frontline Leader
91(5)
Senior Leadership
96(9)
Motivating Employees
96(4)
Worker Training and Development
100(1)
Involvement and Participation in Workplace Decisions
101(1)
Teamwork
102(1)
Critical Thinking Ability
103(2)
7 The Safety Challenge: Why Is Organizational Safety Important?
105(18)
Great Safety Performance Equals Great Business Performance
111(1)
Great Safety Performance Helps to Attract and Retain the Best and Brightest
112(1)
Great Safety Performance Maintains and Elevates Organizational Image
113(10)
8 How Can We Improve Health and Safety Performance?
123(12)
Making Everyone Responsible for Health and Safety
123(2)
Maintaining a Working and Effective Safety Management System
125(1)
Establishing and Stewarding the Risk Management Philosophy
125(2)
Embracing Process Safety Management as a Component of the SMS
127(1)
Focused Attention on Contractor Safety Management
128(1)
Leadership at the Frontline
129(1)
Shared Learnings within and across Organizations, within Industry, and across Industries
130(1)
Incident Investigation
130(1)
Sharing of Learning
131(1)
Maintaining a Trained and Competent Workforce
131(1)
Ensuring an Adequate Audit and Compliance Processes
132(3)
9 The Challenges of Risk Management
135(12)
Residual or Static Risks
135(1)
Introduced Risks
136(5)
Growth by Mergers, Acquisition, Takeovers, and Joint Ventures
136(4)
Growth by Venturing into Unchartered Territories
140(1)
Operating Risks
141(2)
Incremental Risks That Are Normalized over Time
143(4)
10 Process Safety Management
147(20)
PSM: People
148(6)
Employee Training and Competency
150(1)
Contractor Safety Management
151(1)
Incident Investigations
152(1)
Management of Change (Personnel)
152(1)
Emergency Preparedness, Planning, and Management
153(1)
PSM: Processes and Systems
154(6)
Management of Engineered Changes and Nonengineered Changes
154(1)
Management of Engineered Change
155(1)
Nonengineered Changes
156(1)
Nonroutine Work Authorization
157(1)
Prestartup Safety Reviews
158(1)
Compliance Audits
158(2)
PSM: Facilities and Technology
160(7)
Process Safety Information
160(1)
Process Hazards Analysis
161(1)
Mechanical Integrity of Equipment
162(2)
Operating Procedures
164(3)
11 Contractor (Service Provider) Safety Management
167(36)
Core Requirements of Contractor Management
170(4)
Ownership for Contractor Management
170(1)
Corporate Standard for Contractor Management
171(1)
Stakeholder Interest Map
171(1)
Categorization of Contractors
171(3)
A Contractor Prequalification Process
174(4)
Internal Prequalification
175(1)
External Prequalification
175(2)
Partial External Prequalification
177(1)
Full External Prequalification
177(1)
Contractor Safety Management
178(6)
Contractor Safety Standard
179(1)
A RACI Chart
179(2)
R: Responsible
181(1)
A: Accountable
181(1)
C: Consulted
181(1)
I: Informed
181(1)
Prequalification Questionnaire
181(1)
Selecting a Prequalification Service Provider (EH&S, Finance, Quality Assurance, and Technical)
182(2)
Activating Your Prequalification Service Provider
184(8)
Contractor Performance Management and Control
185(1)
Control Measures and Tools
186(1)
Standardized Control Measures and Tools
186(2)
Flexible Control Tools
188(1)
Contractor Performance Management
189(1)
Leadership Visibility Is Essential for Contractor Safety Management
189(1)
Frontline Leadership Visibility
189(1)
Senior Leadership Visibility
190(1)
Demonstrate and Promote a No-Blame Culture for Reporting Incidents
191(1)
Active Listening Sessions/Lunches: Listening Moment
191(1)
All Workers Must Be Treated Equally (Where Safety Is Concerned)
192(1)
Initiate Regular Contractor Safety Forums
192(2)
Contractor Relationship Management
193(1)
Link Contractor Safety Management to Pay for Performance and Bonuses
193(1)
Shared Learning
193(1)
Stewardship of Leading and Lagging Indicators
194(5)
Lagging Indicators
194(1)
Leading Indicators
194(5)
Contractor Audits and Follow-Up
199(4)
12 Leadership at the Frontline
203(16)
Role of the Frontline Supervisor/Leader
203(7)
Set the Standards for Safety
204(1)
Be Proactive in Managing Risks and the Health and Safety of All Workers
205(1)
Build Trust and Relationships among the Workforce
206(1)
Build Talent and Capabilities
207(1)
Engage and Motivate Worker to Do the Right Things
208(2)
Leverage Existing Tools and Workforce to Ensure That Work Is Conducted Safely at All Times
210(1)
Core Skills of Frontline Supervisors and Leaders
210(9)
Training the Frontline Supervisor/Leader
210(9)
13 Shared Learning in Safety
219(12)
Why Is Shared Learning Important in Workplace Safety
219(4)
Kaizen in Safety
222(1)
Internal Sharing of Learning in Safety
223(5)
Adopt a Consistent Format for Shared Learning
225(3)
Industry and Cross-Industry Sharing of Safety Learning
228(3)
14 Safety Training and Competency
