Muutke küpsiste eelistusi

E-raamat: How to Do Systems Analysis: Primer and Casebook

  • Formaat - EPUB+DRM
  • Hind: 124,67 €*
  • * hind on lõplik, st. muud allahindlused enam ei rakendu
  • Lisa ostukorvi
  • Lisa soovinimekirja
  • See e-raamat on mõeldud ainult isiklikuks kasutamiseks. E-raamatuid ei saa tagastada.

DRM piirangud

  • Kopeerimine (copy/paste):

    ei ole lubatud

  • Printimine:

    ei ole lubatud

  • Kasutamine:

    Digitaalõiguste kaitse (DRM)
    Kirjastus on väljastanud selle e-raamatu krüpteeritud kujul, mis tähendab, et selle lugemiseks peate installeerima spetsiaalse tarkvara. Samuti peate looma endale  Adobe ID Rohkem infot siin. E-raamatut saab lugeda 1 kasutaja ning alla laadida kuni 6'de seadmesse (kõik autoriseeritud sama Adobe ID-ga).

    Vajalik tarkvara
    Mobiilsetes seadmetes (telefon või tahvelarvuti) lugemiseks peate installeerima selle tasuta rakenduse: PocketBook Reader (iOS / Android)

    PC või Mac seadmes lugemiseks peate installima Adobe Digital Editionsi (Seeon tasuta rakendus spetsiaalselt e-raamatute lugemiseks. Seda ei tohi segamini ajada Adober Reader'iga, mis tõenäoliselt on juba teie arvutisse installeeritud )

    Seda e-raamatut ei saa lugeda Amazon Kindle's. 

Presents the foundational systemic thinking needed to conceive systems that address complex socio-technical problems

This book emphasizes the underlying systems analysis components and associated thought processes. The authors describe an approach that is appropriate for complex systems in diverse disciplines complemented by a case-based pedagogy for teaching systems analysis that includes numerous cases that can be used to teach both the art and methods of systems analysis. 





Covers the six major phases of systems analysis, as well as goal development, the index of performance, evaluating candidate solutions, managing systems teams, project management, and more Presents the core concepts of a general systems analysis methodology Introduces, motivates, and illustrates the case pedagogy as a means of teaching and practicing systems analysis concepts Provides numerous cases that challenge readers to practice systems thinking and the systems methodology

