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E-raamat: Creating Effective Groups: The Art of Small Group Communication

  • Formaat: EPUB+DRM
  • Ilmumisaeg: 05-Sep-2013
  • Kirjastus: Rowman & Littlefield
  • Keel: eng
  • ISBN-13: 9781442222519
  • Formaat - EPUB+DRM
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  • Formaat: EPUB+DRM
  • Ilmumisaeg: 05-Sep-2013
  • Kirjastus: Rowman & Littlefield
  • Keel: eng
  • ISBN-13: 9781442222519

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This practical book gives students the fundamental knowledge and skills necessary to communicate more effectively and interact more productively in the small group setting. With the help of this book, any group member can learn the skills necessary to participate in and lead a task group in an effective, productive, and healthy manner. This third edition features all new sections on: ·         "The Power of Diversity"   ·         "Critically Thinking About Yourself As A Communicator"   ·         "Defensive vs. Supportive Climates"   ·         "Ethical Communication"   ·         "Time Management"   ·         "Impromptu Speaking"   ·         "The Spirit of Collaboration" As well as new end chapter exercises in several chapters  focusing on Online Resources and Social Media.

Arvustused

I've used the previous edition in my introductory small group course for several years. Students find the material practical and easily accessible. He weaves together decades of group-related literature into this concise, readable volume. The book focuses on key aspects of group relationships, something that is too often overlooked or ignored in other small group textbooks. Professor Fujishin has again put together a wonderful resource for students and practitioners alike. -- Justin Walton, Cameron University Randy Fujishin provides a thoughtful framework for successful group work. He diagnoses the most likely ways that teams can fail and provides usable fixes. Fujishin's book introduces students to the complexities of group work and good habits that can help groups succeed; it added concreteness to discussions of successful group dynamics in my seniors projects course. Also, you will recognize your own experience in committees in Fujishin's examples, and will be grateful for his ideas about how to avoid problems. -- Ben Marsh, Bucknell University I am grateful to Randy for understanding the art of communication and compiling a truly valuable resource for teaching group communication. I will use this text in my consulting practice and recommend it to others facilitating communication courses. The new edition adds a number of valuable sections including, Critically Thinking about Yourself as a Communicator, and Defensive verses Supportive Group Climates. I look forward to incorporating this new material into my existing course curriculum. -- Barbara Thorngren, Collaborative Education Consultant, PeaceWorks New Hampshire

Preface xi
Chapter 1 Working in a Group
1(18)
Working in Groups
2(1)
Four Elements of a Problem-Solving Group
3(1)
The Small Group as a System
4(2)
The Power of One
6(1)
Characteristics of Groups
7(6)
The Power of Diversity
13(3)
Individual and Group Exercises
16(3)
Chapter 2 Discovering Yourself
19(16)
Being Open to Self-Discovery
20(1)
Spending Time by Yourself
21(2)
Self-Discovery Inventories
23(4)
Speaking Kindly to Yourself
27(3)
Accepting Yourself
30(1)
Accepting Others
30(1)
Critically Thinking About Yourself as a Communicator
31(2)
Individual and Group Exercises
33(2)
Chapter 3 Expressing Yourself Clearly
35(22)
Communication Is a Learned Behavior
36(1)
Five Roles That Prevent Clear Expression
37(1)
The Communication Process
38(4)
I-Statements
42(1)
Four Levels of Communication
43(2)
Gender Differences in Conversational Strategies
45(2)
Guidelines for Speaking Clearly
47(2)
Reducing Anxiety When Speaking
49(2)
Defensive vs. Supportive Group Climates
51(4)
Individual and Group Exercises
55(2)
Chapter 4 Listening for Understanding
57(22)
The Importance of Listening
58(1)
The Process of Listening
58(1)
Poor Listening Styles
59(1)
Barriers to Listening
60(1)
Acceptance: A Requirement for Listening
61(2)
Listening for Understanding: Active Listening
63(5)
Advantages of Active Listening
68(1)
Guidelines for Active Listening
69(1)
Intercultural Awareness
70(3)
S.O.A.R. Technique
73(3)
Individual and Group Exercises
76(3)
Chapter 5 Problem Solving in Groups
79(18)
Myths of Small Group Problem Solving
80(2)
Decision-Making Techniques
82(4)
Discussion Questions
86(1)
The Standard Problem-Solving Agenda
87(4)
The Circular Nature of Problem Solving
91(1)
Being More Creative
92(3)
Individual and Group Exercises
95(2)
Chapter 6 Preparing for Discussion
97(24)
You Don't Know Everything
98(1)
We Can Always Know More
99(1)
Where to Research
99(4)
What to Research
103(2)
Constructing an Information Sheet
105(1)
Using Visual Aids
105(2)
Testing Evidence and Reasoning
107(4)
Recognizing Logical Fallacies
111(2)
Ethical Communication
113(3)
Your Time Management
116(3)
Individual and Group Exercises
119(2)
Chapter 7 Guiding Discussion
121(12)
Guiding Discussion to a Shared Path
122(1)
Task-Guiding Behaviors
123(3)
Social-Guiding Behaviors
126(2)
Being an Effective Follower
128(3)
Individual and Group Exercises
131(2)
Chapter 8 Leading a Group
133(20)
What Is Leadership?
134(1)
Approaches to Leadership
134(4)
The Attitude of the Servant Leader
138(2)
Leading an Effective Meeting
140(4)
Impromptu Speaking
144(4)
Taking Care of Yourself as the Leader
148(2)
Individual and Group Exercises
150(3)
Chapter 9 Building a Cohesive Group
153(14)
The Social Dimension
154(1)
Feeling Successful
155(2)
Feeling Connected
157(2)
Feeling Valued
159(2)
Feeling Supported
161(1)
Trusting Others
162(2)
Groupthink: When Groups Are Too Cohesive
164(2)
Individual and Group Exercises
166(1)
Chapter 10 Managing Conflict
167(24)
A Different Approach to Conflict
168(1)
Myths of Conflict
169(1)
Advantages of Conflict
170(1)
Three Types of Group Conflict
171(1)
Dealing with Procedural Conflict
172(1)
Dealing with Substantive Conflict
173(2)
Dealing with Interpersonal Conflict
175(2)
Specific Interventions for Dysfunctional Behavior
177(4)
The Spirit of Collaboration
181(4)
Forgiveness
185(3)
Individual and Group Exercises
188(3)
Afterword 191(2)
Resources 193(4)
Index 197(4)
About the Author 201
Randy Fujishin is professor of speech communications at West Valley College, a community college in Saratoga, California. He is the author of several successful communications books, including Creating Communication, Gifts from the Heart, Discovering the Leader Within, and The Natural Speaker.