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E-raamat: Sports Event Management and Marketing Playbook

(Adelphi University), Series edited by , (Georgetown University)
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"Live events are the lifeblood of the sports business. Revenues from ticket sales, sponsorships, merchandise, and broadcast rights drive the economics of the industry. Creating, planning, managing, and executing sports events on every level - professional, amateur, or collegiate - requires a wide range of proficiencies in project management, logistics, marketing, organizational communication and leadership, venue operations, and technical production, to name a few"--

Authoritative and accessible textbook on how to successfully plan and execute live sports events, with helpful learning aids included throughout

This Third Edition of The Sports Event Management and Marketing Playbook is a timely and practical guide on how to successfully plan and deliver live sports events, combining time-proven processes and techniques with the many best practices, tools, and trends that have emerged in every facet of this expanding, highly visible, and ever-innovating industry since the Second Edition was published in 2014. The book is structured as a step-by-step guide on how to begin the development, creation, and planning for a sports event, and continues through management, marketing, production, and ultimately the post-event evaluation processes.

Real-life illustrative case studies (called "Sideline Stories") to elucidate key concepts are included throughout the text. Each chapter concludes with a convenient summary (called "Post-play Analysis") to aid in information retention, along with relevant, skill-building questions/exercises (called "Coach's Clipboard") instructors can use as student assignments.

Written by two respected and experienced industry practitioners in the sports event business, The Sports Event Management and Marketing Playbook includes information on:

  • Revenue streams, ranging from ticket sales, sponsorship, advertising, and merchandise to participation fees, grants, and donations
  • The event-sponsor relationship, covering what event organizers really want from sponsors—and vice versa
  • Guest management, from selling tickets to hotel management, and what to do if tickets are not selling
  • Unexpected events, including safety and security concerns, and how to react to emergencies and crises efficiently and effectively
  • Media partnerships, covering how to campaign for attention and talk to the media

With accessible and comprehensive coverage of the subject, The Sports Event Management and Marketing Playbook serves as an excellent learning aid for students in advanced undergraduate and Masters courses in Sports Event Management, Sports Marketing, Hospitality Management, and Sports Industry Management.