231(14)
Understanding the Business Drivers
231(1)
Understanding and Internalizing the Core Values and Beliefs of the Organization
231(2)
Challenges to Realizing Health and Safety Vision
233(2)
Back to the Basics
235(5)
Planning
235(3)
Organizing
238(1)
Leading
238(1)
Control
239(1)
Due Diligence Requirements
240(5)
SOPs
240(1)
Competency Assurance Records
241(2)
Work Permit and Hazards Analysis or Assessment
243(1)
Documentation and Traceability
244(1)
15 Audits and Compliance
245(20)
Avoiding the Blame Game
245(2)
Audits Support the Gap Closure Process
247(4)
Program (SMS) Audit
248(1)
Compliance Audit
249(1)
Management System Audits
250(1)
Auditors
251(3)
Audit Check Lists
252(1)
Schedule Considerations
252(2)
Common Problems with Internal Audits
254(1)
Laying the Foundation for an Effective Audit
254(5)
Phase One Safety Audit Preparation
255(1)
Phase Two Fact Finding
256(2)
Phase Three Review of Findings of the Health and Safety Audit
258(1)
Phase Four Recommendations from the Health and Safety Audit
258(1)
Phase Five Corrective Actions from the Safety Audit
258(1)
Phase Six Debrief and Publish the Safety Audit Results
258(1)
Resource Allocation Based on Risk Exposure
259(1)
Audit All Facets of the RM
260(5)
Leadership
262(3)
16 Auditing the Safety Management System
265(22)
Gap Analysis and Identification
265(1)
Internal Assessment
266(4)
External Benchmarking
270(5)
Internal Benchmarking
270(1)
Competitive Benchmarking
270(1)
Functional/Generic Benchmarking
270(1)
Phase 1 Planning
271(1)
Phase 2 Analysis
271(1)
Phase 3 Integration
271(1)
Phase 4 Action
272(1)
Phase 5 Maturity
272(3)
Best-Practices Identification and Alignment
275(5)
Industry Leaders and Peers in Safety
280(1)
Reconfiguration of the Organization to Achieve World-Class Safety Performance
281(3)
Safety Audit Programs in the New Millennium
284(3)
17 Emergency Management
287(14)
History of IMS
287(1)
Why Should Organizations Have an IMS?
288(2)
Legal Compliance
289(1)
Good Business Sense
289(1)
Corporate Social Responsibility
289(1)
Types of Events Requiring IMS Responses
290(1)
Organizing Response Structures
291(2)
Tier 1 Response
291(1)
Tier 2 Response
292(1)
Tier 3 Response
293(1)
Activating the Response
293(1)
Organizational Structure and Key Supporting Roles
293(3)
Managing the Response
296(5)
Appear to Be and Be in Control
297(1)
Tell the Truth at All Times
297(1)
Avoid Listening to the Lawyers during Media Releases
298(1)
Avoid the Blame Game
298(1)
Communicate Frequently and Demonstrate Genuine Empathy
298(2)
Documentation
300(1)
18 Safety Culture Maturity
301(32)
Legal Significance of Health and Safety at Work
302(1)
Health and Safety at Work in High-Risk Business: Case Studies
303(1)
Pathological Culture
304(5)
Reactive Culture
304(1)
Calculative Culture
305(1)
Proactive Culture
305(1)
Generative Culture
305(4)
Incident Frequencies and Extent of Maturity of a Health and Safety Culture
309(1)
Impact of Trust and Employee Engagement on Maturity of an EH&S Culture
310(4)
Cultural Variation: Relationship between Employee Cultural Outlook versus Organizational EHS Performance (National and Organizational Culture)
314(1)
Motivation in Health and Safety Culture
315(3)
Physical and Physiological Stress and the Health and Safety Culture
318(1)
Leadership Commitment and Sustainable Safety Culture
319(3)
Safety Leadership
322(1)
Leadership Behaviors for Improving Workplace Safety and Safety Culture
323(2)
Developing a Model of Safety Culture
325(1)
Training
326(1)
Information Sharing/Reporting Incidents
327(1)
Autonomy and Leadership Support
328(1)
Developing a Strong Safety Culture
329(2)
Safety Culture Maturity Assessment
331(2)
19 Implementing an Effective Global Occupational Health Policy and Program: Case Study in the Oil and Gas Industry
333(20)
Background on Occupational Health Development Perspectives
334(7)
Occupational Health Management
341(3)
Human Recourses Function
342(1)
Risk Management/Productivity Function
342(1)
Health, Safety, and Environment Function
342(1)
Independent Function
343(1)
Outsource the Function
343(1)
Functions of Occupational Health Management
344(5)
Challenges of Setting Up an Occupational Health Function
349(4)
20 Consistent Terminologies and Processes
353(8)
Document Hierarchy
353(1)
Check Sheets and Work Tools
354(1)
Standard Operating Procedures
355(1)
Standards
356(1)
Policy
356(1)
Types of Incidents
357(1)
Role Descriptions
358(1)
Standards and Standard Operating Procedures
359(2)
21 Conclusion
361(4)
Appendix 1 Contractor or Service Provider Prequalification Questionnaire 365(54)
Appendix 2 Contractor Safety Standard 419(20)
Appendix 3 Ground Disturbance Attachment and Sample Work Agreement 439(6)
Glossary of Terms 445(4)
References 449(16)
Index 465
Rohanie Maharaj, Chitram Lutchman, Waddah Ghanem