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E-raamat: 100 Things Every Designer Needs to Know About People

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  • Formaat: PDF+DRM
  • Sari: Voices That Matter
  • Ilmumisaeg: 01-Jun-2020
  • Kirjastus: New Riders Publishing
  • Keel: eng
  • ISBN-13: 9780136746904
  • Formaat - PDF+DRM
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  • Formaat: PDF+DRM
  • Sari: Voices That Matter
  • Ilmumisaeg: 01-Jun-2020
  • Kirjastus: New Riders Publishing
  • Keel: eng
  • ISBN-13: 9780136746904

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Apply psychology and behavioral science to web, UX, and graphic design Behavioral science leader and CEO at The Team W, Inc., Susan M. Weinschenk, provides a guide that every designer needs, combining real science and research with practical examples on everything from font size to online interactions. With this book you'll design more intuitive and engaging apps, software, websites and products that match the way people think, decide and behave.

Here are some of the questions this book will answer:





What grabs and holds attention? What makes memories stick? What motivates people? How does listening to music make people feel? How do you engineer a decision? What line length for text is best? Are some fonts better than others?

We design to elicit responses from people. We want them to buy something, read more, or take action of some kind. Designing without understanding what makes people act the way they do is like exploring a new city without a map: results will be haphazard, confusing, and inefficient. Increase the effectiveness of your designs by using science-backed examples on human behavior.

"Every once in a while, a book comes along that is so well-written, researched, and designed that I just can't put it down. That's how good 100 Things Every Designer Needs to Know About People is!"