How to Do Systems Analysis: Primer and Casebook is a reference for professionals in all fields that need systems analysis, such as telecommunications, transportation, business consulting, financial services, and healthcare. This book also serves as a textbook for undergraduate and graduate students in systems analysis courses in business schools, engineering schools, policy programs, and any course that promotes systems thinking.
Preface ix
Original Preface from Jack Gibson xiii
Acknowledgments xv
About the Companion Website xvii
Part One Primer
1 Introduction
3(25)
1.1 What is a System?
4(2)
1.2 Terminology Confusion
6(4)
1.3 Systems Analysis Equals Operations Research Plus Policy Analysis
10(1)
1.4 Attributes of Large-Scale Systems
11(2)
1.5 Transportation Systems: An Example of a Large-Scale System
13(3)
1.6 Systems Integration
16(1)
1.7 What Makes a "Systems Analysis" Different?
17(2)
1.8 Distant Roots of Systems Analysis
19(1)
1.9 Immediate Precursors to Systems Analysis
20(3)
1.10 Development of Systems Analysis as a Distinct Discipline: The Influence of RAND
23(3)
References
26(2)
2 Six Major Phases of Systems Analysis
28(27)
2.1 The Systems Analysis Method: Six Major Phases
28(7)
2.1.1 Determine Goals
28(2)
2.1.2 Establish Criteria for Ranking Alternative Candidates
30(1)
2.1.3 Develop Alternative Solutions
31(1)
2.1.4 Rank Alternatives
32(2)
2.1.5 Iterate
34(1)
2.1.6 Action
35(1)
2.2 The Goal-Centered or Top-Down Approach
35(6)
2.3 The Index of Performance Concept
41(4)
2.4 Developing Alternative Scenarios
45(2)
2.5 Ranking Alternatives
47(1)
2.6 Iteration and the "Error-Embracing" Approach
47(4)
2.7 The Action Phase: The Life Cycle of a System
51(2)
References
53(2)
3 Goal Development
55(21)
3.1 Seven Steps in Goal Development
55(4)
3.2 On Generalizing the Question
59(2)
3.3 The Descriptive Scenario
61(2)
3.4 The Normative Scenario
63(1)
3.5 The Axiological Component
63(4)
3.6 Developing an Objectives Tree
67(6)
3.7 Validate
73(1)
3.8 Iterate
74(1)
References
75(1)
4 The Index of Performance
76(25)
4.1 Introduction
76(2)
4.2 Desirable Characteristics for an Index of Performance
78(3)
4.3 Economic Criteria
81(2)
4.4 Four Common Criteria of Economic Efficiency
83(3)
4.5 Is There a Problem with Multiple Criteria?
86(4)
4.6 What is Wrong with the B--C Ratio?
90(2)
4.7 Can IRR be Fixed?
92(2)
4.8 Expected Monetary Value
94(2)
4.9 Nonmonetary Performance Indices
96(3)
References
99(2)
5 Develop and Evaluate Alternative Candidate Solutions
101(29)
5.1 Introduction
101(1)
5.2 The Classical Approach to Creativity
101(2)
5.3 Concepts in Creativity
103(1)
5.4 Brainstorming
104(3)
5.5 Brainwriting
107(2)
5.6 Dynamic Confrontation
109(1)
5.7 Zwicky's Morphological Box
110(2)
5.8 The Options Field/Options Profile Approach
112(3)
5.9 Computer Creativity
115(1)
5.10 Trade Study Methods
116(4)
5.11 Trade Study Example
120(7)
References
127(3)
6 The 10 Golden Rules of Systems Analysis
130(19)
6.1 Introduction
130(1)
6.2 Rule 1: There Always is a Client
131(1)
6.3 Rule 2: Your Client Does Not Understand His Own Problem
132(1)
6.4 Rule 3: The Original Problem Statement is too Specific: You Must Generalize the Problem to Give it Contextual Integrity
133(2)
6.5 Rule 4: The Client Does Not Understand the Concept of the Index of Performance
135(2)
6.6 Rule 5: You are the Analyst, Not the Decision Maker
137(2)
6.7 Rule 6: Meet the Time Deadline and the Cost Budget
139(1)
6.8 Rule 7: Take a Goal-Centered Approach to the Problem, not a Technology-Centered or Chronological Approach
140(1)
6.9 Rule 8: Non-users Must Be Considered in the Analysis and in the Final Recommendations
141(2)
6.10 Rule 9: The Universal Computer Model is a Fantasy
143(1)
6.11 Rule 10: The Role of Decision Maker in Public Systems is Often a Confused One
143(2)
References
145(4)
Part Two Casebook
Cases in Systems Engineering
149(34)
Introduction
149(2)
The Case Study Method
151(1)
What is a "Case"?
152(1)
Implementing the Case Study Method
152(1)
Chat Rooms and Polls
152(1)
In-Class Group Activities
153(1)
Case Study Assignments
153(1)
Peer Review
154(1)
The Case Studies
154(1)
Using Case Studies to Build Teamwork and Communications Skills
154(1)
Building the Systems Team
155(1)
Tips on Managing the Team
156(1)
How to Make an Effective Oral Presentation
157(5)
How to Write a Report
162(2)
Aligning Case Studies with the Ten Golden Rules of Systems Analysis
164(1)
To Winnebago or to not Winnebago?
164(5)
How can this Case be Used to Teach and Reinforce Systems Analysis?
169(1)
A Word about the Cases
170(1)
Validation of Learning: Evidence-Based Learning
170(1)
Sample Evaluation Instrument: Exam with Solutions
171(5)
Sample Evaluation Instrument: Exam without Solutions
176(7)
Case 1 Great Buys
183(5)
Case 2 Surf's Up?
188(1)
Case 3 Extended Engineering Education
189(3)
Case 4 Systems Engineering Majors Proliferating
192(1)
Case 5 Motor Carrier Safety and Compliance
193(9)
Case 6 Is Getting There Half the Fun?
202(4)
Case 7 Is Getting There Half the Fun? (Revisited)
206(4)
Case 8 Which Camper Should We Choose?
210(7)
Case 9 Seat Belt Issue
217(2)
Case 10 Baseball Free Agent Draft---20xx
219(2)
Case 11 For the Birds?
221(1)
Case 12 Wal-Mart Crisis
222(2)
Case 13 Ocean Cleanup
224(2)
Case 14 BRAC
226(1)
Case 15 Opportunity?
227(1)
Case 16 Risky Business
228(2)
Case 17 Corporate Headquarters
230(1)
Case 18 The Ad Forecaster
231(1)
Case 19 For the Birds (Revisited)
232(2)
Case 20 Best MBA?
234(1)
Case 21 Health Insurance? What Health Insurance?
235(2)
Case 22 Social Media in Emergency Management
237(4)
Case 23 Which Bridges to Repair?
241(4)
Case 24 Going-to-the-Sun Road Rehabilitation Project
245(11)
Case 25 HEV versus HOV?
256(3)
Case 26 "Show Me the Money!"
259(2)
Case 27 The Collections Subsidiary
261(5)
Case 28 MNB One Credit Card Portfolio
266(7)
Case 29 Select Collections
273(5)
Case 30 To Distance or Not to Distance? Is That the Question?
278(1)
Index 279
JOHN E. GIBSON, Ph.D., was the Commonwealth Distinguished Professor of Systems Management at the School of Engineering and Applied Science, University of Virginia, Charlottesville. He served as Dean of Engineering at the University of Virginia and at Oakland University. Dr. Gibson was working on this book at the time of his death.

WILLIAM T. SCHERER, Ph.D., is a Professor in the Department of Systems and Information Engineering at the University of Virginia, where he teaches courses on systems engineering. Dr. Scherer was a student in Dr. Gibson's classes and later became a colleague. Dr. Scherer has authored and co-authored numerous publications on intelligent decision support systems, stochastic control, systems engineering education, and financial engineering. He is a former President of IEEE Intelligent Transportation Systems (ITS) Society and has won numerous teaching awards while at the University of Virginia.

WILLIAM F. GIBSON, MBA, MPA, is the Senior Managing Director and President of IVY Creek Associates, an international consulting firm for global asset managers, brokerage firms, and banks. He was Global Chief Operating Officer at ING Investment Management, and the Head of Securities and Fund Services Operations—EMEA at Citigroup. Mr. Gibson has led the infrastructure groups of global financial services firms, and is actively engaged in developing and applying new technologies in those domains. He has also been an executive lecturer at the S.C. Johnson Graduate School of Management at Cornell University.

MICHAEL C. SMITH, Ph.D., is the Executive Director of the Accelerated Masters Program in Systems Engineering at the University of Virginia. Prior to joining the University of Virginia, Dr. Smith was a Senior Scientist at Science Applications International Corporation (now Leidos) and also served on the Industrial Engineering faculties at Oregon State University and the University of Missouri. In addition to directing the University of Virginia's Accelerated Master's Program, Dr. Smith teaches an introductory course in systems thinking and the systems approach, drawing on many of the case studies in this book.