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E-raamat: User Experience in the Age of Sustainability: A Practitioner's Blueprint

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  • Formaat: EPUB+DRM
  • Ilmumisaeg: 30-May-2012
  • Kirjastus: Morgan Kaufmann Publishers In
  • Keel: eng
  • ISBN-13: 9780123877963
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User Experience in the Age of Sustainability: A Practitioner's BlueprintSuurem pilt
  • Formaat: EPUB+DRM
  • Ilmumisaeg: 30-May-2012
  • Kirjastus: Morgan Kaufmann Publishers In
  • Keel: eng
  • ISBN-13: 9780123877963
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Examines the user experience in the economic, sociological, and environmental movement to create sustainable products, and provides a framework for designing sustainable hardware, software, and packaging.

For marketing and design professionals in a variety of fields, this volume on sustainability and green practices in product and service development explores the ways in which ecologically minded consumer preferences influence the design of products and overall considerations of user experience. Topics discussed include approaches to sustainable user experiences, product life cycles, frameworks for sustainable user experiences, and core usability and balance. Chapters include color photographs illustrating examples of well designed products and technologies. Kramer is a user experience consultant. Annotation ©2012 Book News, Inc., Portland, OR (booknews.com)

User Experience in the Age of Sustainability focuses on the economic, sociological and environmental movement in business to make all products including digital ones more sustainable. Not only are businesses finding a significant ROI from these choices, customers are demanding this responsible behaviour. The author looks at user experience practice through the lens of sustainability whether it be a smart phone, service - based subscription solutions or sustainable packaging to expose the ways in which user researchers and designers can begin to connect to the sustainability not merely as a theoretical. This book has a practical take on the matter providing a framework along with case studies and personal stories from doing this work successfully. Both hardware and software design are covered.

  • Learn about the fundamentals of sustainability and how it can change the future of user experience professionals

  • Learn how to integrate sustainability into designs with a solid framework using user research methodology, techniques, and purposeful metrics

  • Find out how to integrate sustainability frameworks into the software and product development cycles

  • Find out how sustainability applies to mobile and digital products with discussions on user messaging, dematerialization, and efficient design

  • See how companies have made it work with case studies

Arvustused

"I thought that the author made some important points and provided an appropriate level of justification for the various ideas and that overall, the book offers some valid debate on the key issues. It is certainly worth reading" --BCS.org, March 14, 2013

"For marketing and design professionals in a variety of fields, this volume on sustainability and green practices in product and service development explores the ways in which ecologically minded consumer preferences influence the design of products and overall considerations of user experience. Topics discussed include approaches to sustainable user experiences, product life cycles, frameworks for sustainable user experiences, and core usability and balance. Chapters include color photographs illustrating examples of well designed products and technologies. Kramer is a user experience consultant." --Reference and Research Book News, August 2012, page 270

"Kramer is a bridge between the disciplines of user experience and sustainabilityShe first brings clarity to the sustainability body of knowledgethen links sustainability and user experience to a new concept, sustainable user experience, through several sustainability frameworks, including natural capitalismI hope this book sparks the enthusiasm and effort of user experience professionals, product designers, and system developers to improve the utilization of information resources." --Computing Review, August 2012