Part of The Wiley Event Management Series

Preface xi

Acknowledgments xv

Introduction 1

The Power of Sports Event Marketing 1

The Evolution of Sports Event Marketing 3

The Sports Event Golden RuleUnderstanding Stakeholders Objectives (U.S.O.)
4

Current Trends in Sports Event Management and Marketing 6

Play 1 Defining and Developing Objectives, Strategies, and Tactics 9

Introduction 10

The P-A-P-E-R Test 11

Sports Events as Business Solutions 19

Post-play Analysis 20

Coachs Clipboard 20

PLAY 2 Identifying Costs 21

Introduction 21

Facility Costs 22

Player- and Game-Related Expenses 27

Event Operations Expenses 28

Marketing and Promotion Expenses 29

Sponsor Fulfillment Expenses 31

Guest Management and Hospitality Expenses 32

Event Presentation Expenses 32

Capital Investment and Amortization 33

Miscellaneous Expenses and Contingency Allowances 34

Reforecasts 35

Post-play Analysis 35

Coachs Clipboard 35

PLAY 3 Identifying Revenue Streams 37

Introduction 37

Ticket Sales 38

Sponsorship and Advertising 43

Merchandise 45

Concessions and Food and Beverage Sales 47

Broadcasting 47

Tournament and Participation Fees 48

Grants and Donations 49

Miscellaneous Revenues 49

Balancing the Books 49

Reforecasts 51

Post-play Analysis 53

Coachs Clipboard 53

Play 4 Soliciting and Selecting Host Cities and Venues 54

Introduction 54

What Host Cities Really Want from Sports Events 55

Economic Impact 56

Room Nights and Other Factors 59

What Sports Events Really Want from Host Cities 60

What Event Venues Really Want from Sports Events 67

What Sports Event Organizers Want from Event Facilities 69

Selecting a Facility 73

Post-play Analysis 73

Coachs Clipboard 74

Play 5 Starting the Clock on the Sports Event Planning Process 75

Introduction 75

Identify and Analyze Management Tasks 76

Keeping Your Project on Track 79

Build a Support Organization 84

Find the Right People 88

Manage Your Support Organization 91

Post-play Analysis 93

Coachs Clipboard 94

Play 6 Understanding the Sports EventSponsor Relationship 95

Introduction 95

The Evolution of Sports Event Sponsorship 96

What Sports Event Organizers Really Want from Sponsors 98

What Sponsors Really Want from Sports Events 102

Know Your Sponsors Needs 113

Know Your Fans 117

Post-play Analysis 118

Coachs Clipboard 118

PLAY 7 Teaming with Sponsors 120

Introduction 120

Scaling and Pricing Sponsorship Packages 120

The Sales Process 127

Dynamic Customization 135

The Decision-Making Process 144

The Sponsors Point of View 145

Finalizing the Deal 147

Now, Service Your Sponsors! 149

Post-play Analysis 149

Coachs Clipboard 149

Play 8 Maximizing and Servicing the Media Partnership 151

Introduction 151

The Two Faces of the Media 152

What the Editorial Side Really Wants from Sports Events 154

The Campaign for Attention 161

Servicing the Media at the Event Site 165

Media Center Facilities 168

A Note about Talking to the Media 173

Media Coverage and Media Partners 174

Post-play Analysis 174

Coachs Clipboard 175

Play 9 Activating the Sports Event Marketing Plan 176

Introduction 176

What Media Partners Want from a Sports Event Relationship 177

What Sports Event Organizers Want from a Media Partner 179

Selecting Media Partners 181

Sports Event Promotions 184

Effective Sports Event Advertising 191

Event Marketing 195

Social Media 196

Post-play Analysis 197

Coachs Clipboard 197

PLAY 10 Engaging the Community 199

Introduction 199

Identifying the Gatekeepers 201

Impacting the Local Environment 208

Focusing and Managing Community Enthusiasm 209

Moving Forward 215

Post-play Analysis 215

Coachs Clipboard 215

PLAY 11 Accommodating and Managing Guests 217

Introduction 217

Selling Tickets 218

Losing Sleep 101What to Do if Tickets Are Not Selling 224

Guest Management 227

Hotel Management 232

Post-play Analysis 238

Coachs Clipboard 239

PLAY 12 Presenting Your Event 240

Introduction 240

Ceremonies and Entertainment Elements 241

Production Planning 245

Scheduling Rehearsals 252

Technical Tools of Sports Event Production 258

Pyrotechnics & Flame Effects 263

Supovitzs Theory of Event Flow 265

Post-play Analysis 265

Coachs Clipboard 266

PLAY 13 Working with Broadcasters 267

Introduction 267

What Broadcasters Want from Sports Events 268

What Sports Events Organizers Want from Broadcasters 272

BroadcasterSports Event Business Relationships 273

Working with Broadcast Producers 274

One EventOne Audience 277

Post-play Analysis 278

Coachs Clipboard 279

PLAY 14 Managing for the Unexpected 280

Introduction 280

Contingency Planning 281

Risk Assessment and Management 282

Analyzing Risk Exposure and Possible Outcomes 282

Health, Safety, and Security 282

Remedying and Responding to Risk Exposure 286

Preparing for the Unknown 293

Building an Empowered Team 294

Acknowledging the World Condition 298

Tie Down the Details 298

Post-Mortems and After-Action Reports 299

Post-play Analysis 299

Coachs Clipboard 299

Appendix 1: Event Expense Budget Worksheet 301

Appendix 2: Event Revenue Budget Worksheet 307

Appendix 3: Sample Host City Request for Proposal 309

Appendix 4: Request for Proposal Evaluation Form 321

Appendix 5: Sample Facility Event License Agreement 323

Appendix 6: Facility Selection Survey Form (Simplified) 329

Appendix 7: Sample Sports Event Sponsorship Deck 332

Appendix 8: Sample Sponsorship Agreement 340

Appendix 9: Sports Event Participant Release 344

Appendix 10: Sample Sports Event Run of Show (Pre-event) 346

Appendix 11: Sample Event Pocket Guide (or Link) 349

Appendix 12: Simple Accreditation Plan 351

Appendix 13: Checklist of Public Address Announcements 352

Appendix 14: Sample Event Day Checklist 354

Index 357
FRANK SUPOVITZ has organized hundreds of major international live and televised sports and entertainment events. For more than two decades combined, he was the senior event executive for the National Football League and National Hockey League. He is the founder and president of Fast Traffic Events & Entertainment and an adjunct professor at Adelphi University.

ROBERT GOLDWATER has managed and marketed thousands of sports, entertainment and special events during his 24 years at Madison Square Garden, as the first general manager of Staples Center, as the chief executive of the DC Sports and Entertainment Commission and with The Goldwater Group consulting firm. He is on the faculty of Georgetown University's Sports Industry Management master's program.