Trauma-informed practices have become an increasingly essential part of librarianship since the COVID-19 global pandemic. Trauma can result from a single negative event or repeated exposure to negative events over time and can manifest in many forms. Trauma-informed approaches to leadership seek to understand and consider an individuals holistic life experiences, particularly negative consequences of trauma, when determining how to best support and interact with them in the workplace.
Introduction; Janet Crum
Chapter
1. Trauma-Informed Leadership: Managing Legacy Toxicity; Lauren
Slingluff and Elizabeth Dill
Chapter
2. Transforming Chaos into Compassion: Emotional Intelligence and
Trauma-Informed Practices for Holistic Change Management in Libraries;
Phenessa A. Gray
Chapter
3. Corporate Stockholm Syndrome: An Explanation for Employee
Commitment in Consistently Dysfunctional Library Organizations?; Jenny
Meslener and Kayla Gourlay
Chapter
4. How Library Leadership Can Support Their Staff Through Trauma;
Meghan Hupe
Chapter
5. Trauma-Informed Approaches to Academic Library Hiring and
Onboarding; Andrea Harrow, Karin Saric, Annie M. Thompson, and Hannah M.
Schilperoort
Chapter
6. Emergency Planning in Libraries: Towards a Trauma-Informed and
Resilience-Focused Approach; Cindy Pierard and Anne Schultz
Chapter
7. Trauma-Informed Leadership: A Focus on Grief; Jennifer E. Nutefall
and Lynne Serviss
Chapter
8. Testimonies From the Frontline: Post-Crisis Academic Library Staff
Balance the Narrative; Elena Carrillo, Jung Mi Scoulas, and Kevin OBrien
Chapter
9. The Journey Toward Implementing Trauma-Informed Practices to
Support Patrons and Staff in an Academic Library Setting; Dana V. Lema,
Bethany Bones, Alexandra Franz-Harder, Robyn Huff-Eibl, Nisha Mody, Gerald J.
Perry, and Megan Senseney
Chapter
10. Addressing Cultures of Silence and Creating Psychological Safety
in Access Services; Melanie Bopp, Kaitlyn L. Kinney, and Tori Rodriguez
Chapter
11. Be Smart About Safety: A Shift Towards a Trauma-Informed Culture;
Micquel Little, Dylan Romero, and Aira Lipson
Janet Crum is Director, Health Sciences Library at the University of Arizona. She has held a variety of leadership and management positions in academic and health sciences libraries since 2002, including department head roles at Oregon Health and Science University (Portland, OR) and Northern Arizona University (Flagstaff, AZ) and served as Director of Library Services at City of Hope National Medical Center in Duarte, CA.
David H. Ketchum has more than twenty years of academic library experience. He earned a Master of Library and Information Science degree in 2008 and has held a variety of appointed and elected leadership positions within libraries and professional library organizations. David is currently the Director of Access Services at the University of Oregon Libraries. Davids professional interests include operational management, library public service, employee development, and strategic planning.
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