| How to Use This Book |
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| Frequently Asked Questions |
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viii | |
| Foreword |
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xiv | |
| Introduction |
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xvi | |
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3 | (16) |
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4 | (4) |
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8 | (2) |
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10 | (5) |
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Where UX Professionals Come From |
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15 | (2) |
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If You Only Do One Thing... |
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17 | (2) |
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Chapter 2 Getting Started |
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19 | (22) |
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Get to Know the UX Toolkit |
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20 | (10) |
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Establish a Point of View on the Work to Be Done |
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30 | (2) |
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32 | (2) |
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34 | (3) |
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If You Only Do One Thing... |
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37 | (4) |
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Chapter 3 Building Support for Your Work |
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41 | (18) |
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42 | (5) |
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Dealing with People Issues |
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47 | (1) |
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Dealing with Organizational Issues |
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48 | (4) |
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Responses to Common Objections |
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52 | (5) |
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If You Only Do One Thing... |
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57 | (2) |
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Chapter 4 Growing Yourself and Your Career |
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59 | (26) |
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60 | (6) |
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66 | (7) |
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Making a Case for Career Growth |
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73 | (1) |
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74 | (6) |
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If You Only Do One Thing... |
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80 | (5) |
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Chapter 5 Planning and Discovery Methods |
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85 | (36) |
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Method 1 UX Questionnaire |
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87 | (3) |
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90 | (6) |
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96 | (5) |
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Method 4 Opportunity Workshop |
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101 | (3) |
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104 | (4) |
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Method 6 Strategy Workshop |
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108 | (11) |
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If You Only Do One Thing... |
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119 | (2) |
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Chapter 6 Research Methods |
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121 | (30) |
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123 | (3) |
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Method 8 Guerilla User Research |
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126 | (6) |
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132 | (4) |
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Method 10 Heuristic Markup |
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136 | (4) |
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Method 11 Comparative Assessment |
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140 | (4) |
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Method 12 Content Patterns |
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144 | (4) |
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If You Only Do One Thing... |
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148 | (3) |
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151 | (40) |
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153 | (4) |
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Method 14 Design Principles |
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157 | (5) |
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162 | (8) |
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170 | (6) |
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176 | (5) |
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181 | (7) |
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If You Only Do One Thing... |
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188 | (3) |
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Chapter 8 Testing and Validation Methods |
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191 | (20) |
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Method 19 Paper and Interactive Prototypes |
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192 | (5) |
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Method 20 Black Hat Session |
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197 | (5) |
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Method 21 Quick-and-Dirty Usability Test |
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202 | (2) |
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Method 22 Five-Second Test |
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204 | (2) |
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Method 23 UX Health Check |
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206 | (3) |
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If You Only Do One Thing... |
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209 | (2) |
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Chapter 9 Evangelism Methods |
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211 | (14) |
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213 | (3) |
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Method 25 Mini Case Studies |
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216 | (2) |
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Method 26 Peer-to-Peer Learning Community |
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218 | (3) |
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Method 27 Pyramid Evangelism |
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221 | (2) |
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If You Only Do One Thing... |
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223 | (2) |
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225 | (6) |
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226 | (1) |
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226 | (1) |
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The Secret Agenda of the UX Team of One |
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227 | (1) |
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If You Only Do One Thing... |
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228 | (3) |
| Appendix: Guide to the Methods in Part II |
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231 | (6) |
| Index |
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237 | (8) |
| Acknowledgments |
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245 | (1) |
| About the Author |
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246 | |
Lisainfo e-raamatute kohta