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E-raamat: Valuing Technology: Organisations, Culture and Change

, , , (Murdoch University, Australia)
  • Formaat: 272 pages
  • Ilmumisaeg: 22-Jan-2002
  • Kirjastus: Routledge
  • Keel: eng
  • ISBN-13: 9781134652150
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  • Formaat: 272 pages
  • Ilmumisaeg: 22-Jan-2002
  • Kirjastus: Routledge
  • Keel: eng
  • ISBN-13: 9781134652150

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How does new information technology become part of the fabric of organisational life? Drawing on insights from social studies of technology, gender studies and the sociology of consumption, Valuing Technology opens up new directions in the analysis of sociotechnical change within organisations. Based on a major research project focused upon the introduction of management of information systems in health, higher education and retailing, I explores the active role of end-users in innovation. This book argues that it is through the , often difficult, engagement between users and technology that new computer systems come to gain value within organisations. Key themes developed through analysis of case studies include: *the valuing of technology via the on-going construction of needs, uses and utilities *occupational identities, organisational inequalities and technological change *the gendering of technological and organisational change *interpretive flexibility and the 'stabilisation' of technological systems and their incorporation into the lives of people in organisations. A stimulating blend of the theoretical and substantive, this book demands a radical redefinition of 'technology acquisition'. It's highly original approach makes Valuing Technology essential reading for students, lecturers and researchers within the fields of organisation studies and the sociology of technology.
List of illustrations
x
Acknowledgements xi
Introduction 1(14)
Key concepts and issues
3(3)
Sociological perspectives
6(2)
Structure of the book
8(3)
The organisations
11(4)
PART I Theorising techno-organisational change 15(56)
The technology--organisation relation: settings and contexts
17(23)
Information technology and organisational change
18(5)
Organising uncertainty
23(6)
Cultural contexts: valuing the technical and the instrumental
29(3)
Changes in economic, policy and technological contexts
32(6)
Conclusions
38(2)
The construction and consumption of sociotechnology
40(31)
The social and the technological
41(10)
The consumption of new technology
51(6)
Continuing the construction of sociotechnologies, beginning the consumption process
57(11)
Conclusions
68(3)
PART II Case studies in techno-organisational change 71(98)
Closing and reopening the black box
73(27)
The black box of the MAC system
74(6)
Central--local tensions over MAC
80(16)
Conclusion: enrolling differentiated users in techno-organisational change
96(4)
Professional identity in techno-organisational change
100(26)
Constituting the professional
100(5)
Enrolling professional projects during the purchase of PBS
105(19)
Conclusion
124(2)
Organisational culture and technological change
126(21)
Positioning culture
126(2)
Organisational culture and technological change
128(17)
Conclusion
145(2)
Gendering technological change: femininity and the construction of skill
147(22)
Gendering skill
148(2)
Femininity as subjective regulation
150(3)
Retail supervisors
153(1)
The Brodies family
154(6)
Changing identities
160(7)
Conclusion
167(2)
PART III Comparative analyses of techno-organisational change 169(50)
Developing value: constructions of usability and utility
171(26)
Constructing usability
171(3)
Job role and usability
174(5)
Developing utility
179(7)
Explaining the different experiences
186(9)
Conclusion
195(2)
Ending the acquisition process: stabilisation and incorporation
197(22)
Signs of ending
199(5)
Stabilisation and techno-organisational change
204(6)
Stabilisation, incorporation and conversion
210(6)
Conclusion: technology as boundary object
216(3)
Conclusion 219(11)
Implications for managing IT systems
222(4)
Implications for theory
226(4)
Appendix: methodology 230(14)
Bibliography 244(11)
Index 255


McLaughlin, Janice; Rosen, Paul; Skinner, David; Webster, Andrew