The Six Sigma Handbook is the comprehensive reference guide you need to successfully implement Six Sigma. It describes the statistical tools and problem-solving techniques that comprise Six Sigma, explaining how to use them effectively throughout your organization. Author/consultant Thomas Pyzdek offers guidance and direction on fulfilling the Six Sigma promise in your company - and avoiding the traps and pitfalls commonly encountered.
The most comprehensive Six Sigma reference available, now revised and expanded
Completely rewritten and reorganized, this second edition of The Six Sigma Handbookcovers all the basic statistics and qualityimprovement tools of the Six Sigma quality management system. This new edition reflects the developments in Six Sigma over the past few years and will help maintain the book's position as the leading comprehensive guide to Six Sigma.
Key changes to this edition include:
- New chapters on DFSS (Design for Six Sigma); Minitab, the most popular statistical software for Six Sigma; Six Sigma philosophy and values; flowcharting; and SIPOC
- Coverage of the core problem-solving technique DMAIC (Define, Measure, Analyze, Improve, Control)
- Dozens of downloadable, customizable Six Sigma work sheets
- New material on important advanced Six Sigma tools such as FMEA (Failure Mode and Effects Analysis)
The most comprehensive Six Sigma reference available, now revised and expandedCompletely rewritten and reorganized, this second edition of The Six Sigma Handbookcovers all the basic statistics and qualityimprovement tools of the Six Sigma quality management system. This new edition reflects the developments in Six Sigma over the past few years and will help maintain the book's position as the leading comprehensive guide to Six Sigma.Key changes to this edition include:New chapters on DFSS (Design for Six Sigma); Minitab, the most popular statistical software for Six Sigma; Six Sigma philosophy and values; flowcharting; and SIPOCCoverage of the core problem-solving technique DMAIC (Define, Measure, Analyze, Improve, Control)Dozens of downloadable, customizable Six Sigma work sheetsNew material on important advanced Six Sigma tools such as FMEA (Failure Mode and Effects Analysis) Thomas Pyzdek is a Six Sigma consultant to Ford, McDonald's, Intuit, Avon Products, and many other companies. He has more than 30 years of experience in t he quality field. Pyzdek is a fellow of the American Society for Quality (ASQ) and recipient of the ASQ Edwards Medal for outstanding contributions to the practice of quality management.
Preface Introduction
PART I
Chapter 1: Building the Six Sigma Infrastructure
Chapter 2: Six Sigma Goals and Metrics
Chapter 3: Creating Customer-Driven Organizations
Chapter 4: Training for Six Sigma
Chapter 5: Six Sigma Teams
Chapter 6: Selecting and Tracking Six Sigma Projects
PART II
Chapter 7: Introduction to DMAIC and Other Improvement Models
Chapter 8: Problem Solving Tools
Chapter 9: Basic Principles of Measurement
Chapter 10: Measurement Systems Analysis
Chapter 11: Knowledge Discovery
Chapter 12: Statistical Process Control Techniques
Chapter 13: Process Capability Analysis
Chapter 14: Statistical Analysis of Cause and Effect
Chapter 15: Managing Six Sigma Projects
Chapter 16: Risk Assessment
Chapter 17: Design of Experiments (DOE)
Chapter 18: Maintaining Control After the Project
Chapter 19: Design for Six Sigma (DFSS)
Chapter 20: Lean Manufacturing and Six Sigma
Appendix - 21 Tables
References
Index
Thomas Pyzdek is a quality consultant, entrepreneur, author, educator, software developer, and speaker. He writes a regular column for Quality Digest and is a Fellow of the American Society for Quality (ASQ). He conducts seminars on Six Sigma for the American Society for Quality, and has received that organizations "Edwards" award. His clients and employers cover a wide range of industries including Ford, GM, McDonald's, Avon, Hughes Aircraft Company Missile Systems Group, and the Tucson Medical Center.
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