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ix | |
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xi | |
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xiii | |
Foreword |
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xv | |
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Foreword |
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xvii | |
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1 | (6) |
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1.1 A Perspective Reflecting a Diverse Background and Experience |
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1 | (1) |
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1.2 The SMS in Aviation: Step Change or Decoy? |
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1 | (3) |
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4 | (3) |
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Chapter 2 A Composite Methodology |
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7 | (12) |
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2.1 Document Analysis: Contrasting Sources |
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7 | (1) |
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2.2 Literature Review: Shades of Gray |
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8 | (2) |
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2.3 A Historical Approach: Written Sources |
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10 | (3) |
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2.4 Oral History: Interviewing Old-Timers of Safety Science |
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13 | (1) |
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2.5 Qualitative Content Analysis: A Manual Approach for a Limited Sample Size |
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14 | (2) |
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2.6 A Reflexive Analysis or Auto-ethnography |
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16 | (3) |
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Chapter 3 Safety Actors' Version: The SMS as the New Safety Frontier |
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19 | (42) |
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3.1 What Is an SMS?---Global Overview |
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19 | (3) |
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3.1.1 What Is an SMS Meant For? |
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19 | (1) |
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3.1.2 What Is the Definition of an SMS? |
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20 | (1) |
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3.1.3 What Are the SMS Novelties and Promises? |
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20 | (2) |
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3.1.4 What Does an SMS Consist Of? |
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22 | (1) |
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3.2 The SMS in Aviation: A Case Study |
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22 | (32) |
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3.2.1 What Is the SMS Meant For? |
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25 | (1) |
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3.2.2 What Does the SMS Consist Of? |
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26 | (1) |
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3.2.3 What Does the SMS Look Like in Practice? |
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27 | (27) |
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3.3 Conclusion: From Reliance on SMS Standards to Organizational Reflexivity---A Matter of Philosophy |
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54 | (7) |
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Chapter 4 What Does the SMS Actually Do, and Is It Up to Its Safety Promises? |
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61 | (24) |
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4.1 How the SMS Actual Users Perceive It |
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61 | (1) |
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4.2 What the SMS Actually Does: An Insiders' Perspective |
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62 | (15) |
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4.2.1 Conceptual Shortcuts and Assumptions |
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63 | (10) |
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4.2.2 Methodological Limitations |
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73 | (3) |
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4.2.3 Practical Limitations |
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76 | (1) |
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4.3 What Makes Safety So Specific? |
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77 | (2) |
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4.4 Conclusion: Beyond the Face Value of the SMS |
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79 | (6) |
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Chapter 5 Why Did the SMS Emerge and Spread? |
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85 | (46) |
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5.1 New Safety Challenges |
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85 | (3) |
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5.1.1 Technological Evolution |
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86 | (1) |
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5.1.2 Fragmented and Extended Enterprises |
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86 | (1) |
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5.1.3 Interconnected Infrastructures and Organizations |
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87 | (1) |
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5.1.4 An Increasing Economic Pressure |
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87 | (1) |
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5.2 The Intellectual Context around Safety: Diverse Schools of Thought, Evolving Conceptual Frames |
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88 | (4) |
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5.2.1 The Risk Management Perspective on Safety |
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89 | (1) |
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5.2.2 The Human Factors and Managerial/Organizational Perspective on Safety |
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89 | (1) |
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5.2.3 The Organizational and Social Perspective on Safety |
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90 | (2) |
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5.3 A Variety of Motivations to Move toward a New Safety Management Approach |
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92 | (4) |
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5.3.1 Insurance Companies: Better Calibrating Premiums |
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92 | (1) |
