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Escape Zombie Scrum and Get Real Value from Agile! Professional Scrum and Zombie Scrum are mortal enemies in eternal combat. If you relax your guard, Zombie Scrum comes back. This guide helps you stay on your guard, providing very practical tips for identifying when you have become a Zombie and how to stop this from happening. A must-have for any Zombie Scrum hunter. --Dave West, CEO, Scrum.org

Barry, Christiaan, and Johannes have done a magnificent job of accumulating successful experiences and sharing their inspiring stories in this very practical book. They don't shy away from telling it like it is, which is why their proposals are always as useful as they are grounded in reality. --Henri Lipmanowicz, cofounder, Liberating Structures

Millions of professionals use Scrum. It is the #1 approach to agile software development in the world. Even so, by some estimates, over 70% of Scrum adoptions fall flat. Developers find themselves using Zombie Scrum processes that look like Scrum, but are slow, lifeless, and joyless. Scrum is just not working for them.

Zombie Scrum Survival Guide reveals why Scrum runs aground and shows how to supercharge your Scrum outcomes, while having a lot more fun along the way. Humorous, visual, and extremely relatable, it offers practical approaches, exercises, and tools for escaping Zombie Scrum. Even if you are surrounded by skeptics, this book will be the antidote to help you build more of what users need, ship faster, improve more continuously, interact more successfully in any team, and feel a whole lot better about what you are doing. Suddenly, one day soon, you will remember: that is why we adopted Scrum in the first place!





Learn how Zombie Scrum infects you, why it spreads, and how to inoculate yourself Get closer to your stakeholders, and wake up to their understanding of value Discover why Zombie teams can't learn, and what to do about it Clear away the specific obstacles to real continuous improvement Make self-managed teams real so people can behave like humans, not Zombies

Zombie Scrum Survival Guide is for Scrum Masters, Scrum practitioners, Agile coaches and leaders, and everyone who wants to transform the promises of Scrum into reality.

Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details.
Foreword xiii
Dave West
Foreword xvii
Henri Lipmanowicz
Acknowledgments xix
About the Authors xxi
Chapter 1 Getting Started
1(10)
Purpose of This Book
4(1)
Do You Need This Book?
5(1)
How This Book Is Organized
6(2)
No Time to Lose: Off You Go!
8(3)
Chapter 2 First Aid Kit
11(2)
Part I (Zombie) Scrum
13(32)
Chapter 3 A Primer on Zombie Scrum
15(16)
The State of Scrum
17(1)
Zombie Scrum
18(6)
Symptom 1 Zombie Scrum Teams Don't Know the Needs of Their Stakeholders
19(1)
Symptom 2 Zombie Scrum Teams Don't Ship Fast
20(1)
Symptom 3 Zombie Scrum Teams Don't Improve (Continuously)
21(2)
Symptom 4 Zombie Scrum Teams Don't Self-Organize to Overcome Impediments
23(1)
It's All Connected
24(1)
Isn't This Just Cargo Cult Scrum or Dark Scrum?
24(1)
Is There Hope for Zombie Scrum?
24(1)
Experiment: Diagnose Your Team Together
25(4)
Steps
27(1)
Our Findings
28(1)
Now What?
29(2)
Chapter 4 The Purpose of Scrum
31(14)
It's All about Complex Adaptive Problems
32(1)
Problems
33(1)
Complex, Adaptive Problems
34(1)
Complexity, Uncertainty, and Risk
35(1)
Empiricism and Process Control Theory
36(1)
Empiricism and the Scrum Framework
37(1)
What the Scrum Framework Makes Possible
38(1)
Scrum: An Evolving Set of Minimal Boundaries to Work Empirically
39(1)
Zombie Scrum and the Efficiency Mindset
40(2)
What about Simple Problems?
42(2)
Now What?
44(1)
Part II Build What Stakeholders Need
45(52)
Chapter 5 Symptoms and Causes
47(26)
Why Bother Involving Stakeholders?
49(1)
Who Are the Stakeholders, Actually?
50(2)
Validating Assumptions about Value
51(1)
Why Are We Not Involving Stakeholders?
52(16)
We Don't Really Understand the Purpose of Our Product
52(3)
We Make Assumptions about What Stakeholders Need
55(1)
We Create Distance between Developers and Stakeholders
56(3)
We See Business and IT As Separate Things
59(2)
We Don't Allow Product Owners to Actually Own the Product
61(2)
We Measure Output over Value
63(1)
We Believe That Developers Should Only Write Code
64(2)
We Have Stakeholders Who Don't Want to Be Involved
66(2)
Healthy Scrum
68(3)
Who Should Get to Know the Stakeholders?
68(1)
When to Involve Stakeholders
69(2)
Now What?
71(2)
Chapter 6 Experiments
73(24)
Experiments: Getting to Know Your Stakeholders
74(7)
Start a Stakeholder Treasure Hunt
74(2)
Create Transparency with the Stakeholder Distance Metric
76(2)
Give the Stakeholder a Desk Close to the Scrum Team
78(2)
Decorate the Team Room with the Product Purpose
80(1)
Experiments: Involving Stakeholders in Product Development
81(7)
Invite Stakeholders to a "Feedback Party"
81(3)
Go on a User Safari
84(2)
Guerrilla Testing
86(2)
Experiments: Keeping Your Focus on What Is Valuable
88(8)
Limit the Maximum Length of Your Product Backlog
88(2)
Map Your Product Backlog on an Ecocycle
90(4)
Express Desired Outcomes, Not Work to Be Done
94(2)
Now What?
96(1)
Part III Ship It Fast
97(56)
Chapter 7 Symptoms and Causes
99(24)
The Benefits of Shipping Fast
102(3)
Complexity in Your Environment
102(2)
Complexity in Your Product
104(1)
The Bottom Line: Not Shipping Fast Is a Sign of Zombie Scrum
105(11)
Why Are We Not Shipping Fast Enough?
105(1)
We Don't Understand How Shipping Fast Reduces Risk
106(2)
We Are Impeded by Plan-Driven Governance
108(2)
We Don't Understand the Competitive Advantage of Shipping Fast
110(3)
We Don't Remove Impediments to Shipping Fast
113(1)
We Work on Very Large Items during a Sprint
114(2)
Healthy Scrum
116(5)
Deciding to Release (or Not)
117(1)
Releasing Is No Longer a Binary Action
118(2)
Shipping during a Sprint
120(1)
No More "Big-Bang" Releases
121(1)
Now What?
121(2)
Chapter 8 Experiments
123(30)
Experiments to Create Transparency and Urgency
124(7)
Make a Business Case for Continuous Delivery
124(2)
Measure Lead and Cycle Times
126(3)
Measure Stakeholder Satisfaction
129(2)
Experiments for Starting Shipping More Often
131(10)
Take the First Steps to Automating Integration and Deployment
131(4)
Evolve Your Definition of Done
135(2)
Ship Every Sprint
137(2)
Ask Powerful Questions to Get Things Done
139(2)
Experiments for Optimizing Flow
141(9)
Increase Cross-Functionality with a Skill Matrix
141(4)
Limit Your Work in Progress
145(3)
Slice Your Product Backlog Items
148(2)
Now What?
150(3)
Part IV Improve Continuously
153(52)
Chapter 9 Symptoms and Causes
155(28)
Why Bother Improving Continuously?
157(6)
What Is Continuous Improvement?
158(3)
Continuous Improvement or Agile Transformation?
161(2)
Why Are We Not Improving Continuously?
163(16)
In Zombie Scrum, We Don't Value Mistakes
163(3)
In Zombie Scrum, We Don't Have Tangible Improvements
166(2)
In Zombie Scrum, We Don't Create Safety to Fail
168(3)
In Zombie Scrum, We Don't Celebrate Success
171(1)
In Zombie Scrum, We Don't Recognize the Human Factors of Work
172(3)
In Zombie Scrum, We Don't Critique How We Do Our Work
175(2)
In Zombie Scrum, We Consider Learning and Work As Different Things
177(2)
Healthy Scrum
179(3)
Self-Critical Teams
181(1)
See the Forest and the Trees, Together
181(1)
Now What?
182(1)
Chapter 10 Experiments
183(22)
Experiments for Encouraging Deep Learning
183(7)
Share an Impediment Newsletter throughout the Organization
184(1)
Ask Powerful Questions during Sprint Retrospectives
185(2)
Dig Deeper into Problems and Potential Solutions, Together
187(3)
Experiments for Making Improvements Tangible
190(5)
Create 15% Solutions
190(1)
Focus on What to Stop Doing
191(2)
Create Improvement Recipes
193(2)
Experiments for Gathering New Information
195(5)
Use Formal and Informal Networks to Drive Change
195(3)
Create a Low-Tech Metrics Dashboard to Track Outcomes
198(2)
Experiments to Create a Learning Environment
200(4)
Share Success Stories and Build on What Made Them Possible
200(2)
Bake a Release Pie
202(2)
Now What?
204(1)
Part V Self-Organize
205(66)
Chapter 11 Symptoms and Causes
207(32)
Why Bother Self-Organizing?
209(8)
What Is Self-Organization?
210(1)
Self-Organization through Simple Rules
211(1)
Self-Organization through Self-Management
212(2)
Self-Organization Is a Survival Skill in a Complex World
214(3)
The Bottom Line
217(1)
Why Are We Not Self-Organizing?
217(17)
In Zombie Scrum, We Are Not Self-Managing Enough
218(2)
In Zombie Scrum, We Use Off-the-Shelf Solutions
220(3)
In Zombie Scrum, Scrum Masters Keep Resolving All Impediments
223(2)
In Zombie Scrum, Scrum Masters Focus Only on Scrum Team(s)
225(2)
In Zombie Scrum, We Have No Goals or They Are Imposed
227(2)
In Zombie Scrum, We Don't Use the Environment As External Memory
229(3)
In Zombie Scrum, We Are Impeded by Standardization
232(2)
Healthy Scrum: What Self-Organization Looks Like
234(4)
Scrum Teams Have Product Autonomy
234(3)
Management Supports Scrum Teams
237(1)
Now What?
238(1)
Chapter 12 Experiments
239(26)
Experiments to Increase Autonomy
239(7)
Make the Cost of Low Autonomy Transparent with Permission Tokens
240(2)
Find Actions That Boost Both Integration and Autonomy
242(3)
Break the Rules!
245(1)
Experiments to Encourage Self-Organization
246(8)
Find a Minimum Set of Rules for Self-Organization
247(2)
Express Clear Requests for Help
249(2)
Observe What Is Happening
251(3)
Experiments to Promote Self-Alignment
254(5)
Create Better Sprint Goals with Powerful Questions
254(2)
Use a Physical Scrum Board
256(3)
Find Local Solutions
259(4)
Organize Scrum Master Impediment Gatherings
259(2)
Develop Local Solutions with Open Space Technology
261(2)
Now What?
263(2)
Chapter 13 The Road to Recovery
265(6)
A Global Movement
266(1)
What If Nothing Helps?
267(1)
More Resources
268(1)
Closing Words
268(3)
Index 271
Christiaan Verwijs aims to unleash organizational superpowers. He is co-founder of The Liberators, experienced Scrum Master, developer, Professional Scrum Trainer (PST) and Steward of the Professional Scrum Master II course at Scrum.org. He has spoken at Scrum Day Europe (2013-2018), XP Days 2017, and Liberating Structures Global Gathering 2018. Verwijs founded the Dutch Liberating Structures User Group (900+ members) and Liberators Network Meetup (250+ members). He blogs at medium.com/the-liberators and zombiescrum.org. Johannes Schartau is an Agile Coach, consultant, and facilitator who helps humans fight boredom and mindlessness on all scales, from individual to team to enterprise. He is Founder of the Liberating Structures User Group Hamburg (1,300+ members), as well as organizer and facilitator at numerous Liberating Structures Immersion Workshops. He writes at zombiescrum.org, and co-authored Liberating Strategy: Surprise and Serendipity Put to Work with Liberating Structures co-developer Keith McCandless. Barry Overeem specializes in liberating organizations from outdated modes of working and learning. He is co-founder of The Liberators, experienced Scrum Master and facilitator, Professional Scrum Trainer (PST) and Steward of the Professional Scrum Master II course at Scrum.org. He has spoken at Scrum Day Europe (2013-2018), XP Days (2014-2018), and Agile/Scrum events in Spain, Ireland, London, Germany, Prague, Turkey, and elsewhere. He writes at medium.com/the-liberators and zombiescrum.org, founded the Dutch Liberating Structures User Group and Liberators Network Meetup, and has run many Liberating Structures Immersion Workshops.