Preface |
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xiii | |
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Chapter 1 Libraries and Technology |
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1 | (12) |
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What Is Technology, Really? |
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2 | (1) |
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Technology Is about Knowledge Creation |
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3 | (1) |
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A Brief History of Libraries and Technology |
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3 | (5) |
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8 | (1) |
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9 | (1) |
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9 | (1) |
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10 | (3) |
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Chapter 2 An Overview of the Working Framework |
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13 | (16) |
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Introducing the Hype Cycle Filter |
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13 | (2) |
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Design Thinking Isn't Rocket Science |
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15 | (1) |
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A Quick History of Design Thinking |
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16 | (2) |
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In Practice: The Design Cycle |
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18 | (2) |
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What Design Thinking Is Not |
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20 | (1) |
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21 | (5) |
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22 | (1) |
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23 | (1) |
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23 | (1) |
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23 | (2) |
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25 | (1) |
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26 | (1) |
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27 | (1) |
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27 | (1) |
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27 | (2) |
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Chapter 3 Community Engagement and Designing for Change |
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29 | (16) |
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29 | (1) |
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Empathize---Define---Ideate |
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30 | (11) |
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A Simple Example: Earphones |
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30 | (2) |
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Kickstarting a Large-Format Poster-Printing Service |
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32 | (2) |
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Opening a Learning Commons at the Height of the Great Recession |
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34 | (3) |
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Revitalizing a Branch Library |
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37 | (4) |
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41 | (1) |
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42 | (1) |
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43 | (1) |
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43 | (1) |
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43 | (2) |
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Chapter 4 Selecting and Implementing Leading-Edge Technologies in Libraries |
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45 | (18) |
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46 | (2) |
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Embracing the Fear of Failure: Key Considerations |
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48 | (2) |
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Example: Makerspaces in Libraries |
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50 | (3) |
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Real-World Examples: 3D Printing as a Library Service |
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53 | (4) |
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Reinforcing the Cycle Leads to New Innovation |
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57 | (3) |
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58 | (1) |
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58 | (1) |
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59 | (1) |
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Emergence of Technology "Wranglers" |
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59 | (1) |
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60 | (1) |
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60 | (1) |
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61 | (1) |
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61 | (2) |
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Chapter 5 Budgeting for Technology in Libraries |
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63 | (22) |
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Budgets Reflect the Priorities of Organizations |
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64 | (1) |
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64 | (1) |
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Where the Money Comes From Is Important |
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65 | (3) |
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Technology as Driver and Necessity |
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68 | (1) |
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"But Technology Is Expensive" |
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69 | (1) |
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70 | (7) |
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Headphones as Lendable Technology |
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71 | (1) |
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Large-Format Poster Printing as a Library Service |
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72 | (3) |
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Rolling Whiteboards and Other Dry-Erase Writeable Surfaces throughout the Library |
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75 | (2) |
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Diffusing Risk while Implementing Even More Leading-Edge Technology |
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77 | (5) |
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Extended Reality (XR) Equipment as Lendable Technology |
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78 | (2) |
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3D Printing as a Library Service |
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80 | (2) |
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82 | (1) |
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83 | (1) |
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83 | (1) |
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83 | (2) |
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Chapter 6 Policy, Ethics, and Technology |
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85 | (18) |
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Power Tools of Administration |
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86 | (2) |
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Policy Is Part Administration and Part Rule-Making |
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88 | (1) |
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88 | (3) |
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Policy and Design Thinking in Practice: Real-World Examples |
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91 | (3) |
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Collection-Development Policy by Design |
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91 | (1) |
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Real-World Policy: Defining Acceptable Use |
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92 | (1) |
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Acceptable Use Policy and Printing Services |
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93 | (1) |
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94 | (1) |
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Digging Deeper: Organizational Ethics, Reflected in Policy |
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94 | (4) |
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95 | (1) |
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96 | (1) |
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"The Hardware Is the Easy Part"---Integrating Virtual Reality in Libraries |
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97 | (1) |
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98 | (1) |
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98 | (1) |
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99 | (1) |
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100 | (3) |
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Chapter 7 Putting It All Together and Future-Proofing the Library |
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103 | (20) |
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Weak Signals Are Everywhere |
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103 | (1) |
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104 | (2) |
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106 | (2) |
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108 | (2) |
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Disruption! Micro Case Studies from the Pandemic |
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110 | (8) |
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Expanded E-Content and Delivery |
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110 | (1) |
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Curbside Delivery and Pickup Services |
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111 | (2) |
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Self-Check Kiosks, Automated Materials Handling, and External Book Lockers |
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113 | (1) |
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Enhancing Wi-Fi and Internet Access to Meet Learning Needs Beyond Library Walls |
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114 | (2) |
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Leveraging VR Assets in Public Libraries to Provide a Virtual Classroom |
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116 | (2) |
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Is This What Libraries Do? |
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118 | (1) |
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Getting ahead of the Curve |
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118 | (1) |
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119 | (1) |
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120 | (1) |
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120 | (3) |
Index |
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123 | (6) |
About the Author |
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129 | |