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5.3.2 Industrials: Trauma, Ethics, and Performance |
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93 | (1) |
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5.3.3 Regulators: Overcoming the Pitfalls of Command and Control |
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94 | (2) |
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5.3.4 Civil Society: A Growing Suspicion |
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96 | (1) |
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5.4 An Overall Context Fostering the Convergence toward Safety Management Systems |
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96 | (2) |
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5.4.1 An External Injunction to Justify Efficiency and Be Transparent |
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96 | (2) |
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5.4.2 The Quality Management Era |
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98 | (1) |
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5.5 The Dissemination of the SMS |
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98 | (14) |
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5.5.1 Bibliometric Perspective |
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99 | (2) |
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5.5.2 The Circulation and Exchange of Safety Management-Related Ideas Across Communities, Industries, and Countries: How Ideas Traveled |
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101 | (11) |
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5.6 How Did the SMS Land in Aviation? |
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112 | (10) |
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5.6.1 Introduction of the SMS into the Aviation World: Preexisting Safety Landscape and Main Dates |
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112 | (1) |
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5.6.2 How Come the Notion of SMS Did Not Reach Aviation Earlier: A Closed World |
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113 | (2) |
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5.6.3 Motivations to Change Approaches: A Regulators' Concern above All |
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115 | (2) |
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5.6.4 How Did the SMS Make Its Way Through: Internal Forces, Tenuous Bridges between the Closed World of Aviation and the Outside World, or Both? |
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117 | (5) |
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5.7 Conclusion: The SMS as an Emanation of the Time and Context within the Industry and Way Beyond |
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122 | (9) |
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Chapter 6 Beyond the SMS: Toward More Contextualized Perspectives on Safety |
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131 | (28) |
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6.1 Making the SMS a More Efficient Safety Enhancement Approach |
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131 | (8) |
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6.1.1 A Broader View of Risk Management: Wider Scope, Time Frame, and Reach |
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132 | (5) |
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6.1.2 Managing Risks: More in the Ways of Working Than in the Formal Processes, Methods, and Outcomes |
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137 | (2) |
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6.2 Revisiting the Foundations of the SMS: Acknowledging Uncertainty and Its Manifold Impacts |
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139 | (7) |
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6.2.1 From Risk Management to Realities in the Field: Coping with Varying Complex and Sometimes Unanticipated Situations |
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139 | (3) |
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6.2.2 Acknowledging Uncertainty: Increasing Evidence at All Levels but Remaining Confusion |
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142 | (1) |
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6.2.3 Living with Uncertainty: Revisiting the Main Challenges in Today's Context |
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143 | (3) |
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6.3 Dimming the Spotlight on Safety to Put It Back in Context: A Condition to Better Apprehend It |
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146 | (7) |
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6.3.1 Safety: One Stake among Others, Neither Isolated nor Stand-Alone |
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146 | (2) |
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6.3.2 Safety as Competing with Other Stakes: The Trade-Off Perspective (A Zero-Sum Game) |
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148 | (1) |
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6.3.3 Safety as Part of the Same Boat as Other Stakes: The Conjoint Perspective |
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148 | (3) |
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6.3.4 Fostering Synergies versus Nurturing Tensions: Proposal and Challenges |
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151 | (2) |
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6.4 Conclusion: Contextualization, Inclusion, and Humility as Common Denominators Whatever the Ambition |
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153 | (6) |
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159 | (8) |
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7.1 Insights from Different Versions of the Safety Management System |
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159 | (4) |
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7.2 The Proposed Ways Forward |
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163 | (2) |
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7.3 A Multidisciplinary Analysis: An Asset to Apprehend Complexity |
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165 | (1) |
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7.4 The SMS, a Step Change in Aviation Safety? |
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166 | (1) |
Epilogue: The COVID-19 Pandemic: An Amplifier Case Study |
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167 | (1) |
COVID-19: More Than Just a Crisis |
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167 | (1) |
Extending the Framework of Risk Analysis |
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167 | (4) |
Manifest Uncertainties or the Increasing Evidence of the Illusion of Control |
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171 | (1) |
Safety as Part of a Broader Context |
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172 | (3) |
Appendix: Description of the Main Aviation Stakeholders |
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175 | (4) |
Index |
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179 | |