This book gives Twitter users the tools to successfully begin, based upon case studies used in a variety of institutions. It also offers an excellent array of ways to think about using Twitter differently for those who feel like theyve learned all there is to know about it. Use this for yourself, and use it as a means of forging a dialog within your institution for strengthening your Twitter game in order to make your voice one that your patrons turn to again and again -- Kelly Jensen, associate editor and community manager, Book Riot, author of Feminism for the Real World Forrestal and Vella provide a no-nonsense, practical guide to all aspects of using the social media platform for outreach. Suitable for all levels of experience, the reader will get specific and useful advice for using Twitter in all kinds of libraries. Twitter noobs will appreciate Forrestal and Vellas plain language explanations of essential concepts and techniques, and veterans will learn new methods and tools for using the platform.. -- Jason Puckett, author of Zotero: a Guide for Librarians, Researchers and Educators and Modern Pathfinders: Creating Better Research Guides (ACRL) For casual or beginner users of Twitter, Forrestal and Vella provide a deep dive into the tools, techniques, and possibilities of the platform. More advanced users will find robust software reviews and nuanced engagement strategies. This book gives readers the skills to start shifting their Twitter strategies from simply sharing content to creating meaningful conversation between library and archives users and their communities. -- Maggie Schreiner, Archivist, Brooklyn Historical Society This handy guide, written by innovative, real-life, academic librarians, explains all the nuts and bolts, how to make great connections, and why and how Twitter can benefit you and your institution. Chapters cover how to create a social media strategy and policy, how to curate content, how to gain followers, and how to use cross-platform strategies. This reader-friendly book is easy to beginners and useful to those experts already familiar with social media platforms. A highly recommended and must-read! -- Mimi Lee, Chair, 2017-2018, Ethnic and Multicultural Information Exchange Round Table (EMIERT), American Library Association (ALA)
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