Muu info

Taking the practice of User Experience to the next horizon of design - Sustainable User Experience Design!
Preface ix
Biography xi
Acknowledgments xiii
Chapter 1 Sustainability, User Experience, And Design
1(30)
Introduction
1(1)
Sustainability and User Experience
2(13)
What Is Sustainability?
4(1)
Why Does Sustainability Matter to Designers?
5(10)
Sustainability Strategy Through the Design Lens
15(4)
Sustainability and Businesses
19(3)
Fossil Fuels
19(1)
Carbon
20(1)
Toxic Waste
20(1)
Heat Pollution
21(1)
General Waste
21(1)
Social Sustainability
22(1)
The Impact on Companies
22(1)
Greenwashing, Customer Perception, and the User Experience
23(2)
What Does Greenwashing Mean to Design?
25(1)
Carbon Footprints
25(2)
What Do Carbon Footprints Mean to Design?
27(1)
Signs, Symbols, and Visual Ratings of the Eco Age
27(1)
Sustainable Design Ethics
28(2)
Wrapping Up
30(1)
Looking Through the Design Lens
30(1)
In the Next
Chapter
30(1)
Chapter 2 Approaches To A Sustainable User Experience
31(38)
Introduction
31(1)
Approaches to a Sustainable User Experience Design Practice
32(31)
Others Frameworks
35(3)
Natural Capitalism
38(3)
Biomimicry
41(11)
Total Beauty
52(3)
Cradle-to-Cradle
55(5)
Life-Cycle Analysis
60(3)
Other Frameworks Worth Noting
63(3)
Social Return on Investment
63(1)
Sustainability Helix
64(1)
The Natural Step
65(1)
ISO 14000
65(1)
Global Reporting Initiative
66(1)
Dow Jones Sustainability Index
66(1)
Wrapping Up
66(2)
Looking Through the Design Lens
67(1)
In the Next
Chapter
68(1)
Chapter 3 Product Life Cycle And Sustainable User Experience
69(32)
Introduction
69(6)
Sustainable User Experience: Phases and Factors
75(3)
Factors of Sustainability
78(19)
Phase 1 Manufacturing
83(2)
Phase 2 Transportations
85(5)
Phase 3 Usage and Energy Consumption
90(2)
Phase 4 Recyclability (Reuse and Dematerialization)
92(2)
Phase 5 Facilities
94(1)
Customer Perception and Sustainability
94(3)
Thoughts About Ethnography, User Experience, and Sustainability
97(2)
Framework for a Sustainable User Experience Practice
98(1)
Wrapping Up
99(1)
Looking Through the Design Lens
100(1)
In the Next
Chapter
100(1)
Chapter 4 Pulling It All Together
101(50)
Introduction
101(2)
A Special Preface to this
Chapter
102(1)
Emerging Role of User Experience in the Sustainable Design Process
103(1)
Why Products Exist
103(3)
The Users' Perception and Product Experience
104(2)
Perceived Product Value and the User Experience
106(3)
The User, the Research, and the Findings
107(2)
Businesses, Trends, and Sustainability Strategies
109(1)
Pulling Together Traditional Tools and New Ideas
110(1)
Life Cycles: Connecting Design, Development, and Sustainability
111(10)
The Product Design and Software Development Life Cycles
111(3)
The Product Life Cycle (Used in Life-Cycle Analysis)
114(1)
Product and Software Design Life Cycle and Sustainability
115(6)
A Proposed Framework
121(2)
Explanation of the Framework
123(1)
Keeping Track: Sustainability Reporting
123(7)
Global Reporting Initiative Framework
123(3)
What Does It Mean for User Experience?
126(1)
The Goal of Reporting
127(3)
Connecting the User Experience Dots
130(11)
User Experience Methodologies and Practices Meet Sustainability
130(10)
Qualitative versus Quantitative Research Methods
140(1)
From Findings to Data and Presentation
141(1)
From Findings to User Interface Design
141(2)
Bottom-Line Impact: Selling the Sustainable User Experience
143(2)
Thoughts on Product Functionality and User Experience
145(1)
Sustainability Design and the Challenge Ahead
146(1)
What Does It Mean to User Experience and Design Practitioners?
147(1)
Wrapping Up
147(1)
Looking Through the Design Lens
148(1)
In the Next
Chapter
148(3)
Chapter 5 Usable And Sustainable
151(42)
Introduction
151(1)
Sustainability and Efficiency, Learnability, Effectiveness, and Satisfaction
152(2)
Efficiency
152(1)
Learnability
153(1)
Effectiveness
153(1)
Memorability
153(1)
Satisfaction
154(1)
Sustainability and Accessibility
154(1)
"The User Is Always Right" and Sustainability
155(2)
The Changing User
157(1)
User Perception in the Context of User Research
157(1)
Green Consumers to Product Users
158(7)
The Special Case of Visual and Interaction Design
165(7)
Ethical Interaction Design
165(2)
Purposeful Interaction Design
167(1)
Pragmatic Interaction Design
167(1)
Elegant Interaction Design
168(4)
Case Studies in Sustainability
172(18)
Case Studies in Sustainability: Buffalo Bicycles, a Maintenance-Free Bike
173(1)
Case Studies in Sustainability: Green Pizza Packaging for Utility
174(2)
Case Studies in Sustainability: Software as a Service
176(1)
Case Studies in Sustainability: Apple's Sustainability Initiative
177(2)
Case Studies in Sustainability: The Oxford English Dictionary
179(1)
Case Studies in Sustainability: The Compact Detergent Box
180(2)
Case Studies in Sustainability: Citizen-Centric Services
182(3)
Case Studies in Sustainability: Herman Miller's Mirra Chair
185(2)
Case Studies in Sustainability: Electronic Paperless Banking Solutions
187(2)
Case Studies in Sustainability: MEKA Container Homes
189(1)
Wrapping Up
190(3)
Looking Through the Design Lens
191(2)
General Resources 193(4)
References 197(4)
Index 201
Kem-Laurin Kramer is a User Experience researcher and designer. She has worked both as a manager and individual contributor in a number of market vertical including Mobile User Experience, Web Design, Logistics & Assembly; Energy & Automation; Information & Communication Networks; Medical Imaging & Health Information Systems (Financial & Clinical), to name a few. More recently, she is engaged on GIS, Courts & Justice, Permitting, Licensing and Compliance, and Freedom of Information in the space of citizen centric solutions. Kem-Laurin was also a pioneer of formal User Experience Research practice at Research in Motion (makers of Blackberry), championing the building of the company's first ever Usability lab and creating traction for the field to evolve at RIM. Since then the Ux practice is now embedded into the company's practices. Prior she was the first Ux Researcher hired at Siemens Corporate Research, in Princeton NJ USA working in the of Medical, Logistics and Automation, Telecom, among other Siemens business verticals, where she used her unique background in Media, usability and communications to drive this practice. Today she works as a Senior User Experience Designer at CSDC and is occasionally speaks at local events on the topic of user experience and sustainability. Apart from being active in local User Experience community, extolling the virtues of embracing Sustainability Ux analytic practices, Kem-Laurin has also given lectures and talks at local universities, as well as written for Johnny Holland. She has also co-authored a chapter in Nuray Aykins Usability and Internationalization of Information Technology: Travel Planning on the Web: A Cross-Cultural Case Study.”Kem - Laurin earned an undergraduate degree from The University of Ottawa and a graduate degree from the University of Waterloo, ON, Canada.
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