E-raamat: Systems Thinking and Action Research for Innovation: Theory and Practice of the Process Oriented Holonic (PrOH) Modelling Methodology

Introduction. Part I A Short Guide to Systems Thinking and Action
Research
Chapter 1 The Essentials of Systems Thinking.
Chapter 2 The Action
Research Paradigm. Part II The PrOH Modelling Methodology
Chapter 3 Rationale
for Why the PrOH Modelling Methodology is Needed.
Chapter 4 The PrOH
Modelling Methodology: How to Construct a Single PrOH Model.
Chapter 5 The
PrOH Modelling Methodology: Building Sets of PrOH Models as Holarchies. Part
III Cases
Chapter 6 Case 1: GMRDSLs SRL Factory A Strategic Model: Part
1.
Chapter 7 Case 2: Microcab: Upscaling Supply Chains for the Manufacture of
Electric Vehicles.
Chapter 8 Case 3: Chiltern Railways: Improving Passenger
Information during Disruptions for a Train Operating Company.
Chapter 9 Case
4: GMRDSL Holarchy of PrOH Models Enrichment from Strategic Level to
Tactical Level: Part
2.
Chapter 10 Case 5: Metal Assemblies Ltd (MAL):
Abstraction from Tactical to Strategic Level PrOH Model and Improving
Leanness and Productivity in Automotive Manufacturing.
Chapter 11 Case 6: Law
Service Higgs LLP: Transforming Legal Services for Greater Efficiency.
Chapter 12 Case 7: Quality Management: SigmaPro.
Chapter 13 Case 8:
Reassessing a University Schools Portfolio Delivery. Part IV Reflection and
Future Research
Chapter 14 Reflections on over 25 Years of using the PrOH
Modelling Methodology in Action Research.
Chapter 15 Your Journey as an
Action Researcher while Using Systems Thinking

Ben Clegg is Professor of Operations Management and Systems Thinking and Founder of the PrOH Modelling Methodology. His research has received millions of pounds of funding from industry and government that has recently focused on the digitalisation of small-to-medium sized organisations. He has previously worked with larger international companies and their supply chains to improve lean six sigma, concurrent engineering, enterprise management, service delivery and technical innovation. He specialises in MBA teaching and supervising researchers. He has 100+ publications including articles in top journals; he is the co-author of a leading textbook on Operations Management. He has been a Visiting Scholar at Stanford University and a European Operations Management Association (EurOMA) committee member. He is Advance-HE Fellow, Chartered Engineer and Fellow of the Institute of Engineering and Technology (IET). He has been Associate Dean for Business Engagement and Head of Department at Aston Business School. He is Editor-in-Chief of the Systems journal.

Krishna Chaitanya Balthu is Lecturer in Operations Management and Systems Thinking. His work focuses on applying systems thinking to design and implement change in organisations. He spent over a decade as a practitioner, leading process improvement and change initiatives across knowledge-intensive firms. Drawing on this industrial experience, Krishna has led industry-academia collaboration projects that bridge research and practice. He predominantly works on funded projects enabling organisations to adopt digital technologies, circular economy principles and systemic transformation using participatory approaches such as the PrOH Modelling Methodology. He has applied PrOH Modelling across diverse industrial contexts, enhancing and extending its application to deliver measurable impact. This body of work has featured in leading management journals and practitioner magazines. He is also actively involved in transnational education and capacity-building initiatives with India and Kenya, building collaborative learning and research partnerships. His teaching portfolio includes courses on Systems Thinking, Management Consultancy and Business Model Innovation.