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E-raamat: Towards Inclusive Organizations: Determinants of successful diversity management at work

Edited by (University of Groningen, the Netherlands), Edited by (Universiteit Twente, the Netherlands), Edited by (Visiting Professor, University of New South Wales, Australia)
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Diversity arising from the mixing of peoples from different cultural backgrounds has long been an issue in nations such as the United States and Australia, and in recent decades, European nations have reached unprecedented levels of cultural diversity due to increased migration. This phenomenon of increasing cultural diversity at the national level sets the context for current social science research on the consequences of diversity for social integration, institutional functioning, and interpersonal relationships. This book reviews theory and research in social and organizational psychology on the management of diversity in work organizations. The book shows how diversity management takes place across multiple levels: at a national level, at an organizational level, between work groups and teams, in interpersonal relations, and at the level of individual experiences. Each chapter summarizes relevant empirical research, and considers how the dynamics of workgroup relations are likely to be affected by cultural differences among group members. The contributors also describe the variables which organizational leadership should be sensitive to in designing and implementing policies and practices for inclusive organizations. Towards Inclusive Organizations will be essential reading for researchers and advanced students in social and organizational psychology-- Diversity arising from the mixing of peoples from different cultural backgrounds has long been an issue in nations such as the United States and Australia, and in recent decades, European nations have reached unprecedented levels of cultural diversity due to increased migration. This phenomenon of increasing cultural diversity at the national level sets the context for current social science research on the consequences of diversity for social integration, institutional functioning, and interpersonal relationships. This book reviews theory and research in social and organizational psychology on the management of diversity in work organizations. The book shows how diversity management takes place across multiple levels: at a national level, at an organizational level, between work groups and teams, in interpersonal relations, and at the level of individual experiences. Each chapter summarizes relevant empirical research, and considers how the dynamics of workgroup relations are likely to be affected by cultural differences among group members. The contributors also describe the variables which organizational leadership should be sensitive to in designing and implementing policies and practices for inclusive organizations. Towards Inclusive Organizations will be essential reading for researchers and advanced students in social and organizational psychology. -- Diversity arising from the mixing of peoples from different cultural backgrounds has long been an issue in nations such as the United States and Australia, and in recent decades, European nations have reached unprecedented levels of cultural diversity due to increased migration. This phenomenon of increasing cultural diversity at the national level sets the context for current social science research on the consequences of diversity for social integration, institutional functioning, and interpersonal relationships. This book reviews theory and research in social and organizational psychology on the management of diversity in work organizations. The book shows how diversity management takes place across multiple levels: at a national level, at an organizational level, between work groups and teams, in interpersonal relations, and at the level of individual experiences. Each chapter summarizes relevant empirical research, and considers how the dynamics of workgroup relations are likely to be affected by cultural differences among group members. The contributors also describe the variables which organizational leadership should be sensitive to in designing and implementing policies and practices for inclusive organizations. Towards Inclusive Organizations will be essential reading for researchers and advanced students in social and organizational psychology.

Arvustused

One of todays most pressing questions is how to manage diversity effectively to the benefit of diverse individuals, small groups, larger organizations, and society as a whole. To help answer this question, Otten, van der Zee, and Brewer have brought together a fine (and diverse) group of social and organizational psychologists who review state-of-the-art literature and identify promising theoretical arguments and empirical foundations. This stellar collection of chapters will inspire researchers and practitioners alike and is a must-read for everyone interested in diversity! - Rolf van Dick, Department of Psychology and Sports Sciences, Goethe-University Frankfurt, Germany

List of illustrations
vi
List of contributors
vii
1 Towards inclusive organizations: Introduction
1(11)
M. B. Brewer
S. Otten
K. Van Der Zee
2 Labour market participation and immigrants' acculturation
12(17)
T. De vroome
M. Verkuyten
3 Organizational perspectives on diversity
29(20)
K. Van Der zee
S. Otten
4 Respect and the viability of ethnically diverse institutions
49(18)
Y. J. Huo
K. R. Binning
C. T. Begeny
5 Predictors and consequences of exclusion and inclusion at the culturally diverse workplace
67(20)
S. Otten
W. S. Jansen
6 To lead, ASPIRe: Building organic organizational identity
87(21)
K. Peters
S. A. Haslam
M. K. Ryan
N. K. Steffens
7 Creative processes in culturally diverse teams
108(24)
P. B. Paulus
K. Van Der Zee
8 Faultlines in diverse teams
132(19)
A. C. Homan
D. Van Knippenberg
9 Individuals in the diverse workplace: The role of personality
151(15)
J. P. Van Oudenhoven
K. Van Der Zee
P. B. Paulus
Index 166
Sabine Otten is Professor at the University of Groningen, The Netherlands. Her research focuses upon social identity, group identification, intergroup biases, social integration, and (cultural) diversity.

Karen van der Zee is Dean of the Faculty of Social Sciences at VU University Amsterdam, The Netherlands, where she holds a chair in Intercultural Competence. She is also Professor of Organizational Psychology, Cultural Diversity, and Integration at the University of Groningen, The Netherlands. Her research focuses upon diversity management in organizations, integration issues in culturally diverse societies, and the measurement and development of intercultural competencies.

Marilynn B. Brewer was previously Professor at Ohio State University, USA before moving to the University of New South Wales, Australia in 2009. Her primary areas of research are the study of social identity, collective decision making, and intergroup relations and she is the author of numerous research articles and books in these areas.