In Experience Is Everything, award-winning CX strategist Jeannie Walters shows leaders at every level how to transform everyday interactions into human-centered experiences that inspire loyalty and create lasting impact.In todays hyper-connected wor...Loe edasi...
Sales doesnt end with a great presentation. It ends when the customer says yes.In Close That Sale, legendary sales authority Brian Tracy teams up with next-generation strategist Michael Tracy to deliver the most practical, field-tested guide to closi...Loe edasi...
This book presents the Digital Marketing Roadmap—a practical framework that helps you plan, execute, and measure your company’s marketing across digital channels. The rapid rise of digital technologies creates new opportunities and tools...Loe edasi...
This book presents the Digital Marketing Roadmap—a practical framework that helps you plan, execute, and measure your company’s marketing across digital channels. The rapid rise of digital technologies creates new opportunities and tools...Loe edasi...
Das Buch untersucht, wie Unternehmen Beschwerden nicht als Storung, sondern als zentrale Gelegenheit nutzen, Vertrauen und Loyalitat gezielt zu vertiefen. Es zeigt auf, welche strukturellen und kommunikativen Schritte - von aktiver Zuhor Routinen ube...Loe edasi...
Das Buch untersucht, warum gerade in wirtschaftlich schwierigen Zeiten die Starke von Beziehungen zu Kunden, Lieferanten, Partnern und Mitarbeitenden entscheidend fur die Resilienz eines Unternehmens wird. Es zeigt auf, wie sich Ruckgang von Budgets...Loe edasi...
Dieses Buch beleuchtet Strategien, um bestehende Kunden langfristig zu binden, anstatt kontinuierlich neue zu akquirieren. Es analysiert die zugrunde liegenden Muster erfolgreicher Bindungsprozesse und die Spannungen zwischen Neukundengewinnung und R...Loe edasi...
Miguel Angel Sanchez Maza, Carlos Alberto Torres Gomez
(Ilmumisaeg: 25-Mar-2026, EPUB+DRM, Kirjastus: Innovacion y Cualificacion SL, ISBN-13: 9788411849135)
Libro especializado que se ajusta al desarrollo de la cualificacion profesional y adquisicion del certificado de profesionalidad COMV0108 - ACTIVIDADES DE VENTA. Manual imprescindible para la formacion y la capacitacion, que se basa en los principios...Loe edasi...
Miguel Angel Sanchez Maza, Carlos Alberto Torres Gomez
(Ilmumisaeg: 25-Mar-2026, EPUB+DRM, Kirjastus: Innovacion y Cualificacion SL, ISBN-13: 9788411849159)
Libro especializado que se ajusta al desarrollo de la cualificacion profesional y adquisicion del certificado de profesionalidad "e;COMT0110 - ATENCION AL CLIENTE, CONSUMIDOR O USUARIO"e;. Manual imprescindible para la formacion y la capacita...Loe edasi...
Aastha Verma, A.V. Senthil Kumar, Amit Dutta, Hakikur Rahman
Sari: Artificial Intelligence AI: Elementary to Advanced Practices
(Ilmumisaeg: 19-Mar-2026, PDF+DRM, Kirjastus: Taylor & Francis Ltd, ISBN-13: 9781040541593)
Expanding the Digital Frontiers of Business with AI, Gamification, and Metaverse Marketing explores how organizations can leverage AI to understand customer behavior, optimize pricing strategies, and enhance decision-making processes. By integrating...Loe edasi...
Aastha Verma, A.V. Senthil Kumar, Amit Dutta, Hakikur Rahman
Sari: Artificial Intelligence AI: Elementary to Advanced Practices
(Ilmumisaeg: 19-Mar-2026, EPUB+DRM, Kirjastus: Taylor & Francis Ltd, ISBN-13: 9781040690611)
Expanding the Digital Frontiers of Business with AI, Gamification, and Metaverse Marketing explores how organizations can leverage AI to understand customer behavior, optimize pricing strategies, and enhance decision-making processes. By integrating...Loe edasi...
(Ilmumisaeg: 24-Feb-2026, EPUB+DRM, Kirjastus: Taylor & Francis Ltd, ISBN-13: 9781040742297)
This textbook explores the core concepts and contemporary themes of consumer behavior relating to the digital environment.Illustrated through lively short examples and longer case studies from around the world, the book explores how technology influe...Loe edasi...
(Ilmumisaeg: 24-Feb-2026, PDF+DRM, Kirjastus: Taylor & Francis Ltd, ISBN-13: 9781040499672)
This textbook explores the core concepts and contemporary themes of consumer behavior relating to the digital environment.Illustrated through lively short examples and longer case studies from around the world, the book explores how technology influe...Loe edasi...
Communication Skills for Tour Guides is a practical guide to using conversation, listening, and interpersonal communication to improve tour experiences. The book shows tour guides how to start conversations confidently, build trust with guests, keep...Loe edasi...
(Ilmumisaeg: 12-Feb-2026, PDF+DRM, Kirjastus: Taylor & Francis Ltd, ISBN-13: 9781040584408)
Who Speaks for the Customer? uniquely focuses on raising the customers voice to the strategic level by linking the customer experience to business economics. It also illustrates how businesses can improve their bottom line and succeed by providing o...Loe edasi...
(Ilmumisaeg: 12-Feb-2026, EPUB+DRM, Kirjastus: Taylor & Francis Ltd, ISBN-13: 9781040692783)
Who Speaks for the Customer? uniquely focuses on raising the customers voice to the strategic level by linking the customer experience to business economics. It also illustrates how businesses can improve their bottom line and succeed by providing o...Loe edasi...
Preiskampfe zerstoren Margen, verwassern Positionierung und machen Angebote austauschbar. Dieses Buch zeigt, wie kleine und mittlere Unternehmen durch konsequente Spezialisierung aus dem Vergleichsmodus aussteigen und in einem klar definierten Segmen...Loe edasi...
Studienarbeit aus dem Jahr 2025 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1,0, , Sprache: Deutsch, Abstract: Start-up-Unternehmen sind eine treibende Kraft fur Innovation. Die Arbeitswelt digitalisiert sich zunehmend mehr und...Loe edasi...
(Ilmumisaeg: 03-Feb-2026, PDF+DRM, Kirjastus: Harvard Business Review Press, ISBN-13: 9798892791380)
From the author who defined the Experience Economy comes the next big shift: the Transformation Economy.A fundamental economic shift is emerging. Goods, serviceseven memorable experiencesare no longer enough to attract and keep your customers. Custom...Loe edasi...
