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E-raamat: Negotiation Basics for Cultural Resource Managers

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Anyone in the cultural resource management world will tell you that much of the job is successfully negotiating consensus on a course of action between various stakeholders. In this volume, Nicholas Dorochoff offers the heritage management community the benefit of decades of thinking on negotiation where it is practiced daily&;the business world. Brief, practical, and geared specifically for cultural resource managers, consultants, and other interested parties, the author slices the negotiation process into its various component parts and steps. In a workshop fashion, Dorochoff takes the reader through the negotiation process, showing where conflicts can arise, how they can be solved, and how a clear understanding of negotiation strategies can lead to successful resolutions. Real world examples, checklists, and resources are included. This handy guide can save cultural resource professionals from months of stalled negotiation on key projects.


Nicholas Dorochoff offers the heritage management community the benefit of decades of thinking on negotiation from the business world in a brief, practical guidebook.


Anyone in the cultural resource management world will tell you that much of the job is successfully negotiating consensus on a course of action between various stakeholders. In this volume, Nicholas Dorochoff offers the heritage management community the benefit of decades of thinking on negotiation where it is practiced daily—the business world. Brief, practical, and geared specifically for cultural resource managers, consultants, and other interested parties, the author slices the negotiation process into its various component parts and steps. In a workshop fashion, Dorochoff takes the reader through the negotiation process, showing where conflicts can arise, how they can be solved, and how a clear understanding of negotiation strategies can lead to successful resolutions. Real world examples, checklists, and resources are included. This handy guide can save cultural resource professionals from months of stalled negotiation on key projects.

Nicholas Dorochoff offers the heritage management community the benefit of decades of thinking on negotiation from the business world in a brief, practical guidebook.

Arvustused

Negotiating is the lifeblood of a cultural resource consultant. Whether it is over a contract or a development plan, consultants are constantly negotiating. Yet, nowhere are we taught these skills except on the job. Dorochoff's book remedies this situation. It is a must for those entering the field as well as for those who want to hone their skills. --Jeffrey H. Altschul, SRI Foundation ""Having been in the corporate world himself, Dorochoff (M.A., historic preservation) is well aware that many in corporate America may not share the values of managers of cultural resources. To help preservation advocates in negotiations with businesses, the author draws on his thesis survey of North American practitioners on the factors contributing to negotiation success or failure. Striking a balance between theory and practice, he introduces phases of the process and strategies for specific negotiating contexts. E.g., emphasizing economic benefits is a prime way to co-opt other stakeholders' goals. "" --Shannon Herndrickson, Book News Inc. ""Whether going before a local planning board or historic district commission or sitting down to consult with other parties under Section 106 of the National Historic Preservation Act, there are few skills more useful to an historic preservationist or other cultural resource manager than the ability to negotiate. Remarkably few preservationists are trained in negotiation, however, and until now there has been nothing in print to help us master negotiation skills. Nicholas Dorochoff has changed all that with Negotiation Basics for Cultural Resource Managers. Negotiation Basics provides clear, straightforward advice about negotiation models and strategies. It should be helpful to anyone trying to make sense of local, state, and federal cultural resource management systems, and to anyone trying to preserve something in the face of competing interests. "" -Thomas F. King

PREFACE 7
CHAPTER ONE Introduction 11
CHAPTER TWO Negotiation and Its Contexts 14
A Definition of Negotiation
15
Six Dimensions of Negotiation
17
Negotiation Contexts
18
The Negotiation Process
22
Conclusion
25
CHAPTER THREE Investigation 26
Evaluating the Situation
28
Understanding Your Counterpart and Yourself
36
Conclusion
41
CHAPTER FOUR Preparation 42
Strategy and Tactics, Goals and Objectives
42
Four Basic Strategies
44
Selecting a Strategy
51
Conclusion
56
CHAPTER FIVE Connection 57
An Overview of the Connection Phase
58
Connection in the Negotiating Contexts
65
Conclusion
69
CHAPTER SIX Interaction 70
An Overview of the Interaction Phase
70
Interaction in the Negotiation Contexts
79
Conclusion
84
CHAPTER SEVEN Integration 86
An Overview of the Integration Phase
86
Integration in the Negotiation Contexts
92
Conclusion
95
CHAPTER EIGHT Responding to Roadblocks 97
Roadblocks and the Problem-Solving Cycle
97
Communications Issues
99
Outcomes Issues
102
The Port Angeles Graving Dock Project
107
Conclusion
116
CHAPTER NINE Negotiation Success 118
NOTES 120
BIBLIOGRAPHY 124
INDEX 129
ABOUT THE AUTHOR 133


In 1984, Nicholas Dorochoff earned a master's degree in English from the University of Rochester, in Rochester, New York and began his career as an educator. For twelve years he taught students at the secondary and university levels in modern languages, literature, composition, technical writing and graphic design in New York and Indiana. He also provided guidance to university faculty in the use of technology in the classroom. His interest in technology drew him from academia to the corporate arena, where he worked as an analyst and manager. In 2005, he earned a master's degree in historic preservation from Ball State University's College of Architecture and Planning in Muncie, Indiana, and currently works as a technology project manager in Chicago.