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E-raamat: Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

  • Formaat: 240 pages
  • Ilmumisaeg: 22-Dec-2020
  • Kirjastus: McGraw-Hill Education
  • Keel: eng
  • ISBN-13: 9781264257409
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  • Formaat: 240 pages
  • Ilmumisaeg: 22-Dec-2020
  • Kirjastus: McGraw-Hill Education
  • Keel: eng
  • ISBN-13: 9781264257409
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"From business guru Joseph Michelli-the leadership lessons you need navigate your team and company through the greatest business crisis in modern history, for long-lasting success Within days of COVID-19 disrupting the business world, Joseph Michelli began asking senior leaders at major companies about their specific challenges and how they were meeting them, getting raw yet thoughtful real-time insights into the greatest business crisis in generations. Now, in Stronger through Adversity, Michelli provides the invaluable wisdom he gained from 130+ top global business leaders on all aspects of leading through and beyond COVID, including crisis management, keeping employees and customers safe, maintaining a culture of engagement, rapidly innovating, and more. You'll find winning leadership methods based on interviews with leaders of Target, Google, Microsoft, Coca-Cola, Feeding America, United Way, Verizon, Southwest Airlines, Goldman Sachs, and H&R Block. In addition to actionable advice for leading through crises, you'll find inspirational stories about how the featured leaders triaged problems unlike any they had ever encountered, pivoted their focus and actions on a daily basis, and managed their teams and businesses in the most extreme conditions"--

From business guru Joseph Michelli the leadership lessons needed to thrive beyond the greatest business crisis in modern history

COVID-19 has disrupted business and life in ways we never imagined. Within days of the outbreak, Joseph Michelli—the world-renowned business expert who has cracked the leadership codes of Starbucks, Airbnb, Mercedes-Benz USA, and many other top companies—went to work. He contacted 140+ senior leaders at major companies about their specific challenges and how they were meeting them—getting raw yet thoughtful real-time insights into a crisis that will define an entire generation of leaders.  

The result is Stronger Through Adversity. In this business guide for our times, Michelli distills best leadership practices that can be used in any company, in any industry. Organized into four main themes—Set the Foundation, Build Connections, Move with Purpose, and Harness ChangeStronger Through Adversity provides a deep dive into the methods, tactics, and approaches leaders have used to keep their company afloat and to position it for success long after the pandemic. 

You’ll get invaluable insights into crisis management, keeping employees and customers safe, maintaining a culture of engagement, and rapidly innovating. Applying powerful leadership methods used by Microsoft, Starbucks, Google, DHL, Target, Verizon, Kohl’s, Marriott, and many others, you’ll seize and hold the competitive edge in your industry. 

Whether you run a Fortune 500 company, own a small business, or manage a department or team—this is your moment. Stronger Through Adversity delivers everything you need to prosper—to lead your people to an unprecedented recovery, to weather the toughest challenges your business faces from the pandemic and beyond, and to thrive in all storms, large and small.


Foreword ix
John Yokoyama
Acknowledgments xi
Chapter 1 Leadership Forged Through Adversity
1(14)
PART I SET THE FOUNDATION
Chapter 2 Put Your Mask on First
15(10)
Chapter 3 Leave the Island, Follow the Terrain
25(10)
Chapter 4 Practice Employee Obsession
35(12)
Chapter 5 Set Safety Supreme
47(12)
PART II BUILD CONNECTIONS
Chapter 6 Listen Beyond the Words
59(12)
Chapter 7 Seek Carefully and Speak Truthfully
71(10)
Chapter 8 Choose Words Wisely
81(10)
Chapter 9 Bring Yourself to Work
91(14)
PART III MOVE WITH PURPOSE
Chapter 10 Act Your Culture
105(10)
Chapter 11 Be a Value Leader
115(12)
Chapter 12 Convey Compassion
127(10)
Chapter 11 Shift Front, Middle, Back
137(14)
PART IV HARNESS CHANGE
Chapter 14 Streamline Productivity
151(12)
Chapter 15 Pivot with Urgency
163(10)
Chapter 16 Decide with Moral Courage
173(12)
Chapter 17 Foster Collaboration
185(12)
PART V FORGE THE FUTURE
Chapter 18 Reenergize with Gratitude
197(12)
Chapter 19 Make It Personal
209(12)
Chapter 20 Run Toward the Future
221(10)
Chapter 21 Engineer Legacy
231(8)
Chapter 22 Continuing the Conversation
239(4)
List of Contributors 243(8)
Notes 251(8)
Index 259
Joseph A. Michelli, Ph.D., is an internationally sought-after speaker and business consultant whose clients include Bridgestone Firestone, Nokia, The Hartford Insurance Group, and UCLA Health System. The author of the bestselling The Starbucks Experience, he has appeared on The Glenn Beck Show and CNBCs On the Money.