Introduction |
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5 | (14) |
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19 | (44) |
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21 | (2) |
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Understand what "following" means |
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23 | (2) |
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25 | (2) |
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Quickly create a compelling profile |
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27 | (2) |
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Find the people you know on Twitter |
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29 | (2) |
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Get suggestions for cool people to follow |
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31 | (2) |
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33 | (2) |
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Test-drive the 140-character limit |
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35 | (2) |
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Trim messages that are too long |
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37 | (2) |
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The secret to linking in Twitter |
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39 | (2) |
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Figure out how many people to follow |
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41 | (2) |
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Join a conversation: the hashtag (#) demystified |
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43 | (2) |
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Key Twitter jargon: tweet |
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45 | (2) |
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Key Twitter jargon: @messages |
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47 | (2) |
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Key Twitter jargon: retweet |
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49 | (2) |
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51 | (2) |
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Key Twitter jargon: trending topics |
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53 | (2) |
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Key Twitter jargon: tweetup |
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55 | (2) |
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Twitter jargon: Fail Whale |
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57 | (2) |
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Try it for three weeks or your money back---guaranteed! |
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59 | (2) |
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61 | (2) |
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63 | (40) |
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65 | (2) |
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Take advantage of advanced search |
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67 | (2) |
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Four important things to search for |
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69 | (2) |
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71 | (2) |
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Track search with email alerts |
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73 | (2) |
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Hunt down---and back up---older tweets |
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75 | (2) |
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Search the nooks, crannies and archives of your account |
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77 | (2) |
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Stay on top of several searches at once, including live-event coverage |
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79 | (2) |
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Track tweeted links to your website |
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81 | (2) |
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Dig deeper on trending topics |
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83 | (2) |
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Find out what people are reading |
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85 | (2) |
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Bookmark links for later reading and draw attention to tweets now |
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87 | (2) |
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Use a life-changing third-party program |
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89 | (2) |
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Life-changing program #1: Seesmic |
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91 | (2) |
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Life-changing program #2: TweetDeck |
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93 | (2) |
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Use a great mobile client |
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95 | (2) |
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Follow smart people you don't know |
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97 | (2) |
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Figure out who's influential on Twitter |
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99 | (2) |
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Keep track of friends and family |
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101 | (2) |
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3 Hold Great Conversations |
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103 | (44) |
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105 | (2) |
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107 | (2) |
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Retweet clearly and classify: Part 1 The Overview |
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109 | (2) |
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Retweet clearly and classify: Part 2 Retweets Vs. Quoted Tweets |
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111 | (2) |
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Retweet clearly and classify: Part 3 Use The Retweet Button |
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113 | (2) |
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Retweet clearly and classify: Part 4 Quote A Tweet |
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115 | (2) |
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117 | (2) |
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Troubleshoot your retweets |
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119 | (2) |
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121 | (2) |
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123 | (2) |
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125 | (2) |
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127 | (2) |
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Twitter often...but not too often |
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129 | (2) |
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Three cool hashtag tricks |
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131 | (2) |
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133 | (2) |
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135 | (2) |
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Don't auto-DM (for crying out loud) |
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137 | (2) |
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139 | (2) |
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Don't let third-party apps spam (or tweet) on your behalf |
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141 | (2) |
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143 | (2) |
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Recover fast if your account is compromised |
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145 | (2) |
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4 Share Information and ideas |
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147 | (34) |
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Be interesting to other people |
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149 | (2) |
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Make sure your messages get seen |
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151 | (2) |
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Link to interesting stuff around the Web |
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153 | (2) |
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Link appealingly to your blog or site |
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155 | (2) |
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Use the hub-and-spoke model to your advantage |
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157 | (2) |
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159 | (2) |
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161 | (2) |
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163 | (2) |
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Provide customer feedback---griping and glowing |
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165 | (2) |
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167 | (2) |
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169 | (2) |
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Participate in fundraising campaigns |
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171 | (2) |
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Make smart suggestions on FollowFriday |
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173 | (2) |
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Mark tweets as favorites to draw attention to them |
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175 | (2) |
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Post on the right days and at the right times |
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177 | (2) |
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179 | (2) |
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181 | (18) |
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183 | (2) |
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Go beyond "What's happening?" |
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185 | (2) |
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187 | (2) |
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Fill out your full bio (it takes two seconds) |
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189 | (2) |
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191 | (2) |
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Cross-post to Facebook, Linkedin, and more |
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193 | (2) |
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195 | (2) |
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Post your Twitter handle widely |
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197 | (2) |
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6 Twitter for Business: Special Considerations and Ideas |
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199 | (45) |
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201 | (2) |
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203 | (2) |
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Integrate with your other channels |
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205 | (2) |
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207 | (2) |
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Figure out who does the tweeting |
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209 | (2) |
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Reveal the person behind the curtain |
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211 | (2) |
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Manage multiple staffers on one account |
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213 | (2) |
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Coordinate multiple accounts |
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215 | (2) |
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217 | (2) |
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219 | (2) |
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Offer solid customer support |
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221 | (2) |
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Post mostly NOT about your company |
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223 | (2) |
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Link creatively to your own sites |
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225 | (2) |
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227 | (2) |
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Advertise on Twitter...maybe |
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229 | (2) |
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Report problems...and resolutions |
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231 | (2) |
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233 | (2) |
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Use Bitly to track click-throughs and create custom short domains and URLs |
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235 | (2) |
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Engage journalists and PR people |
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237 | (2) |
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Follow everyone who follows you (almost) |
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239 | (2) |
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Four services for measuring Twitter |
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241 | (1) |
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Three bonus tools for business accounts |
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242 | (2) |
Continuing the conversation---and taking a break from it |
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244 | (1) |
Index |
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245 | |