About the Authors |
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xi | |
Foreword |
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xiii | |
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Preface |
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xvii | |
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Part One Transformation, Talent, and Human Resources |
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1 | (66) |
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1 Transforming GE: Building a Sustainable Corporation from the People Up |
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3 | (26) |
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Ecomagination: Why GE Is Turning Green |
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8 | (4) |
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People Movers: How HR Is Leading the Way Forward |
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12 | (2) |
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Healthymagination: Improving Health Care for GE Employees and for Society |
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14 | (6) |
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Eight Lessons for Business Leaders, Sustainability Professionals, and HR |
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20 | (6) |
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The New Winning Strategy: Leveraging HR for Sustainable Growth |
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26 | (3) |
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2 Sustainability: The Global Challenge, the Business Opportunity, and the People Factor |
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29 | (38) |
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Sustainability Milestones: The Brundtland Commission and the Dow Jones Sustainability Index |
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30 | (3) |
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The Age of Sustainability: Trends and Realities |
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33 | (7) |
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The Triple Bottom Line: How to Define and Measure Sustainable Growth |
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40 | (6) |
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The Sweet Spot: How to Develop Sustainable Business Strategies |
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46 | (4) |
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Sustainability and Profitability: How to Grow Your Sweet Spots |
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50 | (4) |
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Transformation: The Business Benefits of Sustainability |
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54 | (7) |
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Revving Up: Where HR Meets Sustainability |
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61 | (3) |
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Questions for Business Leaders, Sustainability Specialists, and HR Professionals |
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64 | (3) |
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Part Two From Traditional HR to Sustainable HR |
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67 | (134) |
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3 Embedding Sustainability in the Workforce Life Cycle |
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69 | (14) |
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Building Sustainability into Core HR Processes |
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72 | (8) |
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Questions for Business Leaders, Sustainability Specialists, and HR Professionals |
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80 | (3) |
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4 Employee Selection and Sustainability |
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83 | (24) |
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Johnson & Johnson: When HR Fails the Sustainability Test |
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84 | (3) |
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Recruitment: Winning the Global War for Talent |
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87 | (5) |
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Hiring the Workforce of Tomorrow |
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92 | (2) |
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The Value of Values Alignment |
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94 | (11) |
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Questions for Business Leaders, Sustainability Specialists, and HR Professionals |
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105 | (2) |
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5 Career Development and Sustainability |
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107 | (24) |
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Onboarding and Sustainability |
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107 | (1) |
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Training for Sustainability |
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108 | (3) |
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Developing Tomorrow's Leaders |
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111 | (6) |
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Evolving Employee Assistance |
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117 | (3) |
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Compensation and Incentives for Sustainability Performance |
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120 | (2) |
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Nonfinancial Incentives for Sustainability Performance |
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122 | (3) |
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Retention and Sustainability |
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125 | (2) |
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Compliance, Discipline, and Sustainability |
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127 | (2) |
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Questions for Business Leaders, Sustainability Specialists, and HR Professionals |
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129 | (2) |
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6 Workforce Management and Sustainability |
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131 | (40) |
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Performance Appraisal: Evaluating and Rewarding Sustainability Performance |
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132 | (10) |
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Workforce Planning: Meeting Your Future Needs |
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142 | (7) |
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Labor Pool Analysis: Understanding a Changing Workforce |
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149 | (9) |
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Termination and Sustainability |
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158 | (3) |
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Sustainable Retirement and Postretirement |
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161 | (7) |
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Questions for Business Leaders, Sustainability Specialists, and HR Professionals |
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168 | (3) |
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7 HR Deliverables and Sustainability |
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171 | (30) |
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The Care and Feeding of Employees |
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173 | (3) |
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How Sustainability Is Expanding HR's Responsibilities |
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176 | (9) |
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Wages and Benefits Policies: The Return on Investing in Employees |
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185 | (5) |
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Employee Wellness Programs and Sustainability |
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190 | (3) |
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Creating Better Working Conditions |
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193 | (7) |
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Questions for Business Leaders, Sustainability Specialists, and HR Professionals |
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200 | (1) |
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Part Three Organizational Development and Change: HR's Role in Building Sustainable Companies |
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201 | (114) |
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8 Sustainability and Organizational Capacity |
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203 | (40) |
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Organizational Capabilities: Levers for Sustainable Success |
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204 | (2) |
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206 | (6) |
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212 | (6) |
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218 | (6) |
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224 | (7) |
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231 | (3) |
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234 | (6) |
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240 | (2) |
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Questions for Business Leaders, Sustainability Specialists, and HR Professionals |
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242 | (1) |
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9 Sustainability and Culture Change |
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243 | (34) |
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The Three Levels of Organizational Culture |
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244 | (4) |
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Why Traditional Corporate Cultures May Resist Sustainability |
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248 | (6) |
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When Culture Sabotages Sustainability: Why BP Cannot Operate Safely |
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254 | (8) |
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When Culture Advances Sustainability How AEP Created a Zero-Harm Culture |
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262 | (9) |
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Lessons on Culture Change from BP and AEP |
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271 | (2) |
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Evaluating Your Organization's Culture |
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273 | (1) |
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Questions for Business Leaders, Sustainability Specialists, and HR Professionals |
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274 | (3) |
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10 How to Get Where You Want to Go: Sustainability and Organizational Change |
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277 | (38) |
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Why Change Occurs: Danger and Opportunity |
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279 | (4) |
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Three Dimensions of Sustainable Change |
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283 | (3) |
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286 | (2) |
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288 | (4) |
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Sustainability and the Classic Change System |
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292 | (5) |
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Top-Down Change Versus Bottom-Up Change |
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297 | (4) |
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301 | (2) |
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303 | (3) |
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Jump-Starting Sustainable Change |
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306 | (7) |
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Questions for Business Leaders, Sustainability Specialists, and HR Professionals |
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313 | (2) |
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Part Four Sustainability and Employee Engagement |
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315 | (38) |
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11 How Sustainability and Engagement Can Transform Your Business |
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317 | (36) |
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The Link Between Sustainability, Engagement, and Profit |
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320 | (2) |
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How "Acme Corporation" Leveraged Sustainability for Greater Profitability |
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322 | (5) |
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The Golden Triangle: Seeing the Entire Business Case for Sustainability |
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327 | (4) |
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How Starbucks Creates Value from Values |
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331 | (3) |
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Measuring the Impact of Sustainability on Employee Engagement |
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334 | (3) |
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How HR and Sustainability Professionals Can Work Together |
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337 | (1) |
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Getting Started with Sustainability and Employee Engagement Programs |
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337 | (7) |
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Strategic Volunteerism as a Starting Point |
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344 | (5) |
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Employee Engagement, Sustainability, and Transformation |
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349 | (2) |
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Questions for Business Leaders, Sustainability Specialists, and HR Professionals |
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351 | (2) |
Notes |
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353 | (16) |
Acknowledgments and Thanks |
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369 | (8) |
Index |
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377 | |