Learn how to use stories throughout the agile software development lifecycle. Through lessons and examples,
Agile UX Storytelling demonstrates to product owners, customers, scrum masters, software developers, and designers how to craft stories to facilitate communication, identify problems and patterns, refine collaborative understanding, accelerate delivery, and communicate the business value of deliverables. Rebecca Baker applies the techniques of storytelling to all facets of the software development lifecycle—planning, requirements gathering, internal and external communication, design, and testing—and shows how to use stories to improve the delivery process.
What You'll Learn
• Craft stories to facilitate communication within the project team and with stakeholders
• Leverage stories to identify problems and patterns, accelerate delivery, and communicate business value
• Apply storytelling techniques to all stages of the SDLC
• Marshal user stories to focus requirements gathering and ensure a consistent message
Who This Book Is For
All SDLC and UX roles: product owners, customers, scrum masters, software developers, and UX designers
| About the Author |
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| About the Technical Reviewer |
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| About the Illustrator |
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| Acknowledgments |
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| Preface: Not Just Once Upon a Time |
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Chapter 2 The Storyteller |
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Chapter 6 The Horror Stories |
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Chapter 10 Personas and Journey Maps |
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Chapter 11 Sharing the Research |
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Chapter 13 Problem-Solving |
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Chapter 17 Epilogue: Finding a Happily Ever After |
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Rebecca Baker is a professional speaker and passionate storyteller with over 20 publications and 30 speaking engagements on topics ranging from information encapsulation to remote usability testing. A patent-holder with 20+ years of enterprise software experience, Rebecca is currently Senior Director of User Interaction Design and Research at the Active Network, where she instituted a story-based design approach to feature planning and development. She was formerly UX Design Director and Product Design Manager at CA Technologies. Rebecca received her BS in physics from the University of Houston and her PhD in Information Science from the University of North Texas. As a writer of both fiction and non-fiction, she believes that storytelling should not be relegated to fairy tales, but can work to make information more accessible, understandable, memorable, and actionable in every day work.
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