Lynne Cooke, Clinical Assistant Professor at Arizona State University
The Psychology Of Design xv
How People See
1 What You See Isn't What Your Brain Gets
2(3)
2 Peripheral Vision Is Used More Than Central Vision To Get The Gist Of What You See
5(3)
3 People Identify Objects By Recognizing Patterns
8(2)
4 There's A Special Part Of The Brain Just For Recognizing Faces
10(3)
5 There's A Special Part Of The Brain For Processing Simple Visual Features
13(2)
6 People Scan Screens Based On Past Experience And Expectations
15(2)
7 People See Cues That Tell Them What To Do With An Object
17(4)
8 People Can Miss Changes In Their Visual Fields
21(2)
9 People Believe That Things That Are Close Together Belong Together
23(1)
10 Red And Blue Together Are Hard On The Eyes
24(1)
11 Nine Percent Of Men And One-Half Percent Of Women Are Color-Blind
25(4)
12 Colors Mean Different Things To Different Cultures
29(3)
How People Read
13 It's A Myth That Words In All Caps Are Inherently Hard To Read
32(3)
14 Reading And Comprehending Are Two Different Things
35(5)
15 Pattern Recognition Helps People Identify Letters In Different Fonts
40(3)
16 Font Size Matters
43(2)
17 Reading A Screen Is Harder Than Reading Paper
45(1)
18 People Read Faster With A Longer Line Length, But They Prefer A Shorter Line Length
46(4)
How People Remember
19 Short-Term Memory Is Limited
50(2)
20 People Remember Only Four Items At Once
52(3)
21 People Have To Use Information To Make It Stick
55(2)
22 It's Easier To Recognize Information Than Recall It
57(2)
23 Memory Takes A Lot Of Mental Resources
59(2)
24 People Reconstruct Memories Each Time They Remember Them
61(2)
25 It's A Good Thing That People Forget
63(2)
26 The Most Vivid Memories Are Wrong
65(3)
How People Think
27 People Process Information Better In Bite-Sized Chunks
68(3)
28 Some Types Of Mental Processing Are More Challenging Than Others
71(3)
29 Minds Wander 30 Percent Of The Time
74(2)
30 The More Uncertain People Are, The More They Defend Their Ideas
76(2)
31 People Create Mental Models
78(2)
32 People Interact With Conceptual Models
80(2)
People Process Information Best In Story Form
82(3)
34 People Learn Best From Examples
85(2)
35 People Are Driven To Create Categories
87(2)
36 Time Is Relative
89(2)
37 People Screen Out Information That Doesn't Fit Their Beliefs
91(2)
38 People Can Be In A Flow State
93(2)
39 Culture Affects How People Think
95(3)
How People Focus Their Attention
40 Attention Is Selective
98(2)
41 People Habituate To Information
100(1)
42 Well-Practiced Skills Don't Require Conscious Attention
101(2)
43 Expectations Of Frequency Affect Attention
103(2)
44 Sustained Attention Lasts About 10 Minutes
105(1)
45 People Pay Attention Only To Salient Cues
106(1)
46 People Are Worse At Multitasking Than They Think
107(3)
47 Danger, Food, Sex, Movement, Faces, And Stories Get The Most Attention
110(2)
48 Loud Noises Startle And Get Attention
112(2)
49 For People To Pay Attention To Something, They Must First Perceive It
114(4)
What Motivates People
50 People Are More Motivated As They Get Closer To A Goal
118(2)
51 Variable Rewards Are Powerful
120(3)
52 Dopamine Stimulates The Seeking Of Information
123(2)
53 Unpredictability Keeps People Searching
125(2)
54 People Are More Motivated By Intrinsic Rewards Than By Extrinsic Rewards
127(2)
55 People Are Motivated By Progress, Mastery, And Control
129(2)
56 People Are Motivated By Social Norms
131(1)
57 People Are Inherently Lazy
132(3)
58 People Will Look For Shortcuts Only If The Shortcuts Are Easy
135(1)
59 People Assume It's You, Not The Situation
136(2)
60 Forming Or Changing A Habit Is Easier Than You Think
138(2)
61 People Are More Motivated To Compete When There Are Fewer Competitors
140(2)
62 People Are Motivated By Autonomy
142(2)
People Are Social Animals
63 The "Strong Tie" Group Size Limit Is 150 People
144(3)
64 People Are Hard Wired For Imitation And Empathy
147(2)
65 Doing Things Together Bonds People Together
149(2)
66 People Expect Online Interactions To Follow Social Rules
151(2)
67 People Lie To Differing Degrees Depending On The Medium
153(3)
68 Speakers' Brains And Listeners' Brains Sync Up During Communication
156(1)
69 The Brain Responds Uniquely To People You Know Personally
157(2)
70 Laughter Bonds People Together
159(3)
71 People Can Tell When A Smile Is Real Or Fake More Accurately With Video
162(4)
How People Feel
72 Some Emotions May Be Universal
166(3)
73 Positive Feelings About A Group Can Lead To Groupthink
169(1)
74 Stories And Anecdotes Persuade More Than Data Alone
170(1)
75 If People Can't Feel, Then They Can't Decide
171(2)
78 People Are Programmed To Enjoy Surprises
173(2)
77 People Are Happier When They're Busy
175(2)
78 Pastoral Scenes Make People Happy
177(2)
79 People Use "Look And Feel" As Their First Indicator Of Trust
179(2)
80 Listening To Music Releases Dopamine In The Brain
181(1)
81 The More Difficult Something Is To Achieve, The More People Like It
182(2)
82 People Overestimate Reactions To Future Events
184(1)
83 People Feel More Positive Before And After An Event Than During It
185(2)
84 People Want What Is Familiar When They're Sad Or Scared
187(3)
People Make Mistakes
85 People Will Always Make Mistakes; There Is No Fail-Safe Product
190(2)
86 People Make Errors When They Are Under Stress
192(4)
87 Not All Mistakes Are Bad
196(1)
88 People Make Predictable Types Of Errors
197(3)
89 People Use Different Error Strategies
200(4)
90 People Make Most Decisions Unconsciously
204(2)
91 The Unconscious Knows First
206(2)
92 People Want More Choices And Information Than They Can Process
208(2)
93 People Think Choice Equals Control
210(2)
94 People May Care About Time More Than They Care About Money
212(2)
95 Mood Influences The Decision-Making Process
214(2)
96 You Can Engineer Better Group Decisions
216(2)
97 People Make Habit-Based Decisions Or Value-Based Decisions, But Not Both At The Same Time
218(2)
98 When People Are Uncertain, They Let Others Decide What To Do
220(2)
99 People Think Others Are More Easily Influenced Than They Are Themselves
222(2)
100 People Value A Product More Highly When It's Physically In Front Of Them
224(3)
References 227(10)
Index 237
Susan M. Weinschenk has a Ph.D. in Psychology and is the Chief Behavioral Scientist and the CEO at The Team W, Inc. She is a consultant to Fortune 1000 companies, start-ups, governments and non-profits. Dr. Weinschenk is also an Adjunct Professor at the University of Wisconsin.