Muutke küpsiste eelistusi

E-raamat: After-Sales Excellence: Driving Improvement, Customer Satisfaction, and Growth

5.00/5 (4 hinnangut Goodreads-ist)
  • Formaat: PDF+DRM
  • Ilmumisaeg: 10-Oct-2025
  • Kirjastus: Business Expert Press
  • Keel: eng
  • ISBN-13: 9781637428894
Teised raamatud teemal:
  • Formaat - PDF+DRM
  • Hind: 14,32 €*
  • * hind on lõplik, st. muud allahindlused enam ei rakendu
  • Lisa ostukorvi
  • Lisa soovinimekirja
  • See e-raamat on mõeldud ainult isiklikuks kasutamiseks. E-raamatuid ei saa tagastada.
After-Sales Excellence: Driving Improvement, Customer Satisfaction, and GrowthSuurem pilt
  • Formaat: PDF+DRM
  • Ilmumisaeg: 10-Oct-2025
  • Kirjastus: Business Expert Press
  • Keel: eng
  • ISBN-13: 9781637428894
Teised raamatud teemal:

DRM piirangud

  • Kopeerimine (copy/paste):

    ei ole lubatud

  • Printimine:

    ei ole lubatud

  • Kasutamine:

    Digitaalõiguste kaitse (DRM)
    Kirjastus on väljastanud selle e-raamatu krüpteeritud kujul, mis tähendab, et selle lugemiseks peate installeerima spetsiaalse tarkvara. Samuti peate looma endale  Adobe ID Rohkem infot siin. E-raamatut saab lugeda 1 kasutaja ning alla laadida kuni 6'de seadmesse (kõik autoriseeritud sama Adobe ID-ga).

    Vajalik tarkvara
    Mobiilsetes seadmetes (telefon või tahvelarvuti) lugemiseks peate installeerima selle tasuta rakenduse: PocketBook Reader (iOS / Android)

    PC või Mac seadmes lugemiseks peate installima Adobe Digital Editionsi (Seeon tasuta rakendus spetsiaalselt e-raamatute lugemiseks. Seda ei tohi segamini ajada Adober Reader'iga, mis tõenäoliselt on juba teie arvutisse installeeritud )

    Seda e-raamatut ei saa lugeda Amazon Kindle's. 

Fix what is broken, elevate what works, and lead in after-sales!

After-sales Excellence: Driving Improvement, Customer Satisfaction, and Growth is the essential guide for anyone navigating this highly competitive world.

Drawing on over 40 years of hands-on experience as an employee, senior business leader and consultant, the author delivers a practical, no-nonsense roadmap for business improvement.

Operating within the after-sales (aka aftermarket) marketplace for products and services are:

  • Original equipment manufacturers (OEMs)
  • Stockists
  • Distributors
  • Maintainers
  • Replacement manufacturers (copyists)
  • Recyclers

Chasing the same customers, they create a fast-paced, high volume, complex and constantly changing marketplace.

Written in a concise, accessible style, the book focuses on the most commonly occurring challenges that prevent after-sales organisations from achieving optimum performance. Using many real-life examples and industry insights, it reveals proven strategies, frameworks and key secrets used by top performers to attract, retain and grow high-value customers.

Ideal for entrepreneurs, business owners, leaders, investors and students, this book is like having a dedicated consultant on-call to help you transform performance, boost return on investment (ROI) and stay ahead of the competition.

Nigel Woodall has extensive after-sales experience, having worked for SMEs and multinational corporations, including airlines, OEMs, and independent maintenance and spares distribution providers. He has held senior management positions in all customer-facing elements of after-sales and now runs his own successful, after-sales business management consultancy. Nigel resides in the south of England.
Lisainfo e-raamatute kohta Lisainfo e-raamatute kohta
Püsilink: https://www.kriso.ee/db/97816374288942e.html
Märksõnad: